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remote
remote
HR/Payroll Operations Specialist - Remote Global
Buy Box Experts IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Our mission at BBE is to be premier Amazon strategists by successfully evolving and adapting to the ever-changing environment that is Amazon and e-commerce. Our strategic growth mindset and holistic approach encourage forward-thinking and provide the greatest potential for success for our Brand Partners.The ideal candidate is a proactive learner and strong communicator with extensive knowledge about selling on Amazon. Our team members are expected to adopt all of BBE’s internal processes, master the art of Amazon selling, and have a proactive attitude.If you are a talented HR/Payroll Operations Specialist with US based payroll processing experience, Buy Box Experts wants to speak with you!We are a fast growing Amazon marketing agency looking for an HR/Payroll Operations Specialist to join our People Operations team. The ideal candidate pays attention to the details and has the ability to independently problem solve. Working for a fast-paced and growing agency makes this position an exciting opportunity!Buy Box Experts is redefining e-commerce, boosting our clients’ revenue by leaps and bounds, by helping companies reach their potential on Amazon. Join Buy Box Experts where you can reach your professional potential.Professional Development at BBE provides opportunities for our employees to continuously grow their skills and, ultimately, to achieve their personal and professional goals. We are committed to supporting the learning and development of BBEs’ most valuable resource: our people.ResponsibilitiesProcess semi-monthly US payroll in ADP Workforce Now.Process international payroll through our 3rd party contractor provider systemEnsures payroll transactions are processed accurately and timelyRespond to and process HR Ticket requests via JIRAComplete verification of employment requestsWork with global benefits provider to ensure newly eligible employees are added to the planRespond to benefit related inquiries and works with benefit vendor as applicable to resolve issuesProvision access to HR, Recruiting and Global Contractor ToolsProcess HR transactions in the HR System such as departmental changes, job title changes, Manager changes, salary changes, worker category changes, promotions terminations and other data changes and corrections.Initiates onboarding and creates employee recordsPrepares and maintains human resources and employee benefits data and reportsResponds to benefit inquiriesAssist with creating/updating SOPs (Standard Operating Procedures)Partners with other teams to provide necessary information for successful onboarding and offboardingDevelop and maintain strong working relationships with internal and external stakeholders to create a partnership that yields success, predictable results and credibilityOther duties as assignedQualificationsExperience with processing US PayrollStrong working knowledge of Payroll Systems (ADP Workforce Now Preferred)Timekeeping/Timecard ReconciliationBachelor's degree in Business, Human Resources or related field or the equivalent work experience in Payroll and Human ResourcesVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.Excellent verbal and written communication skills.Must be able to speak, read, write, and understand English fluentlyAbility to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.Proven ability to handle multiple projects and meet deadlinesStrong interpersonal skills.Ability to understand and follow written and verbal instructionsAbility to deal effectively with a diversity of individuals at all organizational levels.Commitment to excellence and high standards.Ability to work independently and as a member of various teams.Acute attention to detail.Demonstrated ability to plan and organize projects.Ability to effectively communicate with people at all levels and from various backgrounds.What You NeedThis is a remote position and requires candidates to have an available work-from-home setupDesktop/Laptop system requirements:- 4th generation or higher, at least Intel i3 or equivalent processor;- at least 4GB RAM;- Windows 10 and above or MAC OSX operating systemA strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)PC HeadsetA high-definition (HD) external or integrated webcam with at least 720p resolution.Buy Box Experts considers candidates who meet the specific job qualifications, whether they are located near our Lindon, UT office or have the ability to work remotely.Please visit comparably.com/companies/buy-box-experts to learn more about us. ABOUT BUY BOX EXPERTS Buy Box Experts is a premier Amazon marketing agency, supporting brand executives as they seek to CONTROL and GROW their Amazon channel businesses (in the US and internationally).As a team that includes 20+ former Amazon employees, we help our brand clients develop channel management strategies that reduce price erosion issues, and align marketing efforts with the brand's overall brand vision. We provide full platform account management (1P retail, 3P marketplace and hybrid) incorporating inventory management, listing optimization, advertising campaign management (including AMS, DSP), and customer service. We also operate traffic-building campaigns external to Amazon, designed to drive high-converting traffic to Amazon. We conduct Amazon channel due diligence for private equity and investors looking to acquire brands that depend heavily on Amazon as a sales channel. The Buy Box Experts leadership team is very focused on building a company culture focused on being inclusive, encouraging open discussion of issues, and developing the team through a growth-based mindset. It is our policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
Buy Box Experts
(IT / Development)
Our mission at BBE is to be premier Amazon strategists by successfully evolving and adapting to the ever-changing environment that is Amazon and e-commerce. Our strategic growth mindset and holistic approach encourage forward-thinking and provide the greatest potential for success for our Brand Partners.The ideal candidate is a proactive learner and strong communicator with extensive knowledge about selling on Amazon. Our team members are expected to adopt all of BBE’s internal processes, master the art of Amazon selling, and have a proactive attitude.If you are a talented HR/Payroll Operations Specialist with US based payroll processing experience, Buy Box Experts wants to speak with you!We are a fast growing Amazon marketing agency looking for an HR/Payroll Operations Specialist to join our People Operations team. The ideal candidate pays attention to the details and has the ability to independently problem solve. Working for a fast-paced and growing agency makes this position an exciting opportunity!Buy Box Experts is redefining e-commerce, boosting our clients’ revenue by leaps and bounds, by helping companies reach their potential on Amazon. Join Buy Box Experts where you can reach your professional potential.Professional Development at BBE provides opportunities for our employees to continuously grow their skills and, ultimately, to achieve their personal and professional goals. We are committed to supporting the learning and development of BBEs’ most valuable resource: our people.ResponsibilitiesProcess semi-monthly US payroll in ADP Workforce Now.Process international payroll through our 3rd party contractor provider systemEnsures payroll transactions are processed accurately and timelyRespond to and process HR Ticket requests via JIRAComplete verification of employment requestsWork with global benefits provider to ensure newly eligible employees are added to the planRespond to benefit related inquiries and works with benefit vendor as applicable to resolve issuesProvision access to HR, Recruiting and Global Contractor ToolsProcess HR transactions in the HR System such as departmental changes, job title changes, Manager changes, salary changes, worker category changes, promotions terminations and other data changes and corrections.Initiates onboarding and creates employee recordsPrepares and maintains human resources and employee benefits data and reportsResponds to benefit inquiriesAssist with creating/updating SOPs (Standard Operating Procedures)Partners with other teams to provide necessary information for successful onboarding and offboardingDevelop and maintain strong working relationships with internal and external stakeholders to create a partnership that yields success, predictable results and credibilityOther duties as assignedQualificationsExperience with processing US PayrollStrong working knowledge of Payroll Systems (ADP Workforce Now Preferred)Timekeeping/Timecard ReconciliationBachelor's degree in Business, Human Resources or related field or the equivalent work experience in Payroll and Human ResourcesVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.Excellent verbal and written communication skills.Must be able to speak, read, write, and understand English fluentlyAbility to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.Proven ability to handle multiple projects and meet deadlinesStrong interpersonal skills.Ability to understand and follow written and verbal instructionsAbility to deal effectively with a diversity of individuals at all organizational levels.Commitment to excellence and high standards.Ability to work independently and as a member of various teams.Acute attention to detail.Demonstrated ability to plan and organize projects.Ability to effectively communicate with people at all levels and from various backgrounds.What You NeedThis is a remote position and requires candidates to have an available work-from-home setupDesktop/Laptop system requirements:- 4th generation or higher, at least Intel i3 or equivalent processor;- at least 4GB RAM;- Windows 10 and above or MAC OSX operating systemA strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)PC HeadsetA high-definition (HD) external or integrated webcam with at least 720p resolution.Buy Box Experts considers candidates who meet the specific job qualifications, whether they are located near our Lindon, UT office or have the ability to work remotely.Please visit comparably.com/companies/buy-box-experts to learn more about us. ABOUT BUY BOX EXPERTS Buy Box Experts is a premier Amazon marketing agency, supporting brand executives as they seek to CONTROL and GROW their Amazon channel businesses (in the US and internationally).As a team that includes 20+ former Amazon employees, we help our brand clients develop channel management strategies that reduce price erosion issues, and align marketing efforts with the brand's overall brand vision. We provide full platform account management (1P retail, 3P marketplace and hybrid) incorporating inventory management, listing optimization, advertising campaign management (including AMS, DSP), and customer service. We also operate traffic-building campaigns external to Amazon, designed to drive high-converting traffic to Amazon. We conduct Amazon channel due diligence for private equity and investors looking to acquire brands that depend heavily on Amazon as a sales channel. The Buy Box Experts leadership team is very focused on building a company culture focused on being inclusive, encouraging open discussion of issues, and developing the team through a growth-based mindset. It is our policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
remote
remote
IP Project Operations Specialist
Yodo1 Games IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Remote from Anywhere, Flexible Hours (Asia Timezone Preferred)What is BIG and why should I care?BIG—Brands In Games—is Yodo1’s Intellectual Property Licensing team. In the past year, we have brought some of the world’s biggest brands, including Hasbro’s Transformers and Sanrio’s Hello Kitty, to life in China’s mobile games and helped domestic developers engage global audiences.Our goal is to help Chinese developers succeed in the global mobile gaming market through brand collaborations. If you love mobile games as much as we do and want to be the driving force behind new IP partnerships, we want you on our team! Right now, we are hiring an IP Project Operations Specialist to bring efficient project management and IP supervision to our stakeholders: owners of the world’s biggest brands and developers of China’s most successful global games. OpportunitiesJoining Yodo1’s global team will give you opportunities to learn and grow by:Helping top game developers maximize revenue and brand awareness;Fostering strong, long-term relations with world-class IP holders;Becoming an expert in the IP licensing and fast-growing gaming industries.ResponsibilitiesCommunicating with the world’s top IP holders on game crossovers opportunities in China; studying and deeply understanding values of each brand to maintain strong relationships with IP holders;Driving maximum revenue and brand awareness through support of project operations; executing IP supervision and following-up with licensors and sublicensees to ensure successful launches;Cooperating with game developers’ BD teams to integrate the licensed IP resources and provide support to stakeholders; Regularly evaluating and analyzing our brand cooperations;Establishing effective internal and external communication mechanisms;Continuously deepening your understanding of the IP licensing and mobile gaming industries by dedicating time to learn;Empowering the BIG team to maintain strong partner relationships and keep abreast of customer and industry trends.Requirements1-2 years proven experience in game publishing or authorization;Native-level Chinese fluency with strong spoken and written English and ability to communicate and cooperate across cultures;Passion for and knowledge of mobile games; Self-motivation; problem-solving and learning mindset.PreferredExperience in IP operations or game licensing;Familiarity with ACGN culture in Europe, America, Japan, or Korea;Familiarity with Office software; copywriting or basic PS design ability;Scalable thinking: Yodo1 is growing fast; those who think scalably advance quickly.What We OfferWe want our contributors to grow with Yodo1 and take ownership in our shared success. At Yodo1, you will enjoy:Fair pay based on qualifications, experience, and fit for the role.Flexible hours and unlimited paid time off.The ability to Work From Anywhere (WFA).The option to be paid in your currency of choice.An allowance to purchase devices or equipment to improve your WFA setup.Variable compensation through our annual bonus programs.Pre-IPO access to our Employee Stock Option Plan.   
Yodo1 Games
(IT / Development)
Remote from Anywhere, Flexible Hours (Asia Timezone Preferred)What is BIG and why should I care?BIG—Brands In Games—is Yodo1’s Intellectual Property Licensing team. In the past year, we have brought some of the world’s biggest brands, including Hasbro’s Transformers and Sanrio’s Hello Kitty, to life in China’s mobile games and helped domestic developers engage global audiences.Our goal is to help Chinese developers succeed in the global mobile gaming market through brand collaborations. If you love mobile games as much as we do and want to be the driving force behind new IP partnerships, we want you on our team! Right now, we are hiring an IP Project Operations Specialist to bring efficient project management and IP supervision to our stakeholders: owners of the world’s biggest brands and developers of China’s most successful global games. OpportunitiesJoining Yodo1’s global team will give you opportunities to learn and grow by:Helping top game developers maximize revenue and brand awareness;Fostering strong, long-term relations with world-class IP holders;Becoming an expert in the IP licensing and fast-growing gaming industries.ResponsibilitiesCommunicating with the world’s top IP holders on game crossovers opportunities in China; studying and deeply understanding values of each brand to maintain strong relationships with IP holders;Driving maximum revenue and brand awareness through support of project operations; executing IP supervision and following-up with licensors and sublicensees to ensure successful launches;Cooperating with game developers’ BD teams to integrate the licensed IP resources and provide support to stakeholders; Regularly evaluating and analyzing our brand cooperations;Establishing effective internal and external communication mechanisms;Continuously deepening your understanding of the IP licensing and mobile gaming industries by dedicating time to learn;Empowering the BIG team to maintain strong partner relationships and keep abreast of customer and industry trends.Requirements1-2 years proven experience in game publishing or authorization;Native-level Chinese fluency with strong spoken and written English and ability to communicate and cooperate across cultures;Passion for and knowledge of mobile games; Self-motivation; problem-solving and learning mindset.PreferredExperience in IP operations or game licensing;Familiarity with ACGN culture in Europe, America, Japan, or Korea;Familiarity with Office software; copywriting or basic PS design ability;Scalable thinking: Yodo1 is growing fast; those who think scalably advance quickly.What We OfferWe want our contributors to grow with Yodo1 and take ownership in our shared success. At Yodo1, you will enjoy:Fair pay based on qualifications, experience, and fit for the role.Flexible hours and unlimited paid time off.The ability to Work From Anywhere (WFA).The option to be paid in your currency of choice.An allowance to purchase devices or equipment to improve your WFA setup.Variable compensation through our annual bonus programs.Pre-IPO access to our Employee Stock Option Plan.   
