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We are completely remote. You choose your favorite spot to work and help customers every day. It’s all up to you. Though we are scattered all over the world, we keep in touch with everyone daily so you’ll never feel isolated or alone.We’re interested in your growth. Your career opportunities are limitless. Start in one role, work hard, learn, and we will be more than happy to help you advance in your career.We are actively looking to hire a qualified candidate to help grow and improve customer success. The Technical Support position is designed to help new and existing clients with onboarding, answering general and technical questions related to the Re: amaze platform, and to also conduct troubleshooting calls.ResponsibilitiesProvides phone supportPromotes company values and objectivesTime management skillsStrong attention to detailCommunication skillsPerform all other duties and tasks as assignedProvide prompt technical support to customers base on a variety of issues by responding to telephone calls, emails requests. Log all requests in RSI’s ticketing system and escalate, as necessaryMaintain all system hardware and software and install and perform regular maintenance on all software and associate ancillary equipment and manage all hardware and software throughout the company.Design, develop, and test interfaces and upgrades to existing systems.Monitor the system, set up automated alerts, and perform notifications to proactively address problems.Train end-users in access, security, use, and customization of programs and software.Troubleshoot, upgrade, monitor, and diagnose application and system problems to enable ongoing business.Respond to problems in workflow or unmet business needs with strategies and potential solutions.Assist with account lockouts & password resetsProvide workstation assistance with email, printing, anti-virus, application issues, line of business, etc.Create and maintain up-to-date documentation of Familiarity with Citrixapplications and systemsProvide basic remote application training when necessaryComplete monthly reviewsAssist with network and server implementation, tasks, or maintenanceConfigure and install Windows Desktops and serversDisposal and removal of retired computersPreferred Skills and ExperienceReliable self-starter who takes initiativeExcellent time management skillsAbility to prioritize multiple requests while exceeding customer expectationsExcellent problem-solving/troubleshooting abilitiesRespect for confidential client and organization information and intellectual propertyWorks productively in a team environmentExcels in a fast-paced environment while meeting deadlines and executing responsibilities with minimal errorsThorough knowledge of email technologies including OutlookFamiliarity with Office 365 and AzurePreferred Knowledge of Microsoft Best PracticesProficient in Windows 10, 8.1, and 7, MS Server OS, Hyper V, VM Ware, AD, DHCP, DNSCisco/ Meraki ExperienceCitrix experience a plus

ClickHouse has arrived: we are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000x faster than traditional approaches . By offering a true column-based DBMS, it allows for systems to generate reports from petabytes of raw data with sub-second latencies.With top adopters such as Uber, Cisco, and eBay - not only do our products work at lightning speed, so do we.ClickHouse is searching for individuals who are not just knowledgeable about what they do, but want to learn more. Our ideal candidates are thinkers and doers who are not afraid to take on various roles and responsibilities as they grow with the company. If you are looking for a place to build something new, be an agent of change, and have an opportunity to have a significant impact on the company’s success, this is the place for you.In this role, you will focus on d elivering excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers will p rovide professional response and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone. You will b uild strong, trusted relationships with colleagues, customers, and partners.Requirements:Proven experience and excellence within a technical support or customer service organizationTechnical breadth and depth in subjects such as ClickHouse DBMS or similar, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and/or big data and analytics platformsBe present and available according to the scheduling required to deliver high-quality 24x7 Support in a global, distributed environmentStrong written and verbal communication skills and a mindset of teamwork, global engagement, empathy, and solving challenging problemsSelf-driven, curious, and eager to continuously learn and grow Additional Qualifications:Demonstrated success in collaborating with software developers, product managers, teachers, consultants, account representatives, and the ClickHouse Community to deliver an amazing user and customer experienceA sense of adventure and urgency in building the most scalable, high performing, largest, and fastest databases on the planetPassion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live Perks:Flexible work environment- All of our roles are fully remote. We do not check when you log in or out. You are the owner of your calendar because work-life balance is important to us.Comprehensive Health Benefits. We aim to be a best-in-class provider for all of our employees.Equity- Any new team member who joins our company is eligible to receive stock options.Our competitive time-off policy complies with all local country laws at a minimum of given time off + all paid bank holidays ClickHouse, Inc. is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Design, implement, and communicate technical architecture to our biggest clients....Working at Thinking MachinesThinking Machines is a technology consultancy building AI & data platforms to solve high impact problems for our client. Our vision is for Southeast Asia to become a global hub for data science. To do that, we create data cultures, one organization at a time.We’re a company made up of intellectually curious, civic-minded, forever-learning individuals. We believe that great data science products are built with care for people, and that the best way to drive inclusive innovation is to start with a diverse team.Our field of work is incredibly dynamic, so we want to work with people who are committed to growing with us. We want to hire people who can demonstrate an ability to learn, then provide them with personalized coaching, growth opportunities, and a great working environment to get them to world-class.Role DescriptionAs an Enterprise Solutions Engineer, you will be working with our team to create the technical architecture of our biggest enterprise projects. Our enterprise clients deal with massive amounts of critical data that run with virtually zero downtime. As such, they have their own IT and technical teams that ensure everything works smoothly and securely at every level. Given our commitment to customer happiness, we have to make sure our technical decisions always meet their operational demands.You will join our team in designing, hashing out, and implementing our infrastructure proposals with fellow engineers and tech managers from our clients. You need to be specifically attuned to the priorities and considerations of large corporations, making sure what we build for them is technically sound and can be fully integrated into their systems.You need to have enough critical thinking and technical proficiency to help our team analyze trade-offs between different technical solutions, and effectively recommend the best way forward given the client’s unique needs and constraints. Client engineering teams will respect your suggestions more if you know