Senior Operations and Response Director
World Vision
IT / Development
Yangon
Negotiable
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!Employee Contract TypeInternational Assignment - Fixed Term (Fixed Term)Job DescriptionEnsures a timely, efficient, appropriate and effective response to meet the needs of World Vision’s target vulnerable communities.The Senior Operations & Response Director (SORD) provides overall leadership to World Vision’s operations and humanitarian response teams in Myanmar (WVM). He/she has primary responsibility for directing the country activities from strategy to implementation, inclusive of performance and oversight of all aspects. As a member of the Senior Leadership Team (SLT), the SORD is responsible for fostering an enabling environment to support World Vision’s strategic priorities and imperatives and to develop and operationalize systems that promote integration and ensure timely, effective implementation of the program’s portfolio of projects in pursuit of child well-being outcomes.Major ResponsibilitiesLeadership and Ensure Operational EffectivenessSupport the National director and extensively engage in Strategy Development process together with the members of the senior leadership team.Provide strategic and operational oversight of the programs portfolio, ensuring mechanisms and tools are in place for effective/accountable implementation of projects (end on time, on target, and within budget).Ensure programs have the necessary resources and competencies to make strategic programme choices through clear, appropriate communication with external stakeholders.Develop a culture of excellence with regards to the planning and implementation of projects, including periodic and targeted reviews and assessments of needs and vulnerability.Develop and communicate National Office systems, policies, and strategic objectives.Ensure effective support mechanisms enable high-quality delivery of programming in the priority areas of disaster management, child protection, livelihoods, WASH and education.Ensure effective mechanisms are in place to enable programmes to identify, include, and benefit the most vulnerable children, and report their impact on these children.Foster a culture of trust and mutual respect with the aim of empowering staff to take on more responsibility.Foster Operational and Programmatic Planning and ImplementationLead the development of, and monitor program strategies and annual operation plans for humanitarian responses and development programs in line with the WV Myanmar Country Strategy and Global Our Promise Strategy. based on the WV Myanmar strategy and operational plan.Spearhead portfolio growth, developing strategic relationships, operationalizing growth opportunities, and developing proposals in coordination with programs and support services.Successfully contribute towards implementation of the programs and WVM Strategy, particularly focusing on the establishment and implementation of integrated plans, meeting the needs of portfolio contexts and donors.Develop and implement effective systems for strategic and adaptive management, ensuring operational plans are in place and programs are able to make necessary adjustments to plans and budgets during implementation, in the interest of continuous improvement.Ensure program plans include clear strategies to strengthen the sustainability of outcomes and incorporate best practices and innovations. Document and share lessons learned.Champion key partnership, humanitarian standards and sector standards in the National Office and at the field level.Foster Internal and External humanitarian EngagementRepresent World Vision at appropriate national government level, UN/NGO/donor meetings, Humanitarian Country Team, INGO forum, joint agency assessments, and task forces, as required.In conjunction with partners, effectively advocate for adequate financing of the response, protection of civilians, changes in standards, policies based on evidence of needs and vulnerability.Represent the program in internal coordination mechanisms such as partnership executive team, partnership coordination team and advocacy response group.Promote information-sharing mechanism and internal stakeholder engagement to encourage cross-functional coordination amongst all functions and field operations and actively address issues that affect revenue acquisition and project success.Develop strategic networks and strengthen awareness of WVA programs both within and outside of the WV Partnership.Foster a spirit of engagement with other agencies to promote better coordination, joint action, and partnership.Foster Risk and Compliance CultureEnsure business continuity through an integrated risk management approach, including security, financial, operational and reputation risks by developing contingency plans and scenarios.Ensure all organizational policies, procedures, and compliance regulations are in place, understood, and followed.Ensure awareness of donor and Support Office requirements, including the timely preparation and submission of quality narrative and financial reports.Ensure that audit reports are responded to and recommendations implemented within approved / agreed timeframes.Lead the identification and resolution of challenges which impact audit compliance and/or contribute to risk.Cultivate an atmosphere of good stewardship, accountable ministry, and diligent compliance with internal and donor- imposed processes.People Management and Capacity BuildingPromote high team morale, especially within highly stressful fragile contexts and environments.Ensure quality staff are attracted, retained, and developed to effectively work within a fragile context.Ensure there are clear and deliberate retention plans specific to individual staff members and succession plans in place.Effectively line manage and coach Reporting Managers, ensuring a shared vision, teamwork, effective communication, and active engagement in decision making and management approaches, as well as ensuring staff care measures are in place and followed.Champion performance management mechanisms, ensuring full participation and quality results to promote staff engagement and a culture of excellence.Promote WV Christian identity and values in working environment and lead by example.Lead or participate in staff nurture activities with staff.Demonstrate commitment to WV’s Mission, Values and Principles.Cultivate an atmosphere of staff empowerment and motivation leading to active participation in programme initiatives, lead by example, and actively engage with all staff.Ensure Safe and Secure Working Environment Ensure security and risk mitigation measures are in place and best utilized.Ensure adherence to Core Security Requirements.Ensure that staff have the necessary tools to complete the tasks as assigned to them, including, but not limited to, communications tools such as telephones, radios, and internet access.Lead the timely implementation of security recommendations.Promote a culture of security awareness and risk reduction amongst staff.Monitor and ensure full compliance with the partnership Safeguarding Standards & Policies and continually update NO Leadership on emerging issues.Carry out additional responsibilities as assigned by the National Director.Foster a framework for the development and practice of interfaith initiatives amongst staff.Be part of and contribute to the effectiveness of the senior leadership team.Knowledge/Qualifications For The RoleLeadership and senior management experience in a complex global organization. Minimum of 10 years operational and management experience in the humanitarian sector, including at field level in major emergency response.Extensive knowledge of the international humanitarian sector (including standards, systems and actors) and strong track record of relationships and external engagement in the sector.Experience in managing humanitarian operations that facilitate innovation and calculated risk.Experience in complex/protracted emergencies, recovery operations, and fragile contexts as applicable.Proven ability to manage a large and diverse programme portfolio with multiple donors.Familiarity with EU, USAID/OFDA, DFID, WFP, UNICEF and other grant compliance and procedures.Experience in Disaster management at leadership and implementation level.Capacity to provide solid leadership within fragile and complex contexts.Ability to be agile and possesses strong decision-making skills.Possesses strong problem-solving skills and is a proactive problem solver who is able to unravel and solve multiple complex challenges in an agile and efficient manner.Must possess knowledge of humanitarian industry, including Sphere standards, HAP, NGO Code of Conduct, and Humanitarian Charter.Must possess experience in staff security, safety management, and staff care within a complex, insecure, and fragile environment.Must have experience in programme design, monitoring, and evaluation in complex contexts.Proven financial, logistical, and procurement management skills.Strong ability to work with various partners, local authorities, local organizations, and NGOs to develop and maintain positive external relationships.High emotional intelligence and rooted in Christian values.Advanced degree in Developmental Studies, Public Policy, International Relations, Business Management, or any relevant Social Sciences and/or 8+ years of experience in emergency response, development programming, and/or fragile contexts.English (fluent written and verbal abilities).A Master's degree in development or a related fieldVery strong organizational, management and negotiation skills.Demonstrates well-developed interpersonal skills.Must possess sound people management skills and effective cross-cultural / pluralistic context capabilities.Excellent communication skills, both verbal and written, with computer proficiency.Must adhere to pre-determined security standards.Ensures gender perspective in the scope of work.Applicant Types AcceptedLocal and International Applicants (IA's) Accepted