Senior Operations and Response Director
World Vision IT / Development
Yangon Negotiable
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!Employee Contract TypeInternational Assignment - Fixed Term (Fixed Term)Job DescriptionEnsures a timely, efficient, appropriate and effective response to meet the needs of World Vision’s target vulnerable communities.The Senior Operations & Response Director (SORD) provides overall leadership to World Vision’s operations and humanitarian response teams in Myanmar (WVM). He/she has primary responsibility for directing the country activities from strategy to implementation, inclusive of performance and oversight of all aspects. As a member of the Senior Leadership Team (SLT), the SORD is responsible for fostering an enabling environment to support World Vision’s strategic priorities and imperatives and to develop and operationalize systems that promote integration and ensure timely, effective implementation of the program’s portfolio of projects in pursuit of child well-being outcomes.Major ResponsibilitiesLeadership and Ensure Operational EffectivenessSupport the National director and extensively engage in Strategy Development process together with the members of the senior leadership team.Provide strategic and operational oversight of the programs portfolio, ensuring mechanisms and tools are in place for effective/accountable implementation of projects (end on time, on target, and within budget).Ensure programs have the necessary resources and competencies to make strategic programme choices through clear, appropriate communication with external stakeholders.Develop a culture of excellence with regards to the planning and implementation of projects, including periodic and targeted reviews and assessments of needs and vulnerability.Develop and communicate National Office systems, policies, and strategic objectives.Ensure effective support mechanisms enable high-quality delivery of programming in the priority areas of disaster management, child protection, livelihoods, WASH and education.Ensure effective mechanisms are in place to enable programmes to identify, include, and benefit the most vulnerable children, and report their impact on these children.Foster a culture of trust and mutual respect with the aim of empowering staff to take on more responsibility.Foster Operational and Programmatic Planning and ImplementationLead the development of, and monitor program strategies and annual operation plans for humanitarian responses and development programs in line with the WV Myanmar Country Strategy and Global Our Promise Strategy. based on the WV Myanmar strategy and operational plan.Spearhead portfolio growth, developing strategic relationships, operationalizing growth opportunities, and developing proposals in coordination with programs and support services.Successfully contribute towards implementation of the programs and WVM Strategy, particularly focusing on the establishment and implementation of integrated plans, meeting the needs of portfolio contexts and donors.Develop and implement effective systems for strategic and adaptive management, ensuring operational plans are in place and programs are able to make necessary adjustments to plans and budgets during implementation, in the interest of continuous improvement.Ensure program plans include clear strategies to strengthen the sustainability of outcomes and incorporate best practices and innovations. Document and share lessons learned.Champion key partnership, humanitarian standards and sector standards in the National Office and at the field level.Foster Internal and External humanitarian EngagementRepresent World Vision at appropriate national government level, UN/NGO/donor meetings, Humanitarian Country Team, INGO forum, joint agency assessments, and task forces, as required.In conjunction with partners, effectively advocate for adequate financing of the response, protection of civilians, changes in standards, policies based on evidence of needs and vulnerability.Represent the program in internal coordination mechanisms such as partnership executive team, partnership coordination team and advocacy response group.Promote information-sharing mechanism and internal stakeholder engagement to encourage cross-functional coordination amongst all functions and field operations and actively address issues that affect revenue acquisition and project success.Develop strategic networks and strengthen awareness of WVA programs both within and outside of the WV Partnership.Foster a spirit of engagement with other agencies to promote better coordination, joint action, and partnership.Foster Risk and Compliance CultureEnsure business continuity through an integrated risk management approach, including security, financial, operational and reputation risks by developing contingency plans and scenarios.Ensure all organizational policies, procedures, and compliance regulations are in place, understood, and followed.Ensure awareness of donor and Support Office requirements, including the timely preparation and submission of quality narrative and financial reports.Ensure that audit reports are responded to and recommendations implemented within approved / agreed timeframes.Lead the identification and resolution of challenges which impact audit compliance and/or contribute to risk.Cultivate an atmosphere of good stewardship, accountable ministry, and diligent compliance with internal and donor- imposed processes.People Management and Capacity BuildingPromote high team morale, especially within highly stressful fragile contexts and environments.Ensure quality staff are attracted, retained, and developed to effectively work within a fragile context.Ensure there are clear and deliberate retention plans specific to individual staff members and succession plans in place.Effectively line manage and coach Reporting Managers, ensuring a shared vision, teamwork, effective communication, and active engagement in decision making and management approaches, as well as ensuring staff care measures are in place and followed.Champion performance management mechanisms, ensuring full participation and quality results to promote staff engagement and a culture of excellence.Promote WV Christian identity and values in working environment and lead by example.Lead or participate in staff nurture activities with staff.Demonstrate commitment to WV’s Mission, Values and Principles.Cultivate an atmosphere of staff empowerment and motivation leading to active participation in programme initiatives, lead by example, and actively engage with all staff.Ensure Safe and Secure Working Environment Ensure security and risk mitigation measures are in place and best utilized.Ensure adherence to Core Security Requirements.Ensure that staff have the necessary tools to complete the tasks as assigned to them, including, but not limited to, communications tools such as telephones, radios, and internet access.Lead the timely implementation of security recommendations.Promote a culture of security awareness and risk reduction amongst staff.Monitor and ensure full compliance with the partnership Safeguarding Standards & Policies and continually update NO Leadership on emerging issues.Carry out additional responsibilities as assigned by the National Director.Foster a framework for the development and practice of interfaith initiatives amongst staff.Be part of and contribute to the effectiveness of the senior leadership team.Knowledge/Qualifications For The RoleLeadership and senior management experience in a complex global organization. Minimum of 10 years operational and management experience in the humanitarian sector, including at field level in major emergency response.Extensive knowledge of the international humanitarian sector (including standards, systems and actors) and strong track record of relationships and external engagement in the sector.Experience in managing humanitarian operations that facilitate innovation and calculated risk.Experience in complex/protracted emergencies, recovery operations, and fragile contexts as applicable.Proven ability to manage a large and diverse programme portfolio with multiple donors.Familiarity with EU, USAID/OFDA, DFID, WFP, UNICEF and other grant compliance and procedures.Experience in Disaster management at leadership and implementation level.Capacity to provide solid leadership within fragile and complex contexts.Ability to be agile and possesses strong decision-making skills.Possesses strong problem-solving skills and is a proactive problem solver who is able to unravel and solve multiple complex challenges in an agile and efficient manner.Must possess knowledge of humanitarian industry, including Sphere standards, HAP, NGO Code of Conduct, and Humanitarian Charter.Must possess experience in staff security, safety management, and staff care within a complex, insecure, and fragile environment.Must have experience in programme design, monitoring, and evaluation in complex contexts.Proven financial, logistical, and procurement management skills.Strong ability to work with various partners, local authorities, local organizations, and NGOs to develop and maintain positive external relationships.High emotional intelligence and rooted in Christian values.Advanced degree in Developmental Studies, Public Policy, International Relations, Business Management, or any relevant Social Sciences and/or 8+ years of experience in emergency response, development programming, and/or fragile contexts.English (fluent written and verbal abilities).A Master's degree in development or a related fieldVery strong organizational, management and negotiation skills.Demonstrates well-developed interpersonal skills.Must possess sound people management skills and effective cross-cultural / pluralistic context capabilities.Excellent communication skills, both verbal and written, with computer proficiency.Must adhere to pre-determined security standards.Ensures gender perspective in the scope of work.Applicant Types AcceptedLocal and International Applicants (IA's) Accepted
World Vision
(IT / Development)
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!Employee Contract TypeInternational Assignment - Fixed Term (Fixed Term)Job DescriptionEnsures a timely, efficient, appropriate and effective response to meet the needs of World Vision’s target vulnerable communities.The Senior Operations & Response Director (SORD) provides overall leadership to World Vision’s operations and humanitarian response teams in Myanmar (WVM). He/she has primary responsibility for directing the country activities from strategy to implementation, inclusive of performance and oversight of all aspects. As a member of the Senior Leadership Team (SLT), the SORD is responsible for fostering an enabling environment to support World Vision’s strategic priorities and imperatives and to develop and operationalize systems that promote integration and ensure timely, effective implementation of the program’s portfolio of projects in pursuit of child well-being outcomes.Major ResponsibilitiesLeadership and Ensure Operational EffectivenessSupport the National director and extensively engage in Strategy Development process together with the members of the senior leadership team.Provide strategic and operational oversight of the programs portfolio, ensuring mechanisms and tools are in place for effective/accountable implementation of projects (end on time, on target, and within budget).Ensure programs have the necessary resources and competencies to make strategic programme choices through clear, appropriate communication with external stakeholders.Develop a culture of excellence with regards to the planning and implementation of projects, including periodic and targeted reviews and assessments of needs and vulnerability.Develop and communicate National Office systems, policies, and strategic objectives.Ensure effective support mechanisms enable high-quality delivery of programming in the priority areas of disaster management, child protection, livelihoods, WASH and education.Ensure effective mechanisms are in place to enable programmes to identify, include, and benefit the most vulnerable children, and report their impact on these children.Foster a culture of trust and mutual respect with the aim of empowering staff to take on more responsibility.Foster Operational and Programmatic Planning and ImplementationLead the development of, and monitor program strategies and annual operation plans for humanitarian responses and development programs in line with the WV Myanmar Country Strategy and Global Our Promise Strategy. based on the WV Myanmar strategy and operational plan.Spearhead portfolio growth, developing strategic relationships, operationalizing growth opportunities, and developing proposals in coordination with programs and support services.Successfully contribute towards implementation of the programs and WVM Strategy, particularly focusing on the establishment and implementation of integrated plans, meeting the needs of portfolio contexts and donors.Develop and implement effective systems for strategic and adaptive management, ensuring operational plans are in place and programs are able to make necessary adjustments to plans and budgets during implementation, in the interest of continuous improvement.Ensure program plans include clear strategies to strengthen the sustainability of outcomes and incorporate best practices and innovations. Document and share lessons learned.Champion key partnership, humanitarian standards and sector standards in the National Office and at the field level.Foster Internal and External humanitarian EngagementRepresent World Vision at appropriate national government level, UN/NGO/donor meetings, Humanitarian Country Team, INGO forum, joint agency assessments, and task forces, as required.In conjunction with partners, effectively advocate for adequate financing of the response, protection of civilians, changes in standards, policies based on evidence of needs and vulnerability.Represent the program in internal coordination mechanisms such as partnership executive team, partnership coordination team and advocacy response group.Promote information-sharing mechanism and internal stakeholder engagement to encourage cross-functional coordination amongst all functions and field operations and actively address issues that affect revenue acquisition and project success.Develop strategic networks and strengthen awareness of WVA programs both within and outside of the WV Partnership.Foster a spirit of engagement with other agencies to promote better coordination, joint action, and partnership.Foster Risk and Compliance CultureEnsure business continuity through an integrated risk management approach, including security, financial, operational and reputation risks by developing contingency plans and scenarios.Ensure all organizational policies, procedures, and compliance regulations are in place, understood, and followed.Ensure awareness of donor and Support Office requirements, including the timely preparation and submission of quality narrative and financial reports.Ensure that audit reports are responded to and recommendations implemented within approved / agreed timeframes.Lead the identification and resolution of challenges which impact audit compliance and/or contribute to risk.Cultivate an atmosphere of good stewardship, accountable ministry, and diligent compliance with internal and donor- imposed processes.People Management and Capacity BuildingPromote high team morale, especially within highly stressful fragile contexts and environments.Ensure quality staff are attracted, retained, and developed to effectively work within a fragile context.Ensure there are clear and deliberate retention plans specific to individual staff members and succession plans in place.Effectively line manage and coach Reporting Managers, ensuring a shared vision, teamwork, effective communication, and active engagement in decision making and management approaches, as well as ensuring staff care measures are in place and followed.Champion performance management mechanisms, ensuring full participation and quality results to promote staff engagement and a culture of excellence.Promote WV Christian identity and values in working environment and lead by example.Lead or participate in staff nurture activities with staff.Demonstrate commitment to WV’s Mission, Values and Principles.Cultivate an atmosphere of staff empowerment and motivation leading to active participation in programme initiatives, lead by example, and actively engage with all staff.Ensure Safe and Secure Working Environment Ensure security and risk mitigation measures are in place and best utilized.Ensure adherence to Core Security Requirements.Ensure that staff have the necessary tools to complete the tasks as assigned to them, including, but not limited to, communications tools such as telephones, radios, and internet access.Lead the timely implementation of security recommendations.Promote a culture of security awareness and risk reduction amongst staff.Monitor and ensure full compliance with the partnership Safeguarding Standards & Policies and continually update NO Leadership on emerging issues.Carry out additional responsibilities as assigned by the National Director.Foster a framework for the development and practice of interfaith initiatives amongst staff.Be part of and contribute to the effectiveness of the senior leadership team.Knowledge/Qualifications For The RoleLeadership and senior management experience in a complex global organization. Minimum of 10 years operational and management experience in the humanitarian sector, including at field level in major emergency response.Extensive knowledge of the international humanitarian sector (including standards, systems and actors) and strong track record of relationships and external engagement in the sector.Experience in managing humanitarian operations that facilitate innovation and calculated risk.Experience in complex/protracted emergencies, recovery operations, and fragile contexts as applicable.Proven ability to manage a large and diverse programme portfolio with multiple donors.Familiarity with EU, USAID/OFDA, DFID, WFP, UNICEF and other grant compliance and procedures.Experience in Disaster management at leadership and implementation level.Capacity to provide solid leadership within fragile and complex contexts.Ability to be agile and possesses strong decision-making skills.Possesses strong problem-solving skills and is a proactive problem solver who is able to unravel and solve multiple complex challenges in an agile and efficient manner.Must possess knowledge of humanitarian industry, including Sphere standards, HAP, NGO Code of Conduct, and Humanitarian Charter.Must possess experience in staff security, safety management, and staff care within a complex, insecure, and fragile environment.Must have experience in programme design, monitoring, and evaluation in complex contexts.Proven financial, logistical, and procurement management skills.Strong ability to work with various partners, local authorities, local organizations, and NGOs to develop and maintain positive external relationships.High emotional intelligence and rooted in Christian values.Advanced degree in Developmental Studies, Public Policy, International Relations, Business Management, or any relevant Social Sciences and/or 8+ years of experience in emergency response, development programming, and/or fragile contexts.English (fluent written and verbal abilities).A Master's degree in development or a related fieldVery strong organizational, management and negotiation skills.Demonstrates well-developed interpersonal skills.Must possess sound people management skills and effective cross-cultural / pluralistic context capabilities.Excellent communication skills, both verbal and written, with computer proficiency.Must adhere to pre-determined security standards.Ensures gender perspective in the scope of work.Applicant Types AcceptedLocal and International Applicants (IA's) Accepted
remote
remote
Operations Manager (Remote)
Agency Rocket Fuel IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Are you tired of your corporate 9-5 desk job? Did you miss an important family trip just to earn an okay-ish income? We’ve all been there. Looking for a job where you can stay at home, create happy memories with your kids, and still earn a great income? Read on as cause we’ve got a surprise for you...ARF is looking for an Operations Manager Apprentice who can help our clients, struggling agency owners, to get out of their day-to-day work. They're drowning in the work, spending less time doing what they used to love - helping clients get results through Digital Marketing!O.M. Apprentices will undergo our in-house RISE training. After the RISE training, you will be confident that you are the EXPERT in our field.Still not clear? Watch this video we prepared for you: (https://bit.ly/3Km8nAB)Who are we?In a nutshell, we help struggling agencies decongest their workload so that they can have a life! Life - enjoy their free time with their family instead of troubleshooting their systems because someone forgot to document the process. Similar to what you’re looking for, right?Why work with us?WORK-LIFE BALANCE. No kidding.The salary grade is between $1,500 - $ 2,000 as an Operations Manager.RISE training is totally free!Permanent work from home.Get paid while doing your apprenticeshipAre you?Excellent in operational and management skills.Excited to help people, build, manage and document their systems, and find ways to improve existing processes to make them easier and better for their agency.Understanding of software like Google Docs and Google Sheets. (I bet you do!)A PLUS - basic understanding of Zapier, Facebook Ads, Google Ads, or Go High Level. If no, read on...You can come from any background as long as you sympathize with our mission and are willing to learn new stuff. ?The best thing is...training’s on US!We’ll teach you all the nitty and gritty + more! We’ll encourage and support you all throughout your mission with us! Yes, mission. Don’t forget, we’re here to make the businesses of our clients easier and more efficient. We’ll train you to become the EXPERT for your clients.Here’s the OM Apprentice FAQ (https://bit.ly/35X5nMc) for more context.We’re looking forward for you to RISE up to the challenge! Submit your applications now!