the nuances of what you’re talking about!We know that navigating large corporations is very complex. As a company that loves its clients, we are looking for customer-centric problem solver that will be committed to their success.Since the data science space can get crazy, we are looking for someone who is up for any challenge and has the initiative to seek out ways to be useful. We move fast, and we expect you to keep up!This position will start with a 6-month fixed-term contract which will be converted to a full-time role once our Thailand operations have been finalized.RequirementsWe’re looking for someone who meets the following profile:Strong external communication skills - Your main job will be to communicate how Thinking Machines’ products and services integrate to the client's existing system. From pitching high-level plans to IT managers to attending technical war rooms with engineers, expect to be talking about our solutions at every level.Enjoys solving engineering puzzles - Every client and every project will have its own engineering problems. Digging deep into which combination of available tools and platforms solves their specific issues should feel exciting for you!Quick learning agility - You're not expected to know everything, but we expect you to fill in the gaps quickly. Research and ask questions! You'll be part of a very talented team, make sure to learn something new everyday!Strong sense of initiative - There are many things to do from all sides! See something you can help with, but we haven't assigned you on? Do it.Qualifications And CompetenciesA minimum of two years work experience in a software engineering role.Proficiency in at least one programming language (preferably Python). Knowing more is a bonus. Knowing too many but all poorly will make our eyes roll.Have proficiency in cloud tools and platformsBenefits and PerksWe Offer The Following Compensation And BenefitsCompetitive salary — the compensation amount is positively correlated with the difficulty of the job, relevant experience, fit, and skill factors.Fully remote — due to the global pandemic, we have shifted to a fully remote company for the foreseeable future while we monitor the situation.

Maintain, troubleshoot, and optimize data platforms in production by delivering high quality and reliable solutions efficiently to our customers.Working at Thinking MachinesThinking Machines is a technology consultancy building AI & data platforms to solve high impact problems for our client. Our vision is for Southeast Asia to become a global hub for data science. To do that, we create data cultures, one organization at a time.We’re a company made up of intellectually curious, civic-minded, forever-learning individuals. We believe that great data science products are built with care for people, and that the best way to drive inclusive innovation is to start with a diverse team.Our field of work is incredibly dynamic, so we want to work with people who are committed to growing with us. We want to hire people who can demonstrate an ability to learn, then provide them with personalized coaching, growth opportunities, and a great working environment to get them to world-class.Role DescriptionOur job is integral to ensuring that the platforms and services clients use remain available and relevant to their business needs. In a world of continuous integration, rapid development, and data growth, reliability and high availability is even more essential. Because of this, our team is vital in proactively detecting and responding to incidents while ensuring our platforms remain resilient to changes.As a Support Engineer, you will be working directly with our clients to ensure a successful customer journey by sharing the responsibility in system maintenance, incident management, automation, and system monitoring. Our work is incredibly dynamic and challenging, covering issues encountered in data ingestion, machine learning models, or web applications. From which, we collaborate with our product developers and release engineers to develop improved systems, such as pipeline monitoring, infrastructure automation, and robust error logging.If you are a “continuous improvement aficionado”, this role allows you to gain insight on the whole production, expand your knowledge, and ultimately, contribute high value work the rest of the organization can benefit from. Not only this, but we are also constantly making an impact for our customers and their user experience. In fact, if you’re looking for a role designed to help customers the most – then Support Engineer is for you!RequirementsWe are looking for someone who meets the following profile:Customer-centric and proactive to client needs - The best Support Engineers are motivated to collaborate with business leaders in building and running sustainable production systems, which can evolve and adapt to changes in a global business environment.Improvement-oriented with low tolerance for repetitive work - You have an innate drive to improve existing systems and processes, proactively spot problems, areas for improvement, performance bottlenecks, and take charge in driving new efficiencies that have not been previously tried.Big picture thinking with a keen eye to quality assurance - Knowing how your work fits into a wider system helps you create better systems that prevent foreseeable problems and solve evolving challenges.Quick learning agility - You're not expected to know everything, but we expect you to fill in the gaps quickly. Be resourceful by researching and asking questions! You'll be part of a very talented team, make sure to learn something new everyday!Strong sense of initiative - There are many things to do from all sides! See something you can help with, but we haven't assigned you on? Do it.Additionally, we are requiring Philippine candidates to have an internet connection speed of at least 12 mbps and a viable work from home setup as we are now operating as a fully remote company.Qualifications And CompetenciesWe are open to engineers who have strong fundamental, language-agnostic skills. We believe that great engineers do not necessarily perfectly match our tech stack in the beginning, but will be able to pick it up quickly.Has working experience as a software engineer, DevOps, or similar backgroundsProficiency in at least one programming language (preferably Python), SQL, version control tools (preferably Git) and modern terminalsWorking knowledge of DevOps concepts and tools such as:Continuous deployment and integrationAutomated testingDocker and Kubernetes, or similar alternativesWorking knowledge of ETL pipelines, web services and scrapingBonus points for experience working on Google Cloud Platform, AWS, or similar cloud providers, and can demonstrate reasonable knowledge of its architecture and moving components.High Preference For Candidates That HaveHave at least 1-2 years of experience in being a tech lead in an engineering projectHave at least 1-2 years of experience in managing stakeholders of varying seniorityBenefits and PerksWe Offer The Following Compensation And BenefitsCompetitive salary — the compensation amount is positively correlated with the difficulty of the job, relevant experience, fit, and skill factors.Fully remote — due to the global pandemic, we have shifted to a fully remote company for the foreseeable future while we monitor the situation.Individual professional development budget— an annual budget for conferences, training courses, books, and software is available to sharpen your skills and build new ones to help you grow in your role.Full health benefits — generous health insurance package upon hiring.Regular 1:1 meetings with the leadership team to discuss career and personal goals, job progress and any questions and concerns.

Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.About the Role:Elastic Cloud is a fully managed service for the Elastic Stack, Security, Observability, and Enterprise Search solutions, and we are looking for a Technical Lead to guide our Growth Engineering/User Journey team.Our service is operated at planet scale - across major Cloud providers in 50 plus regions across the world, hosting mission critical workloads for thousands of customers in every industry! The Growth Engineering team is a full stack team of engineers that is responsible for product-led growth - discoverability of our product, conversion, expansion and retention. Our team works hard to reduce friction through our users journey and provide onboarding experiences that showcases the value of the Elastic platform. You will have front-row seats in supporting the high growth of a SaaS product and the opportunity to work in an impactful, cross-team setting!What You Will Be Doing:Guide technical design and architecture for a team of 10 backend and frontend engineers.Spend time reviewing and writing design documents, reviewing Pull Requests and exploring new implementation ideas.Use A/B testing to get feedback on critical changes that impacts our critical user flows.Partner with engineering teams from AWS, GCP and Azure to integrate natively into their control planes, messaging and analytical services.Be a "player/mentor" for the team, getting your hands into code and design where required.Foster a culture of mutual respect and collaborative decision-making.Improve engineering standards, tooling, and processes.What You Bring Along:In-Depth knowledge developing and leading software development for 10-12 years.A strong customer focus for building SaaS products that are simple and intuitive to use.You care deeply about the resiliency of the services and quality of the features your team ships.Experience developing elegant, easy to use APIs for internal and external consumption.Experience working with any of Azure, GCP or AWS.Experience delivering high quality code, preferably in Java or Scala.You can provide pragmatic technical leadership for a group of fast moving engineers.Lead by example - you can code when needed, review PRs and stay close to the team’s work.Excellent written and verbal communication.Ego-free attitude — we are here for the success of the team and the company.What Would Be A Great Addition:User of Elasticsearch - understand data modeling, aggregations and querying capabilities.Experience in user identity management and SSO.Curiosity about SaaS business metrics like growth, churn and retention.Additional Information - We Take Care Of Our PeopleAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.Competitive pay based on the work you do here and not your previous salaryHealth coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving - We match up to $1500 (or local currency equivalent)Up to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave

SR Solutions Engineer -At Yugabyte, we are on a mission to build the default database for cloud native applications in a multi cloud world. We are well underway on this journey with YugabyteDB, the open source, high-performance, distributed SQL database that runs on any cloud and enables developers to get instantly productive using well-known APIs. And the best is yet to come! We are looking for talented and driven people to join us on our ambitious mission and help us build a lasting and impactful company.We are looking for a solutions engineer who will be responsible for helping users to understand, design and build reliable, scalable systems using YugaByte DB. This role requires a mix of software architecture skills to design/implement practical solutions as well as the ability to work with developers in order to identify patterns or tools that can make building the solutions easier.The ideal candidate would take user success seriously with respect to the software design, deployment and day 2 operations. This would involve coming up with reusable tools and libraries, building ecosystem and framework integrations, documenting how to use these clearly, etc. You will work closely with the users, sales and engineering to identify gaps that require solutions and pass feedback to influence the roadmap where needed.#LI-RemoteResponsibilities:Design, develop and implement solution architecture for software projects on top of YugaByte DB.Help end-users with evaluating both YugaByte DB and various other open-source technologiesAdvise users and customers on a wide range of topics such as app architecture, deployment paradigms, ecosystem integration best practices and more in order to make optimal use of YugaByte DB.Work with our community users to understand their needs and ensure their success by developing reusable tools and frameworks.Work closely with our sales team to develop the requisite libraries and best-practices in order to ensure smooth and successful Proof-of-Value.Requirements:B.A. / B.S. or equivalent work experience5+ years of software development experienceWorking knowledge and ability to code with modern languages (e.g. Java, Python, Node.js, C/C++, Java, C#)Working knowledge of SQL and ability to model use cases on SQL databasesAbility to write good documentation.Nice to Haves:Hands-on experience with modern public cloud infrastructure and other cloud native technologies such as Kubernetes and PrometheusExcellent presentation and communication skillsKnowledge of NoSQL databases.Interview Process: Health and safety remain a top priority for all of our roles. As such, all Yugabyte interviews are held virtually, so we can all continue doing our part with social distancing and containment efforts. Although we are based in Silicon Valley, we hire exceptional folks wherever they are! Our process usually lasts 2-3 weeks, and consists of a phone screen, Zoom interviews including senior leaders.Our Benefits:Remote workCompetitive SalaryFull Health BenefitsMonthly Wellness ReimbursementInternet and Phone ReimbursementHome Office Setup ReimbursementEqual Employment Opportunity Statement:As an equal opportunity employer, Yugabyte is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

