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remote
remote
Senior Product Operations
Amber Group IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Who we are. At Amber, you will get to know a group of ambitious young people, diverse and aim to grow fast with the wave of a promising industry. They are courageous, yet modest and diligent. Together with all members coming from different places, we are to establish an inclusive, proactive, and globalized environment that embraces changes, allows people to play to their strength and live a fun life. We see the future opportunities and are here to fulfill our passion for the industry. One step at a time, we keep our feet on the ground and forge ahead towards big dreams.Where we are. Since day one, Amber’s business was yet born to be global. By far, we have operated in Hong Kong, Singapore, Pan-Asia, North America, and Europe and have left footprints in 70 countries and areas. The recent $100M Series B fundraising at a pre-money valuation of $1 billion has made us the latest FinTech unicorn in Asia.What we do. We are committed to offering streamlined crypto finance experiences by combining the best-in-class technology and sophisticated quantitative research and trading capabilities. Our goal is to consistently optimize investment flexibility, constantly maximize investment returns, and generate ever-lasting value for our clients. The solid revenue-generating base sees tons of possibilities for us to dive into the future, with advanced technology and content.Why you join Amber. The industry is no doubt the conjunction of the existing world to the future. In the fast pace of movement, you sure will work with many smart people in the soil of fast growth, sharing and helping. Here, we regard people as an integrated and unique ones to contribute, collaborate, and create. We hope to provide opportunities for you to achieve the total rewards including all-around personal development; competitive compensation & benefits; and subject wellbeing. Website: https://www.ambergroup.io/ ResponsibilitiesMap out the user journey and increase user funnel conversion through surfacing product ask, user education, operation campaign.Use data, user research, and a test and learn approach to inform decisions and continually optimize products.Stay on top of the global industry trends and make appropriate recommendations proactively.Requirements5 years of proven success in growth marketing and operation.Proven track record designing and executing successful operations.Knowledge of product design.Able to analyze the data and gain insights from the data.Excellent communication and interpersonal skills in both English and Chinese.What we offer.Total Rewards for one to get holistic rewards comprehensively, including:Opportunities to enjoy holistic personal development, including the organization resources you accumulated in an excellent company culture , professional and personal growth along the learning journey in various jobs, and leadership development when collaborating with people across borders.Compensation and Benefits will reflect the progress of development of both individual and the organization. Amber will follow the pace of company growth and changes in the external environment to continuously provide colleagues with competitive salary returns and benefits guarantees. People will share common value and goal based on Mid-and-long term incentive plan framework.Subject wellbeing of everyone is the foundation for the sustainable development of the individual and Amber. We aim to create a full spectrum employee experience for colleagues with the combination of the working environment (including flexible working time and remote work in case of need) , benefit programs, learning and sharing in activities and communities full of fun elements.
Amber Group
(IT / Development)
Who we are. At Amber, you will get to know a group of ambitious young people, diverse and aim to grow fast with the wave of a promising industry. They are courageous, yet modest and diligent. Together with all members coming from different places, we are to establish an inclusive, proactive, and globalized environment that embraces changes, allows people to play to their strength and live a fun life. We see the future opportunities and are here to fulfill our passion for the industry. One step at a time, we keep our feet on the ground and forge ahead towards big dreams.Where we are. Since day one, Amber’s business was yet born to be global. By far, we have operated in Hong Kong, Singapore, Pan-Asia, North America, and Europe and have left footprints in 70 countries and areas. The recent $100M Series B fundraising at a pre-money valuation of $1 billion has made us the latest FinTech unicorn in Asia.What we do. We are committed to offering streamlined crypto finance experiences by combining the best-in-class technology and sophisticated quantitative research and trading capabilities. Our goal is to consistently optimize investment flexibility, constantly maximize investment returns, and generate ever-lasting value for our clients. The solid revenue-generating base sees tons of possibilities for us to dive into the future, with advanced technology and content.Why you join Amber. The industry is no doubt the conjunction of the existing world to the future. In the fast pace of movement, you sure will work with many smart people in the soil of fast growth, sharing and helping. Here, we regard people as an integrated and unique ones to contribute, collaborate, and create. We hope to provide opportunities for you to achieve the total rewards including all-around personal development; competitive compensation & benefits; and subject wellbeing. Website: https://www.ambergroup.io/ ResponsibilitiesMap out the user journey and increase user funnel conversion through surfacing product ask, user education, operation campaign.Use data, user research, and a test and learn approach to inform decisions and continually optimize products.Stay on top of the global industry trends and make appropriate recommendations proactively.Requirements5 years of proven success in growth marketing and operation.Proven track record designing and executing successful operations.Knowledge of product design.Able to analyze the data and gain insights from the data.Excellent communication and interpersonal skills in both English and Chinese.What we offer.Total Rewards for one to get holistic rewards comprehensively, including:Opportunities to enjoy holistic personal development, including the organization resources you accumulated in an excellent company culture , professional and personal growth along the learning journey in various jobs, and leadership development when collaborating with people across borders.Compensation and Benefits will reflect the progress of development of both individual and the organization. Amber will follow the pace of company growth and changes in the external environment to continuously provide colleagues with competitive salary returns and benefits guarantees. People will share common value and goal based on Mid-and-long term incentive plan framework.Subject wellbeing of everyone is the foundation for the sustainable development of the individual and Amber. We aim to create a full spectrum employee experience for colleagues with the combination of the working environment (including flexible working time and remote work in case of need) , benefit programs, learning and sharing in activities and communities full of fun elements.
remote
remote
Social Media Evaluation Project for Vietnamese Speakers in Vietnam
Appen IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Social Media Evaluation for Vietnamese Speakers in VietnamThis project is designed to segment pages individuals or publishing organization. This project might be the project for you!  Requirements: Must reside and have resided for 5+ consecutive years, in the market for which the testing is being performed Be fluent in written and verbal Vietnamese. Requires contractors to use Chrome web browser. Require a commitment of approximately 3-5 hours.  Please follow the steps below on how to apply for the project: 1. Visit the Appen website using the link below: https://connect.appen.com/qrp/public/jobs?sref=928d97e800be3cf8a80b3c459ad34f5c2. Choose Vietnamese (Vietnam) as your primary language.3. Complete the Registration page and click the Submit Application button to create your account 4. Once your account has been created, click the 'All Projects' Tab and look for this project. 5. Choose the "Apply" button to start your qualification to the project.  Don’t miss the chance to earn extra income working from the comfort of your own home. This is a great opportunity for you and your friends! • Work from home with flexible hours • You can work on our projects around your other jobs • Appen is ranked as top 1 out of 100 companies offering remote jobs by Flexjobs.com  A diverse, inclusive culture is vital to our mission of helping build better AI. We offer opportunities for individuals of all abilities and backgrounds.  Thank you and we hope to work with you soon! #Workfromhome #Vietnamese #socialmedia #Vietnam #opportunity #evaluator #remotejob #searchresult #opportunity #earnextra #wfh #artificialintelligence #hiring #jobsearch #socialmedia #Vietnamesejobs #opportunityinVietnam
Appen
(IT / Development)
Social Media Evaluation for Vietnamese Speakers in VietnamThis project is designed to segment pages individuals or publishing organization. This project might be the project for you!  Requirements: Must reside and have resided for 5+ consecutive years, in the market for which the testing is being performed Be fluent in written and verbal Vietnamese. Requires contractors to use Chrome web browser. Require a commitment of approximately 3-5 hours.  Please follow the steps below on how to apply for the project: 1. Visit the Appen website using the link below: https://connect.appen.com/qrp/public/jobs?sref=928d97e800be3cf8a80b3c459ad34f5c2. Choose Vietnamese (Vietnam) as your primary language.3. Complete the Registration page and click the Submit Application button to create your account 4. Once your account has been created, click the 'All Projects' Tab and look for this project. 5. Choose the "Apply" button to start your qualification to the project.  Don’t miss the chance to earn extra income working from the comfort of your own home. This is a great opportunity for you and your friends! • Work from home with flexible hours • You can work on our projects around your other jobs • Appen is ranked as top 1 out of 100 companies offering remote jobs by Flexjobs.com  A diverse, inclusive culture is vital to our mission of helping build better AI. We offer opportunities for individuals of all abilities and backgrounds.  Thank you and we hope to work with you soon! #Workfromhome #Vietnamese #socialmedia #Vietnam #opportunity #evaluator #remotejob #searchresult #opportunity #earnextra #wfh #artificialintelligence #hiring #jobsearch #socialmedia #Vietnamesejobs #opportunityinVietnam
remote
remote
Security Operations Analyst
vTeam IT / Development
Remote (Asia Time Zone Permitted) Negotiable