Agency Rocket Fuel
(IT / Development)
Are you tired of your corporate 9-5 desk job? Did you miss an important family trip just to earn an okay-ish income? We’ve all been there. Looking for a job where you can stay at home, create happy memories with your kids, and still earn a great income? Read on as cause we’ve got a surprise for you...ARF is looking for an Operations Manager Apprentice who can help our clients, struggling agency owners, to get out of their day-to-day work. They're drowning in the work, spending less time doing what they used to love - helping clients get results through Digital Marketing!O.M. Apprentices will undergo our in-house RISE training. After the RISE training, you will be confident that you are the EXPERT in our field.Still not clear? Watch this video we prepared for you: (https://bit.ly/3Km8nAB)Who are we?In a nutshell, we help struggling agencies decongest their workload so that they can have a life! Life - enjoy their free time with their family instead of troubleshooting their systems because someone forgot to document the process. Similar to what you’re looking for, right?Why work with us?WORK-LIFE BALANCE. No kidding.The salary grade is between $1,500 - $ 2,000 as an Operations Manager.RISE training is totally free!Permanent work from home.Get paid while doing your apprenticeshipAre you?Excellent in operational and management skills.Excited to help people, build, manage and document their systems, and find ways to improve existing processes to make them easier and better for their agency.Understanding of software like Google Docs and Google Sheets. (I bet you do!)A PLUS - basic understanding of Zapier, Facebook Ads, Google Ads, or Go High Level. If no, read on...You can come from any background as long as you sympathize with our mission and are willing to learn new stuff. ?The best thing is...training’s on US!We’ll teach you all the nitty and gritty + more! We’ll encourage and support you all throughout your mission with us! Yes, mission. Don’t forget, we’re here to make the businesses of our clients easier and more efficient. We’ll train you to become the EXPERT for your clients.Here’s the OM Apprentice FAQ (https://bit.ly/35X5nMc) for more context.We’re looking forward for you to RISE up to the challenge! Submit your applications now!
remote
remote
Project Manager (Finance) - APAC
binance IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?Project Manager is in charge of schedules, budgets, resources and project deliverables. Delivers business results by ensuring that project management best practices are being met. Monitors teams to make sure the project goals and objectives are being kept. Knowledge of larger landscape without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise. Maintains standards and monitors project scope and quality requirements.ResponsibilitiesWorks with key stakeholders to understand the business needs, and creates a project management plan that aligns with the company’s strategic objectivesOversees strategic plan, monitoring and adapting as neededCreates project plans, project charters and project schedulesMaintains project objectivesDesigning and signing off on contractsOverseeing all incoming and outgoing project documentationParticipating in tender process i.e. design, submission and reviewDesigning risk mitigation planConducting project review and creating detailed reports for executive staffOptimising and improving processes and the overall approach where necessarySecuring growth opportunities and initiating new projectsManaging large and diverse teamsMonitors production and quality to stakeholder/sponsor standardsIdentifies and resolves issues and risksReports on project progress, offers viable solutions and opportunities as they ariseImplements change practicesManages resources to make sure schedule is on trackProject portfolio managementLead meetings and set expectations for project teamMaintain budgetReporting on projects and portfoliosRequirementsBachelor’s degree required; MBA preferred. Business administration, management, leadership and related fields8+ years experience in project management, especially larger projects with established firmsPMP certification required; PMO experience preferredKnowledge of agile and lean approaches such as Scrum, Kanban, SAFe, among othersExperience in Agile project management teamsProven leadership skillsExpertise in conflict resolutionAnalytical and strong organizational skills, with excellent verbal and written abilityProficiency with project management software and related tools including but not limited to ProjectManager, JIRA, MS Excel, etcThis is a remote role and can be based anywhere in the APAC region.Working at BinanceDo something meaningful; Be a part of the future of finance technology and the no.1 company in the industryFast moving, challenging and unique business problemsInternational work environment and flat organisationGreat career development opportunities in a growing companyPossibility for relocation and international transfers mid-careerCompetitive salaryFlexible working hours, Casual work attire
binance
(IT / Development)
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?Project Manager is in charge of schedules, budgets, resources and project deliverables. Delivers business results by ensuring that project management best practices are being met. Monitors teams to make sure the project goals and objectives are being kept. Knowledge of larger landscape without neglecting granular details while tracking project health, staying alert for risk and resolving issues as they arise. Maintains standards and monitors project scope and quality requirements.ResponsibilitiesWorks with key stakeholders to understand the business needs, and creates a project management plan that aligns with the company’s strategic objectivesOversees strategic plan, monitoring and adapting as neededCreates project plans, project charters and project schedulesMaintains project objectivesDesigning and signing off on contractsOverseeing all incoming and outgoing project documentationParticipating in tender process i.e. design, submission and reviewDesigning risk mitigation planConducting project review and creating detailed reports for executive staffOptimising and improving processes and the overall approach where necessarySecuring growth opportunities and initiating new projectsManaging large and diverse teamsMonitors production and quality to stakeholder/sponsor standardsIdentifies and resolves issues and risksReports on project progress, offers viable solutions and opportunities as they ariseImplements change practicesManages resources to make sure schedule is on trackProject portfolio managementLead meetings and set expectations for project teamMaintain budgetReporting on projects and portfoliosRequirementsBachelor’s degree required; MBA preferred. Business administration, management, leadership and related fields8+ years experience in project management, especially larger projects with established firmsPMP certification required; PMO experience preferredKnowledge of agile and lean approaches such as Scrum, Kanban, SAFe, among othersExperience in Agile project management teamsProven leadership skillsExpertise in conflict resolutionAnalytical and strong organizational skills, with excellent verbal and written abilityProficiency with project management software and related tools including but not limited to ProjectManager, JIRA, MS Excel, etcThis is a remote role and can be based anywhere in the APAC region.Working at BinanceDo something meaningful; Be a part of the future of finance technology and the no.1 company in the industryFast moving, challenging and unique business problemsInternational work environment and flat organisationGreat career development opportunities in a growing companyPossibility for relocation and international transfers mid-careerCompetitive salaryFlexible working hours, Casual work attire
remote
remote
Project Management Specialist
Thumbtack IT / Development
Remote (Asia Time Zone Permitted) Negotiable
We’re the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire.Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was once confusing and intimidating into something straightforward — and a lot less stressful.At Thumbtack, we're not just creating a new era of homeownership. We’re supporting local economies and building stronger communities. Each day, we connect local professionals across America with busy homeowners so they can grow their businesses.Thumbtack is for everyone. Our customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply.Our North Star is bright and our ambitions are big. We’ve been at this for over a decade, but the way we see it: we’re just getting started.Thumbtack by the NumbersAvailable in all 3,143 U.S. counties.Nearly 4.5 million customers in the last 12 monthsHundreds of thousands of local professionals on our platform65 million projects started on ThumbtackOver 7.5 million 5-star reviews left for stellar pros About The National TeamOur National Strategic Accounts team is focused on establishing partnerships with large, nationally recognized franchise brands, businesses and corporations, whose presence on the platform brings brand recognition that positively impacts the overall health of the marketplace and drives revenue growth for the company.About The RoleAs a Project Specialist, you play a pivotal role in accepting, creating, and implementing processes and product changes. Our best Project Specialists are enthusiastic individuals who have a strong sense of ownership and thrive in a fast-paced, ambiguous environment.They can make independent and insightful decisions, and work on multiple projects simultaneously to improve efficiencies and processes for a growing department.ResponsibilitiesBe a subject matter expert by maintaining excellent knowledge of Thumbtack’s product and processes.Coordinate and prioritize multiple projects simultaneously to accomplish goals and meet or exceed established deadlines.Have an active investment in improving current resources, partnerships and information while effectively communicating with cross-functional partners to collaborate on projects.Deliver timely results on projects with a level of autonomy, accountability and ownership.Play a pivotal role by creating, coordinating, and implementing effective and actionable solutions to problems for National with minimal support.Must-Have Qualifications If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.A mature, self-motivated and detail-oriented individual.A curiosity for and a drive to act, creating improvements and positive changes.A successful track record working in a fast-paced environment.Has experience with gaining buy-in from cross-functional teams to improve processes.Working experience in project management.Nice-to-Have Qualifications2+ experience in a project management roleFluent in Spanish Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.More About UsThumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset.Founded in 2008, Thumbtack is backed by over $500 million in funding from folks that include Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners, Baillie Gifford.See what it’s like to work hereMeet the pros who inspire usFollow us on LinkedInDiscover our virtual first plan Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .Currently, Thumbtackers can live anywhere in Ontario, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, IL, IN, KY, MD, MA, MI, MN, MO, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years.
Thumbtack
(IT / Development)
We’re the technology leader building the modern home management platform. Today, millions of people use Thumbtack to effortlessly manage their homes. We help them confidently know what to do, when to do it and who to hire.Our goal is simple: to be the only platform homeowners need to fix, maintain and improve their homes. As a long-term partner for homeowners, our promise is to turn what was once confusing and intimidating into something straightforward — and a lot less stressful.At Thumbtack, we're not just creating a new era of homeownership. We’re supporting local economies and building stronger communities. Each day, we connect local professionals across America with busy homeowners so they can grow their businesses.Thumbtack is for everyone. Our customers and pros come from all walks of life and every county in the country. We want our team to reflect that. If you come from an underrepresented background in tech, we strongly encourage you to apply.Our North Star is bright and our ambitions are big. We’ve been at this for over a decade, but the way we see it: we’re just getting started.Thumbtack by the NumbersAvailable in all 3,143 U.S. counties.Nearly 4.5 million customers in the last 12 monthsHundreds of thousands of local professionals on our platform65 million projects started on ThumbtackOver 7.5 million 5-star reviews left for stellar pros About The National TeamOur National Strategic Accounts team is focused on establishing partnerships with large, nationally recognized franchise brands, businesses and corporations, whose presence on the platform brings brand recognition that positively impacts the overall health of the marketplace and drives revenue growth for the company.About The RoleAs a Project Specialist, you play a pivotal role in accepting, creating, and implementing processes and product changes. Our best Project Specialists are enthusiastic individuals who have a strong sense of ownership and thrive in a fast-paced, ambiguous environment.They can make independent and insightful decisions, and work on multiple projects simultaneously to improve efficiencies and processes for a growing department.ResponsibilitiesBe a subject matter expert by maintaining excellent knowledge of Thumbtack’s product and processes.Coordinate and prioritize multiple projects simultaneously to accomplish goals and meet or exceed established deadlines.Have an active investment in improving current resources, partnerships and information while effectively communicating with cross-functional partners to collaborate on projects.Deliver timely results on projects with a level of autonomy, accountability and ownership.Play a pivotal role by creating, coordinating, and implementing effective and actionable solutions to problems for National with minimal support.Must-Have Qualifications If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.A mature, self-motivated and detail-oriented individual.A curiosity for and a drive to act, creating improvements and positive changes.A successful track record working in a fast-paced environment.Has experience with gaining buy-in from cross-functional teams to improve processes.Working experience in project management.Nice-to-Have Qualifications2+ experience in a project management roleFluent in Spanish Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Ontario or the Philippines. When it is safe to gather, we will begin to host in-person events on a regular basis. Remote employees will be expected to travel occasionally for these events to a Thumbtack library or offsite team-building location. In cities with 5+ employees, we are establishing local communities, where employees can gather for local events. Additionally, employees in the San Francisco, Salt Lake City, Toronto and Manila areas will have opt-in access to communal workspace at one of our Thumbtack libraries.More About UsThumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset.Founded in 2008, Thumbtack is backed by over $500 million in funding from folks that include Sequoia Capital, CapitalG, Tiger Global Management, Javelin Investment Partners, Baillie Gifford.See what it’s like to work hereMeet the pros who inspire usFollow us on LinkedInDiscover our virtual first plan Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .Currently, Thumbtackers can live anywhere in Ontario, Canada or the Philippines or in any of the following US states: AZ, CA, CO, CT, FL, GA, HI, IL, IN, KY, MD, MA, MI, MN, MO, NV, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA. Our long term vision is to hire across all of the United States and Canada, but this expansion will take a few years.