Technical Support Engineer - APJSINGAPORE, SINGAPORE /CUSTOMER SUCCESS /FULL-TIMEDo you thrive on solving complex technical problems? Do you want to be at the cutting edge of technology? If so, we’re interested in speaking with you!At Yugabyte, we are on a mission to build an open source, high-performance, distributed SQL database for powering global, internet-scale applications. We are building infrastructure that will become the foundation for building online applications over the next decade. We pride ourselves in blending hard but useful engineering solutions with easy, intuitive user experiences. Do you like to be a part of a super smart team and work on a tough problems that are valuable to end users? Join us! Remote applicants are welcome.We take the success of our customers very seriously, so this is a role with huge impact. We are looking for a Technical Support Engineer based in Europe to join our growing Technical Support team.Responsibilities:· Work directly with enterprise customers to replicate, troubleshoot, and resolve complex technical issues· Work with our developers to identify defects and opportunities for product improvement· Improve the serviceability of the product by testing new features and developing tools to scale our deployments and auto-support infrastructure· Provide an analysis of our existing customer base to avoid and minimize risks in the install base· Define and inspire changes to our product with our development engineering team based on feedback from customers and partner implementations· Develop and contribute to internal and external knowledge bases· Provide support on weekdays and also off-hours on an as needed and scheduled rotational basis· Be a champion for our customers. Go above and beyond to ensure customers are getting the most out of their investment in the Yugabyte platform.Requirements:· Excellent written and verbal communication skills – you’re able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicating everything from data points to critical feedback· Entrepreneurial spirit and are not afraid to take on new challenges· Customer Obsession – you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.· Professional experience troubleshooting at least three of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, Cassandra, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace· Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full stack web development experience.· Experience flexible, degree in a technical background preferred.· Candidates must be based in Singapore or IndiaInterview Process: Health and safety remain a top priority for all of our roles. As such, all Yugabyte interviews are held virtually, so we can all continue doing our part with social distancing and containment efforts. Although we are based in Silicon Valley, we hire exceptional folks wherever they are! Our process usually lasts 2-3 weeks, and consists of a phone screen, Zoom interviews including senior leaders.Our Benefits:Remote workCompetitive SalaryFull Health BenefitsMonthly Wellness ReimbursementInternet and Phone ReimbursementHome Office Setup Reimbursement

A business technology client is seeking a Principal Engineer to manage the technical aspects of it's digital platform and software.This is a remote position. We welcome candidates from any location. Resumes are to be submitted in English.What you'll be doing:Assist the management in achieving the company’s strategic objectives and goals.Work closely with internal and external stakeholders to understand, analyze and determine product requirements.Work closely with in-house and third-party developers to deliver product releases according to specifications.Understand the technology platform from end-to-end and provide technical guidance in planning and executing product iterations.Work with UIUX designer(s) and convert hi-fidelity design into working software over agile development cycles.Monitor, maintain and ensure software quality to improve reliability, stability and security of digital products.Facilitate the creation and maintenance of proper technical documentation.Provide support in system acceptance testing and validation activities.Perform other related duties and responsibilities as and when assigned.RequirementsBachelor’s degree in computer science, information technology, or a related field.At least 5 years of experience in web or mobile application development.Experienced in Swift and/or Kotlin for mobile development.ReactJS/NodeJS stack for web/backend developmentAWS for cloud environments.Able to work independently and collaboratively.Project and time management skills.Strong problem solving and verbal and written communication skills.About Hire DigitalHire Digital is a freelance network of top talents in digital marketing, web development, and design. Our clients work with high-performing teams as well as individual talents who have gone through a rigorous screening process. Clients such as Shopify, Expedia, and Stripe have access to high-performing talents on-demand, with guaranteed performance.Powered by JazzHRJK7kUcN2Ds

Who are we?dEngage is a marketing and messaging software provider whose solutions enable brands to automate digital customer engagement to improve customer experience and reduce operating costs.dEngage’s customer driven marketing platform implements a data-driven approach to designing, automating and optimizing personalized customer engagement across channels and devices. dEngage is used by customer-centric brands across a wide range of industries.dEngage is entering a phase of exponential growth and is now moving into the APAC market.dEngage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. These companies have now been acquired by multi-billion-dollar organizations. dEngage is our latest venture.dEngage team is here to make a difference in digital marketing by creating customer journeys that feel highly personalized and exciting. Our mission is work with our clients as partners and align with them to help achieve their business objectives. This is done by understanding our client’s on an individual level through data analytics and in turn interacting with them through interactive content. We offer our clients insight into their customers’ behavior and guide them through decisions and actions regarding their interactions. This is all achieved with the highest levels of data security and privacy to all data.About the roleBe at the frontline of our support team helping and guiding our global clients.Responsibilities:You are the first line of contact for all