About vTeamvTeam is an American owned and locally managed offshore staffing company that recruits the best people to help our clients thrive.About the parent companyBlackPoint IT Services is an IT company established in 1977 with offices in Kent, Portland, Tucson, and Phoenix. With more than 40 years of technology and business IT services expertise, we thrive on exceptional service and use technology to further enable the success of our clients. We take business personally and believe in giving back to our clients and the community. By working as a team, we align our services and technology solutions with the goals and objectives of our clients to deliver business value and service that's second to none.Network Security Operations Analyst Job Description Responsibilities Perform security and network assessments and analysis Incident Response and act as an escalation resource for security and networking issues Implement security tools, policies, and procedures in conjunction with the company’s security strategy  Configure various network devices and services (e.g., firewalls, switches, VLANs, VPN, QoS) Perform network device management and maintenance Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Deploy/Configure Tools (actively participate in client onboarding) Provide Associate Consultant Level support and troubleshooting to resolve networking and security issues Document security and network settings Coordinate with vendors and other IT personnel for problem resolution Managed remote monitoring and management tools\system (Automate and Auvik) and specifically alerts and notifications and respond accordingly through service tickets Support remote access solutions: VPN and Terminal Services System documentation maintenance and review in IT Glue Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of customer requests Ability to work in a team and communicate effectively Responsible for entering time in ConnectWise Manage as it occurs Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University Enter all work as service tickets into ConnectWise Manage Support services for Microsoft Windows Server and VMware vSphere Share management duties for BlackPoint private cloud environment "VMware cluster" Skills Security related training or certifications (or working towards certification) Extensive Hands-on firewall experience (Watchguard, Sophos and Sonicwall experience a plus) Working knowledge of technologies such as TCP/IP, MPLS, EIGRP, BGP, OSPF, RIP, QoS, SIP, H323, IPsec, DMVPN, Wireless Ability to prioritize work in a fast-paced environment. Attention to details and completeness of work (e.g. documentation) will be expected Proven hands-on network engineering experience. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic, and network analytics tools University degree in Computer Science or a related subject 
vTeam
(IT / Development)
About vTeamvTeam is an American owned and locally managed offshore staffing company that recruits the best people to help our clients thrive.About the parent companyBlackPoint IT Services is an IT company established in 1977 with offices in Kent, Portland, Tucson, and Phoenix. With more than 40 years of technology and business IT services expertise, we thrive on exceptional service and use technology to further enable the success of our clients. We take business personally and believe in giving back to our clients and the community. By working as a team, we align our services and technology solutions with the goals and objectives of our clients to deliver business value and service that's second to none.Network Security Operations Analyst Job Description Responsibilities Perform security and network assessments and analysis Incident Response and act as an escalation resource for security and networking issues Implement security tools, policies, and procedures in conjunction with the company’s security strategy  Configure various network devices and services (e.g., firewalls, switches, VLANs, VPN, QoS) Perform network device management and maintenance Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Deploy/Configure Tools (actively participate in client onboarding) Provide Associate Consultant Level support and troubleshooting to resolve networking and security issues Document security and network settings Coordinate with vendors and other IT personnel for problem resolution Managed remote monitoring and management tools\system (Automate and Auvik) and specifically alerts and notifications and respond accordingly through service tickets Support remote access solutions: VPN and Terminal Services System documentation maintenance and review in IT Glue Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of customer requests Ability to work in a team and communicate effectively Responsible for entering time in ConnectWise Manage as it occurs Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University Enter all work as service tickets into ConnectWise Manage Support services for Microsoft Windows Server and VMware vSphere Share management duties for BlackPoint private cloud environment "VMware cluster" Skills Security related training or certifications (or working towards certification) Extensive Hands-on firewall experience (Watchguard, Sophos and Sonicwall experience a plus) Working knowledge of technologies such as TCP/IP, MPLS, EIGRP, BGP, OSPF, RIP, QoS, SIP, H323, IPsec, DMVPN, Wireless Ability to prioritize work in a fast-paced environment. Attention to details and completeness of work (e.g. documentation) will be expected Proven hands-on network engineering experience. Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic, and network analytics tools University degree in Computer Science or a related subject 
remote
remote
Operational Bidding Specialist - Remote
PPD IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Job DescriptionPurposeSupports the achievement of financial and business objectives by leading, assisting and developing high quality, customer focused proposals. Collaborates cross-functionally to produce end product.ResponsibilitiesEvaluates RFPs and participates in strategy calls to determine the most efficient and effective bid strategy.Liaises with business development, contracts and proposals, and operations teams to ensure that the proposal and strategy meet the business needs.Consults with internal subject matter experts to determine labor requirements, develop processes for non-standard activities, confirm client specific bidding standards and verify assumptions on specifications not identified in RFP.Modifies the proposal text to reflect study requirements and assumptions specific to the opportunity and ensures proposal text aligns with budget.Reviews client grids to ensure accuracy of mapping and unit definitions.Prepares proposals and revisions for basic to moderately complex opportunities.May interact with client to assist in determining requirements and service levels.Attends bid review to present and defend budget to senior management.Updates and maintains corporate databases as required and ensures accurate information is included in tracking reports.Job QualificationBachelor's degree or equivalent and relevant formal academic / vocational qualification.Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years’) or equivalent combination of education, training, and experience.Knowledge, Skills And AbilitiesStrong verbal and written communication skillsGood organizational skills with ability to prioritize multiple tasksAbility to provide recommendations on key proposal and budgeting parameters based on knowledge and experienceAbility to work well under pressureAbility to adapt to changing prioritiesKnowledge of clinical trial proposal process and budget managementProfessional ability to interact with individuals at all levelsKnowledge of drug development process, FDA guidelines, GCP’sProficiency in mathematics and ability to work with budgetsUnderstanding of unitized grids, unit cost, unit driversKnowledge of functional area project life cycleGood interpersonal skills and ability to work well with othersProficient with Microsoft Word and ExcelProblem solving skillsProven flexibility and adaptabilityExcellent command of English language and grammarBelow Is Listed The Working Environment/requirements For This RolePPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.Able to work upright and stationary for typical working hours.Ability to use and learn standard office equipment and technology with proficiency.Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.May require travel. (Recruiter will provide more details.) #PPDCareers
PPD
(IT / Development)
Job DescriptionPurposeSupports the achievement of financial and business objectives by leading, assisting and developing high quality, customer focused proposals. Collaborates cross-functionally to produce end product.ResponsibilitiesEvaluates RFPs and participates in strategy calls to determine the most efficient and effective bid strategy.Liaises with business development, contracts and proposals, and operations teams to ensure that the proposal and strategy meet the business needs.Consults with internal subject matter experts to determine labor requirements, develop processes for non-standard activities, confirm client specific bidding standards and verify assumptions on specifications not identified in RFP.Modifies the proposal text to reflect study requirements and assumptions specific to the opportunity and ensures proposal text aligns with budget.Reviews client grids to ensure accuracy of mapping and unit definitions.Prepares proposals and revisions for basic to moderately complex opportunities.May interact with client to assist in determining requirements and service levels.Attends bid review to present and defend budget to senior management.Updates and maintains corporate databases as required and ensures accurate information is included in tracking reports.Job QualificationBachelor's degree or equivalent and relevant formal academic / vocational qualification.Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years’) or equivalent combination of education, training, and experience.Knowledge, Skills And AbilitiesStrong verbal and written communication skillsGood organizational skills with ability to prioritize multiple tasksAbility to provide recommendations on key proposal and budgeting parameters based on knowledge and experienceAbility to work well under pressureAbility to adapt to changing prioritiesKnowledge of clinical trial proposal process and budget managementProfessional ability to interact with individuals at all levelsKnowledge of drug development process, FDA guidelines, GCP’sProficiency in mathematics and ability to work with budgetsUnderstanding of unitized grids, unit cost, unit driversKnowledge of functional area project life cycleGood interpersonal skills and ability to work well with othersProficient with Microsoft Word and ExcelProblem solving skillsProven flexibility and adaptabilityExcellent command of English language and grammarBelow Is Listed The Working Environment/requirements For This RolePPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.Able to work upright and stationary for typical working hours.Ability to use and learn standard office equipment and technology with proficiency.Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.May require travel. (Recruiter will provide more details.) #PPDCareers
