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Job DescriptionAu sein de Safran Aircraft Engines, la Direction de l'Engineering du Support et des Services a pour mission d'assurer la satisfaction des clients et la profitabilité des activités par l'expertise technique. Elle compte ainsi une pluralité de métiers qui gèrent la relation client, le suivi du comportement des produits en service et l'élaboration d'actions correctives permettant d'optimiser le coût d'exploitation de plus de 20.000 moteurs. Elle assure le support des opérations clients en s'appuyant sur des représentants chez les compagnies aériennes et dans les ateliers de maintenance. Son ambition est d'être reconnue par les clients pour son expertise technique et son support adaptés à leurs besoins opérationnels.Au sein du service Centre Support Clients (CSC) de SAFRAN Aircraft Engines, vous assistez les clients pour le compte de SAFRAN Aircraft Engines (CFM, Moteurs à Forte Puissance, SaM146, MRO, Moteurs Militaires, …) et d'autres sociétés du groupe.Vos Missions Consisteront àTraiter directement (sur la base de ses compétences et de l'historique de la base CSC) ou piloter le traitement des questions client (notamment techniques, réparation, documentation…) ainsi que l'activité logistique des pièces en AOG (appareils immobilisés).Analyser les questions des clients sur la base des outils du CSC et répondre sous forme de conseil ou de dérogation aux manuels de maintenance.Orienter les cas hors de la compétence du CSC vers les secteurs spécialistes de Safran Aircraft Engines ou de ses partenaires.Répondre aux demandes des clients dans les délais.Respecter le délai de réponse demandé par le client et respecter les engagements pris envers les clients.Fournir des conseils aux clients dans le cadre de la maintenance en ligne, de la recherche de panne ou de réparation.Participer à la construction du Retour d'Expérience sur les Produits techniques par enrichissement des bases de données support et servicesGarantir la qualité du support et l'image de marque de SAFRAN Aircraft Engines.Veiller au strict respect des règles de sécurité des vols et aider le client dans la disponibilité de ses matériels en service.Participer au développement des actions de progrès du CSC.Complementary DescriptionConnaissance du turboréacteur CFM56 et de son fonctionnement (systèmes de régulation) très appréciéAnglais Intermédiaire FortConnaissances performance moteur appréciéesCapacité à gérer une fonction de support client englobant notamment la technique, le documentaire, la logistique et le commerceSensibilité ClientJob RequirementsConnaissance du turboréacteur CFM56 et de son fonctionnement (systèmes de régulation) très apprécié.Anglais Intermédiaire Fort.Connaissances performance moteur appréciées.Capacité à gérer une fonction de support client englobant notamment la technique, le documentaire, la logistique et le commerce.Sensibilité Client.Ecoute, partage des compétences, travail en équipe.Specificity of the jobPoste en 3x8

Job DescriptionAssurer la disponibilité opérationnelle de la flotte par la mise en place de recommandations vers le client et d'une politique de maintenance optimisée.Assurer la satisfaction client et la rentabilité des contrats de service vis-à-vis des exigences contractuelles.Complementary DescriptionAssurer les prestations de Support Engineering prévues aux contrats.Collaboration au sein d'une équipe client, pour le respect des exigences contractuelles définies dans les contrats Support et Services.Assurer la relation technique privilégiée de support pour un client ou un portefeuille de clients.Définir des actions ou recommandations court-terme de maintien de la flotte en serviceAnalyser le comportement de la flotte en service pour son portefeuille de responsabilité.Analyse des performances du produit,Élaborer et présenter les scorecards techniques de suivi flotte.Connaître les évolutions de configuration du produit à la réduction des coûts de maintenance.Remonter les signaux faibles, et contribuer à la construction du retex flotte global.Définir les recommandations et scénarii de plans de déposes optimisés court et long termes.Définir les plans de dépose programmés pour les visites de maintenance en atelier ou sous aile, pour les réparationsOptimiser la gestion des flottesDéfinir les actions de maintenance optimisées à réaliser en atelier.Assurer l'interface avec les ateliers de maintenance lors des opérations de réparation.Suivre l'exécution des opérations de maintenance.Contribuer au retex des maintenances en atelierContribuer à l'analyse des écarts de coûts maintenance constatésJob RequirementsBon relationnel et ouverture sur le mondeSens du service, disponibilitéTravail en équipe pluridisciplinaireSpecificity of the jobDéplacements à prévoir

Job DescriptionRattaché à la division Data & Web de la DSI Safran Aircraft Engines en tant que Senior Integration Designer, vous aurez pour mission de concevoir et encadrer les travaux autour des plateformes d'échanges entre applications au sein du SI Safran Aircraft Engines.En rejoignant l'équipe, votre rôle est clé au cœur de la stratégie digitale de l'entreprise.Vos Principales Missions SontConcevoir et Mettre en place les patterns d'intégration des flux, les bonnes pratiques d'intégration, au sein de nos plateformes d'échange de données (ESB, API Management, ETL, etc…)Accompagner les projets dans la mise en place de ces standards et veiller à leur bonne utilisationEtre le Product Owner du catalogue API de l'entreprise et ainsi promouvoir la culture des services d'accès aux données API et le développer.Développer les centres de compétences scalables de la DSI afin de permettre de répondre à la forte demandeJob RequirementsDiplômé(e) d'un Bac+5 avec une spécialisation en Informatique, vous avez une expérience confirmée en design/conception de flux s'appuyant sur des plateformes centraliséesLa maitrise des outils middlewares de dernière génération (ESB et/ou API Management, ETL.) est souhaitée. Une connaissance de Mulesoft, TIBCO, webmethods, RabbitMQ Talend, ELK , et des solutions de monitoring de flux sera appréciée.Vous êtes à l'aise dans l'encadrement d'équipes et dans l'animation d'ateliers en immersion avec les métiers.Aptitudes RecherchéesBon relationnelCapacité à être force de propositionTrès forte capacité à conceptualiser, modéliser tout en restant pragmatique et pédagogueCapacité à animer et piloter une équipeFacilitateur, diplomate,Faculté à s'adapterEsprit d'analyse et de synthèseCapacité d'écoute et de communicationSpecificity of the jobDéplacements occasionnels à prévoir sur les sites de SAFRAN Ile-de-France