remote
remote
Senior Product Manager - Business Operating Platform
binance IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?ResponsibilitiesBe responsible for the information security, working efficiency and process optimization of Business Operating Platform productsWork with stakeholders across various teams to conduct user interviews, identify pain points, understand priorities and consolidate findings into product outputsArticulate how the series of features or products on your roadmap generating compounding impact that drives growth of the operation business and internal productsCare about building prototypes, quickly iterate on ideas to get to the best design. Produce product requirement documents (PRD) including wireframe, user stories and metrics that inform the success of product designPartner with the engineering team to communicate product design and acceptance criteria.Deliver compelling solutions and ensure product features can be launched correctly and on scheduleAnalyze product metrics and define solutions to continuously improve the productFacilitate meetings and product implementation activities following principles of agile methodology.Requirements5+ years of business operating platform or organization internal product management experienceStrong technical product sense of what makes for a high-quality of platform product and are opinionated about what solutions will be successfulSolid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, production supportExcellent communication, analytical, logical thinking, problem-solving, and writing skillsResult drivenStrong ability in analysing data to derive insights and make decisionsGood time management and coordination skills to manage multiple projects and keep them on scheduleAdaptable, open-minded, and comfortable to work with ambiguity and a fast-paced remote working environmentBilingual with both English and Mandarin.Working at BinanceDo something meaningful; Be a part of the future of finance technology and the no.1 company in the industryFast moving, challenging and unique business problemsInternational work environment and flat organisationGreat career development opportunities in a growing companyPossibility for relocation and international transfers mid-careerCompetitive salaryFlexible working hours, Casual work attire
binance
(IT / Development)
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?ResponsibilitiesBe responsible for the information security, working efficiency and process optimization of Business Operating Platform productsWork with stakeholders across various teams to conduct user interviews, identify pain points, understand priorities and consolidate findings into product outputsArticulate how the series of features or products on your roadmap generating compounding impact that drives growth of the operation business and internal productsCare about building prototypes, quickly iterate on ideas to get to the best design. Produce product requirement documents (PRD) including wireframe, user stories and metrics that inform the success of product designPartner with the engineering team to communicate product design and acceptance criteria.Deliver compelling solutions and ensure product features can be launched correctly and on scheduleAnalyze product metrics and define solutions to continuously improve the productFacilitate meetings and product implementation activities following principles of agile methodology.Requirements5+ years of business operating platform or organization internal product management experienceStrong technical product sense of what makes for a high-quality of platform product and are opinionated about what solutions will be successfulSolid knowledge about product development life cycle and experience involved at various stages including requirement review, UI/UX design, test case review, production supportExcellent communication, analytical, logical thinking, problem-solving, and writing skillsResult drivenStrong ability in analysing data to derive insights and make decisionsGood time management and coordination skills to manage multiple projects and keep them on scheduleAdaptable, open-minded, and comfortable to work with ambiguity and a fast-paced remote working environmentBilingual with both English and Mandarin.Working at BinanceDo something meaningful; Be a part of the future of finance technology and the no.1 company in the industryFast moving, challenging and unique business problemsInternational work environment and flat organisationGreat career development opportunities in a growing companyPossibility for relocation and international transfers mid-careerCompetitive salaryFlexible working hours, Casual work attire
remote
remote
Lead Service Operation Manager APAC
Deel IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Who's behind Deel?We're a global team that loves to build and solve problems, especially when it comes to the world of remote work. Made up of self-driven people spanning 50+ countries, Deel's unified yet diverse culture keeps us continually learning and improving.Companies should be able to hire the best talent anywhere in the world, so we're building the tools to make that a reality. Our market-leading tech, expertise, and, most importantly, the team are crucial. As a whole, we find fulfillment in working together towards our shared mission.So, why now?A significant shift has occurred within today's workforce, and with it, business as we know it has drastically changed. At Deel, we see a world without hiring borders, but we needed to find a solution to make it happen. A 30-mile hiring radius should no longer limit how companies hire because great talent lives everywhere. Deel exists to stay on top (and ahead) of the accelerating global talent market by offering global teams all the tools needed to hire, manage, pay, and scale at rocket speed.And speaking of scale, Deel has officially raised $425 million in Series D funding, bringing our valuation to $5.5 billion. There's never been a more exciting time to join Deel - the market leader in international payroll and compliance.Responsibilities:Managing and mentoring a team of Technical Support Specialists and Service Operations Managers.Ensuring individuals and teams meet SLA targets.Daily, weekly, monthly, and quarterly operations KPI review and management.Decrease the level of basic escalations from frontline teams.Data Analysis of trending issues and continuous improvement of processes.Work closely with engineering and product teams to resolve technical issues.Demonstrate excellent analytical skill to perform root cause analysis. Responsible for basic queue management and workflow. Requirements: Ability to effectively operate in a fast-paced, constantly-evolving, collaborative environment.Experience and excellence in people management and mentoring.Excellent technical and analytical skills.Intermediate/Advanced SQL.Hands-on experience with RESTFUL APIs.Excellent track of diagnosing and troubleshooting technical issues. Good to have:Knowledge, understanding of frontend/backend would be beneficial.Ability to handle multiple priorities and meet deadlines in stressful situations.Queue management experience.Experience with crisis management and Incident management frameworks.Total RewardsAt Deel, our workforce deserves fair and competitive pay that meets them where they are, no matter their location. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Because a good life brings great innovation.At Deel, you’ll enjoy:Unlimited Paid Time Off with a minimum of 18 days off per yearParental leaveThe option to be paid in digital currency or the currency of your choice$100 per person per month Health and Wellness budget$30 per person per month Learning and Development budgetFlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership programPerks are nice, but perks don’t make a company or individual successful - the work does. At Deel, we’re building technology and products to engage the ever-changing global workforce and to ensure businesses may hire anyone anywhere. While you’re building for our customers, we’re building for you.At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Deel
(IT / Development)
Who's behind Deel?We're a global team that loves to build and solve problems, especially when it comes to the world of remote work. Made up of self-driven people spanning 50+ countries, Deel's unified yet diverse culture keeps us continually learning and improving.Companies should be able to hire the best talent anywhere in the world, so we're building the tools to make that a reality. Our market-leading tech, expertise, and, most importantly, the team are crucial. As a whole, we find fulfillment in working together towards our shared mission.So, why now?A significant shift has occurred within today's workforce, and with it, business as we know it has drastically changed. At Deel, we see a world without hiring borders, but we needed to find a solution to make it happen. A 30-mile hiring radius should no longer limit how companies hire because great talent lives everywhere. Deel exists to stay on top (and ahead) of the accelerating global talent market by offering global teams all the tools needed to hire, manage, pay, and scale at rocket speed.And speaking of scale, Deel has officially raised $425 million in Series D funding, bringing our valuation to $5.5 billion. There's never been a more exciting time to join Deel - the market leader in international payroll and compliance.Responsibilities:Managing and mentoring a team of Technical Support Specialists and Service Operations Managers.Ensuring individuals and teams meet SLA targets.Daily, weekly, monthly, and quarterly operations KPI review and management.Decrease the level of basic escalations from frontline teams.Data Analysis of trending issues and continuous improvement of processes.Work closely with engineering and product teams to resolve technical issues.Demonstrate excellent analytical skill to perform root cause analysis. Responsible for basic queue management and workflow. Requirements: Ability to effectively operate in a fast-paced, constantly-evolving, collaborative environment.Experience and excellence in people management and mentoring.Excellent technical and analytical skills.Intermediate/Advanced SQL.Hands-on experience with RESTFUL APIs.Excellent track of diagnosing and troubleshooting technical issues. Good to have:Knowledge, understanding of frontend/backend would be beneficial.Ability to handle multiple priorities and meet deadlines in stressful situations.Queue management experience.Experience with crisis management and Incident management frameworks.Total RewardsAt Deel, our workforce deserves fair and competitive pay that meets them where they are, no matter their location. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Because a good life brings great innovation.At Deel, you’ll enjoy:Unlimited Paid Time Off with a minimum of 18 days off per yearParental leaveThe option to be paid in digital currency or the currency of your choice$100 per person per month Health and Wellness budget$30 per person per month Learning and Development budgetFlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership programPerks are nice, but perks don’t make a company or individual successful - the work does. At Deel, we’re building technology and products to engage the ever-changing global workforce and to ensure businesses may hire anyone anywhere. While you’re building for our customers, we’re building for you.At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Alternant - Chef de Projet FTTH H/F
Resonance IT / Development
Yangon Negotiable
Entreprise Mets de la couleur dans ton alternance ! FIRALP, acteur français de la distribution des énergies, des données et des fluides, vous offre l'opportunité de travailler au sein d'une entreprise solide et en forte croissance (400 M€ de CA et 2700 collaborateurs). Chez Firalp, nous vous offrons une carrière : une expérience complète pour comprendre la diversité de nos chantiers, un accompagnement personnalisé, un esprit collectif et des relations de proximité, un environnement structuré et ambitieux. Fort de 13 filiales et 60 sites sur le territoire national, FIRALP intervient dans 5 grands domaines d'activités : Réseaux électriques / Eclairage public / Réseaux numériques / Gaz / Chauffage urbain. Convaincu que le matériel est un facteur essentiel de performance et de sécurité de ses chantiers, FIRALP a fait le choix d'être propriétaire de ses 12 000 matériels. Mission ALTERNANTS – CHEF DE PROJET FTTH H/F Basé à Melun (77) Accompagné par votre tuteur(trice) et en fonction de votre diplôme préparé, nous vous proposons les postes suivants pour la rentrée de septembre : Chef de projet FTTH H/F : Préparer, planifier et réaliser vos chantiers jusqu'à la réception des travaux FTTH : approvisionnements, dossiers chantiers, PV de réception. Plus précisément, vous serez amené à : - Veiller au respect des règles en matière de sécurité sur les différents chantiers. - Communiquer avec le maître d'ouvrage en ayant une connaissance parfaite du contrat et de l'avancement. - Définir et mobiliser les ressources (entreprises du groupe et externes) pour garantir l'avancement de votre périmètre. - Participer aux choix de conception au sein de la cellule conception. - Assurer la bonne coordination entre les différents acteurs du projet (client, équipe de pilotage, BE, municipalités, entreprises sous et/ou cotraitantes). - Planifier la réalisation et vous assurer de son avancement, dans le respect des obligations contractuelles et des engagements, et la satisfaction client. - Assurer le suivi administratif et financier de votre périmètre. Cette offre vous intéresse ? Postulez sans attendre, nous étudierons l'ensemble des candidatures.Profil Profil recherché : Vous recherchez une alternance pour la rentrée 2022 (contrat de professionnalisation ou apprentissage) ? Vous souhaitez apprendre votre futur métier ? Vous avez envie de rejoindre des équipes passionnées ? Soyez curieux, soyez exigeant, soyez motivé ! Nous vous offrons aussi un TUTEUR attitré pour vous former tout au long de votre cursus !
Resonance
(IT / Development)
Entreprise Mets de la couleur dans ton alternance ! FIRALP, acteur français de la distribution des énergies, des données et des fluides, vous offre l'opportunité de travailler au sein d'une entreprise solide et en forte croissance (400 M€ de CA et 2700 collaborateurs). Chez Firalp, nous vous offrons une carrière : une expérience complète pour comprendre la diversité de nos chantiers, un accompagnement personnalisé, un esprit collectif et des relations de proximité, un environnement structuré et ambitieux. Fort de 13 filiales et 60 sites sur le territoire national, FIRALP intervient dans 5 grands domaines d'activités : Réseaux électriques / Eclairage public / Réseaux numériques / Gaz / Chauffage urbain. Convaincu que le matériel est un facteur essentiel de performance et de sécurité de ses chantiers, FIRALP a fait le choix d'être propriétaire de ses 12 000 matériels. Mission ALTERNANTS – CHEF DE PROJET FTTH H/F Basé à Melun (77) Accompagné par votre tuteur(trice) et en fonction de votre diplôme préparé, nous vous proposons les postes suivants pour la rentrée de septembre : Chef de projet FTTH H/F : Préparer, planifier et réaliser vos chantiers jusqu'à la réception des travaux FTTH : approvisionnements, dossiers chantiers, PV de réception. Plus précisément, vous serez amené à : - Veiller au respect des règles en matière de sécurité sur les différents chantiers. - Communiquer avec le maître d'ouvrage en ayant une connaissance parfaite du contrat et de l'avancement. - Définir et mobiliser les ressources (entreprises du groupe et externes) pour garantir l'avancement de votre périmètre. - Participer aux choix de conception au sein de la cellule conception. - Assurer la bonne coordination entre les différents acteurs du projet (client, équipe de pilotage, BE, municipalités, entreprises sous et/ou cotraitantes). - Planifier la réalisation et vous assurer de son avancement, dans le respect des obligations contractuelles et des engagements, et la satisfaction client. - Assurer le suivi administratif et financier de votre périmètre. Cette offre vous intéresse ? Postulez sans attendre, nous étudierons l'ensemble des candidatures.Profil Profil recherché : Vous recherchez une alternance pour la rentrée 2022 (contrat de professionnalisation ou apprentissage) ? Vous souhaitez apprendre votre futur métier ? Vous avez envie de rejoindre des équipes passionnées ? Soyez curieux, soyez exigeant, soyez motivé ! Nous vous offrons aussi un TUTEUR attitré pour vous former tout au long de votre cursus !