remote
remote
Head of Operations, Philippines
Revolut (Financial services)
Remote (Asia Time Zone Permitted) Negotiable
This position is a permanent role to be stationed in Manila, Philippines. However, it does not require immediate relocation and Revolut can support a temporary remote working arrangement until physical relocation is required.About The TeamThe Global Authorisations and Expansion Department is one of the most cross-functional departments in Revolut, working with and supporting many of the other teams around the organisation. We are global expansion machines, regulatory and licensing experts, problem solvers and creators, with a strong collaborative and open culture. We are ultimately driven by the desire to open up Revolut to the widest possible audience around the world.About The RoleWhen you join the Expansion team at Revolut, it’s not just another job. You’ll have the chance to build something that matters, with a team that will become like family to you. We’ll give you the freedom and tools to bring your absolute best, and the opportunities will be limitless. We’re looking for people who apply deep logic to their thinking and back everything up with data, whilst being able to deliver empathetically. We look for natural self-starters who see things through from start to finish, and who learn from every mistake.Armed to the teeth with technology, we are diving deeper into the world of traditional banking, showing a lost generation that things can be done better. Things can be different. From tearing down financial borders to mending the broken trust, we are the disruption that is needed. The Expansion team is the engine, driving ambitious growth, making the impossible happen. We are looking for strong players to lead our mission as we continue to expand into Asia Pacific, Latin America, the Middle East, and beyond.What You Need To AchieveBeing Entrepreneurial-Agents of Revolut - you’ll set up the company in international markets from start to finishScoping new markets for Revolut to enter; advising and executing on entry and implementation strategyDeveloping strategic partnerships with regulators, key operational and growth partners in these regionsProject-managing work-flow to launch the business in a particular countryExecuting scale operations and working with cross-functional teams in London and our global offices; from Operations to Finance, Legal and Compliance, Marketing and Communications, etc.Identifying key product, operational, licensing and growth opportunities for RevolutWork closely with the Global Authorisations (Licensing) team to deliver on Revolut’s ability to operate with a licence in your marketIncorporating and setting up new offices in new countriesHiring local teams to build a foundation for an official launch and beyondBuilding critical vendor relationships and performance tracking systemsOwning the marketWhat You'll NeedYou’re a natural entrepreneur - ability to spot opportunities for Revolut to snap upYou’re familiar with the competitive finance and technology landscape in PhilippinesYou’re excellent at organisational and project management skills, and have a natural ability to break big tasks into smaller sub-tasks that can be monitored and trackedYou have at least 10 years experience in consulting, regulatory analysis, expansion, fast-growing startups, or similar.You’re excellent at business English writing skills.You have discerning ability to prioritise workload in line with tight deadlines and work effectively under pressureYou’re an excellent team player with ability to work closely with others to deliver resultsDemonstrate an ability to manage and communicate with various stakeholders within and out of the companyYou demonstrate an ability to think and reason logically, work empatheticallyYou’re eager to learn and take on tasks out of the comfort zoneYou’re proactive and willing to volunteer to do what needs to be doneBonus:You have started your own business before, or were a key founding memberYou have a network of leaders in startup, finance, regulatory and public affairs to tap intoThe role will be based in Philippines.
Revolut
(Financial services)
This position is a permanent role to be stationed in Manila, Philippines. However, it does not require immediate relocation and Revolut can support a temporary remote working arrangement until physical relocation is required.About The TeamThe Global Authorisations and Expansion Department is one of the most cross-functional departments in Revolut, working with and supporting many of the other teams around the organisation. We are global expansion machines, regulatory and licensing experts, problem solvers and creators, with a strong collaborative and open culture. We are ultimately driven by the desire to open up Revolut to the widest possible audience around the world.About The RoleWhen you join the Expansion team at Revolut, it’s not just another job. You’ll have the chance to build something that matters, with a team that will become like family to you. We’ll give you the freedom and tools to bring your absolute best, and the opportunities will be limitless. We’re looking for people who apply deep logic to their thinking and back everything up with data, whilst being able to deliver empathetically. We look for natural self-starters who see things through from start to finish, and who learn from every mistake.Armed to the teeth with technology, we are diving deeper into the world of traditional banking, showing a lost generation that things can be done better. Things can be different. From tearing down financial borders to mending the broken trust, we are the disruption that is needed. The Expansion team is the engine, driving ambitious growth, making the impossible happen. We are looking for strong players to lead our mission as we continue to expand into Asia Pacific, Latin America, the Middle East, and beyond.What You Need To AchieveBeing Entrepreneurial-Agents of Revolut - you’ll set up the company in international markets from start to finishScoping new markets for Revolut to enter; advising and executing on entry and implementation strategyDeveloping strategic partnerships with regulators, key operational and growth partners in these regionsProject-managing work-flow to launch the business in a particular countryExecuting scale operations and working with cross-functional teams in London and our global offices; from Operations to Finance, Legal and Compliance, Marketing and Communications, etc.Identifying key product, operational, licensing and growth opportunities for RevolutWork closely with the Global Authorisations (Licensing) team to deliver on Revolut’s ability to operate with a licence in your marketIncorporating and setting up new offices in new countriesHiring local teams to build a foundation for an official launch and beyondBuilding critical vendor relationships and performance tracking systemsOwning the marketWhat You'll NeedYou’re a natural entrepreneur - ability to spot opportunities for Revolut to snap upYou’re familiar with the competitive finance and technology landscape in PhilippinesYou’re excellent at organisational and project management skills, and have a natural ability to break big tasks into smaller sub-tasks that can be monitored and trackedYou have at least 10 years experience in consulting, regulatory analysis, expansion, fast-growing startups, or similar.You’re excellent at business English writing skills.You have discerning ability to prioritise workload in line with tight deadlines and work effectively under pressureYou’re an excellent team player with ability to work closely with others to deliver resultsDemonstrate an ability to manage and communicate with various stakeholders within and out of the companyYou demonstrate an ability to think and reason logically, work empatheticallyYou’re eager to learn and take on tasks out of the comfort zoneYou’re proactive and willing to volunteer to do what needs to be doneBonus:You have started your own business before, or were a key founding memberYou have a network of leaders in startup, finance, regulatory and public affairs to tap intoThe role will be based in Philippines.
remote
remote
Fintech Operations Associate Program | Penang - Remote
Surprise.com (Internet)
Remote (Asia Time Zone Permitted) Negotiable
Fintech Operations Associate ProgramWho are we?We are hi - a fintech company leveraging blockchain technology to build services that are community powered. Members of hi are the key stakeholders of this ecosystem and the business is committed to maximize membership value - not profits. Our first product is a digital wallet that provides members with the most seamless payment experience via social messengers (initially Telegram, next WhatsApp, Facebook Messenger, LINE, Viber and others). For more information, visit https //hi.com.hi Foundation Ltd’s Fintech Operations Associate Program (FMOP) is designed to provide fintech passionate graduates and young professionals with the required training, coaching, skills and knowledge to become future leaders in the fintech industry.FMOP is a four year program which offers a comprehensive foundation in fintech payments and blockchain technology, the future of banking and financial services.What do you learn in the 4 years program?We will empower you with regular online/classroom training, constant engagement with Managers who are assigned to you as Mentors, on-the job training and we will provide to access to serval online certifications to make you an expert on the following topicsCryptocurrencies & Payment networksBlockchain TechnologyE-customer onboardingAnti-money Laundering regulationsSocial media branding and product marketingBig Data and their usageProject managementProduct developmentCodingWhat kind of duties and responsibilities will you be assigned ?You will be part of a cross functional operations and compliance team which is responsible for multiple activities within the organisation.You will be privileged to learn and work with proven industry experts and you will assist them across various functions includingBusiness Operationshi Member customer service for educating and resolving queries from our members relating to signup, payments and guidance on all our products and services;hi social media community building and management;Organize, manage hi community meetups online and any other local events, which the company may decide to organize from time to time, ensuring proper community outreach and media and PR coverage;Translation and proofreading of contents to be publishedAssist with the engagement of local partners - KOLs, PR agencies, marketing agencies, YouTube channel owners;Explore new community-friendly platforms to facilitate the expansion of hi Member user base and influence;Help marketing team with SEO managementRisk & Compliancehi Member - electronic customer/corporate onboarding and On-going monitoring using AI powered softwares and technology.AML transaction monitoring (Cryptocurrency and Fiat) using advanced blockchain technology tools like Chainalysis, Cipher Trace