technical queries You will provide professional and understandable answers and solutions You will analyze and troubleshoot technical issues related to usability, API calls, imports, exports, campaign creation, basic DB queries, basic deliverability issues among other things.You will take part of the client onboarding process to ensure clients are setup correctly from a technical aspect.You will closely work with the account management team to resolve technical issues facing their clients in a timely manner and recognizing where you need to escalate to level 2 supportRequirements:Excellent communication skills (email/phone)Ability to explain technical topics in an understandable fashion.Ability to think outside of the box and provide creative solutions matching client requirementsTeam player with the ability to work as part of an international remote teamEager to learn and adapt to the ever-evolving word of digital marketingFluency in more than one language is highly preferred. Technical skills:Good knowledge of email protocolsGood knowledge of mobile and web pushGood knowledge of java script, website integration and HTMLGood knowledge of APIGood knowledge of DNSGood knowledge of DB queries and relational DB structureKnowledge of SMSDeliverability knowledge is preferred but not a pre-requisitePrevious experience in a technical digital marketing position is preferred but not a pre-requisitePrevious work in support roles and knowledge of helpdesk workflows is preferred but not a pre-requisiteWhat we offer:Competitive salariesAbility to work remotelyFlexible working hoursPerformance based rewards

IntroductionAt Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.-         This role resides within the End User Service Practice at SlipstreamResponsibilitiesProvide white-glove, End User Service Desk Support via phone, email, and chatManage incidents and requests within the ServiceNow, Freshservice or Zendesk ticketing systemsPerform and document daily ticket follow-ups with end users within respective ticketing systemResolve username and password problemsPerform uninstall/reinstall of approved software applications to devicesProvide Multifactor Authentication, Single Sign-On and VPN SupportPerform software and application supportProvide remote hardware support for laptops, tablets, mobile devices, monitors, docking stations, printers and accessoriesProvides support for general “how-to” inquiriesRequired SkillsExperience supporting Microsoft 365, Windows 10, and Active Directory2+ years Mac OS experienceExperience with the ServiceNow ticketing systemExperience with Freshservice and/or Zendesk ticketing systems a plusExperience with remote access tools such as LogMeIn, TeamViewer, and Take ControlExperience Remotely troubleshooting windows hardware and software break/fix issues5+ years of progressive experience in a Technical Support role with an MSP or call center IT support environmentTechnical proficiency with common hardware, software, and technologies: Windows, Office, iOS, laptops, tablets, Mobile Device Management (MDM), VPN, WiFi, etc.)Knowledge of Active Directory, Azure, O365, MFA, SSO, networking and server conceptsUnderstanding of call center metrics and KPIsCollege or technology school degree preferred.Ability to multi-task and experience working in a fast-paced environmentStrong technical troubleshooting and customer service skillsStrong verbal and written communication skillsBenefits401k matchComprehensive group health, dental, vision benefitsLife insurance/LTDDiscretionary PTOSlipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Hi Professional,We have multiple Job opening to our direct client, please find the below job roles and location and share your updated resume if you are available,Cellphone field-testing EngineerSingaporeLong Term Contract RoleSkill:3+ years’ experience cellphone field-testing.Capable of domestic and some international travel.Valid driver’s license with good driving record and no traffic violationsGood verbal and written communication skills.Fundamental knowledge of CDMA, GSM, LTE technologyProficient in computer applications including spreadsheets, and word processing.Willing to work weekends and holidays if needed.Experience with Qualcomm tools such as QXDM, QCAT, and QPSTSpirent F4L or TMO/ATT customer test cases experience

We are looking for QA Automation Engineer with such qualifications:1. 2+ years experience in QA Automation2. Doesn't mind working in financial institution3. Full time opportunity with remote working

Responsibilities:Responsible for warehouse on-site management, plan the location of products, and ensure the warehouse environment is clean and tidy.Regularly inspect the products to ensure stocks are consistent.Take occupational protective measures as required during work.Receive all the goods delivered to the warehouse, verify the quantity according to the documents provided, and scan the warehouse receipt and post it in system.Loading and unloading the goods ordered by the customer as required.Scan the code of the designated products.Requirements:High school graduated and above with two years working experience in warehousing and logistics.Proficient in local language and business communication skills in English or Chinese.have a strong sense of responsibility and can use basic office software.Samanea is the Latin name of rain tree, easily recognized by its massive umbrella-shaped, widely-spreading crown which can reach 20 to 30 m across. The Samanea tree is commonly found in Singapore, where we run our Head Office, and throughout many of our business locations in Asia.Our company, like the majestic Samanea, provides well-rounded support for small businesses growing nationwide and venturing overseas via our trading services platform. Samanea, where small businesses thrive together.Samanea is an Asian company, of Asian talents, by Asian investment, for the prosperity of Asian small businesses and the happiness of Asian consumers. You will find Samaneans working hard to provide the best trading services to small businesses, from the Strait of Hormuz in West Asia, to the Bay of Bengal in South Asia, to the Strait of Malacca in Southeast Asia, to South China Sea, and as east as the Tasman Sea in the Pacific.Samanea is a magnet of Asian talents, where hundreds of us gather together to pave the way to business innovation, connection, and expansion.