remote
remote
Technical Project Manager
Nimble (Computer software)
Remote (Asia Time Zone Permitted) Negotiable
We are a team of passionate software engineers, product managers, and designers that enjoy building outstanding web and mobile applications.Millions of people use our apps. We work for companies of all sizes; from 1-person startups to Fortune 500 enterprises.If you want to grow together, work on challenging products and enjoy using the best tools and practices, Nimble is the right place for you! We keep our recruitment process practical and straightforward.To learn more about how we work, check our handbook named Compass, Github organization, and Medium account.What will you do?Although each day is usually different and presenting its own challenges, there are common themes that you will face every day.Discovering new projects and breaking them down into high-level features; defining implementation timeline.Checking in with the Product team to ensure that there are no new issues, blockers or bottlenecks.Monitoring the progress of your projects, assessing the team performance, planning and forecasting team capacity.Communicating with stakeholders to share key information and insights on product development.Helping Product Managers and Engineers get all the resources and assets they need to make progress and remove blockers.Support the Product team with project planning activities.Sit in meetings with the Product Managers and Engineering Leads to discuss Product updates and requirements.Why You'll Love Working HereYou will be proud of any product that has our name on it.We are an engineering-focused company. Both co-founders are software engineers and led the tech teams at the most prominent e-commerce powerhouses in South East Asia.We really pay attention and care about processes, high quality, and aesthetics.Strong processes. We not only believe but also really work following agile principles. Developers work on well-sized and well-defined user stories, do estimate using points and work iteratively in short sprints (1-2 weeks).Regular one-on-one reviews to constantly improve and grow. We have a clearly defined process for our developers to level up continuously not only their technical skills but also soft skills.The vast amount of learning resources (Pluralsight, Pragpub, Leanpub, (e-)books, etc.) and yearly education allowance to step up your game.Nimble Growth session to invest time in acquiring new skills, work on new technology to improve our process, and share the achievements.Provident Fund which allows you to save money every month and we match your monthly contributions (see more detailed info).Private medical insurance (Allianz) from day one, company care fund, and social welfare coverage.Great equipment consisting of a MacBook Pro, large screens, and any accessory to let you work comfortably. Our equipment is renewed every 3 years.Casual work attire for everyone.Remote work or you can work at our comfortable and modern office space environment in the heart of Bangkok next to BTS Asoke and MRT Sukhumvit (Interchange 21).Our office kitchen is fully stocked with drinks and snacks for the team.Visa and work permit for foreigners. If you live abroad, we provide a relocation assistance package consisting of a plane ticket allowance and up to 2 weeks of initial accommodation.25 days of paid leaves/year (13 public holidays + 12 personal days).Sabbatical month every 3 years.Company outing every year.And many more perks! Check it out here!LocationRemote possible (GMT +7 timezone with maximum 2 hours difference) or willing to relocate to Bangkok.Technical KnowledgeYou are tech-savvy and you understand what goes into building products.You understand the various components that make up an application: backend, frontend, databases, infrastructure, APIs...You have the knowledge to create high-level, realistic product development estimations.You understand Agile development and you know how to drive stakeholders toward an Agile workflow.You also understand waterfall development and you know how to balance waterfall and agility.OrganizationYou are highly organized and you know how to get things done effectively.You favor working smart over working hard. You know how to use the right tools to efficiently manage projects. You are also capable of adapting your tool-set to a situation.You know how to work collaboratively. You can effectively use technology to achieve a fast turnaround.You can create detailed and comprehensive plans to lead complex projects to term.CommunicationYou have an English Professional working proficiency (ILR level 3).You practice active listening and you can understand the intentions behind words.You are confident working with multiple stakeholders.You know how to navigate politics, and you also know how to not get caught in political games.You understand the value of documentation.You can write clear and organized documents.You are a proactive communicator.Risk ManagementYou can anticipate technical, communication, planning, and execution risks.You can proactively identify and propose remediation ideas, plans, and compromises.You know how to consider external and internal factors to negotiate timelines and scope.
Nimble
(Computer software)
We are a team of passionate software engineers, product managers, and designers that enjoy building outstanding web and mobile applications.Millions of people use our apps. We work for companies of all sizes; from 1-person startups to Fortune 500 enterprises.If you want to grow together, work on challenging products and enjoy using the best tools and practices, Nimble is the right place for you! We keep our recruitment process practical and straightforward.To learn more about how we work, check our handbook named Compass, Github organization, and Medium account.What will you do?Although each day is usually different and presenting its own challenges, there are common themes that you will face every day.Discovering new projects and breaking them down into high-level features; defining implementation timeline.Checking in with the Product team to ensure that there are no new issues, blockers or bottlenecks.Monitoring the progress of your projects, assessing the team performance, planning and forecasting team capacity.Communicating with stakeholders to share key information and insights on product development.Helping Product Managers and Engineers get all the resources and assets they need to make progress and remove blockers.Support the Product team with project planning activities.Sit in meetings with the Product Managers and Engineering Leads to discuss Product updates and requirements.Why You'll Love Working HereYou will be proud of any product that has our name on it.We are an engineering-focused company. Both co-founders are software engineers and led the tech teams at the most prominent e-commerce powerhouses in South East Asia.We really pay attention and care about processes, high quality, and aesthetics.Strong processes. We not only believe but also really work following agile principles. Developers work on well-sized and well-defined user stories, do estimate using points and work iteratively in short sprints (1-2 weeks).Regular one-on-one reviews to constantly improve and grow. We have a clearly defined process for our developers to level up continuously not only their technical skills but also soft skills.The vast amount of learning resources (Pluralsight, Pragpub, Leanpub, (e-)books, etc.) and yearly education allowance to step up your game.Nimble Growth session to invest time in acquiring new skills, work on new technology to improve our process, and share the achievements.Provident Fund which allows you to save money every month and we match your monthly contributions (see more detailed info).Private medical insurance (Allianz) from day one, company care fund, and social welfare coverage.Great equipment consisting of a MacBook Pro, large screens, and any accessory to let you work comfortably. Our equipment is renewed every 3 years.Casual work attire for everyone.Remote work or you can work at our comfortable and modern office space environment in the heart of Bangkok next to BTS Asoke and MRT Sukhumvit (Interchange 21).Our office kitchen is fully stocked with drinks and snacks for the team.Visa and work permit for foreigners. If you live abroad, we provide a relocation assistance package consisting of a plane ticket allowance and up to 2 weeks of initial accommodation.25 days of paid leaves/year (13 public holidays + 12 personal days).Sabbatical month every 3 years.Company outing every year.And many more perks! Check it out here!LocationRemote possible (GMT +7 timezone with maximum 2 hours difference) or willing to relocate to Bangkok.Technical KnowledgeYou are tech-savvy and you understand what goes into building products.You understand the various components that make up an application: backend, frontend, databases, infrastructure, APIs...You have the knowledge to create high-level, realistic product development estimations.You understand Agile development and you know how to drive stakeholders toward an Agile workflow.You also understand waterfall development and you know how to balance waterfall and agility.OrganizationYou are highly organized and you know how to get things done effectively.You favor working smart over working hard. You know how to use the right tools to efficiently manage projects. You are also capable of adapting your tool-set to a situation.You know how to work collaboratively. You can effectively use technology to achieve a fast turnaround.You can create detailed and comprehensive plans to lead complex projects to term.CommunicationYou have an English Professional working proficiency (ILR level 3).You practice active listening and you can understand the intentions behind words.You are confident working with multiple stakeholders.You know how to navigate politics, and you also know how to not get caught in political games.You understand the value of documentation.You can write clear and organized documents.You are a proactive communicator.Risk ManagementYou can anticipate technical, communication, planning, and execution risks.You can proactively identify and propose remediation ideas, plans, and compromises.You know how to consider external and internal factors to negotiate timelines and scope.
remote
remote
Community Operation Specialist
binance IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?ResponsibilitiesSolve problems and answer questions raised by community members, provide support and assistance on behalf of the core team.Collect community feedback and suggestions on products and activities, and assist in product optimisationManage the user community on platforms such as Telegram/Discord, create high-quality and targeted community groups through autonomous governance, incentive programs and tools.Organise and implement community campaigns such as airdrops and AMA, track their results on new user growth and user activation.RequirementsExperience in community operation or related professional experience, with retail user communication skills and PR sense, ideally with community growth skills.Great passion for the cryptocurrency industry, ideally with experience in crypto gaming and DAO. Fast learning ability is a must.Solutions focused, resourceful and strong sense of initiative.Business or native English proficiency.Adaptive to flexible working hours and remote collaboration. Working at BinanceDo something meaningful; Be a part of the future of finance technology and the no.1 company in the industryFast moving, challenging and unique business problemsInternational work environment and flat organisationGreat career development opportunities in a growing companyPossibility for relocation and international transfers mid-careerCompetitive salaryFlexible working hours, Casual work attire
binance
(IT / Development)
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?ResponsibilitiesSolve problems and answer questions raised by community members, provide support and assistance on behalf of the core team.Collect community feedback and suggestions on products and activities, and assist in product optimisationManage the user community on platforms such as Telegram/Discord, create high-quality and targeted community groups through autonomous governance, incentive programs and tools.Organise and implement community campaigns such as airdrops and AMA, track their results on new user growth and user activation.RequirementsExperience in community operation or related professional experience, with retail user communication skills and PR sense, ideally with community growth skills.Great passion for the cryptocurrency industry, ideally with experience in crypto gaming and DAO. Fast learning ability is a must.Solutions focused, resourceful and strong sense of initiative.Business or native English proficiency.Adaptive to flexible working hours and remote collaboration. Working at BinanceDo something meaningful; Be a part of the future of finance technology and the no.1 company in the industryFast moving, challenging and unique business problemsInternational work environment and flat organisationGreat career development opportunities in a growing companyPossibility for relocation and international transfers mid-careerCompetitive salaryFlexible working hours, Casual work attire
remote
remote
Project Manager
LottieFiles IT / Development
Remote (Asia Time Zone Permitted) Negotiable
We are on a mission to empower designers and developers worldwide and are trying to fundamentally change the nature of creation and motion. LottieFiles has proven that relevant design assets and motion graphics evoke emotion and humanizes apps and platforms.We have assembled one of the largest communities in our industry with over a million raving fans from over 130,000+ companies (Google, TikTok, Disney, Uber, Airbnb, and Netflix etc) who use our platform and tools every day to enhance their workflow and ship incredibly engaging content.On average, a new lottie file is uploaded to the platform every 15 seconds. These assets range from simple animated icons to animated product onboarding and walkthroughs, system animations on smartwatches, interactive infographics for online publications, and countless other use cases across devices.Lottie, a revolutionary format, can be best described as a movement, and LottieFiles is a company wrapped around it. By listening to the Lottie community, we’ve created a unique set of editing, workflow, and collaboration tools that seamlessly integrate with popular design software and developer environments such as Adobe After Effects, Figma, VS Code, and others. To make things easier for non-motion designers, users can take advantage of tons of free content available on our platform to get started too.We're seeking experienced, clear-thinking, and versatile Project Manager to join our growing team. We're looking for someone passionate about technology, the future of motion design, and providing an incredible user experience.As a member of our team, you'll be taking on a high degree of ownership and responsibility. Your ability to communicate, break through challenges, and bring positive energy to your work and relationships, is vital.Key ResponsibilitiesLead the thinking of the strategic planning for project execution to ensure success as defined by adherence to standards of scope, budget and timeline.Develop comprehensive project plans that merge Product and Engineering requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.Monitor progress continuously and make detailed scheduled reports on measurable items, such and milestones and deliverables.Working closely with Product and Engineering teams to prioritise product features that impacts the project.Influence key stakeholders across our organization to align intent and prioritization.Requirements4+ years of relevant work experience as a Project Manager or Degree in Computer Science or equivalent is a plus.Project Management Professional (PMP) / Prince2 Certification or equivalent preferred.Experience with or demonstrable knowledge of agile project management.Familiarity/experience with Open Source Systems/ Platforms is a plus.A team player who is great at building professional working relationships.Able to identify risks and dependencies and formulate mitigation actions with the team collaboratively.Ability to learn quickly in a dynamic environment.Good communication skills, ability to clearly share complex technical information with programmers, technical artists, and animators.A self-started who works well both collaboratively and as an individual contributor.The ability to work with both technical and non-technical teams, and the ability to translate between the two.Proven ability to solve problems creatively.Strong familiarity with project management software tools, methodologies and best practices.Fluency in spoken and written English.LottieFiles PerksFully Remote Working EnvironmentFlexible Work HoursA welcome gift and LottieFiles swagpackUSD $1000 bonus to set up your workstation at homeUnlimited Leave Days*Medical Insurance*Generous learning budgetOptional: Gym membershipOptional: Co-working space membership(*) subject to terms and conditions
LottieFiles
(IT / Development)