etc.Monitor constantly users and their transactional records to identify unauthorized transactions and fraudulent accounts using high-end monitoring tools like Sift science and other in-build platforms.Conducting due diligence (PEP and Sanctions screening) and enhanced due diligence on high risk customers using public databases.Generate suspicious activity reports and risk management reports for the senior management.Creating reports using big data analytic tools.Third party risk screening and managementDesigning and improving workflows for a better customer monitoringRequirementsWho are we looking for?Experience no formal work experience required, OR less than 2 years’ post-graduate working experience will be considered. Final year students or most recent graduates of local, and overseas universities are welcome to apply.Education holder of a minimum Bachelor’s degree from any discipline with very strong academic results.Capabilities high versatility and flexibility, great attention to details, good logical and critical thinking skills.Fluency in written and spoken English and Chinese (Mandrin) ; fluency in other Asian Or European language is an advantageAbility to work independently in a fast-paced environmentBenefitsWhat can you expect from us?Apart from all the coaching, mentoring, knowledge sharing and on-the job training, you will also receiveA competitive salary; option to be fully or partially paid in a cryptocurrencyPerformance based discretionary bonus (in hi Dollars) every 6 monthshi Dollar Token allocation (definite amount) vested for 4 years (released every quarterly back to you)Flexible working hoursWork with the global remote 24/7 teamStrong career progression opportunities within the 4 year programA dynamic and competitive work environment
Surprise.com
(Internet)
Fintech Operations Associate ProgramWho are we?We are hi - a fintech company leveraging blockchain technology to build services that are community powered. Members of hi are the key stakeholders of this ecosystem and the business is committed to maximize membership value - not profits. Our first product is a digital wallet that provides members with the most seamless payment experience via social messengers (initially Telegram, next WhatsApp, Facebook Messenger, LINE, Viber and others). For more information, visit https //hi.com.hi Foundation Ltd’s Fintech Operations Associate Program (FMOP) is designed to provide fintech passionate graduates and young professionals with the required training, coaching, skills and knowledge to become future leaders in the fintech industry.FMOP is a four year program which offers a comprehensive foundation in fintech payments and blockchain technology, the future of banking and financial services.What do you learn in the 4 years program?We will empower you with regular online/classroom training, constant engagement with Managers who are assigned to you as Mentors, on-the job training and we will provide to access to serval online certifications to make you an expert on the following topicsCryptocurrencies & Payment networksBlockchain TechnologyE-customer onboardingAnti-money Laundering regulationsSocial media branding and product marketingBig Data and their usageProject managementProduct developmentCodingWhat kind of duties and responsibilities will you be assigned ?You will be part of a cross functional operations and compliance team which is responsible for multiple activities within the organisation.You will be privileged to learn and work with proven industry experts and you will assist them across various functions includingBusiness Operationshi Member customer service for educating and resolving queries from our members relating to signup, payments and guidance on all our products and services;hi social media community building and management;Organize, manage hi community meetups online and any other local events, which the company may decide to organize from time to time, ensuring proper community outreach and media and PR coverage;Translation and proofreading of contents to be publishedAssist with the engagement of local partners - KOLs, PR agencies, marketing agencies, YouTube channel owners;Explore new community-friendly platforms to facilitate the expansion of hi Member user base and influence;Help marketing team with SEO managementRisk & Compliancehi Member - electronic customer/corporate onboarding and On-going monitoring using AI powered softwares and technology.AML transaction monitoring (Cryptocurrency and Fiat) using advanced blockchain technology tools like Chainalysis, Cipher Trace etc.Monitor constantly users and their transactional records to identify unauthorized transactions and fraudulent accounts using high-end monitoring tools like Sift science and other in-build platforms.Conducting due diligence (PEP and Sanctions screening) and enhanced due diligence on high risk customers using public databases.Generate suspicious activity reports and risk management reports for the senior management.Creating reports using big data analytic tools.Third party risk screening and managementDesigning and improving workflows for a better customer monitoringRequirementsWho are we looking for?Experience no formal work experience required, OR less than 2 years’ post-graduate working experience will be considered. Final year students or most recent graduates of local, and overseas universities are welcome to apply.Education holder of a minimum Bachelor’s degree from any discipline with very strong academic results.Capabilities high versatility and flexibility, great attention to details, good logical and critical thinking skills.Fluency in written and spoken English and Chinese (Mandrin) ; fluency in other Asian Or European language is an advantageAbility to work independently in a fast-paced environmentBenefitsWhat can you expect from us?Apart from all the coaching, mentoring, knowledge sharing and on-the job training, you will also receiveA competitive salary; option to be fully or partially paid in a cryptocurrencyPerformance based discretionary bonus (in hi Dollars) every 6 monthshi Dollar Token allocation (definite amount) vested for 4 years (released every quarterly back to you)Flexible working hoursWork with the global remote 24/7 teamStrong career progression opportunities within the 4 year programA dynamic and competitive work environment
remote
remote
Contact Center Lead for Global Network Operations (100% Remote)
Bold Business IT / Development
Remote (Asia Time Zone Permitted) Negotiable
We are looking to hire a Contact Center Lead who has a strong technical and networking background, the ability to interface with all levels of customers, maintains a positive attitude, and thrives in a fast-paced environment.You will play a key role in overseeing the operational management and support of Contact Center services across the organization's operating companies within each region. This role is responsible for the end-to-end delivery of Contact Center services and the primary interface to the business for operational support and project delivery. The Contact Center Lead will be responsible for the Service Providers’ day-to-day performance and oversees Incident, Problem, Continuous Improvement, Release Management, Change Management, and Problem Management. You will also be responsible for relationships with the business, presenting service status, and remediating any escalations. The Lead will be required to participate in experiments, design considerations, and data analysis with engineering and deployment teams to ensure continuous improvement and provide regional-specific requirements. Key Responsibilities Responsible for end-to-end delivery of Contact Center services.Provides management of Contact Center operations across multiple environments: legacy, hybrid cloud, and pure cloud.Oversee and coordinate Contact Center P1/P2s and critical issues to ensure the Service Provider is restoring service as quickly and efficiently as possible.Ensure overall Incident Management achieves the goal of fast and efficient restoration of services including P3 & P4s.Utilize advanced analytics for continuous improvement and ensure best-in-class Contact Center performance through proactive and predictive monitoring and controls.Partner with other TS organizations to deliver end-to-end process excellence resulting in more robust infrastructure services.Fosters and maintains customer relationships to understand and respond to customer’s operational needs.Coordinate site health assessments and manage remediation of network infrastructure opportunities. Other Responsibilities Provide input for the development of operational ITIL standards, policies, and guidelinesManage the development of requirements for Service Providers to ensure appropriate standards, policies, and guidelines are includedEnsure service acceptance for deployed infrastructureTechnically direct suppliers to maintain SLA'sTAO for operations servers/appsWhy We Think This Job Is Great It’s a remote full-time, 100% remote position where you’ll work from home with tech provided by the companyYou’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to youCompetitive salary, benefits, and PTO Qualifications Bachelor’s degree, preferably in computer science/applications/information technology.8-10 years related experience.Must have experience in Genesys Pure Connect, Genesys Pure Cloud, Amazon Connect, Cisco UCCx, CAAS, SIP.Experience in working with voice protocols, IP telephony, Cisco Call Manager, Cisco Voice Gateway, WAN connectivity (MPLS & Internet).Proven experience managing premise-based Contact Center infrastructure and hybrid cloud solutions (with premise-based PBX integration) – IP Telephony and Contact Center operations required.Technical knowledge and experience across multiple technologies, hybrid cloud, pure cloud, and legacy environments (call handling, routing, workforce management, CRM integration, email management, telephony, call recording, IVR, speech analytics, and Chatbot).Excellent knowledge of the best available tools, software, applications, and systems for attaining best-in-class Contact Center solutions across the enterprise.Demonstrated knowledge and experience in implementing strategic technologies and their processes, procedures, and decision support.Good understanding of change management and testing requirements, techniques, and tools.Proven vendor management experience.Ability to create constructive relationships, influence, and communicate (to the project team, IT management, and non-technical staff).Demonstrated ability to build strong business and vendor/supplier relationships that ensure the successful delivery of IT services in a managed services environment.Good written and oral communication skills.Proven analytical, evaluative, and problem-solving abilities.Ability to effectively prioritize and execute in a high-pressure environment.ITIL, Genesys Certified Associate, CCNA, CCNP preferred.Experience working with a large Managed Service Provider.Experience working with transport providers.Experience with network tools and ServiceNow.Genesys Certified preferred.Experience in managing contact center portfolioAbout UsBold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.
