Shop managers are responsible for the day-to-day running of stores or departments. The aim of any retail manager is to maximize profits while minimizing costs. Retail managers ensure promotions are run accurately and to the company's standards. They make sure that staff is all working towards the target for the day and that excellent customer care standards are met at all times. Depending on the size of the store, and company structure, retail managers may also be required to deal with: customer service, finance, human resources, information technology, logistics, and marketing.In short, a shop manager’s role is to run a store successfully. Working on the shop floor, they are in constant contact with their customers and staff. Ensuring their staffs give great customer service as well as dealing with the financial side of the store and people management. Job ResponsibilitiesCompletes store operational requirements by scheduling and assigning employees; following up on work results.Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensure high levels of customers satisfaction through excellent serviceComplete store administration and ensure compliance with policies and proceduresMaintain outstanding store condition and visual merchandising standardsPromoting the organization locally by liaising with local schools, newspapers and the community in general;Updating colleagues on business performance, new initiatives and other pertinent issues;Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues;Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;Initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;Ensures availability of merchandise and services by approving contracts; maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.Secures merchandise by implementing security systems and measures.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirements.Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.Contributes to team effort by accomplishing related results as needed.Other duties assigned by the management RequirementsQualification level of any degree holder however a degree in Business Studies, Marketing or Retail Management is preferableAge, not more than (45)Minimum (10) years of working experience in the related field.Able to communicate at International levelGood oral and written communication skillsStrong analytical skillsCommercial awareness;strong analytical skills;commercial awareness;The ability to adapt to different client needs and to develop and maintain successful working relationships;An excellent standard of numeracy in order to analyses facts and figures;A flair for negotiation and networking;The ability to make important decisions and cope with the pressure of demanding targets and tight deadlines;A confident and mature approach;Tact and diplomacy.Management ExperienceAbility to Meet Set GoalsProven Record of Achieving Revenue TargetsExperience Growing Branch RevenuesKnowledge of Industry Rules and RegulationsResults Driven AttitudeLeadership SkillsStrong Customer Service SkillsWritten and Oral Communication SkillsHuman Resource Management SkillsOutstanding Organization SkillsAttention to DetailBilingual in English (4 skills)Proficient in MS Office Software (Word, Excel, PowerPoint, Outlook), E-mail, Internet and Myanmar and English TypingMust have knowledge of office procedures and practices, as well as, the ability to assume administrative dutiesKnowledge of international trade terms and conditions such as payment terms, shipment terms and regulations, customs rules and regulations is a mustAble to travel, work long hours & under pressure Personal AttributesExcellent oral and written communication skillsExcellent managerial and organizational competencesInterpersonal skills and professional appearanceTelephone mannerProactive and drivenMulti-tasking abilitiesAttention for details, logical thinking and results-orientedProblem solverAble to work well under pressureThe capacity of analysis and synthesisEfficiency in time managementOpen-minded and able to learn fastAt least one foreign language of international communicationAvailability to travel within the country and abroadSelf-confident and dynamicAdaptability and flexibilityNegotiation skillsRational and strategic thinkingEthical and responsibleLeader competences Other InformationSalary; USD (300-400) or Equivalent Kyats or DEPENDENT ON APPLICANT'S QUALIFICATIONSJob Type: Full Time,Contract Type: Fixed-Term ContractBenefits: Annual Bonus, Variable Bonus ( Performance, Allowances and etc.)Working hours: 9 am to 5.30 pm, Monday to Saturday How to Apply?Interested persons should submit a CV with an application letter with original handwriting, passport size color (2) photo (within three months taken), copies of NRC Card, Labour registration card, Graduation certificate. Clearance certificate from respective ward & police Station, working experience and other relevant certificate together with supporting documents, expected salary, contact phone number to No.(79/81), Room #705~706 & 904, Central Tower, Corner of Anawrahta Road & 39th Street, Kyauktada Township, Yangon by personally (or) please email a copy of your detailed resume in MS Words format to [email protected]
Please do specify application post (or) use apply form.