We are on a mission to empower designers and developers worldwide and are trying to fundamentally change the nature of creation and motion. LottieFiles has proven that relevant design assets and motion graphics evoke emotion and humanizes apps and platforms.We have assembled one of the largest communities in our industry with over a million raving fans from over 130,000+ companies (Google, TikTok, Disney, Uber, Airbnb, and Netflix etc) who use our platform and tools every day to enhance their workflow and ship incredibly engaging content.On average, a new lottie file is uploaded to the platform every 15 seconds. These assets range from simple animated icons to animated product onboarding and walkthroughs, system animations on smartwatches, interactive infographics for online publications, and countless other use cases across devices.Lottie, a revolutionary format, can be best described as a movement, and LottieFiles is a company wrapped around it. By listening to the Lottie community, we’ve created a unique set of editing, workflow, and collaboration tools that seamlessly integrate with popular design software and developer environments such as Adobe After Effects, Figma, VS Code, and others. To make things easier for non-motion designers, users can take advantage of tons of free content available on our platform to get started too.We're seeking experienced, clear-thinking, and versatile Project Manager to join our growing team. We're looking for someone passionate about technology, the future of motion design, and providing an incredible user experience.As a member of our team, you'll be taking on a high degree of ownership and responsibility. Your ability to communicate, break through challenges, and bring positive energy to your work and relationships, is vital.Key ResponsibilitiesLead the thinking of the strategic planning for project execution to ensure success as defined by adherence to standards of scope, budget and timeline.Develop comprehensive project plans that merge Product and Engineering requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.Monitor progress continuously and make detailed scheduled reports on measurable items, such and milestones and deliverables.Working closely with Product and Engineering teams to prioritise product features that impacts the project.Influence key stakeholders across our organization to align intent and prioritization.Requirements4+ years of relevant work experience as a Project Manager or Degree in Computer Science or equivalent is a plus.Project Management Professional (PMP) / Prince2 Certification or equivalent preferred.Experience with or demonstrable knowledge of agile project management.Familiarity/experience with Open Source Systems/ Platforms is a plus.A team player who is great at building professional working relationships.Able to identify risks and dependencies and formulate mitigation actions with the team collaboratively.Ability to learn quickly in a dynamic environment.Good communication skills, ability to clearly share complex technical information with programmers, technical artists, and animators.A self-started who works well both collaboratively and as an individual contributor.The ability to work with both technical and non-technical teams, and the ability to translate between the two.Proven ability to solve problems creatively.Strong familiarity with project management software tools, methodologies and best practices.Fluency in spoken and written English.LottieFiles PerksFully Remote Working EnvironmentFlexible Work HoursA welcome gift and LottieFiles swagpackUSD $1000 bonus to set up your workstation at homeUnlimited Leave Days*Medical Insurance*Generous learning budgetOptional: Gym membershipOptional: Co-working space membership(*) subject to terms and conditions
remote
remote
Publishing Operations Executive (Homebased)
Outsourced IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Company DescriptionOutsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.Job DescriptionManaging the relationship between Venatus Media and our publishers.Working closely with the Publisher Operations and BD team to onboard new publishers.Account creation, tagging, and test page review.First-line support and troubleshooting of common publisher-related issues.Liaison for ad quality issue and escalation to SSP platformsSite reviews against industry best practices such as Google Core Web VitalsKeeping abreast of new publisher developments including site updates, editorial changes, site sponsorship opportunities, traffic trends, or new monetization opportunities.Responsible for maintaining internal documents and Hubspot data to ensure all publisher information is correct and up to date.QualificationsPublisher and account management experience. 2+ years working with digital publishersSound technical knowledge of ad implementation across various platformsGood awareness and knowledge of the wider gaming/advertising landscapeGoogle Ad Manager, JavaScript, or HTML knowledge highly desirable.Additional InformationWork ScheduleMonday to Friday (1PM - 10PM; Manila Time)Location (Homebased)Candidates should have their personal equipment at homeStable and reliable internet connection (at least 10MBPS for both download and upload speed)By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.outsourcedPhilippines
Outsourced
(IT / Development)
Company DescriptionOutsourced.ph is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and cost effectively with dedicated remote staff based in our modern offices in Manila.Job DescriptionManaging the relationship between Venatus Media and our publishers.Working closely with the Publisher Operations and BD team to onboard new publishers.Account creation, tagging, and test page review.First-line support and troubleshooting of common publisher-related issues.Liaison for ad quality issue and escalation to SSP platformsSite reviews against industry best practices such as Google Core Web VitalsKeeping abreast of new publisher developments including site updates, editorial changes, site sponsorship opportunities, traffic trends, or new monetization opportunities.Responsible for maintaining internal documents and Hubspot data to ensure all publisher information is correct and up to date.QualificationsPublisher and account management experience. 2+ years working with digital publishersSound technical knowledge of ad implementation across various platformsGood awareness and knowledge of the wider gaming/advertising landscapeGoogle Ad Manager, JavaScript, or HTML knowledge highly desirable.Additional InformationWork ScheduleMonday to Friday (1PM - 10PM; Manila Time)Location (Homebased)Candidates should have their personal equipment at homeStable and reliable internet connection (at least 10MBPS for both download and upload speed)By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.outsourcedPhilippines
remote
remote
Manager of GTM Strategy & Operations
Ripple (Internet)
Remote (Asia Time Zone Permitted) Negotiable
The GTM Strategy & Operations team is a new group recently formed within the Revenue Operations organization. Our primary goal is to help build and scale a unified GTM engine spanning across our Sales & Customer Success teams globally. This is a newly created role that will spearhead our efforts in the APAC region.What You'll DoServe as a strategic advisor and operational partner to field leadership teamsHelp leadership define, measure and achieve key performance targetsOwn the rhythm of the business cadence (pipeline meetings, territory review, forecasting activities, business reviews etc.)Partner with Finance and HR to design and operationalize compensation structures for SDRs, AEs and CSMs that help drive desirable business outcomesCollaborate with the Revenue Intelligence and CRM teams to help build end-to-end workflows spanning across a wide range of systems, data sources and usersHelp drive large and complex deals across the finish line by partnering closely with Product, Marketing and Legal to obtain appropriate approvalsRelay the voice of the customer and data driven insights back to the senior leadership team to inform Product and/or GTM optimizationsEngage in post sales activities including but not limited to invoicing, payment collection, contract management,renewals etc. in conjunction with field teams and FinanceCoach and mentor junior team members (workflows, dashboards, presentations etc.) What We Are Looking For8+ years of experience in Sales Strategy & Ops and/or Strategy Consulting at high growth software companiesFirm understanding of B2B SaaS metrics (ARR, CAC/LTV, Churn etc.)Deep knowledge of sales and marketing funnels (leads, opportunities, accounts etc.)Strong desire to use data to solve large and complex problems a fast paced environmentCrisp written and verbal communication skills (from decks to presentations)Fluency with Salesforce, Tableau, Outreach.io, Pardot, G-Sheets, G-SlidesFamiliarity or willingness to learn SQLComfortable working in fast rapidly changing environmentsSingapore (not a remote role)Occasional international travel might be required What We OfferThe chance to work in a fast-paced start-up environment with experienced industry leadersA learning environment where you can dive deep into the latest technologies and make an impactCompetitive salary and equityMedical and vision with 100% employer contributions for employees and dependentsIndustry-leading parental leave policiesGenerous wellness reimbursement programWeekly company-wide meeting - ask anything you may want to knowWho We AreRipple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers.Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, São Paulo, Reykjavík, Washington D.C. and Dubai.Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
Ripple
(Internet)
The GTM Strategy & Operations team is a new group recently formed within the Revenue Operations organization. Our primary goal is to help build and scale a unified GTM engine spanning across our Sales & Customer Success teams globally. This is a newly created role that will spearhead our efforts in the APAC region.What You'll DoServe as a strategic advisor and operational partner to field leadership teamsHelp leadership define, measure and achieve key performance targetsOwn the rhythm of the business cadence (pipeline meetings, territory review, forecasting activities, business reviews etc.)Partner with Finance and HR to design and operationalize compensation structures for SDRs, AEs and CSMs that help drive desirable business outcomesCollaborate with the Revenue Intelligence and CRM teams to help build end-to-end workflows spanning across a wide range of systems, data sources and usersHelp drive large and complex deals across the finish line by partnering closely with Product, Marketing and Legal to obtain appropriate approvalsRelay the voice of the customer and data driven insights back to the senior leadership team to inform Product and/or GTM optimizationsEngage in post sales activities including but not limited to invoicing, payment collection, contract management,renewals etc. in conjunction with field teams and FinanceCoach and mentor junior team members (workflows, dashboards, presentations etc.) What We Are Looking For8+ years of experience in Sales Strategy & Ops and/or Strategy Consulting at high growth software companiesFirm understanding of B2B SaaS metrics (ARR, CAC/LTV, Churn etc.)Deep knowledge of sales and marketing funnels (leads, opportunities, accounts etc.)Strong desire to use data to solve large and complex problems a fast paced environmentCrisp written and verbal communication skills (from decks to presentations)Fluency with Salesforce, Tableau, Outreach.io, Pardot, G-Sheets, G-SlidesFamiliarity or willingness to learn SQLComfortable working in fast rapidly changing environmentsSingapore (not a remote role)Occasional international travel might be required What We OfferThe chance to work in a fast-paced start-up environment with experienced industry leadersA learning environment where you can dive deep into the latest technologies and make an impactCompetitive salary and equityMedical and vision with 100% employer contributions for employees and dependentsIndustry-leading parental leave policiesGenerous wellness reimbursement programWeekly company-wide meeting - ask anything you may want to knowWho We AreRipple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers.Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, São Paulo, Reykjavík, Washington D.C. and Dubai.Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
remote
remote
Project Manager (Client Services)
MultiplyMii IT / Development
Remote (Asia Time Zone Permitted) Negotiable
What are we looking for:MultiplyMii is in search of a Project Manager who will be working with our US client based in Marietta, Georgia. Our client is a market leader in ATM and next-generation Bank Technology and has become a premium partner of multinational clients from product development, delivery, service, and support. This client brings innovative ATM management solutions to their partners across the country. Their service involves providing ATM end-to-end processes and oversights to their banking industry clients. In this role, you will take on a thought leadership role where you will create and manage projects, along with the founder. You will be responsible for resolving any problems that arise during a project, identify, verify, and mitigate potential risks or delays. You will also provide high-level administrative support. You will provide comprehensive support, including serving as a key point contact for internal and external constituencies.Beyond your experience, we are also looking for someone who is professional and possesses impeccable English communication in written and verbal form.This role is 100% remote work.In this role you will:Ensuring proper implementation of the project delivery tasks and making sure that things are moving efficiently and effectively.Develop liaison with client service and to different departments to provide required information and acquire necessary documents.Plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way.Creation and enhancement of current standard operating procedures and processes through proper documentation.Liaise with clients through various communication methods (emails, instant messages, meetings, voice calls, and request tickets)Account Management and Client Services ManagerServe as the focal point of contact to client-customer problems, questions, needs or concerns by doing client management responsibilities such as follows:Coordination of all forward logistics based on client request (typically via mass load to our proprietary system)Coordination of all reverse logistics (client removes used inventory, we pick it up) - this also can be done via mass loadMonitoring and reporting on all contractual SLAs with key messages and action items included with reportingDistribution of all weekly, monthly, and quarterly reports to both client and client's stakeholdersTimely response to clients email inquiriesValidation of both logistics and 3PL invoices, freight invoices are uploaded to our system.Reporting on outsourced warehouse margins by month per invoice validationInvoice (services 1X per month, freight 2X per month) generation from our system to the client, invoices are quality checked and verified before sentClient AR trackingWeekly company AP report with recommendationsWeekly company Ops Bills report with recommendationsWeekly company AR report with recommendationsAbout You:3+ years of client services and/or account management experienceTrack record of success growing a book of business across multiple key/strategic accountsHighly analytical, strategic thinker and data-driven, but also a creative problem solverAbility to make thoughtful, actionable recommendations under the minimal structure, and quickly build consensus with internal and external stakeholdersProficient in using Microsoft Office SuiteFamiliarity with Quick Base software is a plus.Strong verbal and communication skillsAbility to organize a daily workload by prioritiesProcess and detailed oriented individualSomeone who is passionate, genuine, easy-going, hard-working, and honestAnalytical skills and capacity to translate and develop dashboardsComprehension of Hubspot or familiar with CRM toolsAbility to comprehend sales strategy and work to deliver solutions and supportProficient written and verbal skills to communicate to internal and external associatesWhy MultiplyMii?Competitive salaryTraining and mentorshipAwesome culture and work from home set-upSSS, Philhealth, and Pag-ibigHealthcare (HMO)13th Month PayPaid incentive leaveAnnual salary appraisalShift: US ESTPowered by JazzHRPFXDSRrXCN
MultiplyMii
(IT / Development)
What are we looking for:MultiplyMii is in search of a Project Manager who will be working with our US client based in Marietta, Georgia. Our client is a market leader in ATM and next-generation Bank Technology and has become a premium partner of multinational clients from product development, delivery, service, and support. This client brings innovative ATM management solutions to their partners across the country. Their service involves providing ATM end-to-end processes and oversights to their banking industry clients. In this role, you will take on a thought leadership role where you will create and manage projects, along with the founder. You will be responsible for resolving any problems that arise during a project, identify, verify, and mitigate potential risks or delays. You will also provide high-level administrative support. You will provide comprehensive support, including serving as a key point contact for internal and external constituencies.Beyond your experience, we are also looking for someone who is professional and possesses impeccable English communication in written and verbal form.This role is 100% remote work.In this role you will:Ensuring proper implementation of the project delivery tasks and making sure that things are moving efficiently and effectively.Develop liaison with client service and to different departments to provide required information and acquire necessary documents.Plan and designate project resources, prepare budgets, monitor progress, and keep stakeholders informed the entire way.Creation and enhancement of current standard operating procedures and processes through proper documentation.Liaise with clients through various communication methods (emails, instant messages, meetings, voice calls, and request tickets)Account Management and Client Services ManagerServe as the focal point of contact to client-customer problems, questions, needs or concerns by doing client management responsibilities such as follows:Coordination of all forward logistics based on client request (typically via mass load to our proprietary system)Coordination of all reverse logistics (client removes used inventory, we pick it up) - this also can be done via mass loadMonitoring and reporting on all contractual SLAs with key messages and action items included with reportingDistribution of all weekly, monthly, and quarterly reports to both client and client's stakeholdersTimely response to clients email inquiriesValidation of both logistics and 3PL invoices, freight invoices are uploaded to our system.Reporting on outsourced warehouse margins by month per invoice validationInvoice (services 1X per month, freight 2X per month) generation from our system to the client, invoices are quality checked and verified before sentClient AR trackingWeekly company AP report with recommendationsWeekly company Ops Bills report with recommendationsWeekly company AR report with recommendationsAbout You:3+ years of client services and/or account management experienceTrack record of success growing a book of business across multiple key/strategic accountsHighly analytical, strategic thinker and data-driven, but also a creative problem solverAbility to make thoughtful, actionable recommendations under the minimal structure, and quickly build consensus with internal and external stakeholdersProficient in using Microsoft Office SuiteFamiliarity with Quick Base software is a plus.Strong verbal and communication skillsAbility to organize a daily workload by prioritiesProcess and detailed oriented individualSomeone who is passionate, genuine, easy-going, hard-working, and honestAnalytical skills and capacity to translate and develop dashboardsComprehension of Hubspot or familiar with CRM toolsAbility to comprehend sales strategy and work to deliver solutions and supportProficient written and verbal skills to communicate to internal and external associatesWhy MultiplyMii?Competitive salaryTraining and mentorshipAwesome culture and work from home set-upSSS, Philhealth, and Pag-ibigHealthcare (HMO)13th Month PayPaid incentive leaveAnnual salary appraisalShift: US ESTPowered by JazzHRPFXDSRrXCN