Job DescriptionAu sein de Safran Aircraft Engines, la Direction de l'Engineering du Support et des Services a pour mission d'assurer la satisfaction des clients et la profitabilité des activités par l'expertise technique. Elle compte ainsi une pluralité de métiers qui gèrent la relation client, le suivi du comportement des produits en service et l'élaboration d'actions correctives permettant d'optimiser le coût d'exploitation de plus de 20.000 moteurs. Elle assure le support des opérations clients en s'appuyant sur des représentants chez les compagnies aériennes et dans les ateliers de maintenance. Son ambition est d'être reconnue par les clients pour son expertise technique et son support adaptés à leurs besoins opérationnels.Au sein de la direction Engineering Support & Services, vous rejoignez le département Customer Product Support Engineering.Le poste proposé est un poste de Module Owner sur le périmètre technique du module Turbine BP sur le produit LEAP.Les principales missions sont, sur votre périmètre de responsabilité :Réaliser et exploiter le retour d'expérience en serviceRéaliser le support technique des clientsFaire évoluer les moyens de soutienComplementary DescriptionRéaliser et exploiter le retour d'expérience en serviceSuivre et analyser le comportement du module et de ses composants en serviceIdentifier et instruire les signaux faiblesIdentifier et instruire les problématiques techniques en servicePiloter les investigations des pièces : assurer le rapatriement des pièces, réaliser les demandes d'expertises, rédiger et faire valider le retour d'investigation à destination des clientsParticiper aux revues en ateliers (scrap review)Réaliser le support technique des clientsInstruire et répondre aux questions techniques posées par les clients (CSC)Participer à la résolution des problèmes en service via les actions préventives ou correctives ainsi qu'à la communication client (processus Time To Get a Fix)Préparer des synthèses techniques pour communications au client et les présenter aux instances mensuelles, annuelles ou spécifiques.Faire évoluer les moyens de soutienA partir du retour d'expérience en service, identifier les besoins d'évolutions documentaires.En particulier, identifier les besoins de développement de critères et réparations nécessaires à la satisfaction client ainsi qu'à la rentabilité de nos contrats de serviceSpécifier les évolutions du référentiel techniqueJob RequirementsAppétence pour les problématiques techniquesAppétence pour jongler entre des échéances très court terme (questions clients, nécessitantbeaucoup de réactivité) et des échéances moyen termeCapacité à traiter plusieurs sujets en parallèleCapacité de collaboration transverse et travail en équipeSpecificity of the jobDéplacements ponctuels dans les ateliers de maintenanceDéplacement ponctuel à l'occasion de meeting clientNombreuses interfacesclients et équipes clients CFMEngineering des ateliers de maintenance, autres équipes engineering de la direction LEMarque support et services chargée de coordonner les acteurs de l'après venteDirection technique : marque technique, bureaux d'étudesDirection de la qualité : en particulier service expertise et avarie

ทีม KubeOps Skills เปิดรับ"Cloud Native Engineer" มาช่วยกัน Build DevSecOps PlatformQualifications:- มีประสบการณ์การ development อย่างน้อย 1-2 ปี- มีประสบการณ์การออกแบบ distributed / high availability system บน Production- เข้าใจ 12 factors-มีประสบการณ์การใช้งาน Terraform Modules บน Production หรือ Infrastructure as a code-มีประสบการณ์การใช้งาน GitHub Actions, GitLab บน Production- มีความเป็น Ownership และ Leadership ในงานที่ได้รับมอบหมาย- มีความใฝ่รู้ อยากลองเล่นอะไรใหม่ๆ.สถานที่ทำงาน: 100% Remote.Benefits ❤️❤️❤️- Flexible Hours- Truly Agile, No Toxic- Group life insurance- Project Commission- Free Training Courses / Certificate Exams ตามที่สนใจ เช่น A Cloud Guru, Future Skills- Professional Culture แบบนักกีฬามืออาชีพ- โอกาสเติบโตเป็น Azure MVP, Alibaba Cloud MVP, AWS Hero, Google Cloud GDE หรือ Community Lead- มี Board Game ให้เล่นมากกว่า 10 Games