Bold Business
(IT / Development)
We are looking to hire a Contact Center Lead who has a strong technical and networking background, the ability to interface with all levels of customers, maintains a positive attitude, and thrives in a fast-paced environment.You will play a key role in overseeing the operational management and support of Contact Center services across the organization's operating companies within each region. This role is responsible for the end-to-end delivery of Contact Center services and the primary interface to the business for operational support and project delivery. The Contact Center Lead will be responsible for the Service Providers’ day-to-day performance and oversees Incident, Problem, Continuous Improvement, Release Management, Change Management, and Problem Management. You will also be responsible for relationships with the business, presenting service status, and remediating any escalations. The Lead will be required to participate in experiments, design considerations, and data analysis with engineering and deployment teams to ensure continuous improvement and provide regional-specific requirements. Key Responsibilities Responsible for end-to-end delivery of Contact Center services.Provides management of Contact Center operations across multiple environments: legacy, hybrid cloud, and pure cloud.Oversee and coordinate Contact Center P1/P2s and critical issues to ensure the Service Provider is restoring service as quickly and efficiently as possible.Ensure overall Incident Management achieves the goal of fast and efficient restoration of services including P3 & P4s.Utilize advanced analytics for continuous improvement and ensure best-in-class Contact Center performance through proactive and predictive monitoring and controls.Partner with other TS organizations to deliver end-to-end process excellence resulting in more robust infrastructure services.Fosters and maintains customer relationships to understand and respond to customer’s operational needs.Coordinate site health assessments and manage remediation of network infrastructure opportunities. Other Responsibilities Provide input for the development of operational ITIL standards, policies, and guidelinesManage the development of requirements for Service Providers to ensure appropriate standards, policies, and guidelines are includedEnsure service acceptance for deployed infrastructureTechnically direct suppliers to maintain SLA'sTAO for operations servers/appsWhy We Think This Job Is Great It’s a remote full-time, 100% remote position where you’ll work from home with tech provided by the companyYou’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to youCompetitive salary, benefits, and PTO Qualifications Bachelor’s degree, preferably in computer science/applications/information technology.8-10 years related experience.Must have experience in Genesys Pure Connect, Genesys Pure Cloud, Amazon Connect, Cisco UCCx, CAAS, SIP.Experience in working with voice protocols, IP telephony, Cisco Call Manager, Cisco Voice Gateway, WAN connectivity (MPLS & Internet).Proven experience managing premise-based Contact Center infrastructure and hybrid cloud solutions (with premise-based PBX integration) – IP Telephony and Contact Center operations required.Technical knowledge and experience across multiple technologies, hybrid cloud, pure cloud, and legacy environments (call handling, routing, workforce management, CRM integration, email management, telephony, call recording, IVR, speech analytics, and Chatbot).Excellent knowledge of the best available tools, software, applications, and systems for attaining best-in-class Contact Center solutions across the enterprise.Demonstrated knowledge and experience in implementing strategic technologies and their processes, procedures, and decision support.Good understanding of change management and testing requirements, techniques, and tools.Proven vendor management experience.Ability to create constructive relationships, influence, and communicate (to the project team, IT management, and non-technical staff).Demonstrated ability to build strong business and vendor/supplier relationships that ensure the successful delivery of IT services in a managed services environment.Good written and oral communication skills.Proven analytical, evaluative, and problem-solving abilities.Ability to effectively prioritize and execute in a high-pressure environment.ITIL, Genesys Certified Associate, CCNA, CCNP preferred.Experience working with a large Managed Service Provider.Experience working with transport providers.Experience with network tools and ServiceNow.Genesys Certified preferred.Experience in managing contact center portfolioAbout UsBold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.
remote
remote
Project Lead
PayMaya Philippines (Financial services)
Remote (Asia Time Zone Permitted) Negotiable
The role will focus on end-to-end project management work and coordinate closely with support groups outside the business unit.What we're looking for: • Strong experience with end to end Project Management and cross-functional coordination with the Support and Operations, technology, and enterprise sales teams • Ideally experienced from similar industries such as banking, financial services, management consulting, and technology • An adept understanding of the latest innovations in the payment industry (mobile payments, remote payments, contactless payments, and electronic wallets)What you will do: • Lead and manage multiple projects to help achieve company goals • Work with different teams and stakeholders to improve business efficiency and deliver key objectives • Reviews business processes and provide recommendations on key improvement areas • Delegate responsibilities as needed
PayMaya Philippines
(Financial services)
The role will focus on end-to-end project management work and coordinate closely with support groups outside the business unit.What we're looking for: • Strong experience with end to end Project Management and cross-functional coordination with the Support and Operations, technology, and enterprise sales teams • Ideally experienced from similar industries such as banking, financial services, management consulting, and technology • An adept understanding of the latest innovations in the payment industry (mobile payments, remote payments, contactless payments, and electronic wallets)What you will do: • Lead and manage multiple projects to help achieve company goals • Work with different teams and stakeholders to improve business efficiency and deliver key objectives • Reviews business processes and provide recommendations on key improvement areas • Delegate responsibilities as needed
remote
remote
Director, Security Operations
GitLab IT / Development
Remote (Asia Time Zone Permitted) Negotiable
This position reports to the VP of Security.Job GradeThe Director, Security Operations is a grade 10 .ResponsibilitiesSecure our product, services (GitLab.com, package servers, other infrastructure), and company (laptops, email)Define and plan priorities for security related activities based on that risk analysisDetermine appropriate combination of internal security efforts and external security efforts including bug bounty programs, external security audits (penetration testing, black box, white box testing)Analyze and advise on new security technologiesBuild and manage a team, which currently consists of Security Managers , Security Engineers , and Security AnalystsIdentify and fill positionsGrow skills in team leads and team members, for example by creating training and testing materialsDeliver input on promotions, function changes, demotions, and terminationsEnsure our engineers and contributors from the wider community run a secure software development lifecycle for GitLab by training them in best practices and creating automated toolsInvolve in major security and service abuse eventsEnsure we're compliant with our legal and contractual security obligationsEvangelise GitLab Security and Values to staff, customers and prospectsRequirementsSignificant application and SaaS security experience in production-level settingsThis position does not require extensive development experience but the candidate should be very familiar with common security libraries, security controls, and common security flaws that apply to Ruby on Rails applicationsExperience managing teams of engineers, and leading managersExperience with incident managementHiring ProcessCandidates for the director positions can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page .Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.Next, candidates will be invited to schedule an interview with VP of SecurityCandidates will then be invited to schedule separate 30 minute interviews with three members of the Security OrganizationCandidates will then be invited to schedule an interview with CTO of EngineeringSuccessful candidates will subsequently be made an offer via emailAdditional details about our process can be found on our hiring page .Remote-GlobalCountry Hiring GuidelinesPlease visit our Country Hiring Guidelines page to see where we can hire.Your PrivacyFor information about our privacy practices in the recruitment process, please visit our Recruitment Privacy Policy page.
GitLab
(IT / Development)
This position reports to the VP of Security.Job GradeThe Director, Security Operations is a grade 10 .ResponsibilitiesSecure our product, services (GitLab.com, package servers, other infrastructure), and company (laptops, email)Define and plan priorities for security related activities based on that risk analysisDetermine appropriate combination of internal security efforts and external security efforts including bug bounty programs, external security audits (penetration testing, black box, white box testing)Analyze and advise on new security technologiesBuild and manage a team, which currently consists of Security Managers , Security Engineers , and Security AnalystsIdentify and fill positionsGrow skills in team leads and team members, for example by creating training and testing materialsDeliver input on promotions, function changes, demotions, and terminationsEnsure our engineers and contributors from the wider community run a secure software development lifecycle for GitLab by training them in best practices and creating automated toolsInvolve in major security and service abuse eventsEnsure we're compliant with our legal and contractual security obligationsEvangelise GitLab Security and Values to staff, customers and prospectsRequirementsSignificant application and SaaS security experience in production-level settingsThis position does not require extensive development experience but the candidate should be very familiar with common security libraries, security controls, and common security flaws that apply to Ruby on Rails applicationsExperience managing teams of engineers, and leading managersExperience with incident managementHiring ProcessCandidates for the director positions can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page .Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.Next, candidates will be invited to schedule an interview with VP of SecurityCandidates will then be invited to schedule separate 30 minute interviews with three members of the Security OrganizationCandidates will then be invited to schedule an interview with CTO of EngineeringSuccessful candidates will subsequently be made an offer via emailAdditional details about our process can be found on our hiring page .Remote-GlobalCountry Hiring GuidelinesPlease visit our Country Hiring Guidelines page to see where we can hire.Your PrivacyFor information about our privacy practices in the recruitment process, please visit our Recruitment Privacy Policy page.