Airbase is the first all-in-one spend management platform that provides companies unparalleled control and visibility into every dollar spent. Finance teams deserve a solution that eliminates the tedious work involved in managing spend and allows them to focus on being strategic partners to the rest of the business. We do that by replacing the multiple systems typically used to manage spend with a single platform that handles every workflow including expense approvals and payments (physical cards, virtual cards, ACH, check), while also automating away the bulk of spend-related accounting. Innovative companies like Gusto, Segment, Doximity, Getaround, Netlify, and more, trust Airbase.Innovative companies, like Gusto, Segment, Doximity, Gong, Cameo, and more, trust Airbase. We are a remote-first company and have team members across the globe.We’re looking for a Manager of Technical Writing with experience in software technical writing and leading a team of technical and UX writers. This role will report to the Head of Product Marketing and work closely with the Product Management, Design, Product Marketing, and Professional Services teams. The role is full time and remote, with at least 4 hours per day in PST working hours and flexibility to meet with product owners in India time zones.As the ideal candidate, you will:Lead a small team of technical and UX writers that are based in global locations.Review and refine processes for building comprehensive technical documentation, onboarding, help center articles, and user experience text within the software.Write, edit and publish technical content in the form of documents, web and help center articles. These may include screenshots, GIFs, or video content to augment written guidance.Work with product and services specialists to research and provide technical content related to feature areas of the Airbase platform.Master the Airbase platform, and be comfortable learning and documenting new features.Create content, such as best practices articles, instructional videos and self-serve guides to assist customers in rapidly onboarding and utilizing the Airbase product.Collaborate with our creative team in publishing content while following brand guidelines.The ideal candidate will have:At least 3+ years of technical writing experience within a B2B software environment, ideally B2B SaaS.Experience managing small groups of direct reports and cross-functional teams in project delivery.The ability to understand complex technical topics and provide clear written and video content to simplify and educate on these concepts.Excellent writing, copywriting, and editing skills, and the attention to detail that ensures high-quality content.Creative approaches to problem-solving.Great interpersonal and communication skills.Self-starter with the ability to succeed in high-growth, fast-paced environments.Demonstrate your passion for the above in a personalized cover letter. Applicants without a relevant cover letter WILL NOT be considered.

Job Overview & ResponsibilitiesMythics is seeking a Technical Architect to join a large-scale Federal technology modernization program. As a Technical Architect you will be charged with leading the development and implementation of a technology modernization roadmap for a large Federal program. You must be very well organized, methodical, and able operate autonomously in a project setting. You will serve as a passionate leader, mentor, mediator, and problem solver for our team and the customer. This is a full-time, remote opportunity.Specific Roles and Responsibilities for the Technical Architect include but are not limited to:Provide leadership and direction in making critical technology modernization decisions, guiding technical teams, evaluating technologies, and overseeing implementation of modernization plans.Provide insight and recommendations on current and future technology trends using a methodical and technology agnostic approach to find the right solution for the problem.Lead the development of a technology modernization plan to enable business capabilities, previously developed in legacy systems, to be enabled on modern technologies and platforms.Must be up to date on the current technology landscape, be technology agnostic, and have a passion for staying current and experimenting with new approaches and toolsWork with complex data and understanding the current technologies available for data analysis, processing, and visualizationDevelop white papers, proposals, and recommendations, which provide thought leadership to the modernization program team members.Collaborate with the Business Analysts, test team and leads and provide documentation for customer deliverablesAct as a technical liaison between business and developer staff, helping translate user and business needs into an understandable architecture for developers. QualificationsBachelor's Degree and/or equivalent work experience10+ year of experience delivering IT solution in a technology consulting environmentMust currently perform as a technical architect, leading large technology programs, using technical and enterprise architecture approaches and methodologiesMust have experience developing and delivering large scale technology modernization projects utilizing open source and cloud-based tools, technologies, and solutions.Strong experience with Cloud-based solution, DevSecOps, Data Architecture, and Application Architecture (preferably Java and Oracle)Experience leading and managing technical teams and/or performed as a Project/Program Manager at some point in your careerExperience with Oracle Databases, Oracle Middleware, Service Oriented Architecture (SOA), Microservices, Containers, and Java Architecture and Design PatternsExperience working with Agile or iterative development methodologyExperience working with complex data and understanding the current technologies available for data analysis, processing, and visualization.Excellent verbal and written communication skills, including experience working directly with customers to discuss their requirements and objectives.Ability to be a self-starter, prioritize, status, and multitask Company Overview Why work at Mythics? Because at Mythics, YOU count! At Mythics, we have an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. We demonstrate these core principles daily through our corporate Values of Respect – Empathy – Excellence – Fun (REEF). Our REEF values are the foundation of everything we do.Comprehensive Health, Dental, and Vision plans available for you and your familyPremier 401k retirement plan with corporate matching and a 529 college saving planTax-advantaged Health Savings Account and Dependent Care Flexible Spending Account optionsGenerous PTO bank and paid holidaysTuition reimbursement for continuing educationEngaging company events such as quarterly awards, annual kick off parties, and FUN Fridays (early release once a month)Free gourmet coffee, tea, fresh fruits and healthy snacking alternativesCommunity Service activities and charitable giving programsOur GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes . We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances. It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.Mythics, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation , gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. Mythics, Inc. will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment. This company is a VEVRAA Federal Contractor, and has designed and agreed to implement an Affirmative Action Program in accordance with Executive Order 11246 and VEVRAA Final Rule. Mythics, Inc. is able to provide alternative methods of application for those who are unable to complete an online form. Please contact accommoda[email protected] to arrange reasonable accommodations. To read more about your rights, please visit the Department of Labor Disability Rights Fact Sheet here . For more information about Federal laws prohibiting job discrimination, please view the “EEO is the Law” Poster here .