Are you looking to change the gaming industry? We are!TLM Partners is a world-class digital entertainment company dedicated to breaking down barriers in the video game industry. We publish captivating and original indie games that bring people together through our best-in-class cross-play technology, while our professional services arm and cloud-based, fully-remote studio ensure that talent and expertise are always where they are needed most. TLM is at the forefront of making games and game development more accessible than ever.Gaming together. Anytime. Anywhere. Any device.™Position Summary: Senior Gameplay EngineerMust have Unreal game development experience - at least one (1) shipped titleFull-time, 100% remoteLead and mentor junior-to-mid-level engineersParticipate in hands-on software engineering work, and provide management support to direct reports as-neededFacilitate communication between clients, internal teams/management, and individual contributors ResponsibilitiesLead from a place of mentorship, teaching, and career progressionWork with the technical director and studio leadership developing code for global development projects involving infrastructure for online gaming architecture for multiple platforms/games/consolesWork with architects to implement design recommendations and solutions for existing architecture to improve performance, security and reliabilityDevelop, maintain, and optimize the middleware, SDKs, internal libraries, and everything in betweenInterface between Client partners and TLM PartnersLearning is one of our core values, as such, mentor others within your team and/or across departmentsInterface with other departments providing development, documentation, influence strategy and overall direction Required QualificationsBachelor's Degree in Computer Science or equivalent combination of education and experience.5+ years of application development experienceUnreal 4 development experienceStrong C/C++ skillsWell-versed in PC and Console game development techniques and best practicesGreat with lateral thinking and motivation to work independently and on a team as well as the ability to work directly with teams across multiple territories and time zonesAbility to create and maintain technical documentation from the beginning of a project through completionDedication, teamwork and professionalismGreat interpersonal skills Desired QualificationsShipped one or more AAA console or PC title3+ years experience in the games industryExperience writing technical documentationFamiliarity with current and next console SDKs, Steam, Epic Game Store,Familiarity with common game industry tools & middlewareExpertise in Artificial Intelligence, Analytics, Mathematics, Physics, Graphics, or Audio a plusSystems and Network Engineering a plus #tlmna#tlmeu#tlmapac

Senior Solidity EngineerWe have a well-funded DeFi startup that are building a remote team. Their focus is to build a tokenized web3 products that will be able to be used within the Ethereum community.Responsibilities for the Senior Solidity Engineer - Defi, Web3, Solidity:Architect a blockchain-based system involving collateral-based minting, pricing oracles(will likely want to launch our own), leverage, and liquidationsLead the development of a web3 prototype (100% hands-on)Design, internally audit, and deploy smart contracts (likely on EVM-compatible networks)Help build, scale, and manage a team of engineersRequirements for the Senior Solidity Engineer Engineer role:3+ years experience in blockchain and 10+ years in software developmentLed teams/divisions at a highly senior level (Director/Head/VP/CTO)Start-up/scale up experience from a modern tech companyDeep experience and familiarity with Solidity and its quirksFamiliarity with oracles, GraphQL, and other web3/infra toolsUnderstanding of web, mobile, API-based, and blockchain productsUp to date with the best frameworks and tools to streamline a quick-to-market approach (i.e. using scaffold.eth for prototype, etc)Desire to play a pivotal role in building a top-tier protocolNice-to-HavesLed the development for a top 100 blockchain projectPositive reputation within the blockchain communityAbout the FUND - they are a privately-funded group of builders and thinkers with a shared mission to further develop the crypto ecosystem through researching protocols, building tools, and incubating projects. Senior Smart Contract Engineer

Job DescriptionProduct Specialists play a critical role in the delivery of world-class client support and are responsible for responding to technical and non-technical customer queries. The post will be assigned to triage of support cases for local and global clients.We are looking for an enthusiastic, self-motivated individual with a technical or customer support background to expand our Product Support Team. The successful candidate will possess very strong problem-solving and communication skills. They will thrive in a fast-paced, team-oriented environment, and have the ability to manage multiple tasks simultaneously. This role is best suited for a self-starter who is comfortable working with internal and external customers.Responsibilities:Proactively support the Turnitin product line via primarily email, (sometimes phone), ensuring problem resolution, system access, and optimal system performance.Triage all cases that are raised with product support in a timely manner, achieving a first contact resolution where possible or routing the case accordingly.Act with integrity throughout all internal and external communicationsCoordinate closely with the wider Global support team in a collaborative manner.Ensure that great attention to detail is apparent in all support cases handledDevelop positive customer and cultural relations.Assist in the translation, maintenance, and updating of technical documentation associated with the product line when required.Participate in regular team meetings, bringing observations of potential trends and issues to lightSupport other strategic initiatives as needed.QualificationsEssential:Bachelor’s degree or a minimum of 2 years experience working in a customer support roleFluent spoken/written EnglishAbility to work in a fast-paced environment, quickly understand customer requests, set priorities, work independently, and perform under pressure.Excellent computer skills and familiarity with the Internet.Knowledge of one or more of the following Operating Systems (Windows, Mac, Linux)Proficient in one or more of the following browsers (Internet Explorer, Safari, Firefox, Chrome)Comfortable following set processes and not deviating from guidance providedProficient in Microsoft OfficeExcellent planning and organizational skills.Ability to work with sensitive and confidential material and possess excellent judgment.Desirable:Familiarity with Learning Management Systems such as Blackboard, Moodle and CanvasFamiliarity with SalesforceBroad understanding of web technologies and Software as a Service (SasS)​​​​​​​Any additional language skills would be highly beneficialAdditional InformationOur Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do.Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.Action & Ownership - We have a bias toward action and empower teammates to make decisions.One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.Seeing Beyond the Job AdAt Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!  Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.