remote
remote
Remote Admin Operations Supervisor
Wells Fargo (Financial services)
Remote (Asia Time Zone Permitted) Negotiable
About Wells FargoWells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Market Job DescriptionAbout Wells Fargo PhilippinesWells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.Department OverviewThe Corporate Services team supports the offshoring activities of multiple lines of business and the corporate risk management organization with their needs in current and expected demand for business process risk management.About The RoleSupervises a group of Remote Administrative Assistants' (RAAs) day-on-day operations while being expected to support the Operations Manager in process documentation, staffing, and new hire trainingResponsibilitiesTakes the lead role in developing and implementing best practices, aimed to improve user and TM experienceIncrease effectiveness of RAAs and tools by recognizing opportunities for development by proactively providing feedback to Operations Manager to create new systems and structuresDevelops metrics to measure growth and performance of the departmentConducts performance reviews (monthly, interim, and focal)Prepares reports as required by the business e.g. performance scorecard, monthly performance reports, etc..Resolves and serves as the first point of escalation for any feedback, complaint, or escalation by any supported user through communicating information orally or in writing to customers, other departments, and/or senior managementMarket Skills and CertificationsEssential QualificationsCandidates must be bachelor's degree graduateAt least 4 years of experience being a people manager -- managing direct reports (>=10 FTEs), preferred with 2 years of experience background in Admin or FacilitiesCompetencies required: Customer Experience/Service, Performance Management, People Management/Development, Process ImprovementSkill sets required: Coaching, Procurement and/or other admin-related work matters, Project Management, Administrative Support work deliveryGood English communication skills - both written and verbalTeam Player and strong Motivational CoachCandidates must be willing to work in night shifts, or weekends/holidays if deemed necessary by the businessShift Schedule – 9PM – 6AM but may eventually move to 8:30PM – 5:30AM and 10PM – 7AM Leadership Expectations at Wells FargoSpecifically You WillAs a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business.Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.We Value DiversityAt Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 65436Reference Number65436BR
Wells Fargo
(Financial services)
About Wells FargoWells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Market Job DescriptionAbout Wells Fargo PhilippinesWells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.Department OverviewThe Corporate Services team supports the offshoring activities of multiple lines of business and the corporate risk management organization with their needs in current and expected demand for business process risk management.About The RoleSupervises a group of Remote Administrative Assistants' (RAAs) day-on-day operations while being expected to support the Operations Manager in process documentation, staffing, and new hire trainingResponsibilitiesTakes the lead role in developing and implementing best practices, aimed to improve user and TM experienceIncrease effectiveness of RAAs and tools by recognizing opportunities for development by proactively providing feedback to Operations Manager to create new systems and structuresDevelops metrics to measure growth and performance of the departmentConducts performance reviews (monthly, interim, and focal)Prepares reports as required by the business e.g. performance scorecard, monthly performance reports, etc..Resolves and serves as the first point of escalation for any feedback, complaint, or escalation by any supported user through communicating information orally or in writing to customers, other departments, and/or senior managementMarket Skills and CertificationsEssential QualificationsCandidates must be bachelor's degree graduateAt least 4 years of experience being a people manager -- managing direct reports (>=10 FTEs), preferred with 2 years of experience background in Admin or FacilitiesCompetencies required: Customer Experience/Service, Performance Management, People Management/Development, Process ImprovementSkill sets required: Coaching, Procurement and/or other admin-related work matters, Project Management, Administrative Support work deliveryGood English communication skills - both written and verbalTeam Player and strong Motivational CoachCandidates must be willing to work in night shifts, or weekends/holidays if deemed necessary by the businessShift Schedule – 9PM – 6AM but may eventually move to 8:30PM – 5:30AM and 10PM – 7AM Leadership Expectations at Wells FargoSpecifically You WillAs a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business.Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.We Value DiversityAt Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 65436Reference Number65436BR
remote
remote
Senior Digital Project Manager
Hire Digital IT / Development
Remote (Asia Time Zone Permitted) Negotiable
A multinational consumer brand is seeking a Senior Digital Project Manager to focus on consistency and quality associated with content marketing-related projects and strategize for the company's online content.This is a remote position. We welcome candidates from any location. Resumes are to be submitted in English.ResponsibilitiesManage content projects and implement project plans to ensure timely delivery and quality.Work with clients to produce content that is engaging, shareable, and informative.Provide marketing strategies and recommendations to tailor content delivery to meet business objectives.Manage project scope, deliverables, and timelines, and assign resources.Convert requirements into tasks and determine task priorities for individual team members and the project as a whole.Coordinate internal and external resources to meet project requirements according to the project scope.Keep stakeholders informed of content project status and deliverables, as well as risk and mitigation strategies.Develop and regularly monitor KPIs and strategize for maximum results and ROI.Be updated with the latest digital trends and technologies.RequirementsPrevious experience working as a content marketing manager, account manager, digital project manager, or in a similar role.Extensive experience in managing projects with multiple stakeholders.Preferably with experience managing Kanban, Scrum, and Agile methodologies.Previous experience working with clients in a confident and friendly manner.Time management, prioritization, collaboration, and problem-solving skills.Great interpersonal and communication skills.About Hire DigitalHire Digital is a freelance network of top talents in digital marketing, web development, and design. Our clients work with high-performing teams as well as individual talents who have gone through a rigorous screening process. Clients such as Shopify, Expedia, and Stripe have access to high-performing talents on-demand, with guaranteed performance.Powered by JazzHRpDcnxUvnPQ
Hire Digital
(IT / Development)
A multinational consumer brand is seeking a Senior Digital Project Manager to focus on consistency and quality associated with content marketing-related projects and strategize for the company's online content.This is a remote position. We welcome candidates from any location. Resumes are to be submitted in English.ResponsibilitiesManage content projects and implement project plans to ensure timely delivery and quality.Work with clients to produce content that is engaging, shareable, and informative.Provide marketing strategies and recommendations to tailor content delivery to meet business objectives.Manage project scope, deliverables, and timelines, and assign resources.Convert requirements into tasks and determine task priorities for individual team members and the project as a whole.Coordinate internal and external resources to meet project requirements according to the project scope.Keep stakeholders informed of content project status and deliverables, as well as risk and mitigation strategies.Develop and regularly monitor KPIs and strategize for maximum results and ROI.Be updated with the latest digital trends and technologies.RequirementsPrevious experience working as a content marketing manager, account manager, digital project manager, or in a similar role.Extensive experience in managing projects with multiple stakeholders.Preferably with experience managing Kanban, Scrum, and Agile methodologies.Previous experience working with clients in a confident and friendly manner.Time management, prioritization, collaboration, and problem-solving skills.Great interpersonal and communication skills.About Hire DigitalHire Digital is a freelance network of top talents in digital marketing, web development, and design. Our clients work with high-performing teams as well as individual talents who have gone through a rigorous screening process. Clients such as Shopify, Expedia, and Stripe have access to high-performing talents on-demand, with guaranteed performance.Powered by JazzHRpDcnxUvnPQ
remote
remote
Digital Project Manager
Hire Digital IT / Development
Remote (Asia Time Zone Permitted) Negotiable
A multinational consumer & industrial firm is seeking a Digital Project Manager to focus on consistency and quality associated with content marketing-related projects and strategize for the company's online content.This is a remote position. We welcome candidates from any location. Resumes are to be submitted in English.ResponsibilitiesManage content projects and implement project plans to ensure timely delivery and quality.Work with clients to produce content that is engaging, shareable, and informative.Provide marketing strategies and recommendations to tailor content delivery to meet business objectives.Manage project scope, deliverables, and timelines, and assign resources.Convert requirements into tasks and determine task priorities for individual team members and the project as a whole.Coordinate internal and external resources to meet project requirements according to the project scope.Keep stakeholders informed of content project status and deliverables, as well as risk and mitigation strategies.Develop and regularly monitor KPIs and strategize for maximum results and ROI.Be updated with the latest digital trends and technologies.RequirementsPrevious experience working as a content marketing manager, account manager, digital project manager, or in a similar role.Extensive experience in managing projects with multiple stakeholders.Preferably with experience managing Kanban, Scrum, and Agile methodologies.Previous experience working with clients in a confident and friendly manner.Time management, prioritization, collaboration, and problem-solving skills.Great interpersonal and communication skills.About Hire DigitalHire Digital is a freelance network of top talents in digital marketing, web development, and design. Our clients work with high-performing teams as well as individual talents who have gone through a rigorous screening process. Clients such as Shopify, Expedia, and Stripe have access to high-performing talents on-demand, with guaranteed performance.Powered by JazzHRmtJrA6Drpo