remote
remote
Saw Operator #2
Hubbell Incorporated (Electrical and electronic manufacturing)
Remote (Asia Time Zone Permitted) Negotiable
Corporate OverviewHubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.Division OverviewHubbell Commercial & Industrial (HCI) provides solutions for a broad range of non-residential and residential construction, commercial and industrial applications along with high-voltage test and measurement solutions. As a leading global manufacturer and supplier in multiple markets, we have quality products that serve the commercial construction, datacom, industrial light, industrial heavy, high voltage, residential and oil & gas markets. HCI has built its success through strong leadership, employee and customer loyalty and an exceptional sales force.Brand OverviewGleason Reel Corporation is a worldwide leader in the production of industrial duty products for cable & hose management, mobile electrification and industrial workplace solutions. In February of 1996, Gleason Reel was acquired by Hubbell Inc., and became part of the Hubbell Electrical Systems Group. Along with Hubbell standards, our world-renowned brand names include: Gleason® Reels, Festoons and Conductor Bars, PowerTrak® Cable Carriers, as well as Qualtech® Document Stands which are sold under Hubbell Workplace Solutions® division.Posting Address600 South Clark StreetMayville WI 53050Position OverviewPerform production work on an automatic saw under the supervision of an experienced Saw Operator or lead man. Must also be able to operate the overhead crane. Will have the opportunity to acquire the skills necessary to advance to Saw Operator #1 classification.Duties and ResponsibilitiesMust be able to read and understand blueprints and produce parts from the information obtained to the required tolerances.Responsible for the quality of the parts produced and perform first-piece inspection, as well as subsequent inspections, to ensure overall quality.Responsible for taking care of routine maintenance and keeping the work area neat and clean.Follow all rules regarding machine operation and machine guarding.Maintain simple reports on productivity, quality and safety.Skills And ExperiencePossess and use the appropriate inspection equipment to ensure the quality of the parts produced. Must be equipped with all the required tools to perform the functions of their job.Physical ability to do work requiring frequent standing and bending, as well as pushing, pulling and lifting up to 30 lbs. frequently.Sufficient reading and writing ability to follow work order instructions and prepare simple production reports.Sufficient visual acuity (corrected) to read instructions, operate machines and inspect parts.Sufficient manual dexterity to operate the equipment properly.Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
Hubbell Incorporated
(Electrical and electronic manufacturing)
Corporate OverviewHubbell Incorporated was founded in 1888 and has grown into an international manufacturer of quality electrical, lighting and power solutions with more than 75 brands used and recognized around the world. Our founder, Harvey Hubbell, developed tooling and equipment to serve the growing demand for new assembly and manufacturing machinery during the industrial revolution. An early, and one of many patents awarded, came for the creation of the first practical method to control electricity through the pull chain socket that remains unchanged today. As a market leader in reliable, electrical solutions, we provide more than half a million products delivered through our various business groups. Hubbell is committed to continually innovating solutions that work, transforming old products with new ideas, and ensuring that we Energize, Enlighten and Empower the communities that support us.Division OverviewHubbell Commercial & Industrial (HCI) provides solutions for a broad range of non-residential and residential construction, commercial and industrial applications along with high-voltage test and measurement solutions. As a leading global manufacturer and supplier in multiple markets, we have quality products that serve the commercial construction, datacom, industrial light, industrial heavy, high voltage, residential and oil & gas markets. HCI has built its success through strong leadership, employee and customer loyalty and an exceptional sales force.Brand OverviewGleason Reel Corporation is a worldwide leader in the production of industrial duty products for cable & hose management, mobile electrification and industrial workplace solutions. In February of 1996, Gleason Reel was acquired by Hubbell Inc., and became part of the Hubbell Electrical Systems Group. Along with Hubbell standards, our world-renowned brand names include: Gleason® Reels, Festoons and Conductor Bars, PowerTrak® Cable Carriers, as well as Qualtech® Document Stands which are sold under Hubbell Workplace Solutions® division.Posting Address600 South Clark StreetMayville WI 53050Position OverviewPerform production work on an automatic saw under the supervision of an experienced Saw Operator or lead man. Must also be able to operate the overhead crane. Will have the opportunity to acquire the skills necessary to advance to Saw Operator #1 classification.Duties and ResponsibilitiesMust be able to read and understand blueprints and produce parts from the information obtained to the required tolerances.Responsible for the quality of the parts produced and perform first-piece inspection, as well as subsequent inspections, to ensure overall quality.Responsible for taking care of routine maintenance and keeping the work area neat and clean.Follow all rules regarding machine operation and machine guarding.Maintain simple reports on productivity, quality and safety.Skills And ExperiencePossess and use the appropriate inspection equipment to ensure the quality of the parts produced. Must be equipped with all the required tools to perform the functions of their job.Physical ability to do work requiring frequent standing and bending, as well as pushing, pulling and lifting up to 30 lbs. frequently.Sufficient reading and writing ability to follow work order instructions and prepare simple production reports.Sufficient visual acuity (corrected) to read instructions, operate machines and inspect parts.Sufficient manual dexterity to operate the equipment properly.Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
remote
remote
Cryptocurrency Settlement and Operations (Remote - Asia Hours)
Zero Hash IT / Development
Remote (Asia Time Zone Permitted) Negotiable
About The RoleZero Hash is looking for an experienced Settlement and Operations Specialist, with a background in FinTech SAAS businesses, who is looking to build the infrastructure for Finance 2.0. You´ll be responsible for managing settlements, processing fiat and crypto transactions, and improving operational processes. You will be the public face of the company and interact directly with our partners.This is a perfect role for someone who is looking for a fast-paced role in a hyper-growth company, with high reward.ResponsibilitiesProcess fiat and crypto settlementsFacilitate treasury operations, crypto and cash management functionsSupport client integrationsResearch and resolve financial and technical issuesMaintain working relationships across teams including dev, product, and business developmentRequirementsBachelor's degree on relevant subject or equivalent experienceWorking experience in payments, settlements, trading, and/or a finance operations roleSelf-starter who can work accurately in a fast-paced environment and manage multiple tasksKnowledge of the digital assets markets and infrastructureExperience with the Rest / Websocket API is a plusExperience with SQL queries and databases is a plusAmbitious with a positive demeanorEnglish fluencyBenefits OfferedWe believe that the best way to succeed is by having a happy, motivated and healthy team. We offer the following benefits:Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums as well as a portion of spouse/childrenVision & Dental InsuranceMental Health and Wellness ProgramEquity Ownership and Early ExerciseMaternity & Paternity LeaveEducational budget of $1000WFH stipend of $500WeWork All Access MembershipVisa Sponsorship401kAbout Zero HashZero Hash is a B2B embedded infrastructure platform that allows any platform to integrate digital assets natively into their own customer experience quickly and easily (a matter of API endpoints). We power neo-banks, broker-dealers, and payment groups to offer digital asset trading and custody, crypto-backed rewards and round-ups programs as well as yield through staking and DeFi and NFTs.Our thesis is very simple: every financial services firm will offer digital assets within the next 2 years and will do so through platforms such as Zero Hash. Zero Hash is defining the new FinTech vertical of digital-assets-as-a-service.Clients include MoneyLion, Wirex, Deserve, MoonPay, tastytrade, Drivewealth. Backed by Point72 Ventures, NYCA, Bain Capital, tastytrade.The Zero Hash CultureAll Zero Hash employees are guided by the following characteristics and core principles:Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.Empathy - An ability to listen, respect and understand your co-workers, customers and everyone you interact with no matter how different they are to you. We are proud of our diversity.Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa. Both as an organization and as individuals, we need to admit mistakes and learn from them.Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.Follow usTwitterLinkedInYoutubeBlog
Zero Hash
(IT / Development)
About The RoleZero Hash is looking for an experienced Settlement and Operations Specialist, with a background in FinTech SAAS businesses, who is looking to build the infrastructure for Finance 2.0. You´ll be responsible for managing settlements, processing fiat and crypto transactions, and improving operational processes. You will be the public face of the company and interact directly with our partners.This is a perfect role for someone who is looking for a fast-paced role in a hyper-growth company, with high reward.ResponsibilitiesProcess fiat and crypto settlementsFacilitate treasury operations, crypto and cash management functionsSupport client integrationsResearch and resolve financial and technical issuesMaintain working relationships across teams including dev, product, and business developmentRequirementsBachelor's degree on relevant subject or equivalent experienceWorking experience in payments, settlements, trading, and/or a finance operations roleSelf-starter who can work accurately in a fast-paced environment and manage multiple tasksKnowledge of the digital assets markets and infrastructureExperience with the Rest / Websocket API is a plusExperience with SQL queries and databases is a plusAmbitious with a positive demeanorEnglish fluencyBenefits OfferedWe believe that the best way to succeed is by having a happy, motivated and healthy team. We offer the following benefits:Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums as well as a portion of spouse/childrenVision & Dental InsuranceMental Health and Wellness ProgramEquity Ownership and Early ExerciseMaternity & Paternity LeaveEducational budget of $1000WFH stipend of $500WeWork All Access MembershipVisa Sponsorship401kAbout Zero HashZero Hash is a B2B embedded infrastructure platform that allows any platform to integrate digital assets natively into their own customer experience quickly and easily (a matter of API endpoints). We power neo-banks, broker-dealers, and payment groups to offer digital asset trading and custody, crypto-backed rewards and round-ups programs as well as yield through staking and DeFi and NFTs.Our thesis is very simple: every financial services firm will offer digital assets within the next 2 years and will do so through platforms such as Zero Hash. Zero Hash is defining the new FinTech vertical of digital-assets-as-a-service.Clients include MoneyLion, Wirex, Deserve, MoonPay, tastytrade, Drivewealth. Backed by Point72 Ventures, NYCA, Bain Capital, tastytrade.The Zero Hash CultureAll Zero Hash employees are guided by the following characteristics and core principles:Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and make a difference every day.Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.Empathy - An ability to listen, respect and understand your co-workers, customers and everyone you interact with no matter how different they are to you. We are proud of our diversity.Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa. Both as an organization and as individuals, we need to admit mistakes and learn from them.Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.Follow usTwitterLinkedInYoutubeBlog
remote
remote
Operations Manager
Kaizen Empire (Retail)
Remote (Asia Time Zone Permitted) Negotiable
*REMOTE JOB FOR A USA COMPANY - WORK FROM HOME*Kaizen Empire is a rapidly growing USA based eCommerce company that designs, develops, manufactures, and sells toys on Amazon. We've launched 100+ products across 7 brands that have generated over 50 million in revenue. We are laser focused on developing our people, products, and processes in a better way to infinity and beyond.We are looking for an Operations Manager that can manage all aspects of the business. You will manage day to day operations, expand into new markets, and increase revenue by working with the CEO to develop and execute new strategies.*SEE LINK AT THE BOTTOM OF THIS POST TO APPLY*ResponsibilitiesHire, train, and manage teams for different functions in the businessManage Amazon Seller Central and resolve any issuesTroubleshoot and resolve issues that arise from the day to day operations of an Amazon business (listing suspensions, indexing issues, supply chain issues, slow sales, marketing problems, etc)Setup and manage ClickUp or AirTable for task and project managementDevelop and execute strategies to meet business goalsExpand catalog to Amazon international marketplacesManage new product launch execution on AmazonMaintain 100% in-stock rate with lean IPI score on AmazonInvestigates and troubleshoots supply chain, product development and inventory issues/problems.Manage and create KPIs to help meet company goalsQualificationsPerfect verbal and written English grammar skills.3+ years of experience in a similar managerial roleClickUp or AirTable Project Management: 1 Year RequiredBachelor's Degree RequiredProficiency with Microsoft OfficeExcellent project management and analytical skills.Strong organizational and communication skillsStrong ability to multitaskIndependent and self-motivatedAbility to work efficiently in a fast-paced environmentComfort working with multiple groups within businessBenefits13th Month Paid Salary10 Days of Paid Time OffPerformance IncentivesOpportunities for growthPaid trainingAnnual salary increasesPaid travel opportunitiesIf you are interested in this position, you are required to complete the pre-screening questionnaire using the link below. Allow yourself 30-45 minutes to complete. Do not apply for this position without completing this questionnaire.
Kaizen Empire
(Retail)
*REMOTE JOB FOR A USA COMPANY - WORK FROM HOME*Kaizen Empire is a rapidly growing USA based eCommerce company that designs, develops, manufactures, and sells toys on Amazon. We've launched 100+ products across 7 brands that have generated over 50 million in revenue. We are laser focused on developing our people, products, and processes in a better way to infinity and beyond.We are looking for an Operations Manager that can manage all aspects of the business. You will manage day to day operations, expand into new markets, and increase revenue by working with the CEO to develop and execute new strategies.*SEE LINK AT THE BOTTOM OF THIS POST TO APPLY*ResponsibilitiesHire, train, and manage teams for different functions in the businessManage Amazon Seller Central and resolve any issuesTroubleshoot and resolve issues that arise from the day to day operations of an Amazon business (listing suspensions, indexing issues, supply chain issues, slow sales, marketing problems, etc)Setup and manage ClickUp or AirTable for task and project managementDevelop and execute strategies to meet business goalsExpand catalog to Amazon international marketplacesManage new product launch execution on AmazonMaintain 100% in-stock rate with lean IPI score on AmazonInvestigates and troubleshoots supply chain, product development and inventory issues/problems.Manage and create KPIs to help meet company goalsQualificationsPerfect verbal and written English grammar skills.3+ years of experience in a similar managerial roleClickUp or AirTable Project Management: 1 Year RequiredBachelor's Degree RequiredProficiency with Microsoft OfficeExcellent project management and analytical skills.Strong organizational and communication skillsStrong ability to multitaskIndependent and self-motivatedAbility to work efficiently in a fast-paced environmentComfort working with multiple groups within businessBenefits13th Month Paid Salary10 Days of Paid Time OffPerformance IncentivesOpportunities for growthPaid trainingAnnual salary increasesPaid travel opportunitiesIf you are interested in this position, you are required to complete the pre-screening questionnaire using the link below. Allow yourself 30-45 minutes to complete. Do not apply for this position without completing this questionnaire.