Job Purpose:The Technical Support Specialist – Tier 2 is part of the Cendyn Global Customer Support team and reports to the Technical Support Lead. The Global Customer Support team provides support for Cendyn products internationally. This position will work the Tier 2 Morning (AM) shift from 07:30 am to 04:30 pm SGT or subject to operational requirements. This is a full-time position. Days and hours of work are subject to the team schedule and will require some weekend days, and some holidays.  The Specialist – Tier 2 will bring advanced diagnostic and solution skills to the Customer Support team and will assist in high-complexity support functions. The Specialist – Tier 2 ensures availability and uptime by providing technical, non-technical and functional assistance, training, and ongoing support to high value clients for a variety of web-based products and applications that cater primarily to the hospitality industry.This position is crucial to high customer satisfaction among Cendyn clients. The Specialist works with Operations, R&D, Product, Sales, and other Operations teams to contribute support and deployment expertise.Our Support structure has a strong reliance on training and knowledge sharing. As a Specialist Tier 2, it will be incredibly important for you to mentor less experienced team members to improve our customer responses and work towards more one touch tickets.Job Responsibilities:Essential Functions:Accountability1.Handle complex service delivery issues with Cendyn-specific software solutions.2.Troubleshoot application issues, providing operational support for nightly processing of Cendyn applications.3.Execute on complex incremental customer requests to assure customer satisfaction and deliver new revenue.4.Provide efficient client support and technical assistance via email, online chat, and telephone.5.Identify solutions for technical challenges.6.Complete delivery tasks and projects for both external and internal customers.Excellence1.Support customers with business and/or technical questions.2.Test and troubleshoot Cendyn products and integrations.3.Research and solve data- and software-related problems4.Develop and maintain strong SQL query and process analysis skills.5.Ensure the consistency and stability of Cendyn applications by maintaining standards / procedures for operating technical solutions.6.Represent Customer Support and Operations functions at customer review meetings as needed.Collaboration1.Distill complex topics into key talking points and then communicate them to clients and co-workers in a simple and coherent manner using a consultative approach.2.Communicate with customers, vendors, and other external contacts as needed to assure customer success.3.Mentor Support team members to increase knowledge and understanding to drive more one-touch tickets and improve the quality of solutions.4.Liaise among internal and external customers as well as third-party partners in the areas of application design, modifications, and troubleshooting, with focus on smooth and robust operations.5.Work closely with escalation resources in other Cendyn teams, addressing issues directly or engaging additional assistance when needed.Innovation1.Serve as a subject matter expert in the relevant product domains.2.Contribute to process and product design and documentation.3.Analyze complex business needs as presented by both internal and external customers and recommend delivery methods to satisfy the needs.4.Conduct root cause analysis and provide actionable solutions to reported incidents combining data analytics, business acumen, technical expertise, product features and sound judgement.Humanity1.Contribute to peer-to-peer training with other team members related to application and operational topics.2.Participate in interviews for new hires, consultants and / or replacement personnel.Non-Essential Functions:1.A general knowledge of the hospitality industry. 2.Use Zendesk and other CRM products to communicate and track customer interactions. Requirements:Required Education and Experience:1.Bachelor’s degree in computer science or related field, OR some college plus related experience.2.Minimum of three (3) years of experience within software development or IT.3.Technical proficiency in Microsoft Windows operating system, web services, file management, Remote Desktop.4.User proficiency in Microsoft SQL Server, SQL query, data importing / exporting / manipulation.5.Technical capabilities with hands-on experience in development, coding, or database work (Python, .NET, ASP.NET, and VB.net).6.A+ Certification.7.Technical capability to represent operational needs and capabilities to other areas including Operations, Product Management, R&D, Sales, Marketing.Preferred Education and Experience:1.Hands-on experience with customer service software (Zendesk preferred, Salesforce, etc.)2.Previous hospitality industry experience a plus.Competencies:•Business Management Skills - Strong leadership skills (listening, communications, coaching,), ability to manage in a matrix organization, ability to implement and manage change.•Planning and Organizational Skills –Excellent organizational, planning, and proven ability to manage multiple priorities. •Decision Making – Excellent decision making and problem-solving skills.•Office Tools – Strong technical aptitude and skilled in MS Windows-based office tools including SharePoint, database software and desktop applications.•Empowerment, Coaching and Teambuilding – Ability to provide guidance and coaching while empowering staff to perform their roles. Create and maintain sense of teamwork to ensure accountability, cooperation, and collaboration towards a common goal.•Analytical and Conceptual Thinking – Ability to interpret and analyze data and technical processes, identify problems and potential solutions, and formulate recommendations.•Innovation – Ability to think creatively to accomplish continuous improvement and evolution of the department.•Communication – Excellent communication, presentation, and interpersonal skills that apply to both internal and external customers.•Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner.Work Environment:This job operates in home and office environments. Working in a home environment requires the ability to focus on work-related tasks and maintain discipline and productivity without direct oversight. Working in an office environment requires a high degree of discipline and the ability to work with others in a moderately noisy open office environment with centrally controlled heat/AC setting.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.Position Type/Expected Hours of Work:This is a full-time position. Days and hours of work are subject to the team schedule and will require some weekend days, and evening hours. Travel:This position requires up to 10% travel. Frequently, travel is outside the local area and overnight.EEO StatementCendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Job DescriptionPosition: Shelter Technical AssistantNumber of Position: 1Reports to: Shelter OfficerSupervision of: N/ADuty station: SittweTravel: 40%Duration and type of contract: Up to 31-Dec-2022 (Fixed term)About UsPlease see the job description here .The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.OrganizationNORCAP solves key challenges in the humanitarian, development and peacebuilding sectors, in order to better protect vulnerable people’s lives and rights. We build partnerships and projects with national and international organisations and stakeholders. Skilled NORCAP experts contribute to developing partners’ capacity – to identify and address challenges, improve collaboration and encourage new and innovative approaches. NORCAP is part of the Norwegian Refugee Council.

GradeNo gradeContractual ArrangementSpecial Services Agreement (SSA)Contract Duration (Years, Months, Days)8 monthsJob PostingApr 8, 2022, 2:36:53 PMClosing DateApr 23, 2022, 3:44:00 AMPrimary LocationMyanmar-Nay Pyi TawOrganizationSE_MMR WR Office, MyanmarScheduleFull-timeIMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.ORGANIZATIONAL SETTINGThe National Technical Officer (M&E) works under overall guidance of WHO Representative to Myanmar, and direct supervision of the Head of the TB Team, and in close collaboration with the National TB Programme (NTP).The NTO will provide support to the WHO country offices as well as national programme for the project activities.Major Duties And ResponsibilitiesTo assist NTP in preparing/updating its Monitoring and Evaluation (M&E) plan linked to overall annual implementation.To assist NTP in preparing sub M&E plans linked to donor-funded projects.To assist in data collection, validation, compilation and analysis.To undertake supervisory visits for data verification in the field. To provide early warning to NTP in case of anticipated major under-or-over-performance.To monitor all technical reports and assist programme manager for corrective actions.To monitor the laboratory performance, quality control status and assist programme manager for corrective actions.To assist in preparing narrative reports and completing monitoring matrices/dashboards. To involve in training related to data management, computerized reporting, etc.To perform any other duties as assigned. To submit quarterly assignment report.WORK RELATIONS AND PARTNERSHIPSThe National Technical Officer (M&E) collected, complied and analysed epidemiological and programmatic data not only from NTP but also implementing partners. In addition, respond to data requests, support in workplan development and changes. He also monitored GF and 3 MDGs activities across the country in collaboration with staff from States and Regions and prepared quarterly reports to donors after NTP approval. Regularly communicates with central NTP and with WHO country team.Impact Of FunctionsEpidemiological and programmatic data are well monitored and could take an appropriate action urgently. It can help in proper planning, smooth implementation and effective evaluation, these are very helpful for next cycle planning. His/her functions play a key role in analysis of surveillance of TB epidemiological across the country.QualificationsEDUCATIONAL BACKGROUNDEssential: University degree in medicine or medical scienceDesirable: Postgraduate degree in public health, special training on M&E related to either TB or other disease controlProfessional Experience And KnowledgeMinimum two years working experience in TB control with involvement in TB data management as well as monitoring/evaluation of control activities and reports related to TB control or any other disease control activities.Adequate knowledge on data management in disease control programmes, knowledge on M&E on TB data, computer operating and presentation skills, working knowledge of Word and Excel. Knowledge on programming and data base are desirable. Computer operating and presentation skills.Language SkillsAppropriate knowledge of English and excellent knowledge of Myanmar language.COMPETENCIESCommunication.Knowing and managing yourselfProducing resultsAdditional InformationThis Vacancy Notice may be used to fill similar positions at the same level.Only candidates under serious consideration will be contacted.A written test and interviews will be used as a form of screeningWHO is committed to workforce diversity.WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.For information on WHO's operations please visit: http://www.who.int.WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

Job SummaryThe Nutanix Services and Customer Solutions team delivers a strong influence on the success of each Nutanix implementation by its customers. The Services function ensures success by engaging with customers in the pre-sales and post-sales stages by assisting in their software-defined data center (SDDC) strategy and architecture. Besides helping customers implement Nutanix products successfully, the Services team, working with our partners, ensures customer success in fully implementing their virtualized and software-defined data centers. The Nutanix Services Consulting function includes assessment, design, implementation, integration and automation services as well as project management.ResponsibilitiesBillable Project work 80% of time.Design and/or implement Nutanix solution for customers primarily in Singapore in both onsite and remote model.Prepare Implementation Documentation and perform knowledge transfer and handover to customerFlexible to work outside of business hours and/or weekends at times to adhere to customer’s change window. In such cases, off-in-lieu will be provided. Required QualificationsLocal Singaporean with ability to clear Cat 1 clearanceA minimum of 5 years of experience as consultant in the storage, virtualization, VDI, or cloud space.Deep understanding of virtualization technologies (VMware, KVM, Hyper-V)Deep understanding of storage fabrics and technologies like SAN, NAS, file, block and object storage services, DFS.Good understanding of data protection technologies like replication, snapshot, backup, restore, etc.Ability to independently analyze and diagnose highly complex networking problems across different platforms. Understanding of datacenter network fabric topologies and common architecture (both L2/L3 based), firewall, Ethernet, Radius, etc.Ability to be technically hands-on in servicing the requirements of a client.Robust customer relationship attitude with a focus on customer satisfactionHigh level of comfort performing whiteboarding sessions and PowerPoint presentations, create best practice white papers. Preferred QualificationsPrior Nutanix deployment experienceHigh comfort level using one or more automation tools or orchestration frameworks such as VMware vCO, Microsoft Systems Center Orchestrator, PowerShell, Python, Bash, Puppet, Chef, OpenStack.Deep understanding of software-defined storage with a particular focus on distributed storage.Experience with Microsoft Virtualization Technologies and Azure pack.AWS certified solutions professional.Desktop Virtualization technologies such as Citrix Xen Desktop and VMware Horizon View.Migration of workload, both P2V and V2V.Experience in network virtualization with a focus on NSX or ACIExperience in virtualizing enterprise applications (SQL, Exchange, Oracle).Industry certifications such as MCSA, MCSE, VCAP, VCIX, CCNA, CCIA and RHCE.A Bachelor’s Degree in Engineering, Computer Science, or Information Systems. About UsFounded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000+ employees worldwide. Our people (we call ourselves “Nutants”) are the heartbeat of #LifeAtNutanix and one of the many things that makes Nutanix a great place to work at. We share an intellectual curiosity, a bias for action, and an obsession for our customers. We are builders and problem solvers with an entrepreneurial spirit. Above all, we celebrate what makes each of us unique.We are humbled to be recognized as one of Bloomberg’s Top 50 Companies to Watch in 2020 and one of the Fortune 100 Best Companies to Work For® 2020 .We’re growing fast and disrupting the computing industry. Join us and make your mark.About Our BusinessNutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid and multi-cloud environments.We’re an equal opportunity employerNutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled.We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.

ABOUT BLOXROUTE bloXroute is the "Flash Boys" for DeFi. It created the first and only high performance blockchain distribution network (BDN) with the best solution for Ethereum, BSC, and Polygon. The bloXroute BDN and DeFi trading tools allow its users to win at crypto trading. The BDN utilizes a global network of servers optimized for network performance. Nodes access this network through open source gateways and users can access it through the bloXroute public-API.The BDN network propagates blockchain transactions and blocks closer to the speed of light. It provides traders with the speed and reliability required for crypto transactions. bloXroute is the leader in mempool services, block streaming and anything Defi performance. The BDN also allow blockchains to scale by speeding the time it takes to communicate the current state. The BDN fast communication reduce the blocks’ size and frequency limits. This is true for all consensus mechanisms, including Proof of Stake, Proof of Work, and DAGs.TECHNICAL SUPPORT ENGINEER - APAC (Hong Kong, Singapore)ResponsibilitiesIndependently investigate and troubleshoot problems to resolutionPerform corrective maintenance activities with usersConduct preventative maintenance, such as software upgrades, as neededCollaborate with DevOps and Engineering on advanced issuesBe part of the support team and define its responsibilities and proceduresIdentify issues and quality gaps in bloXroute’s service for multiple blockchainsSupport the onboarding of new blockchains, miners and businessesProvide clarity on quality requirements received from the field management and Dev. TeamRequirementsProven experience as a Support Engineer or Software Engineer, Tier 3Familiarity with Linux, AWS and one of these: Go, JavaScript or PythonAbility to debug codeFamiliar with cloud environment, testing and productionAbility to work with CLIKnowledge of how blockchain technology works and how DeFi trading works is a huge plusFluent in English and ChineseBENEFITSbloXroute Labs offers competitive salaries, stock options, tokens, healthcare benefits, 401k, flexible PTO, remote work option for its employees. The benefits may vary for each country. We built a highly skilled team of business and engineering minds who are working on challenging complex projects.

Please Note:If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account)If you already have a Candidate Account, please Sign-In before you apply.Job Description:Provide technical support and expertise to the sales function to assist in the sales effort. Assists the field organization to meet or exceed sales quota. May be client or product oriented. Contributes to sales account planning. Participates actively in the sales process from deal qualification to deal closure. Owns the deal’s technical closure. Is knowledgeable of competition and able to identify lockout specification (identify Broadcom's competitive advantage over competition). Analyses customer requirements and recommends appropriate solution. Acts as the customer voice to influence future product design that meets customer needs. - Knowledge: Expert in the field, generates and promotes new theories, concepts, principles, and methodologies within a speciality area.Provides vision and direction to customer executive layers .Acts as trusted adviser to customer senior stake holdersOrganizes, leads and facilitates cross-functional project teamsDevelops metrics that provide data for process measurement, identifying indicators for future improvement opportunitiesSignificant barriers to entry exist at this levelNetworked within the industry and acknowledged expert by peersRepresents the company at industry forum and conferencesTechnical or business consulting resource to business level managersMovement into this level requires approval from CEO and VP of HR - Job Complexity / Contribution : Works as the final point of consultation in most complex problems and provide thought leadership to drive innovation and facilitate breakthroughs for the organization.Internally and externally recognized business contributor and premier industry specialist - Supervision : Employee is at advanced level and will exercise wide latitude in determining objectives and approaches to critical assignments.Demonstrates influence and mindshare across organization and successfully achieves getting critical mass to reach agreement - Experience : Bachelors degree and 15+ years of related experience; at this level a post-graduate degree is ideal or Masters degreeBroadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

GradeNo gradeContractual ArrangementSpecial Services Agreement (SSA)Contract Duration (Years, Months, Days)8 monthsJob PostingApr 6, 2022, 1:50:28 AMClosing DateApr 20, 2022, 4:59:00 PMPrimary LocationMyanmar-YangonOrganizationSE_MMR WR Office, MyanmarScheduleFull-timeIMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device's system settings.ORGANIZATIONAL SETTINGThe National Technical Officer (Procurement and Supply Management-PSM) works under overall guidance of WHO Representative to Myanmar, and direct supervision of the Head of the TB Team, and in close collaboration with the National TB Programme (NTP).The NTO will provide support to the WHO country offices as well as national programme for the project activities.Major Duties And ResponsibilitiesTo assist NTP in forecasting needs for first- and second-line drugs, ancillary drugs and laboratory reagents and supplies. To assist NTP in obtaining correct specifications.To assist NTP in completing application forms for GDF and other funding mechanisms.To follow up on delivery schedules and liaise with relevant authorities for port clearance and in-country distribution.To facilitate in unpacking and checking procedures for all drugs and supplies received in NTP and timely report to the suppliers/procurement units if any discrepancies.To advise on proper storage conditions at different types of health facilities.To undertake field visits for assessing storage conditions and identifying needs to improve supply management in the central, sub central store houses (including NTRL store) and Regional/State TB stores and store facilities of partners.To monitor quarterly drug balance reports from Regional/State TB stores and partners.To monitor stock balance and appropriate use of drug indent forms, issue vouchers, stock ledgers, bin cards, etc.To monitor proper disposal of expired, obsolete or redundant drugs and reagents.To review and revise the SOP for drug and supply management as necessary.To perform any other duties. To submit quarterly assignment reports.WORK RELATIONS AND PARTNERSHIPSThe National Technical Officer (PSM) helped in forecasting and quantification of not only anti-TB medication but of for laboratory items of correct specification with NTP staff from central, states and regions and partners. He also facilitated distribution of medical and laboratory items to states and regions. Insurance of warehouses with the guidance from NTP. Regularly communicates with central NTP and with WHO country team. He monitored drug management at States and regional level with concerned staff from NTP.Impact Of FunctionsThe National Technical Officer (PSM) ensured availability of medical and laboratory items to needy areas in timely manner. Warehouses are insured. LMIS in health facilities will improved.QualificationsEDUCATIONAL BACKGROUNDEssential: University degree in medicine or medical scienceDesirableTraining in Procurement & Supply ManagementGood computer operating and presentation skillsWorking knowledge Word, Excel, Power Point andProfessional Experience And KnowledgeMinimum three years working experience on communicable diseases surveillance.Working experience with Ministry of Health and Sports or National/International Organization will be an assetWell Experience in Procurement & Supply Management especially on medical equipment, drugs etc.LANGUAGE SKILLExcellent knowledge of English and excellent knowledge Myanmar Language.COMPETENCIESCommunication.Knowing and managing yourselfProducing resultsAdditional InformationThis Vacancy Notice may be used to fill similar positions at the same level.Only candidates under serious consideration will be contacted.A written test and interviews will be used as a form of screeningWHO is committed to workforce diversity.WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.For information on WHO's operations please visit: http://www.who.int.WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

About JumpCloudJumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.Location: This role is remote in the country of Singapore. You must be authorized to work in Singapore to be considered for this role.About The RoleWe are looking for inspired technology professionals who love the challenge of implementing and onboarding the JumpCloud platform through the fluid exchange of ideas, education, support, integration, and adoption of our Directory platform.In This Position, You WillLeverage your passion and prior experience in technology to demonstrate our product to audiences over the web and in person at specific events (when allowed).Provide technical support to our prospects, partners, and customers through onboarding, complex architectural conversations, and ongoing issue triaging.Consult, plan, and assist with medium-to-large scale roll outs of JumpCloud in customers’ existing environment and infrastructure.Use strong Project Management skills to assist customers and partners implement the JumpCloud platform within their organization.Create weekly project check-ins, cadences and resolve implementation issues with onboarding partners and customers via email, telephone or remote web sessions.Collaborate with peers, mentors, knowledge base authors, community forum leaders and other internal tools, to provide the most effective, world-class solutions for our partners, prospects, and customers.Ensure the success of our customers as they transition to our product - one which ensures the access of their entire employee base to all of the resources they need - their servers, workstations and laptops, the networks they access to all of the web and on-premise applications they use every day.Escalate and reproduce issues in-house and respond in a timely manner.Regularly follow-up with customers on recommendations, updates and action plans.Be constantly learning through researching and evaluating technologies to create new knowledge base articles to capture new information for reuse throughout the organization and for end users.We’re Looking ForSomeone who likes the challenge of ensuring the success and delight of customers when using our software products who displays phenomenal abilities to demonstrate and articulate our product and company in front of technical audiences.A strong desire to see customers win and be successful at their jobs through the utilization of our Directory Platform software2 or more years experience in a prior SaaS onboarding role, preferably technical, in a customer-facing positionDeep infrastructure, architecture, integration, and environment knowledgeStrong project management & planning skillsExcellent time management & prioritization skillsExcellent interpersonal communication and customer service skillsStrong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environmentStrong oral and written communication skillsPossesses a logical approach to problem solvingMust be willing to work after-hours or weekend shifts as assigned.Preferred RequiredPrevious work experience as an IT Admin or SysAdmin in a technical domain, or positioning a SaaS product to those audiences, and a basic understanding of the following technologies is preferred, but not requiredProject Management expertise and-or prior project management experienceAdministrating or supporting Medium-to-Large scale SMB environments & architectureMicrosoft 365 and AzureAD / Google Workspace administrative experienceActive Directory Experience desiredAWS Experience & Skills desired (S3, Lambda, EC2, CloudWatch)Device Management - Windows, MacOS and Linux Operating SystemsDirectory Services , specifically Active Directory and LDAPNetworking & Authentication (RADIUS a plus!)In depth knowledge of Single Sign-on, SCIM, JIT, and SAMLScripting experience, specifically PowerShell & BashUser onboarding and offboardingSoftware systems setup and configuration experienceBachelor’s degree desiredWhere you’ll be working/Location:You must currently live in and be authorized to work in Singapore without sponsorship to be considered for this role.Why JumpCloud? If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEOPlease submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

EzriRx is a Pharmaceutical Technology Company dedicated to lowering drug costs in America. Established in 2016 our (mostly) international team has been driving our mission forward by developing Marketplace solutions for our growing pharmacy base, and being at the technological forefront of an environment that is rapidly changing. EzriRx is hiring a Technical Support Engineer that will support our team with various tasks related to keeping our support inbox clean and making sure our clients and customers are kept happy. This will be in addition to running reports, parsing data, and supporting different aspects of our day-to-day operations. The objective is for you to be forward-thinking and create solutions to commonly occurring issues that arise and be steadfast in honoring our commitment to being the best company to work for. You will be supported by a five-start engineering team and a family of forward-thinking individuals that will make sure your work is polished and noticed. Here are some requirements and qualifications: 2+ years of technical support experienceCustomer service orientedBachelor's degree in Information Technology, Computer Science or equivalent preferred.Great interpersonal skills – ability to communicate effectively, written and verbally, across both business and technical stakeholders (internal & external).Basic knowledge of programming language and database. We are using Ruby and MySQL, so having experience with it is a big plus.Ability to grasp new technologies, willingness to learn, and have a genuine interest in troubleshooting challenging problems.Ability to be highly self-motivated and team-oriented.Liaise between the sales team, a customer success team, and customers to properly address customer problemsSome things about the job.This is a remote position. So you can be anywhere in the world. Payroll us in USD (so you will get the equivalent)Hours are 9 am to 5 pm EST but you’ll get extra credit for staying overtime. Sick days, PTO, and bonuses are offered.  

En el European Industrial Center de Capgemini continuamos creciendo gracias a nuevos e innovadores proyectos internacionales de importantes clientes que cada día depositan su confianza en nosotros. Buscamos Team Leader con una experiencia mínima de 3 años como Tech lead liderando equipos y proyectos de desarrollo de software. Perfil técnico:Al menos 3 años de experiencia o más trabajando en entorno Java con Java 8+, Spring Boot y Maven.Muy valorable conocimiento en: o Bases de datos SQL y ORM estándar (Hibernate, JPA). o REST, SOAP, HTTP y conceptos general de web. o Git e Integración Continuo (Jenkins, Travis, Gitlab, TeamCity etc). o Algoritmos, patrones comunes y mejores prácticas. o Agile.Experiencia liderando equipos técnico multidisciplinar.Participación y control en todas las fases del proceso de desarrollo.Buenas habilidades comunicativas.Buen nivel de inglés y/o francés. Formar parte de nuestro centro, no implica solo el desarrollo de un rol técnico dentro de un proyecto concreto, sino la responsabilidad de innovar, aportar, salir de tu zona de confort y apostar por el crecimiento y evolución del centro como parte de nuestro día a día. La persona seleccionada se unirá a un centro en constante evolución con grandes oportunidades profesionales hacia el area que mas te interese, pudiendo optar por diferentes líneas donde desarrollar su carrera (arquitectura, gestión, funcional, desarrollo). ¿Qué ofrecemos? - Contrato indefinido. - Posibilidad de teletrabajo. - Jornada intensiva los viernes y los meses de verano. - Beneficios sociales (tarjeta restaurant, seguro médico, seguro de vida, tickets guardería, ayuda económica por teletrabajo). - Plan de carrera. - Acceso a más de 400 acciones formativas internas. - Excelente ambiente de trabajo. - Entorno internacional, con posibilidades de viajar. - Acceso al plan de compra de acciones de la compañía.TecnologíasJava, SQL, Gestión, Git, Agile, SpringSalarioSin especificar

Technical Program Manager – 100% Remote (Work from Your Location)Company DescriptionThe Client is a global start-up based in Singapore, providing complex video ad systems for media giants like Google Ads, Inquirer, Mothership and more. This role is fully remote and you can work from your current location (Though Preferably from Singapore, South East Asia, and South Asia )RoleYou will be joining an experienced engineering team to work on products that will be seen by millions of users every month. You will be playing a role in fast-tracking iVS to become the largest video tech platform in the APAC regionWe move fast, offer competitive salaries, and our work life balance is excellent. Your mission if you choose to accept it, will be as follows:Work closely with the Product Manager and engineers to plan product features, timelines, and roadmaps, whilst ensuring the engineering capacity required is feasible, and changes to requirements are minimalCo-ordinate between business and engineering stakeholders. Make communication easy and transparent regarding project issues and decisions on servicesParticipate in Agile scrum ceremonies to ensure the cadence of fixes, new features and tech debt resolution is maintainedSupport the Account Managers, Customer Success Engineers, and Product Managers with their tasksWrite basic SQL queries and help in occasional performance report generationCreate and keep updated FAQs and external technical documentation.RequirementsBachelors or higher degree in Computer Science, Engineering, or related field2 or more years of experience in project management or tech programme managementGood knowledge of HTML, CSS, Javascript and SQLBeing up to date on the latest video /adtech is a plusShould be a strong communicator and be very effective with data interpretation, quality checks, and presentation skillsFluent written and verbal communication ability with EnglishAble to coordinate work across teams and drive towards clarity and execution efficiency, negotiating on resources where necessaryAble to work independently, yet willing to seek help when needed, and listen to different viewpointsSalary SGD $3500 – SGD $4500

Senior Technical Support Technician - EnterpriseInfrastructure Support Group (ISG)At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.Join us as a Senior Technician on our Product Services team in Bayan Lepas to do the best work of your career and make a profound social impact.What You’ll AchieveAs a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.You will:Diagnosis, troubleshoot and responds to customer technical problems/issues related to hardware, software and networking via e-mail / chat, online, social media and phone.Assists customers by diagnosing problems and providing resolutions for technical service or care issues, uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls / contacts.Escalation of issues to the Product Support team and / or Technical Support Manager in order to resolve the issue to the customer's complete satisfaction.Analytical, articulate, result-oriented and provide excellent follow-up, Identifies, researches and provides input on unique or recurring customer problems, advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.Maintain accurate call logging and tracking into Helpdesk database, possess excellent communication skills and the ability to work with diverse range of people with varying levels of technical understanding and ability in international environment.Take the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table.Here’swhat we are looking for with this role:Essential RequirementsPossesses understanding and technical ability for Servers/Storage/Networking.Good knowledge and/or working experience on DELL Technologies products with/or working experience on operating systems like UNIX and Windows and awareness on Virtualization, VMware, Microsoft, Red Hat, Networking.Industry qualifications: CompTIA Server+, MCSE, VCP, CCNA.Possess excellent English proficiency communication skills and the ability to work with diverse range of people with varying levels of technical understanding and ability in international environment.High proficiency in spoken and written in English and ability to take on shift work, holidays, weekends and on-call responsibilitiesDesirable RequirementsFresh graduates with Degree in Computer Sciences / Information Technology related discipline or equivalent prior work experience in a related field.Advance Diploma/Diploma holders in Computer Science / IT related discipline with a minimum of 1-2 years working experience in providing direct support to end-users either in customer service / field engineering or corporate help desk are also encouraged to apply.Here’s our story; now tell us yourDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.Application closing date: 30 December 2021Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.Job Id: R148409Job Function: Product Services