Hire Digital
(IT / Development)
A multinational consumer & industrial firm is seeking a Digital Project Manager to focus on consistency and quality associated with content marketing-related projects and strategize for the company's online content.This is a remote position. We welcome candidates from any location. Resumes are to be submitted in English.ResponsibilitiesManage content projects and implement project plans to ensure timely delivery and quality.Work with clients to produce content that is engaging, shareable, and informative.Provide marketing strategies and recommendations to tailor content delivery to meet business objectives.Manage project scope, deliverables, and timelines, and assign resources.Convert requirements into tasks and determine task priorities for individual team members and the project as a whole.Coordinate internal and external resources to meet project requirements according to the project scope.Keep stakeholders informed of content project status and deliverables, as well as risk and mitigation strategies.Develop and regularly monitor KPIs and strategize for maximum results and ROI.Be updated with the latest digital trends and technologies.RequirementsPrevious experience working as a content marketing manager, account manager, digital project manager, or in a similar role.Extensive experience in managing projects with multiple stakeholders.Preferably with experience managing Kanban, Scrum, and Agile methodologies.Previous experience working with clients in a confident and friendly manner.Time management, prioritization, collaboration, and problem-solving skills.Great interpersonal and communication skills.About Hire DigitalHire Digital is a freelance network of top talents in digital marketing, web development, and design. Our clients work with high-performing teams as well as individual talents who have gone through a rigorous screening process. Clients such as Shopify, Expedia, and Stripe have access to high-performing talents on-demand, with guaranteed performance.Powered by JazzHRmtJrA6Drpo
remote
remote
Project Manager
Park Evaluations (Legal services)
Remote (Asia Time Zone Permitted) Negotiable
This position is an Operations role in support of an executive management team with unparalleled experience and success; leading a unique professional services company at the nexus of global business, research & development, and innovation. THIS POSITION IS DURING US BUSINESS HOURS.First and foremost, candidates should have strong attention to detail, the ability to balance multiple ongoing projects, and clear, effective communication skills.Responsibilities· Coordinate internal resources and third parties/vendors for the flawless execution of projects· Quality assurance functions that involve the careful review of documents for accuracy and consistency· Ensure that all projects are delivered on-time and within scope· Ensure that all projects are uploaded to our system well in advance of their deadline· Report and escalate to Manager as needed· Manage the relationship with the client and all stakeholdersRequirements· Great English· Strong educational background· Proven working experience in an environment that required close attention to detail.· Comfortable working independently and collaboratively, as well as with remote teams.· Excellent written and verbal communication skills· Exceptional organizational skills including attention to detail and multi-tasking skills· Strong working knowledge of Microsoft Office
Park Evaluations
(Legal services)
This position is an Operations role in support of an executive management team with unparalleled experience and success; leading a unique professional services company at the nexus of global business, research & development, and innovation. THIS POSITION IS DURING US BUSINESS HOURS.First and foremost, candidates should have strong attention to detail, the ability to balance multiple ongoing projects, and clear, effective communication skills.Responsibilities· Coordinate internal resources and third parties/vendors for the flawless execution of projects· Quality assurance functions that involve the careful review of documents for accuracy and consistency· Ensure that all projects are delivered on-time and within scope· Ensure that all projects are uploaded to our system well in advance of their deadline· Report and escalate to Manager as needed· Manage the relationship with the client and all stakeholdersRequirements· Great English· Strong educational background· Proven working experience in an environment that required close attention to detail.· Comfortable working independently and collaboratively, as well as with remote teams.· Excellent written and verbal communication skills· Exceptional organizational skills including attention to detail and multi-tasking skills· Strong working knowledge of Microsoft Office
General Manager (Plant Operations)
AlphaSearch (Staffing and recruiting)
Yangon Negotiable
Job DescriptionExpatriate AppointmentPharmaceuticals Location: MyanmarThe CompanyConsidered a rapidly growing and highly progressive Group, its flagship pharmaceutical business is poised to enjoy substantial domestic and international growth. As a result of substantive capital investment, the business benefits from a state-of-the-art manufacturing facility focused toward drug and health supplements, a well-established sales and marketing team, international business development for export growth and all fully-supported by appropriate cGMP and FDA accreditations. To meet business growth, a seasoned General Manager is needed to lead Plant Operations with a mission to optimise all aspects of the facility.The PositionLeading a local/expatriate team, the appointed individual will oversee and optimise all critical dimension of the plant, including production, engineering, supply chain/procurement, inventory and warehousing to ensure the required production targets and deadlines, engineering maintenance, inventory and procurement and materials handling is completed within operational budgets, to precise deadlines and to the highest quality level. The appointed individual will be expected to strategically plan and implement short- and long-term strategic policies, programs and objectives for the plant whilst providing significant guidance and coaching to the immediate Departmental management team. Naturally, optimising line and labour productivity will require considerable focus whilst achieving on-time-delivery schedules. Additionally, there will be a concurrent need to develop and establish procedures for maintaining high standards of manufacturing operations to ensure that the plant sustains International Regulatory approval.The PersonInterested candidates should offer a Degree in Science with at least 15+ years’ experience in Pharmaceutical plant operations and including 2-3 years’ demonstrable plant leadership experience. Experience of solid and liquid oral dose product is strongly preferred as well as a proven capability of handling inventory and supply chain functions complete with strong International regulatory controls.In return, the company will offer an attractive salary (USD$85-100k nett), bonus and expatriate package (accommodation, transportation, flights).
AlphaSearch
(Staffing and recruiting)
Job DescriptionExpatriate AppointmentPharmaceuticals Location: MyanmarThe CompanyConsidered a rapidly growing and highly progressive Group, its flagship pharmaceutical business is poised to enjoy substantial domestic and international growth. As a result of substantive capital investment, the business benefits from a state-of-the-art manufacturing facility focused toward drug and health supplements, a well-established sales and marketing team, international business development for export growth and all fully-supported by appropriate cGMP and FDA accreditations. To meet business growth, a seasoned General Manager is needed to lead Plant Operations with a mission to optimise all aspects of the facility.The PositionLeading a local/expatriate team, the appointed individual will oversee and optimise all critical dimension of the plant, including production, engineering, supply chain/procurement, inventory and warehousing to ensure the required production targets and deadlines, engineering maintenance, inventory and procurement and materials handling is completed within operational budgets, to precise deadlines and to the highest quality level. The appointed individual will be expected to strategically plan and implement short- and long-term strategic policies, programs and objectives for the plant whilst providing significant guidance and coaching to the immediate Departmental management team. Naturally, optimising line and labour productivity will require considerable focus whilst achieving on-time-delivery schedules. Additionally, there will be a concurrent need to develop and establish procedures for maintaining high standards of manufacturing operations to ensure that the plant sustains International Regulatory approval.The PersonInterested candidates should offer a Degree in Science with at least 15+ years’ experience in Pharmaceutical plant operations and including 2-3 years’ demonstrable plant leadership experience. Experience of solid and liquid oral dose product is strongly preferred as well as a proven capability of handling inventory and supply chain functions complete with strong International regulatory controls.In return, the company will offer an attractive salary (USD$85-100k nett), bonus and expatriate package (accommodation, transportation, flights).
remote
remote
Project Manager Rail
Maxim Recruitment Limited (Staffing and recruiting)
Remote (Asia Time Zone Permitted) Negotiable
Civil engineering recruitment continues a pace as our client, a highly regarded Japanese contractor is about to be awarded a major rail enhancement project in Myanmar. They are looking to appoint a Project Manager to lead the delivery, initially based in Hong Kong, then relocate to Yangon, Myanmar mid 2021.Project DetailsCurrently, rail projects account for one of the largest construction industry sectors globally. This gem of a project involves the double tracking of an existing major transport artery through Myanmar involving civil works, bridge construction and trackwork. You will be based initially in the contractor's office in Hong Kong then relocate to the project in Myanmar mid 2021.Responsibilities and DutiesSupervise and manage a technical and commercial project teamDevelop and implement project management structure and plan, cost plan.Monitor the performance of the design team and consultants.Tender evaluation and recommendation preparation when appointing sub contractors.Maximise the performance of the workforce; through strong, influential leadershipMonitor and report project progression, as well as resolve planning and technical issues.General supervision of all H&S, quality control and construction activities on siteIdentify risk and develop strategies for mitigating actionsOversee the reporting on the project financial position including monthly cost value reconciliations and project forecasting.Desired Skills And ExperienceMin 20 years relevant experience in major rail projects and civil works including bridgesProactive and logical thinker and team leader within a multi-lingual project team with excellent verbal and written communication skills.Able to work independently, mature with good problem-solving skills.Ideally a Permanent HKID holderStrong leadership, interpersonal and communication skills;Relevant working experience in Asia.Working knowledge of international procurement methods (Design, D&B).Working experience of international conditions of contracts.Qualifications/Educational RequirementsDegree in Civil Engineering/Building or similar relevant qualification.Employing Company Overview And ProfileA Japanese joint venture consortium embarking on a major rail project in Myanmar. One of the most exciting contruction jobs abroad we have on our books at this time!Additional Benefits Package And IncentivesAn attractive salary package is available for outstanding candidates
Maxim Recruitment Limited
(Staffing and recruiting)
Civil engineering recruitment continues a pace as our client, a highly regarded Japanese contractor is about to be awarded a major rail enhancement project in Myanmar. They are looking to appoint a Project Manager to lead the delivery, initially based in Hong Kong, then relocate to Yangon, Myanmar mid 2021.Project DetailsCurrently, rail projects account for one of the largest construction industry sectors globally. This gem of a project involves the double tracking of an existing major transport artery through Myanmar involving civil works, bridge construction and trackwork. You will be based initially in the contractor's office in Hong Kong then relocate to the project in Myanmar mid 2021.Responsibilities and DutiesSupervise and manage a technical and commercial project teamDevelop and implement project management structure and plan, cost plan.Monitor the performance of the design team and consultants.Tender evaluation and recommendation preparation when appointing sub contractors.Maximise the performance of the workforce; through strong, influential leadershipMonitor and report project progression, as well as resolve planning and technical issues.General supervision of all H&S, quality control and construction activities on siteIdentify risk and develop strategies for mitigating actionsOversee the reporting on the project financial position including monthly cost value reconciliations and project forecasting.Desired Skills And ExperienceMin 20 years relevant experience in major rail projects and civil works including bridgesProactive and logical thinker and team leader within a multi-lingual project team with excellent verbal and written communication skills.Able to work independently, mature with good problem-solving skills.Ideally a Permanent HKID holderStrong leadership, interpersonal and communication skills;Relevant working experience in Asia.Working knowledge of international procurement methods (Design, D&B).Working experience of international conditions of contracts.Qualifications/Educational RequirementsDegree in Civil Engineering/Building or similar relevant qualification.Employing Company Overview And ProfileA Japanese joint venture consortium embarking on a major rail project in Myanmar. One of the most exciting contruction jobs abroad we have on our books at this time!Additional Benefits Package And IncentivesAn attractive salary package is available for outstanding candidates
Project Director
AlphaSearch (Staffing and recruiting)
Yangon Negotiable
Job DescriptionProject DirectorDiverse Property Development PortfolioMarket-Leading ConglomerateExpatriate Appointment (bi-lingual English/Mandarin)The CompanyThe company is a fast-growing Myanmar conglomerate operating across the real estate, construction and hospitality vertical including construction materials, Greenfield commercial and residential developments, trading and financial services. Given a plethora of current and forthcoming real estate development projects, the company has aggressive plans to hire mid- and senior-level professionals across a number of critical real estate, construction, property and facility management functions. This includes a need for an experienced Project Director.The PositionReporting to the Group MD whilst acting as the Owner’s representative, the appointed individual will lead and manage various current, and forthcoming, commercial, residential and leisure/hospitality-related development projects whilst ensuring their successful on-time and to-budget, end-to-end completion from design, construction and hand-over phases. The scope will include management of a construction and project delivery team, building and maintaining relationships with vendors and local authorities whilst ensuring that quality and safety standards are also maintained throughout. The appointed individual will hire, train and develop a growing project delivery team (PMs, DPMs, Architects, ID and similar) whilst also ensuring that project performance measurement leads to continuous improvement and value engineering programmes to create quality and cost efficiency outcomes. Naturally, the position will include a need to manage tender processes with contractors and the subsequent negotiation of contracts and ongoing performance management.The PersonInterested candidates will offer an appropriate Engineering Degree (Civil/Mechanical/Electrical Engineering or similar) and at least 10+ years relevant experience leading multiple development projects with a clear track record of successful end-to-end delivery. This should include the management of individual projects valued in excess of $40m, the completion of high-rise commercial buildings and the management of multiple contractors. Current or prior knowledge of the Myanmar real estate sector and bi-lingual English and Mandarin language proficiency is strongly preferred.
AlphaSearch
(Staffing and recruiting)
Job DescriptionProject DirectorDiverse Property Development PortfolioMarket-Leading ConglomerateExpatriate Appointment (bi-lingual English/Mandarin)The CompanyThe company is a fast-growing Myanmar conglomerate operating across the real estate, construction and hospitality vertical including construction materials, Greenfield commercial and residential developments, trading and financial services. Given a plethora of current and forthcoming real estate development projects, the company has aggressive plans to hire mid- and senior-level professionals across a number of critical real estate, construction, property and facility management functions. This includes a need for an experienced Project Director.The PositionReporting to the Group MD whilst acting as the Owner’s representative, the appointed individual will lead and manage various current, and forthcoming, commercial, residential and leisure/hospitality-related development projects whilst ensuring their successful on-time and to-budget, end-to-end completion from design, construction and hand-over phases. The scope will include management of a construction and project delivery team, building and maintaining relationships with vendors and local authorities whilst ensuring that quality and safety standards are also maintained throughout. The appointed individual will hire, train and develop a growing project delivery team (PMs, DPMs, Architects, ID and similar) whilst also ensuring that project performance measurement leads to continuous improvement and value engineering programmes to create quality and cost efficiency outcomes. Naturally, the position will include a need to manage tender processes with contractors and the subsequent negotiation of contracts and ongoing performance management.The PersonInterested candidates will offer an appropriate Engineering Degree (Civil/Mechanical/Electrical Engineering or similar) and at least 10+ years relevant experience leading multiple development projects with a clear track record of successful end-to-end delivery. This should include the management of individual projects valued in excess of $40m, the completion of high-rise commercial buildings and the management of multiple contractors. Current or prior knowledge of the Myanmar real estate sector and bi-lingual English and Mandarin language proficiency is strongly preferred.
Procurement Associate (Internal Candidates Only)
UNOPS IT / Development
Yangon Negotiable
The Procurement Associate is responsible for the processing of procurement requests and management of a variety of procurement and transactions mainly for pharmaceutical and health products (such as determining technical specifications, supplier evaluation, selection and performance monitoring), in accordance with UNOPS Financial Rules and Regulations and Procurement Manual. S/he will be primarily responsible to:Build and maintain customer relationships.Provide timely and effective procurement services and operations to clients.Establish procurement plans/define procurement methodology.Prepare requests for quotation and invitations to bid for ad-hoc requests in accordance with UNOPS.Assist in development of technical specifications in cooperation with clients including advisory services.Assist in negotiation and preparation of relevant commercial and technical documentation including terms and conditions.Evaluate bids received.Prepare/review submissions to UNOPS HQCPC or APO for order approval, if necessary.Place orders with selected suppliers.Ensure timely and safe delivery of goods and services.Manage vendor performance.Support facilitation of internal courses/exams/workshops/seminars and the development and/or administration of Web-based tests.Participate in the writing of guidelines and procedures for procurement services to institutionalize best practices and knowledge sharing.Manage catalogues content, develop and implement new catalogues features.Undertake field missions.Identify market for frequently procured items and services.Keep abreast of relevant products/services market developments.Conduct supply and demand market analysis.Perform other related duties as required.The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.Impact of ResultsProcurement plan properly maintained, updated and supplies properly safeguardedSolicitation documents, Supplier’s contracts, Purchase ordersTimely delivery of supplies to designated location/recipients and reportingStandard Operating Procedure developed & updatedData base on supply and products developedDatabase of all procurement activities maintained and updated
UNOPS
(IT / Development)
The Procurement Associate is responsible for the processing of procurement requests and management of a variety of procurement and transactions mainly for pharmaceutical and health products (such as determining technical specifications, supplier evaluation, selection and performance monitoring), in accordance with UNOPS Financial Rules and Regulations and Procurement Manual. S/he will be primarily responsible to:Build and maintain customer relationships.Provide timely and effective procurement services and operations to clients.Establish procurement plans/define procurement methodology.Prepare requests for quotation and invitations to bid for ad-hoc requests in accordance with UNOPS.Assist in development of technical specifications in cooperation with clients including advisory services.Assist in negotiation and preparation of relevant commercial and technical documentation including terms and conditions.Evaluate bids received.Prepare/review submissions to UNOPS HQCPC or APO for order approval, if necessary.Place orders with selected suppliers.Ensure timely and safe delivery of goods and services.Manage vendor performance.Support facilitation of internal courses/exams/workshops/seminars and the development and/or administration of Web-based tests.Participate in the writing of guidelines and procedures for procurement services to institutionalize best practices and knowledge sharing.Manage catalogues content, develop and implement new catalogues features.Undertake field missions.Identify market for frequently procured items and services.Keep abreast of relevant products/services market developments.Conduct supply and demand market analysis.Perform other related duties as required.The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.Impact of ResultsProcurement plan properly maintained, updated and supplies properly safeguardedSolicitation documents, Supplier’s contracts, Purchase ordersTimely delivery of supplies to designated location/recipients and reportingStandard Operating Procedure developed & updatedData base on supply and products developedDatabase of all procurement activities maintained and updated
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