remote
remote
Senior Director, Cloud Hosting Operations
Ceridian IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.How do we make work life better?By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiencesBy hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, OptimismBy using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global usersWe understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!Location: For this role, we are open to remote work and can hire anywhere in Australia or Singapore.About The OpportunityCeridian is looking for a Snr Director Cloud Hosting Operations to join our Cloud Technology and Operations organization to lead and contribute to the success of the team and is responsible for the day to day operations of the Hosting organization. The Snr Director of Cloud Hosting Operations will combine excellent technical and functional skills with a keen business sense to deliver top notch customer-focused support and drive strategic and tactical initiatives.The Cloud Hosting Operations Team consists of personnel with an array of skills including systems administration, database administration and configuration management. These personnel work from different countries and time zones to support the infrastructure and customer environments in our data centers in North America, Europe, and Australia. This is an excellent opportunity to join a rapidly growing leading innovator in next-generation Workforce Management & Payroll solutions in a technically challenging and rewarding role.What You’ll Get To DoThe Snr Director Cloud Hosting Operations, will lead and contribute to the success of the team responsible for the day to day operations of the Hosting organization. Those responsibilities include: Contribute to establishing and be responsible for the success of Cloud Hosting objectives and long-range goals, impacting internal and external customers that align with the company’s strategic initiativesAccountable for the first-tier support for all infrastructure related incidentsAccountable for time sensitive response for production systemsMaintaining the highest level of satisfaction by adhering to Ceridian standards and SLAsDevelop deep platform and product deployment expertiseBe both a functional and technical subject matter expert for the team and leadershipRespond to change tickets and performing upgrades across our nonproduction systemsProduce and improve on existing process and documentationMonitor, deploy and maintain client pre-production and production environmentsReport problems found to our Support and Development organization to make the product better for us and our customersPlan and organize maintenance windows with our Shared Services teamsPerform troubleshooting of issues and write RCA documentation as appropriateVendor management for our infrastructure and services partners to ensure we are successful in supporting our customer objectivesParticipate in a wide variety of operational projects including:Deployment automationOptimizing internal processes and proceduresSupport regular audits for SSAE 16 auditsCapacity planningDisaster recovery engagementsResponsible for the success of large scale, complex initiativesProvide overall direction and ability to effectively prioritize and address competing priorities for the teamProvide leadership, coaching, mentorship to new resources, and career development to the team What’s In It For YouEncouragement to be the best version of yourself at and away from work:YOUnity diversity and inclusion programsAmazing time away from work programsSupport for your total well-being through our Live Well, Work Well programs targeting all aspects of your lifeRecognition for your contributions through excellent pay, perks, and rewardsGiving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian CaresOpportunities to fuel your career growth through numerous internal and external programs and events Skills And Experience We ValueBachelor Degree in Computer Science, Engineering, or relevant software/computer related fields5-10 years relevant technical experience with a minimum of staff management experienceProficiency with public cloud platforms (i.e. Azure/AWS) requiredStrong familiarity with Microsoft Server Technology (e.g. Windows 2008/2012 and SQL Server 2012) and VMWare toolsStrong proficiency with SQL and an understanding of relational database systemsProven track record of experience with transforming technology within a large cloud organizationProven track record of inspiring and leading a team while maintaining high levels of employee commitment and engagementAbility to navigate a dynamic environmentAbility to cross collaborate with various business units and at all levels of leadership as well as interact professionally with clients and vendorsSuperior communication, organizational, and problem-solving skillsExcellent troubleshooting skills with networking and storageSolid exposure to hosting and change management protocolsAbility to work flexible hours and a willingness to carry a on call phone as required What Would Make You Really Stand OutExperience in migration from private to public cloud a definite asset.Experience managing systems and resources used to support mission critical applications in a Cloud model. Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.Apply Now
Ceridian
(IT / Development)
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.How do we make work life better?By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiencesBy hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, OptimismBy using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global usersWe understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!Location: For this role, we are open to remote work and can hire anywhere in Australia or Singapore.About The OpportunityCeridian is looking for a Snr Director Cloud Hosting Operations to join our Cloud Technology and Operations organization to lead and contribute to the success of the team and is responsible for the day to day operations of the Hosting organization. The Snr Director of Cloud Hosting Operations will combine excellent technical and functional skills with a keen business sense to deliver top notch customer-focused support and drive strategic and tactical initiatives.The Cloud Hosting Operations Team consists of personnel with an array of skills including systems administration, database administration and configuration management. These personnel work from different countries and time zones to support the infrastructure and customer environments in our data centers in North America, Europe, and Australia. This is an excellent opportunity to join a rapidly growing leading innovator in next-generation Workforce Management & Payroll solutions in a technically challenging and rewarding role.What You’ll Get To DoThe Snr Director Cloud Hosting Operations, will lead and contribute to the success of the team responsible for the day to day operations of the Hosting organization. Those responsibilities include: Contribute to establishing and be responsible for the success of Cloud Hosting objectives and long-range goals, impacting internal and external customers that align with the company’s strategic initiativesAccountable for the first-tier support for all infrastructure related incidentsAccountable for time sensitive response for production systemsMaintaining the highest level of satisfaction by adhering to Ceridian standards and SLAsDevelop deep platform and product deployment expertiseBe both a functional and technical subject matter expert for the team and leadershipRespond to change tickets and performing upgrades across our nonproduction systemsProduce and improve on existing process and documentationMonitor, deploy and maintain client pre-production and production environmentsReport problems found to our Support and Development organization to make the product better for us and our customersPlan and organize maintenance windows with our Shared Services teamsPerform troubleshooting of issues and write RCA documentation as appropriateVendor management for our infrastructure and services partners to ensure we are successful in supporting our customer objectivesParticipate in a wide variety of operational projects including:Deployment automationOptimizing internal processes and proceduresSupport regular audits for SSAE 16 auditsCapacity planningDisaster recovery engagementsResponsible for the success of large scale, complex initiativesProvide overall direction and ability to effectively prioritize and address competing priorities for the teamProvide leadership, coaching, mentorship to new resources, and career development to the team What’s In It For YouEncouragement to be the best version of yourself at and away from work:YOUnity diversity and inclusion programsAmazing time away from work programsSupport for your total well-being through our Live Well, Work Well programs targeting all aspects of your lifeRecognition for your contributions through excellent pay, perks, and rewardsGiving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian CaresOpportunities to fuel your career growth through numerous internal and external programs and events Skills And Experience We ValueBachelor Degree in Computer Science, Engineering, or relevant software/computer related fields5-10 years relevant technical experience with a minimum of staff management experienceProficiency with public cloud platforms (i.e. Azure/AWS) requiredStrong familiarity with Microsoft Server Technology (e.g. Windows 2008/2012 and SQL Server 2012) and VMWare toolsStrong proficiency with SQL and an understanding of relational database systemsProven track record of experience with transforming technology within a large cloud organizationProven track record of inspiring and leading a team while maintaining high levels of employee commitment and engagementAbility to navigate a dynamic environmentAbility to cross collaborate with various business units and at all levels of leadership as well as interact professionally with clients and vendorsSuperior communication, organizational, and problem-solving skillsExcellent troubleshooting skills with networking and storageSolid exposure to hosting and change management protocolsAbility to work flexible hours and a willingness to carry a on call phone as required What Would Make You Really Stand OutExperience in migration from private to public cloud a definite asset.Experience managing systems and resources used to support mission critical applications in a Cloud model. Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.Apply Now
remote
remote
Remote Network Operations Technician
Staff Domain (Outsourcing/offshoring)
Remote (Asia Time Zone Permitted) Negotiable
Job SummaryThe objective of the Remote Network Operations Technician (RNT) is to provide superb customer service reflecting the client-centric and quality focused mission of Tech North Solutions Inc. through the direct provision of remote support for network and server infrastructure. The RNT works as part of a team that is accountable for the overall technical status of the account, including customer satisfaction. The RNT will be primarily focused on systems administration and support functions but will be expected to participate in project delivery and provide end user support as necessary.The Ideal Candidate Will Be Professional, Positive, And Believe That Customer Service Is a Priority And Can Function Effectively In a Fast-paced Dynamic Work Environment And Possess The FollowingExcellent verbal and written communication and interpersonal skills. Able to explain technical issues in clear and understandable languageExperience in delivering outstanding customer service, solution focused, enthusiastic, and willingness to learnDemonstrated ability to work within a team oriented environmentStrong organizational, analytical and problem solving skills including proven troubleshooting and diagnostic skills with a proactive attitude towards problem identification and resolutionAbility to demonstrate confidence, patience and diplomacy in a demanding environmentMust be a detail-oriented self-starter – function autonomously, with minimal supervisionMature, reliable and highly organizedJob ResponsibilitiesProactive maintenance, analysis, documentation, and testing of client network environments through a combination of scheduled and reactive remote work utilizing necessary independent judgment and discretionPerform desktop, server and network diagnostic and repairs, including modifications to various server and router operating systems.Project Deployment – the RNT will work with assigned project leads and project managers, working assigned tasks and within defined project scope and milestones to ensure the successful deployment of I.T. projects for our clientsAnalyze system performance to identify deficiencies and help develop and recommend solutions for improvement, to maximize the design of client’s networks.Level 1 Support - Provide Subject matter expertise to diagnose and remedy server, network and end user issues that are escalated from the Helpdesk, Clients, client stakeholders and/or other members of the Service Delivery TeamParticipate in technical discussions with clients and client stakeholders that impact the client’s business continuity and growthProfessionally document all work performed and submit accurate timecards on a daily basisMaintain accurate and up to date documentation of client’s network environment and supporting material that ensures consistent quality remote support by any member of theService Delivery TeamIdentification of new revenue opportunities, primarily via incremental upgrades or change planning, within their assigned clientsEffective Utilization target of 80% or greaterParticipate in the on call rotation that may include off hours onsite visitsRequirementsJob Qualifications:Two year technical diploma or equivalent combination of relevant education and a minimum of two years’ experience in an IT support role is preferred.At least one of: Current CompTIA A+/Server+/Network+/Security+ Certification as well as a current Microsoft certification MCSE/MCITP/MCTS (server competency).Manage the NOC using RMM tools to handle issues and provide proactive maintenance.Manage the SOC infrastructure to mitigate internal and client risk and threats.Knowledge and experience supporting and installing Windows XP/Vista/7/8/10/11.Significant experience supporting and installing Microsoft Windows Server 2008/2012/2016/2019 Operating Systems including and Microsoft Active Directory, Group Policy and network configuration.Advanced knowledge and proven record deploying and supporting Microsoft Office desktop applications Microsoft 365 and G-Suite are also used extensively by our clients.Linux or Mac experience is an asset but not essential.Strong knowledge working with and diagnosing PC hardware (workstation and server) problems.Very good understanding and practical deployment experience of the following protocols and networking services: TCP/IP, DNS, DHCP, VPNs (Site to Site, Client to site and SSL), VLANs, ACLs,Routing, Layer 2 & Layer 3 Switching. A Cisco CCNA is an asset. We use Watchguard routers primarily. A Watchguard certificate is an asset but training is available.Good understanding of and practical installation and administration experience of Backup and Disaster Recovery processes, software and hardware. We primarily use Datto BCDR solutions so experience with that platform is an asset.Good understanding of WLAN, and Wireless connectivity and security concepts. We use Ubiquity wireless solutions so experience with this platform is an asset.Strong background in physical Ethernet cable installation (cable runs, patch panel and wall termination, testing, tracing). This position is remote but an understanding is essential.Good understanding of and practical administration experience in Virtualized environments (VMware and/or Microsoft Hyper V preferred).Ability to communicate with users over the phone and provide remote support and using a variety of remote support tools.Internal/External ContactsDaily Interactions via email or phone with client contactsDaily interaction with team members and a variety of clients. The RNT works closely with the Operations Lead and Client Account Manager stakeholders to ensure consistent quality Service Delivery.Must be aware of and make best use of proper escalation procedure for technical and non?technical client issues in order to achieve timely quality resolution and client satisfactionWill follow PH Holidays
Staff Domain
(Outsourcing/offshoring)
Job SummaryThe objective of the Remote Network Operations Technician (RNT) is to provide superb customer service reflecting the client-centric and quality focused mission of Tech North Solutions Inc. through the direct provision of remote support for network and server infrastructure. The RNT works as part of a team that is accountable for the overall technical status of the account, including customer satisfaction. The RNT will be primarily focused on systems administration and support functions but will be expected to participate in project delivery and provide end user support as necessary.The Ideal Candidate Will Be Professional, Positive, And Believe That Customer Service Is a Priority And Can Function Effectively In a Fast-paced Dynamic Work Environment And Possess The FollowingExcellent verbal and written communication and interpersonal skills. Able to explain technical issues in clear and understandable languageExperience in delivering outstanding customer service, solution focused, enthusiastic, and willingness to learnDemonstrated ability to work within a team oriented environmentStrong organizational, analytical and problem solving skills including proven troubleshooting and diagnostic skills with a proactive attitude towards problem identification and resolutionAbility to demonstrate confidence, patience and diplomacy in a demanding environmentMust be a detail-oriented self-starter – function autonomously, with minimal supervisionMature, reliable and highly organizedJob ResponsibilitiesProactive maintenance, analysis, documentation, and testing of client network environments through a combination of scheduled and reactive remote work utilizing necessary independent judgment and discretionPerform desktop, server and network diagnostic and repairs, including modifications to various server and router operating systems.Project Deployment – the RNT will work with assigned project leads and project managers, working assigned tasks and within defined project scope and milestones to ensure the successful deployment of I.T. projects for our clientsAnalyze system performance to identify deficiencies and help develop and recommend solutions for improvement, to maximize the design of client’s networks.Level 1 Support - Provide Subject matter expertise to diagnose and remedy server, network and end user issues that are escalated from the Helpdesk, Clients, client stakeholders and/or other members of the Service Delivery TeamParticipate in technical discussions with clients and client stakeholders that impact the client’s business continuity and growthProfessionally document all work performed and submit accurate timecards on a daily basisMaintain accurate and up to date documentation of client’s network environment and supporting material that ensures consistent quality remote support by any member of theService Delivery TeamIdentification of new revenue opportunities, primarily via incremental upgrades or change planning, within their assigned clientsEffective Utilization target of 80% or greaterParticipate in the on call rotation that may include off hours onsite visitsRequirementsJob Qualifications:Two year technical diploma or equivalent combination of relevant education and a minimum of two years’ experience in an IT support role is preferred.At least one of: Current CompTIA A+/Server+/Network+/Security+ Certification as well as a current Microsoft certification MCSE/MCITP/MCTS (server competency).Manage the NOC using RMM tools to handle issues and provide proactive maintenance.Manage the SOC infrastructure to mitigate internal and client risk and threats.Knowledge and experience supporting and installing Windows XP/Vista/7/8/10/11.Significant experience supporting and installing Microsoft Windows Server 2008/2012/2016/2019 Operating Systems including and Microsoft Active Directory, Group Policy and network configuration.Advanced knowledge and proven record deploying and supporting Microsoft Office desktop applications Microsoft 365 and G-Suite are also used extensively by our clients.Linux or Mac experience is an asset but not essential.Strong knowledge working with and diagnosing PC hardware (workstation and server) problems.Very good understanding and practical deployment experience of the following protocols and networking services: TCP/IP, DNS, DHCP, VPNs (Site to Site, Client to site and SSL), VLANs, ACLs,Routing, Layer 2 & Layer 3 Switching. A Cisco CCNA is an asset. We use Watchguard routers primarily. A Watchguard certificate is an asset but training is available.Good understanding of and practical installation and administration experience of Backup and Disaster Recovery processes, software and hardware. We primarily use Datto BCDR solutions so experience with that platform is an asset.Good understanding of WLAN, and Wireless connectivity and security concepts. We use Ubiquity wireless solutions so experience with this platform is an asset.Strong background in physical Ethernet cable installation (cable runs, patch panel and wall termination, testing, tracing). This position is remote but an understanding is essential.Good understanding of and practical administration experience in Virtualized environments (VMware and/or Microsoft Hyper V preferred).Ability to communicate with users over the phone and provide remote support and using a variety of remote support tools.Internal/External ContactsDaily Interactions via email or phone with client contactsDaily interaction with team members and a variety of clients. The RNT works closely with the Operations Lead and Client Account Manager stakeholders to ensure consistent quality Service Delivery.Must be aware of and make best use of proper escalation procedure for technical and non?technical client issues in order to achieve timely quality resolution and client satisfactionWill follow PH Holidays
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