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:In-office locations: Bangkok, Thailand.Remote location(s): Thailand.Minimum qualifications:Bachelor's degree in Computer Engineering, Electrical Engineering, or equivalent practical experience.5 years of experience in test development or sustaining for manufacturing tests.5 years of experience as a printed circuit board (PCBA), electronics system test software, or hardware engineer.Preferred qualifications:3 years of experience as a technical lead for a test engineering team.3 years of experience in Python development.Knowledge of server or networking switch functional block diagram and testing.Knowledge of Agilent3070 or equivalent in-circuit testing and fixturing design and maintenance.Ability to generate product-specific test plans and execute testing accordingly. About the jobGoogle's custom-designed equipment makes up one of the largest and most powerful computing infrastructures in the world. The Manufacturing Operations team is responsible for providing the manufacturing capability to deliver this state-of-the-art physical infrastructure. As a Manufacturing Engineer, you evaluate the product designs and create the processes, tools and procedures behind Google’s powerful search technology. When vendors build parts for our infrastructure, you’re right there alongside ensuring manufacturing processes are repeatable and controlled. You collaborate with Commodity Managers and Design Engineers to determine Google’s infrastructure needs and product specifications. Your work ensures the various pieces of Google’s infrastructure fit together perfectly and keep our systems humming along smoothly for a seamless user experience.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.ResponsibilitiesSupport qualification, deployment, and provide ongoing sustaining support of the test systems. Be based at supplier as onsite engineer for vendor oversight.Drive continuous availability of Google’s manufacturing test platforms, through code reviews, software/hardware qualification, preventive maintenance (PM) effectiveness drive, test debugging, reduction of escapes, and optimization of test time.Sustain manufacturing test plans and drive test coverage based on product and test requirements. Analyze root cause and prevent manufacturing test issues and field escapes.Engage in new product introduction (NPI) to review and provide design for testing (DFT) input into the manufacturing test strategy for new products. Drive test key performance indicators (KPI) improvement.Deploy custom software and hardware test solutions or changes at manufacturing partners' locations.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:In-office locations: Bangkok, Thailand.Remote location(s): Thailand.Minimum qualifications:Bachelor's degree in Mechanical, Industrial, Electrical Engineering or equivalent practical experience.Experience using tools such as Valor and Allegro.Printed Circuit Board Assembly (PCBA) process experience and related system assembly including product configuration.Ability to speak and write in English fluently.Preferred qualifications:5 years of experience with a Product Data Management Tool (PDM), such as Windchill.Knowledge in eCAD process including schematic capture, Printed Circuit Board layout and footprint/symbol creation.Knowledge of IPC Workmanship Standards and ISO 9000.Solid leadership with excellent written and verbal communication skills.Basic Thai language communication skills.About The JobGoogle has one of the largest and most powerful computing infrastructures in the world. Your team is responsible for providing the manufacturing capability to deliver this state-of-the-art physical infrastructure. As a Manufacturing Engineer, you evaluate the product designs and create the processes, tools and procedures behind Google's powerful search technology. When vendors build parts for our infrastructure, you're right there alongside ensuring manufacturing processes are repeatable and controlled. You collaborate with Commodity Managers and Design Engineers to determine Google's infrastructure needs and product specifications. Your work ensures the various pieces of Google's infrastructure fit together perfectly and keep our systems humming along smoothly for a seamless user experience.As a Manufacturing Engineer, you will evaluate the product designs and create the processes, tools and procedures behind Google’s powerful search technology.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.ResponsibilitiesAct as the Primary Manufacturing Engineering liaison to Google new technology teams, understanding project requirements, assessing product technologies and developing a manufacturing plan and supply chain to support it.Provide technical expertise and leadership throughout the product lifecycle, driving DFx (Design for X), supporting New Product Introduction (NPI) builds and developing Google's supply chain.Develop and distribute manufacturing documentation in support of product design, configuration, process and build requirements. Documentation to include such items as Bill of Materials (BOM), Assembly Drawings, Manufacturing Work Instructions, etc.Provide support to design, manufacturing and commodity teams in selection, qualification and application of components and suppliers used in Google's products.Establish, deliver and maintain the manufacturing and quality processes and standards for Google's new technologies, leveraging existing tools and processes as required.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:In-office locations: Bangkok, Thailand.Remote location(s): Thailand.Minimum qualifications:Bachelor’s degree in Electrical, Industrial, Mechanical, Manufacturing Engineering, Physical Sciences, or equivalent practical experience.7 years of experience in a Manufacturing Engineering role for PCBA SMT processes.Manufacturing experience in PCBA SMT manufacturing processes, DFM, and FMEA.Preferred qualifications:Master's or PhD in Mechanical/Industrial/Electrical or Manufacturing Engineering.10 years of manufacturing experience in SMT process development and final assembly.Experience with manufacturing inspection and testing procedures and practices.Experience with setting up SPC, CP, and CPK monitoring. About The JobGoogle's custom-designed equipment makes up one of the largest and most powerful computing infrastructures in the world. The Manufacturing Operations team is responsible for providing the manufacturing capability to deliver this state-of-the-art physical infrastructure.As a Manufacturing Engineer, you evaluate the product designs and create the processes, tools and procedures behind Google’s powerful search technology. When vendors build parts for our infrastructure, you’re right there alongside ensuring manufacturing processes are repeatable and controlled. You collaborate with Commodity Managers and Design Engineers to determine Google’s infrastructure needs and product specifications. Your work ensures the various pieces of Google’s infrastructure fit together perfectly and keep our systems humming along smoothly for a seamless user experience.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.ResponsibilitiesWork at a supplier site as an onsite engineer.Support production released products until End of Line (EOL), overseeing assembly processes yield and control, cost reduction activities, and support automation solutions. Identify, and drive DfM and process improvements that reduce process cycle times and cost, increased yield while maintaining exceptional quality.Design experiments, manage control builds, collect data, conduct first article inspections, and ensure that the assembly processes are maintained or improved through the various change management activities.Assist other Google teams with providing on-site support for sustaining activities, pre-production builds at CM/ODM, including driving pre-production factory readiness, supporting product bring-up. Assist with gathering feedback on DFx and yield issues.Monitor and trend assembly process issues, initiate root cause investigation, and drive corrective action with the suppliers. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:In-office locations: Bangkok, Thailand.Remote location(s): Thailand.Minimum qualifications:Bachelor's degree in Electrical Engineering, Software Engineering, related field or equivalent practical experience.Experience in development of manufacturing test hardware using electronics, fixturing, and instrumentation.Experience in the development of manufacturing test software.Experience working with PCBA Contract Manufacturer (CM) or Original Design Manufacturer (ODM) in board in-circuit testing, functional testing and system testing.Preferred qualifications:Master's degree in Electrical Engineering, Computer science, Mechanical Engineering or a similar technical discipline.5 years of experience as technical lead supporting deployment of manufacturing test solutions in various industry technologies like consumer equipment, networking, server, storage, etc.5 years of expert experience/knowledge in test engineering.Experience in software development practices such as Agile, revision control and unit testing.About The JobGoogle has one of the largest and most powerful computing infrastructures in the world. Your team is responsible for providing the manufacturing capability to deliver this state-of-the-art physical infrastructure. As a Manufacturing Engineer, you evaluate the product designs and create the processes, tools and procedures behind Google's powerful search technology. When vendors build parts for our infrastructure, you're right there alongside ensuring manufacturing processes are repeatable and controlled. You collaborate with Commodity Managers and Design Engineers to determine Google's infrastructure needs and product specifications. Your work ensures the various pieces of Google's infrastructure fit together perfectly and keep our systems humming along smoothly for a seamless user experience.As a Manufacturing Test Development Engineer, you will evaluate the product designs and create the manufacturing test processes, tools and procedures behind Google’s powerful search technology. When vendors build parts for our infrastructure, you will ensure manufacturing test processes are repeatable and controlled.Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.ResponsibilitiesSupport Manufacturing Test Development for hardware designs.Write test plans and drive test coverage based on product requirements.Develop automated test scripts for functional test, software installation and burn-in using Python.Design, build and deploy test platforms for Google's global manufacturing partners; analyze, troubleshoot and root cause manufacturing yield issues and field escapes, and drive issues to closure with preventive measures.Define the manufacturing test strategy for products and work with our partners to jointly develop the required test solutions.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

This is a remote position.We are looking for a highly motivated ARCHITECTURAL DRAFTSPERSON to join our dynamic and growing business. The ARCHITECTURAL DRAFTSPERSON will be responsible for all designing and drafting files from Selections, Council Approvals.ResponsibilityPreparation of DA & CC Documentation for the proposedLiaising with the client to establish the style, configuration, and finishes of the dwellings.Preparation of the architectural design and drawings for both the primary and secondary dwellings for the DA and CC.Provide architectural assistance to architects in developing construction plans.Prepare and develop layouts, elevations, cross-sections in construction drawings.Assist architectural teams in dimensional surveys of buildings.Apply survey notes in architectural drawings with precise specifications.Use advanced software ArchiCAD v25 in preparing architectural plans.Assist and support architects in executing multiple architectural projects.Interact with clients to implement their plans and goals in architectural project drawings.Execute all aspects of architectural processes and issues.Maintain all architectural drawings, plans, client specifications, and survey notes in organised manner.Ensure compliance with all architectural guidelines and standardsPrepare design concepts using ArchiCAD3d modeling essential using Twin motion providedManagement of numerous projects within allocated portfoliosWork autonomously as well as part of a team with minimal directionAdhere to project timelinesPreparation and lodgement of working documentation to local CouncilsLiaison with local councils, builders, and external consultantsMeet with existing and prospective clients to make alterations and discuss project parametersRequirementsMinimum 3 year of experience Archicad and twin motionDemonstrated competence in the use of the ArchiCAD platformThorough understanding of the National Construction Code, Australian Standards and LandUse and Planning actsExcellent written and verbal communication skillsDemonstrated ability in working autonomously as well as part of an expandiWork From Home RequirementsAt least 10mbps internet connectionBack up internet connection, postpaid or prepaidLaptop or Desktop with updated operating systems (at least core i5 or higher)Backup laptop or desktop (at least core i5 or higher)Headset with micNo background noise during work hoursMust not be currently employed full time