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General Manager
GSM Towers (Telecommunications) English (Fluent)  Management 
Yangon Negotiable
GSM-Infra Towers is an International telecom company with services and products ranging from turnkey network rollouts, supply of telecom products including our own optimized tower designs and engineering services for existing and new structures.We are seeking to recruit a dynamic and suitably qualified and experienced professional for General ManagerJob SummaryThe Country manager will be fully responsible for overseeing the total operations in the country.Responsible for executing the Group’s strategy in the respective country.Responsible for the planning, executing, and reporting of all the company’s activities in country.Responsible for managing overall operations, recruiting staff, preparing budgets, ensuring all aspects of the business operate smoothly.Have a deep understanding of the country’s politics, laws, industry regulations and guidelinesBuild the company brand by using research to develop brand strategies and implement them to promote the company products and services.Responsible for financial, operational, and quality targetsManage key customer relations and actively develop new business opportunities in the local marketEstablish and execute implementation plans in collaboration with the teams including setting objectives, performance measurements, standards and results expected to ensure timely and client-oriented servicesFacilitate timely and accurate project tracking, analysis of outputs and reportingEnsuring adherence and compliance to the company Quality Management System and international standards of operation.Promote teamwork, collaboration, and diversity by providing clear direction and guidance to enable the teams perform their duties responsibly, effectively, and efficientlyTreats all individuals with respect, upholds organizational and ethical norms, maintains high standards of trustworthiness and is a role model for diversity and inclusion.Qualification & Experience Preferred:A minimum of 3 years’ experience as Country Manager or similar in an international corporate organizationDegree in business administration, management, or similar areaKnowledge and experience of the sector the company operates within and full understanding of the products and services provided by the companyKnowledge of Microsoft office tools and thinks digitalSolid background in managementIn-depth knowledge of budgeting, financial planning, and accountingGood command of written and spoken EnglishExcellent networking skills, familiarity with market developments and knowledge of the country business environmentAnalytical, planning, negotiation and organizing skillsOpen to change and flexible in a fast-paced environment. Always pursues continuous improvementGood skills in people management, customer service and leadership.Only shortlisted applicants will be contacted.The closing date for receipt of applications is before close of business 20/09/2020.
GSM Towers
(Telecommunications) English (Fluent)  Management 
GSM-Infra Towers is an International telecom company with services and products ranging from turnkey network rollouts, supply of telecom products including our own optimized tower designs and engineering services for existing and new structures.We are seeking to recruit a dynamic and suitably qualified and experienced professional for General ManagerJob SummaryThe Country manager will be fully responsible for overseeing the total operations in the country.Responsible for executing the Group’s strategy in the respective country.Responsible for the planning, executing, and reporting of all the company’s activities in country.Responsible for managing overall operations, recruiting staff, preparing budgets, ensuring all aspects of the business operate smoothly.Have a deep understanding of the country’s politics, laws, industry regulations and guidelinesBuild the company brand by using research to develop brand strategies and implement them to promote the company products and services.Responsible for financial, operational, and quality targetsManage key customer relations and actively develop new business opportunities in the local marketEstablish and execute implementation plans in collaboration with the teams including setting objectives, performance measurements, standards and results expected to ensure timely and client-oriented servicesFacilitate timely and accurate project tracking, analysis of outputs and reportingEnsuring adherence and compliance to the company Quality Management System and international standards of operation.Promote teamwork, collaboration, and diversity by providing clear direction and guidance to enable the teams perform their duties responsibly, effectively, and efficientlyTreats all individuals with respect, upholds organizational and ethical norms, maintains high standards of trustworthiness and is a role model for diversity and inclusion.Qualification & Experience Preferred:A minimum of 3 years’ experience as Country Manager or similar in an international corporate organizationDegree in business administration, management, or similar areaKnowledge and experience of the sector the company operates within and full understanding of the products and services provided by the companyKnowledge of Microsoft office tools and thinks digitalSolid background in managementIn-depth knowledge of budgeting, financial planning, and accountingGood command of written and spoken EnglishExcellent networking skills, familiarity with market developments and knowledge of the country business environmentAnalytical, planning, negotiation and organizing skillsOpen to change and flexible in a fast-paced environment. Always pursues continuous improvementGood skills in people management, customer service and leadership.Only shortlisted applicants will be contacted.The closing date for receipt of applications is before close of business 20/09/2020.
Hot Job
Strategic Business Controller
The HEINEKEN Company (Food & beverages) English (Fluent)  Interpersonal skills 
Yangon Negotiable
Be the Business Partner for the OpCo Management Team and the OpCo Support Functions and through good understanding of their processes ensure effective business decision making.Increase shareholder value for HEINEKEN by setting and supporting delivery of challenging OpCo financial and non-financial targets within an effective and robust financial control environment. Support the development and maintenance of the medium and long term OpCo strategy.ResponsibilitiesLeadershipCreate a high performing Controlling team through leadership, individual/team development plans, effective performance management, on the job coaching and constantly raising standards.Provide inspirational leadership and direction to this team, ensuring that team is motivated and instilling a culture of first class Business Partnering. Drive greater connectivity across the support functions and the business controllers and develop a culture of continuous improvement. Ensure the development of the overall Finance Function by working closely with the Supply Chain Business Controller, the Commercial Business Controller and Reporting and Accounting. Foster a culture of fact based decision making, cost consciousness and cash management throughout the organization.Business Partnering and Decision SupportSupport the OpCo management team in strategic direction setting as well ascross-functional strategic alignment through scenario modelling, profit pool analysis and strategic alternatives evaluation.Maximise business performance by working closely alongside, challenging and influencing the OpCo Support Function Management Teams.Plan, analyse and challenge OpCo support functions (HR, IT, Finance,Procurement, etc.).Support, guide and influence strategic decision making in the Opco through business case development and ad-hoc analysis. Provide relevant insights to support the development of the business on a continuous basis through revenue, cost, margin and profit pool analyses.Pro-actively work with the OpCo MT in general and Support Functions Management Teams specifically to identify, analyse and exploit business opportunities, intervene on fundamental issues, lead projects within the OpCo (including the development of financial systems), and provide financial leadership on strategic projects.Drive the preparation of Support Function Fund Applications as well as those (cross-functional) Fund Applications that have a major impact on the realization of the strategic ambition of the company including relevant analysis of and advice on the investment that is applied for. Planning, Budgeting and ForecastingLead and co-ordinate the governance cycle for the OpCo as a whole and support the OpCo management team in delivering the, 3-year Strategic Action Plan, the Annual Operating Plan (AOP) and the Latest Estimates including providing relevant challenge.Business Performance ManagementMonitor and develop insight on the quantitative and qualitative performance for the OpCo, and communicate this insight through the preparation and delivery of streamlined reporting including commentary and kpi’s.Secure the delivery of OTIF and high quality performance reporting to the Opco MT as well as the Region / Group (MMR, QPR, other relevant reports).Collaborate with the Reward lead to set the KPIs and targets for the Senior Management population including the OpCo Management Team.Champion the efficiency and effectiveness of all related planning and reporting processes, measuring and reporting on improvements.Facilitate target setting, monitor and challenge performance in the Support Functions areas.Analyse all OpCo spend and offer appropriate challenge.Responsible for Activity Based Costing in the OpCo and prepares analyses and shares conclusions and learnings within the OpCo Management Team.Monitor actual cost development vs Budget/LE and provide early warnings on deviations for the Opco as a whole and Support Functions specifically.Define and challenge the requirements for standard management reporting further development of the Management Information System, liaise with information services to communicate identified requirements.Control, Compliance and Risk ManagementEstablish and implement policies and processes to ensure the integrity of accounting records and financial information.Ensure risks for the Support Functions are managed throughout the year; propose mitigating actions and flag risks to respective Management Teams as the probability of a risk is increasing.Ensure the proper execution of business controls as identified in the Key Control Framework.QualificationsUniversity degree/Masters in Economics, Finance or Business Administration.Finance, Accounting, Internal audit background Professional certifications including:ACCA/CIMA/RA/RE/CPA4 to 5 years of experience in the area of Controlling.Must haveExperience in leading change.Challenging approach.Influencing skills.Excellent written and verbal communicator at all levels.Leadership.Skills and preparation of good business casesCommercial affinity.Nice to have:Good understanding of the financial processes of the OpCo.Junior control experience in the area of Supply Chain or Commerce.Excellent language skills in English and local language
The HEINEKEN Company
(Food & beverages) English (Fluent)  Interpersonal skills 
Be the Business Partner for the OpCo Management Team and the OpCo Support Functions and through good understanding of their processes ensure effective business decision making.Increase shareholder value for HEINEKEN by setting and supporting delivery of challenging OpCo financial and non-financial targets within an effective and robust financial control environment. Support the development and maintenance of the medium and long term OpCo strategy.ResponsibilitiesLeadershipCreate a high performing Controlling team through leadership, individual/team development plans, effective performance management, on the job coaching and constantly raising standards.Provide inspirational leadership and direction to this team, ensuring that team is motivated and instilling a culture of first class Business Partnering. Drive greater connectivity across the support functions and the business controllers and develop a culture of continuous improvement. Ensure the development of the overall Finance Function by working closely with the Supply Chain Business Controller, the Commercial Business Controller and Reporting and Accounting. Foster a culture of fact based decision making, cost consciousness and cash management throughout the organization.Business Partnering and Decision SupportSupport the OpCo management team in strategic direction setting as well ascross-functional strategic alignment through scenario modelling, profit pool analysis and strategic alternatives evaluation.Maximise business performance by working closely alongside, challenging and influencing the OpCo Support Function Management Teams.Plan, analyse and challenge OpCo support functions (HR, IT, Finance,Procurement, etc.).Support, guide and influence strategic decision making in the Opco through business case development and ad-hoc analysis. Provide relevant insights to support the development of the business on a continuous basis through revenue, cost, margin and profit pool analyses.Pro-actively work with the OpCo MT in general and Support Functions Management Teams specifically to identify, analyse and exploit business opportunities, intervene on fundamental issues, lead projects within the OpCo (including the development of financial systems), and provide financial leadership on strategic projects.Drive the preparation of Support Function Fund Applications as well as those (cross-functional) Fund Applications that have a major impact on the realization of the strategic ambition of the company including relevant analysis of and advice on the investment that is applied for. Planning, Budgeting and ForecastingLead and co-ordinate the governance cycle for the OpCo as a whole and support the OpCo management team in delivering the, 3-year Strategic Action Plan, the Annual Operating Plan (AOP) and the Latest Estimates including providing relevant challenge.Business Performance ManagementMonitor and develop insight on the quantitative and qualitative performance for the OpCo, and communicate this insight through the preparation and delivery of streamlined reporting including commentary and kpi’s.Secure the delivery of OTIF and high quality performance reporting to the Opco MT as well as the Region / Group (MMR, QPR, other relevant reports).Collaborate with the Reward lead to set the KPIs and targets for the Senior Management population including the OpCo Management Team.Champion the efficiency and effectiveness of all related planning and reporting processes, measuring and reporting on improvements.Facilitate target setting, monitor and challenge performance in the Support Functions areas.Analyse all OpCo spend and offer appropriate challenge.Responsible for Activity Based Costing in the OpCo and prepares analyses and shares conclusions and learnings within the OpCo Management Team.Monitor actual cost development vs Budget/LE and provide early warnings on deviations for the Opco as a whole and Support Functions specifically.Define and challenge the requirements for standard management reporting further development of the Management Information System, liaise with information services to communicate identified requirements.Control, Compliance and Risk ManagementEstablish and implement policies and processes to ensure the integrity of accounting records and financial information.Ensure risks for the Support Functions are managed throughout the year; propose mitigating actions and flag risks to respective Management Teams as the probability of a risk is increasing.Ensure the proper execution of business controls as identified in the Key Control Framework.QualificationsUniversity degree/Masters in Economics, Finance or Business Administration.Finance, Accounting, Internal audit background Professional certifications including:ACCA/CIMA/RA/RE/CPA4 to 5 years of experience in the area of Controlling.Must haveExperience in leading change.Challenging approach.Influencing skills.Excellent written and verbal communicator at all levels.Leadership.Skills and preparation of good business casesCommercial affinity.Nice to have:Good understanding of the financial processes of the OpCo.Junior control experience in the area of Supply Chain or Commerce.Excellent language skills in English and local language
Cost Management & Business Planning Manager
Super Seven Stars Group of Companies (Automotive)
Yangon Negotiable
ResponsibilitiesThis position analyses all cost and expense components; tax and duties elements in addition to the vehicular cost to advise COO and stakeholders on the optimal costing and pricing position of all automotive products, models, variants and services.Keep close liaison with the government and authorities to be abreast of all industry related developments, announcement and impacts on our costs and prices.Track currency fluctuations and monitor price changes from creditors, contractors, suppliers, vendors, agencies, payable and receivable pertaining to all vehicular shipment orders, taking into account the viability of the business operations and advise COO and stakeholders on any operational implications.Have good exposure to automotive planning and relatable experience in business financing and P&L accounting to track and measure the financial KPIs, business health and performance of each entities.Keep close monitor and understanding of the market and competitors pricing position, sales promotion and campaigns and retail package to make timely and strategic pricing proposals.RequirementsProven experience as a Planning specialist or automotive data analystExperience in the financial sector with previous possible roles such as planning specialist or automotive data analystExtensive understanding of automotive trends both within the company and general market patternsProficient user of automotive relevant softwareStrong interpersonal, communication and presentation skillsAble to manage, guide and lead employees to ensure appropriate data analysis processes are being usedA solid understanding of data statisticsWorking knowledge of all statutory legislation and regulationsAny graduated
Super Seven Stars Group of Companies
(Automotive)
ResponsibilitiesThis position analyses all cost and expense components; tax and duties elements in addition to the vehicular cost to advise COO and stakeholders on the optimal costing and pricing position of all automotive products, models, variants and services.Keep close liaison with the government and authorities to be abreast of all industry related developments, announcement and impacts on our costs and prices.Track currency fluctuations and monitor price changes from creditors, contractors, suppliers, vendors, agencies, payable and receivable pertaining to all vehicular shipment orders, taking into account the viability of the business operations and advise COO and stakeholders on any operational implications.Have good exposure to automotive planning and relatable experience in business financing and P&L accounting to track and measure the financial KPIs, business health and performance of each entities.Keep close monitor and understanding of the market and competitors pricing position, sales promotion and campaigns and retail package to make timely and strategic pricing proposals.RequirementsProven experience as a Planning specialist or automotive data analystExperience in the financial sector with previous possible roles such as planning specialist or automotive data analystExtensive understanding of automotive trends both within the company and general market patternsProficient user of automotive relevant softwareStrong interpersonal, communication and presentation skillsAble to manage, guide and lead employees to ensure appropriate data analysis processes are being usedA solid understanding of data statisticsWorking knowledge of all statutory legislation and regulationsAny graduated
remote
remote
Manager PCR (Remote Area)
Pt Megah Surya Pertiwi (Harita Group) IT / Development
Remote (Asia Time Zone Permitted) Negotiable
JOB DESCRIPTIONCandidates must have at least a Diploma, Bachelor's Degree in Pharmacist, Medicine, Biomolecular or equivalent.Must-have languages: Mandarin, EnglishHave at least 5 years of experience in the PCR test in the appropriate field for this position.Skills that must be possessed: Anamnessa, Examination, Treatment, and Solution, Minor Surgery and Explain ECG, Rongent, MRI and CT-Scan., Triage, biomolecular Preferably Manager / Assistant Manager specialized in Health -Medical Assistant or equivalent.
Pt Megah Surya Pertiwi (Harita Group)
(IT / Development)
JOB DESCRIPTIONCandidates must have at least a Diploma, Bachelor's Degree in Pharmacist, Medicine, Biomolecular or equivalent.Must-have languages: Mandarin, EnglishHave at least 5 years of experience in the PCR test in the appropriate field for this position.Skills that must be possessed: Anamnessa, Examination, Treatment, and Solution, Minor Surgery and Explain ECG, Rongent, MRI and CT-Scan., Triage, biomolecular Preferably Manager / Assistant Manager specialized in Health -Medical Assistant or equivalent.
remote
remote
Customer Success Manager
Tempo (Automotive) Interpersonal skills  Project Management 
Remote (Asia Time Zone Permitted) Negotiable
Join our Customer Success Team*This is a 1 year contract replacement for maternity leave, possibily for permanent at end of term!Are you passionate about improving customer experience and transforming business relationships? Do you constantly see ways to enhance communication and customer service?We are a quickly growing company, and we are looking for a strong member for our Customer Success team, in Reykjavik and Montreal Canada.As a Customer Success Manager, you will own ultimate responsibility for customer satisfaction, engagement, onboarding and technical support. Strong product knowledge is imperative as you play a central role in configuration of the Tempo platform to support customer priorities. As a trusted advisor, the Customer Success Manager determines how Tempo can be effectively applied to achieve a company's strategic business objectives.A Customer Success Manager is an experience-maker for our customers – passionate about teaching customers how to solve a new problem or solve a problem differently.The role involves:Guiding and teaching customers to give them proactive assistance as they onboard our products. Evaluating the status of new customer activations and progress and proposing solutions to different use-cases.Maintain high levels of customer engagement and satisfaction within both product and Tempo communication which lead to account reference-ability, advocacy & loyalty.Identifying common customer challenges and working with the rest of the Tempo team to proactively address them through a variety of mediums and channels.Work with product management to translate business needs to product requirements and craft new solutions for customers.Work closely with the whole organization to support value-focused conversation during the sales cycle.Collaborating in establishing world-class customer service policies, processes, and standards.Work closely with internal resources on escalation and resolution processes for critical customer issues.Monitor usage and troubleshoot any problems with how customers use our products.Strengthen the customer-centric culture at Tempo.The ideal candidate:Has at least 2 to 3 years experience in B2B Customer Success and/or Management Consulting in the software industry.Has experience with Atlassian tools such as JIRA and Confluence.Has experience in project management or related activities - a mix of methodology is a plus.Is passionate about customer service and how it can transform businesses.Is a self-motivated, proactive team player with innovative ideas to inspire client loyalty and adoption.Has strong interpersonal skills and experience initiating and building strong relationships throughout an organization.Loves teamwork and commitment to building a world-class, enterprise-level global customer experience together.Has a consultative mindset that enables you to easily diagnose issues and prescribe solutions.Prefers working in Agile environments with a good understanding of SaaS models.Is excited about our mission at TempoWhat is in it for youRemote work optionsUnlimited vacation!!Great benefits plan including health, dental, vision and moreBright office spaces in Montreal, Reykjavik and BostonDiverse and dynamic teamsChallenging and exciting workFree breakfast and snacksA great range of social eventsAnd so much more!!
Tempo
(Automotive) Interpersonal skills  Project Management 
Join our Customer Success Team*This is a 1 year contract replacement for maternity leave, possibily for permanent at end of term!Are you passionate about improving customer experience and transforming business relationships? Do you constantly see ways to enhance communication and customer service?We are a quickly growing company, and we are looking for a strong member for our Customer Success team, in Reykjavik and Montreal Canada.As a Customer Success Manager, you will own ultimate responsibility for customer satisfaction, engagement, onboarding and technical support. Strong product knowledge is imperative as you play a central role in configuration of the Tempo platform to support customer priorities. As a trusted advisor, the Customer Success Manager determines how Tempo can be effectively applied to achieve a company's strategic business objectives.A Customer Success Manager is an experience-maker for our customers – passionate about teaching customers how to solve a new problem or solve a problem differently.The role involves:Guiding and teaching customers to give them proactive assistance as they onboard our products. Evaluating the status of new customer activations and progress and proposing solutions to different use-cases.Maintain high levels of customer engagement and satisfaction within both product and Tempo communication which lead to account reference-ability, advocacy & loyalty.Identifying common customer challenges and working with the rest of the Tempo team to proactively address them through a variety of mediums and channels.Work with product management to translate business needs to product requirements and craft new solutions for customers.Work closely with the whole organization to support value-focused conversation during the sales cycle.Collaborating in establishing world-class customer service policies, processes, and standards.Work closely with internal resources on escalation and resolution processes for critical customer issues.Monitor usage and troubleshoot any problems with how customers use our products.Strengthen the customer-centric culture at Tempo.The ideal candidate:Has at least 2 to 3 years experience in B2B Customer Success and/or Management Consulting in the software industry.Has experience with Atlassian tools such as JIRA and Confluence.Has experience in project management or related activities - a mix of methodology is a plus.Is passionate about customer service and how it can transform businesses.Is a self-motivated, proactive team player with innovative ideas to inspire client loyalty and adoption.Has strong interpersonal skills and experience initiating and building strong relationships throughout an organization.Loves teamwork and commitment to building a world-class, enterprise-level global customer experience together.Has a consultative mindset that enables you to easily diagnose issues and prescribe solutions.Prefers working in Agile environments with a good understanding of SaaS models.Is excited about our mission at TempoWhat is in it for youRemote work optionsUnlimited vacation!!Great benefits plan including health, dental, vision and moreBright office spaces in Montreal, Reykjavik and BostonDiverse and dynamic teamsChallenging and exciting workFree breakfast and snacksA great range of social eventsAnd so much more!!
Managed Services Contract and Scope Manager
Ericsson (Telecommunications) English (Fluent)  Commercials  telecom 
Yangon Negotiable
Background Checks: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment checkAs the tech firm that created the mobile world, and with over 45,000 life-enhancing technologies to our name, at Ericsson we’ve made it our business to make a mark. We are on a quest, relentlessly innovating to make technology easy to adopt, easy to use and easy to scale. As a team, we are helping to solve some of society´s most complicated challenges, enabling you to be ‘the person that did that’.We’ll help you design your future! You can choose to be an expert or a leader or both! Leveraging everything from cybersecurity to machine learning, making smart manufacturing and autonomous mines a reality. With access to hundreds of career opportunities in locations all over the world with the support to really find ‘your great’ and the ability to rediscover it, again and again.Job SummaryWe are looking for a member to be part of our Managed Services team! As a part of our MSIP team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.Responsibilities & TasksOverall scope clarification and control to operations to ensure project deliverables are not deviated from Business case and handle contractual dispute with customer, SLA/KPI and service credit calculation.Engage with department heads and manage project time & cost estimates are as accurate as possible.Monthly monitoring and control of projects performance, budget and analysis on performance versus plan.Ownership for MS Project Net Sales, Cost of Sales analysis and contract management processes.Key interface to customer for Managed Services Contract. Support and advise the Chief Operating Officer with both financials and contractual suggestionsThe role will have responsibility as the key interface to the customer while also leading the interface with the Ericsson Service Delivery Unit (SDU) to secure performance and lifecycle of the Service, working closely with the MSCOO, Service Architecture, Reliability and Improvement leads.The management of the Service throughout its lifecycle including demand management, ASP integration, environment, occupational health and safety (EHS) risk management, data privacy, automation, architecture, reliability and continuous service improvement.Own the Service Operations Governance both internally and with the customer for the Service Performance in the contract, to also include Program & Demand Management.RequirementsCandidate should have contract management experience in deployment and integration delivery management.Over 3 year’s experience at the relevant roles.Good knowledge of the telecom network.Entrepreneurial and commercial thinkingFluent in written and spoken English.Basic knowledge on finance process and principle.What's in it for you?With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the gold standard for defining great workplaces across business, academia and government organizations. Ericsson Myanmar has been Great Place to Work - Certified™ in 2020.What happens next once you apply?What happens next once you apply? Read about the next steps hereFor your interview preparation, here are a few "Tips&Tricks" from our recruitersFor your prep and reference, here is our overall Brand video and some insights about our innovations in 5GEricsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union.
Ericsson
(Telecommunications) English (Fluent)  Commercials  telecom 
Background Checks: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment checkAs the tech firm that created the mobile world, and with over 45,000 life-enhancing technologies to our name, at Ericsson we’ve made it our business to make a mark. We are on a quest, relentlessly innovating to make technology easy to adopt, easy to use and easy to scale. As a team, we are helping to solve some of society´s most complicated challenges, enabling you to be ‘the person that did that’.We’ll help you design your future! You can choose to be an expert or a leader or both! Leveraging everything from cybersecurity to machine learning, making smart manufacturing and autonomous mines a reality. With access to hundreds of career opportunities in locations all over the world with the support to really find ‘your great’ and the ability to rediscover it, again and again.Job SummaryWe are looking for a member to be part of our Managed Services team! As a part of our MSIP team, you will play a key role in managing the delivery of services and resources on our “live” customer network, broadcast platform and/or IS/IT infrastructure.Based on our customer’s network specifics, you will ensure the coordination of our technology integration deployment, the quality of the implementation, the adequacy of the testing procedures and tools, the proper acceptance and the smooth handover to our operations team according to Ericsson’s and the customer’s network particularities and requirements.Responsibilities & TasksOverall scope clarification and control to operations to ensure project deliverables are not deviated from Business case and handle contractual dispute with customer, SLA/KPI and service credit calculation.Engage with department heads and manage project time & cost estimates are as accurate as possible.Monthly monitoring and control of projects performance, budget and analysis on performance versus plan.Ownership for MS Project Net Sales, Cost of Sales analysis and contract management processes.Key interface to customer for Managed Services Contract. Support and advise the Chief Operating Officer with both financials and contractual suggestionsThe role will have responsibility as the key interface to the customer while also leading the interface with the Ericsson Service Delivery Unit (SDU) to secure performance and lifecycle of the Service, working closely with the MSCOO, Service Architecture, Reliability and Improvement leads.The management of the Service throughout its lifecycle including demand management, ASP integration, environment, occupational health and safety (EHS) risk management, data privacy, automation, architecture, reliability and continuous service improvement.Own the Service Operations Governance both internally and with the customer for the Service Performance in the contract, to also include Program & Demand Management.RequirementsCandidate should have contract management experience in deployment and integration delivery management.Over 3 year’s experience at the relevant roles.Good knowledge of the telecom network.Entrepreneurial and commercial thinkingFluent in written and spoken English.Basic knowledge on finance process and principle.What's in it for you?With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and inclusion and to be a responsible and relevant driver of positive change. We also offer some awesome benefits, amazing career development and training programs to provide an empowered career in a connected world.Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture. Great Place to Work® Institute’s methodology is recognized as rigorous and objective and is considered as the gold standard for defining great workplaces across business, academia and government organizations. Ericsson Myanmar has been Great Place to Work - Certified™ in 2020.What happens next once you apply?What happens next once you apply? Read about the next steps hereFor your interview preparation, here are a few "Tips&Tricks" from our recruitersFor your prep and reference, here is our overall Brand video and some insights about our innovations in 5GEricsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union.
remote
remote
Director, Customer Success
Moovweb (Information technology and services) eCommerce 
Remote (Asia Time Zone Permitted) Negotiable
Moovweb’s mission is to make the Web instant and simple. The company has been reborn through our new product, Moovweb XDN, which guarantees sub-second page loads and is rapidly disrupting the multi-billion dollar CDN market. It does this by bringing data from databases to the edge of our network and then streams that data into the browser 5 seconds before visitors tap a link. Customers include 1-800-Flowers, Revolve, United Airlines, and over $10B in eCommerce flows through Moovweb annually. Browse https://www.thetiebar.com on your phone to experience an instant XDN site for yourself. Moovweb is a profitable, venture-backed company.Moovweb is committed to building lasting partnerships with businesses for long term growth and ongoing value generation. As a Director of Customer Success, you will build out our Customer Success practice and work with our existing clients to drive usage of the Moovweb platform for increased adoption, customer satisfaction, and growth. This position is a high-profile customer-facing role requiring outstanding relationship management, technical, and project management skills to guide clients successfully from deployment to operationalization.  WHAT YOU WILL DOManage a portfolio of client accounts to foster long-term business relationships Build durable relationships with key stakeholders, support customers’ day to day experience with our platform and work with clients on how our product fits in their overall strategy Own the ultimate success of Moovweb’s customers, including customer on-boarding, project success, retention, and renewalEnsure that customers derive maximum value from their investments in Moovweb and fully leverage their subscriptions and services on an ongoing basis Collect and process feedback from customers to ensure the company’s roadmap is aligned to their needsMonitor customer health to track usage and overall customer satisfaction Drive customer advocacy and escalations by collaborating with development, product management, and support teams to improve the Moovweb offering for our clients Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint Serve as a Thought Leader in making the web simple and instantDrive and grow a team of technical customer success engineers and architectsREQUIREMENTSBachelor’s degree with several years of customer-facing experience in a high-tech environment 7+ years experience in a Customer Success Management role Hands on experience implementing technically complex web based solutions in an engineering or product management roleExcellent enterprise customer relationship skills with the ability to manage a large portfolio of clientsExperience building and nurturing relationships with IT teams Experience in managing cross-functional projects with a high attention to detail Fanatical about customer success and tenacious at driving long-term customer value Highly data-driven with a commitment to processExcited about driving and tracking a consistent engagement process with all customers in your portfolio Prior hands on experience with at least two of the following: web development, CDN and associated technologies, e-commerce Prior experience with web analytics plusMoovweb offers a competitive salary, equity, and other benefits including 401(k), full medical/dental/vision package with financial support for families, unlimited vacation policy, an inviting office in a prime location (San Francisco), community volunteering opportunities, sports groups, Wellness Program, Movie Night, and fun team outings. Our team members are based all over the world, including Europe, Chile and throughout the US. We have two main hubs in the U.S in SF and Chicago. We know how to make remote work work! Read our CEO’s article about this here.Moovweb is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Moovweb will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.customer success|web analytics
Moovweb
(Information technology and services) eCommerce 
Moovweb’s mission is to make the Web instant and simple. The company has been reborn through our new product, Moovweb XDN, which guarantees sub-second page loads and is rapidly disrupting the multi-billion dollar CDN market. It does this by bringing data from databases to the edge of our network and then streams that data into the browser 5 seconds before visitors tap a link. Customers include 1-800-Flowers, Revolve, United Airlines, and over $10B in eCommerce flows through Moovweb annually. Browse https://www.thetiebar.com on your phone to experience an instant XDN site for yourself. Moovweb is a profitable, venture-backed company.Moovweb is committed to building lasting partnerships with businesses for long term growth and ongoing value generation. As a Director of Customer Success, you will build out our Customer Success practice and work with our existing clients to drive usage of the Moovweb platform for increased adoption, customer satisfaction, and growth. This position is a high-profile customer-facing role requiring outstanding relationship management, technical, and project management skills to guide clients successfully from deployment to operationalization.  WHAT YOU WILL DOManage a portfolio of client accounts to foster long-term business relationships Build durable relationships with key stakeholders, support customers’ day to day experience with our platform and work with clients on how our product fits in their overall strategy Own the ultimate success of Moovweb’s customers, including customer on-boarding, project success, retention, and renewalEnsure that customers derive maximum value from their investments in Moovweb and fully leverage their subscriptions and services on an ongoing basis Collect and process feedback from customers to ensure the company’s roadmap is aligned to their needsMonitor customer health to track usage and overall customer satisfaction Drive customer advocacy and escalations by collaborating with development, product management, and support teams to improve the Moovweb offering for our clients Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint Serve as a Thought Leader in making the web simple and instantDrive and grow a team of technical customer success engineers and architectsREQUIREMENTSBachelor’s degree with several years of customer-facing experience in a high-tech environment 7+ years experience in a Customer Success Management role Hands on experience implementing technically complex web based solutions in an engineering or product management roleExcellent enterprise customer relationship skills with the ability to manage a large portfolio of clientsExperience building and nurturing relationships with IT teams Experience in managing cross-functional projects with a high attention to detail Fanatical about customer success and tenacious at driving long-term customer value Highly data-driven with a commitment to processExcited about driving and tracking a consistent engagement process with all customers in your portfolio Prior hands on experience with at least two of the following: web development, CDN and associated technologies, e-commerce Prior experience with web analytics plusMoovweb offers a competitive salary, equity, and other benefits including 401(k), full medical/dental/vision package with financial support for families, unlimited vacation policy, an inviting office in a prime location (San Francisco), community volunteering opportunities, sports groups, Wellness Program, Movie Night, and fun team outings. Our team members are based all over the world, including Europe, Chile and throughout the US. We have two main hubs in the U.S in SF and Chicago. We know how to make remote work work! Read our CEO’s article about this here.Moovweb is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Moovweb will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.customer success|web analytics
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