Account Strategist, Google Customer Solutions (English, Vietnamese)
IT / Development
Remote (Asia Time Zone Permitted)
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we're currently unable to extend offers to anyone who cannot work from Singapore due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We're keeping the situation under review and would adjust our position should the restrictive measures be removed later on.Minimum qualifications:Bachelor's degree or equivalent practical experience.2 years of experience in sales, media, advertising, e-commerce or search.Ability to speak and write in Vietnamese and English fluently in order to communicate with representatives from external stakeholders in-market, who may be from Vietnam.Preferred qualifications:Sales experience in a technology, advertising, media sales and/or internet environment.Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.Media experience across a variety of platforms (TV, Radio, Print, Sponsorship, etc.).Ability to multitask; with experience managing multiple accounts simultaneously while paying attention to detail.Ability to thrive in a rapidly changing environment with excellent problem-solving, creative thinking and analytical skills.About The JobBusinesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.As an Account Strategist, you'll provide clients with consultancy services, help advertisers grow their business and maximize their returns through a combination of one-to-one and scalable outreach or support.You'll work in partnership with key advertisers to understand their strategies and increase their knowledge of Google advertising solutions, as well as to provide them with tactical implementation and maintenance support of their Google Ads accounts.When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.ResponsibilitiesManage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks and building quarterly plans for achievements.Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.Own end-to-end sales process, by driving customer outreach, sales pitches, solution implementation and performance evaluation.Work towards quarterly business and product growth goals.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .