Search All Job Opportunities in Myanmar | New Day Jobs

Find All Jobs, Vacancies, Internships in Myanmar. Apply today for career opportunities in Sales, Marketing, Management, Engineering, IT, Dev, Designer, Operations, Admin,+.

Senior Analyst
Exera IT / Development
Yangon Negotiable
Responsibilities & AuthoritiesInformation capture and data gatheringManage the team of analysts monitoring news outlets on a daily basis: verify the accuracy of data; delve deeper into incidents; identify trends and test some analysisManage the in-house database of incidents: coordinate data verification by analysts; identify trendsProduction of security reportsDraft and send information flashes on a daily basisFinalise Daily Security ReportsContribute to the production of Weekly and Monthly Security ReviewsAd-hoc studiesUnder the instructions of the Head of Department, contribute to produce tailor-made risk assessments for our clients in any region of MyanmarEventsGive presentations and training sessions in Myanmar language on an ad-hoc basisQualification and RequirementsBachelor minimum, preferably in political sciences, international relations, conflict studies, media studies5 years minimum in fields related to research and analysisStrong command of security issues and geopolitical dynamics in MyanmarStrong knowledge of media sectorStructured thought, objectivity and strong reporting skillsAbility to process and analyse diverse datasetsSolid computer skills: collaborative work tools, Excel, Word.Good command of GIS and graphic software will be a plusResourcefulness, initiative and leadershipStrong ability to work in a teamEnglish & Myanmar, both with excellent written and oral skills
Exera
(IT / Development)
Responsibilities & AuthoritiesInformation capture and data gatheringManage the team of analysts monitoring news outlets on a daily basis: verify the accuracy of data; delve deeper into incidents; identify trends and test some analysisManage the in-house database of incidents: coordinate data verification by analysts; identify trendsProduction of security reportsDraft and send information flashes on a daily basisFinalise Daily Security ReportsContribute to the production of Weekly and Monthly Security ReviewsAd-hoc studiesUnder the instructions of the Head of Department, contribute to produce tailor-made risk assessments for our clients in any region of MyanmarEventsGive presentations and training sessions in Myanmar language on an ad-hoc basisQualification and RequirementsBachelor minimum, preferably in political sciences, international relations, conflict studies, media studies5 years minimum in fields related to research and analysisStrong command of security issues and geopolitical dynamics in MyanmarStrong knowledge of media sectorStructured thought, objectivity and strong reporting skillsAbility to process and analyse diverse datasetsSolid computer skills: collaborative work tools, Excel, Word.Good command of GIS and graphic software will be a plusResourcefulness, initiative and leadershipStrong ability to work in a teamEnglish & Myanmar, both with excellent written and oral skills
remote
remote
Manager, Senior Manager, or Director Engineering Analytics
GitLab IT / Development
Remote (Asia Time Zone Permitted) Negotiable
GitLab's DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute .Our entire handbook is public. You can find the details of our vision & direction , read about our Engineering Analytics team , and understand how our Quality team operates .A Brief OverviewYou will be stepping into a new position in a new team as a Manager, Senior Manager , or Director of our Engineering Analytics team. The goal is to build and improve on our existing data capabilities while providing actionable insights and data intelligence to our highly productive, 500+ person Engineering Division.You'll lead a team that garner insights from a broad range of metrics such as usability scores, code merge frequency, duration of pipelines, and code review times.What you can expect in a Manager or Senior Manager, Engineering Analytics role at GitLab:Define the tools and process to deliver data-driven insights for the Engineering Division.Define and maintain the Engineering Division's data visualizations, guidelines, and standards.Ensure accuracy of Performance Indicators in the Engineering Division and all its departments.Drive efficiency of Engineering Division's dashboards and metrics.Author your team's quarterly OKRs and the project plans to deliver on them.Run Engineering Analytics agile process and stand-up.Plan Engineering Analytics's long-term tasks and align with Quality Department's direction and vision.Hire and grow a team of Engineering Analysts.Provide guidance and coaching to Engineering Analysts.Collaborate closely with GitLab’s Data team.What you can expect as a Director role:The Above PlusAlign the day-to-day execution of the Engineering Analytics team to the top objectives of the company. You'll be responsible for making sure our top objectives are well communicated to the entire Engineering Analytics team.Collaborate closely with director peers across the Engineering Division. You'll sponsor healthy conflict amongst the team to resolve issues quickly, escalating only when all options are exhausted.Define roles, grow, and hire your teams for what is needed from the business in the next 3-4 years.Coach the Engineering Analytics team to work within our communication guideline and lead by example.Projects you might work:You will lead Engineering Metrics efforts and a team of Analysts that delivers key actionable insights into our business bottomline.You'll be focused on providing metrics that show a story for our Engineering Division to act upon. You'll also narrow our performance indicators to focus on the most important metrics that coincide with the major themes of each of our Departments.You'll collaborate with cross functional stable counterparts to develop more granular analyses that give deeper insights into the performance of our Engineering Departments and a deeper view into how each Engineering product group teams are executing .You Should Apply If YouAre self-motivated and self-managing, with strong organizational skills.Share our values, and work in accordance with those values.Bring a track record of using quantitative analysis to generate insights, and drive better organizational decision making.Demonstrate a track record of solving scaling challenges and high growth optimizations with a positive impact on a business.Bring significant professional experience with hands-on SQL and relational databases.Bring some experience in a leadership position managing an analytics team.Have experience with Data Visualization Tools (E.g. Sisense, Looker, Tableau).Have experience with Data warehouses (e.g. Snowflake).Are a clear and concise communicator, able to convey complex business logic, and analytical recommendations to stakeholders.Bring proficiency in the English language, with excellent written and oral communication skills.Working knowledge of Git and source control.Bring an ability to thrive in a fully remote organization.Will be able to use GitLab in the future.Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.You'll thrive in an environment where self-learning and self-service are encouraged and instilled as a part of our culture. What it's like to work at GitLab :The culture at GitLab is something we're incredibly proud of. You'll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.Some of the benefits you'll be entitled to vary by the region or country you're in. However, all GitLab team members are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don't count the number of days you take off annually.You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We'll also help you set up your home office environment , pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we'll invite you to our Contribute event .Our Hiring Process And CompensationThe hiring process for this position typically follows six stages. The details of this process can be found at the bottom of our job family page. Our compensation calculator will be shared with candidates selected for a screening call.For Colorado residents: The base salary range for this role’s listed level is currently $ 100,000-$235,000 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S.8-5-101 et seq.Remote-Americas-EMEARemote-USRemote-APACRemote-globalCountry Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
GitLab
(IT / Development)
GitLab's DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute .Our entire handbook is public. You can find the details of our vision & direction , read about our Engineering Analytics team , and understand how our Quality team operates .A Brief OverviewYou will be stepping into a new position in a new team as a Manager, Senior Manager , or Director of our Engineering Analytics team. The goal is to build and improve on our existing data capabilities while providing actionable insights and data intelligence to our highly productive, 500+ person Engineering Division.You'll lead a team that garner insights from a broad range of metrics such as usability scores, code merge frequency, duration of pipelines, and code review times.What you can expect in a Manager or Senior Manager, Engineering Analytics role at GitLab:Define the tools and process to deliver data-driven insights for the Engineering Division.Define and maintain the Engineering Division's data visualizations, guidelines, and standards.Ensure accuracy of Performance Indicators in the Engineering Division and all its departments.Drive efficiency of Engineering Division's dashboards and metrics.Author your team's quarterly OKRs and the project plans to deliver on them.Run Engineering Analytics agile process and stand-up.Plan Engineering Analytics's long-term tasks and align with Quality Department's direction and vision.Hire and grow a team of Engineering Analysts.Provide guidance and coaching to Engineering Analysts.Collaborate closely with GitLab’s Data team.What you can expect as a Director role:The Above PlusAlign the day-to-day execution of the Engineering Analytics team to the top objectives of the company. You'll be responsible for making sure our top objectives are well communicated to the entire Engineering Analytics team.Collaborate closely with director peers across the Engineering Division. You'll sponsor healthy conflict amongst the team to resolve issues quickly, escalating only when all options are exhausted.Define roles, grow, and hire your teams for what is needed from the business in the next 3-4 years.Coach the Engineering Analytics team to work within our communication guideline and lead by example.Projects you might work:You will lead Engineering Metrics efforts and a team of Analysts that delivers key actionable insights into our business bottomline.You'll be focused on providing metrics that show a story for our Engineering Division to act upon. You'll also narrow our performance indicators to focus on the most important metrics that coincide with the major themes of each of our Departments.You'll collaborate with cross functional stable counterparts to develop more granular analyses that give deeper insights into the performance of our Engineering Departments and a deeper view into how each Engineering product group teams are executing .You Should Apply If YouAre self-motivated and self-managing, with strong organizational skills.Share our values, and work in accordance with those values.Bring a track record of using quantitative analysis to generate insights, and drive better organizational decision making.Demonstrate a track record of solving scaling challenges and high growth optimizations with a positive impact on a business.Bring significant professional experience with hands-on SQL and relational databases.Bring some experience in a leadership position managing an analytics team.Have experience with Data Visualization Tools (E.g. Sisense, Looker, Tableau).Have experience with Data warehouses (e.g. Snowflake).Are a clear and concise communicator, able to convey complex business logic, and analytical recommendations to stakeholders.Bring proficiency in the English language, with excellent written and oral communication skills.Working knowledge of Git and source control.Bring an ability to thrive in a fully remote organization.Will be able to use GitLab in the future.Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.You'll thrive in an environment where self-learning and self-service are encouraged and instilled as a part of our culture. What it's like to work at GitLab :The culture at GitLab is something we're incredibly proud of. You'll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.Some of the benefits you'll be entitled to vary by the region or country you're in. However, all GitLab team members are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don't count the number of days you take off annually.You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We'll also help you set up your home office environment , pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab employees across the world. Also, every year or so, we'll invite you to our Contribute event .Our Hiring Process And CompensationThe hiring process for this position typically follows six stages. The details of this process can be found at the bottom of our job family page. Our compensation calculator will be shared with candidates selected for a screening call.For Colorado residents: The base salary range for this role’s listed level is currently $ 100,000-$235,000 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S.8-5-101 et seq.Remote-Americas-EMEARemote-USRemote-APACRemote-globalCountry Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .
remote
remote
Senior Research Advisor
Yangon School of Political Science (Non-profit organization management)
Remote (Asia Time Zone Permitted) Negotiable
Job Description for senior research policy advisorTo develop a 5-year research strategy in consultation with the YSPS board of directors;- Actively defining the research strategy and engaging in developing of research applicationsfor grants;- Once the research strategy is approved, regularly present research projects and ideas to theBoard for input before proceeding;- To engage with other research centers for research collaboration;- Development of YSPS academic research methodology courses for integration into thediploma courses as well as later the MA in constitutional federalism and MA in HR- To mentor future MA students thesis and Ph.D students undertaking or contributing tolarger research projects of the Institute-To train researchers to be ethical and responsible for the society-To select appropriate research methodologies and techniques for assigned projects-To formulate effective and efficient research processesQualifications-PhD in social sciences (preferably in Political Science, Economics and/or Law)-Must have strong knowledge on Qualitative and Quantitative research methodology and (3)years' experience in doing academic research in the field of human rights, political sciences and/ or economics-Should have experiences of academic paper publication either in local or international peer-reviewed journals-Demonstrate ability to work in multi-cultural working environmentProve to meet the deadlines of the projectsApplication and DocumentsPlease submit an application form along with documents listed below via email to:[email protected] from now to 31 January 2022.Documents required:1.Cover letter2.Curriculum Vitae (CV)3.Publications4.Personal statement5.2 letters of recommendationRecruitment Process: Consider from Application documents, academic performance and the shortlisted candidates will be interviewed.*Please be advised that this position is subject to the availability of funding.
Yangon School of Political Science
(Non-profit organization management)
Job Description for senior research policy advisorTo develop a 5-year research strategy in consultation with the YSPS board of directors;- Actively defining the research strategy and engaging in developing of research applicationsfor grants;- Once the research strategy is approved, regularly present research projects and ideas to theBoard for input before proceeding;- To engage with other research centers for research collaboration;- Development of YSPS academic research methodology courses for integration into thediploma courses as well as later the MA in constitutional federalism and MA in HR- To mentor future MA students thesis and Ph.D students undertaking or contributing tolarger research projects of the Institute-To train researchers to be ethical and responsible for the society-To select appropriate research methodologies and techniques for assigned projects-To formulate effective and efficient research processesQualifications-PhD in social sciences (preferably in Political Science, Economics and/or Law)-Must have strong knowledge on Qualitative and Quantitative research methodology and (3)years' experience in doing academic research in the field of human rights, political sciences and/ or economics-Should have experiences of academic paper publication either in local or international peer-reviewed journals-Demonstrate ability to work in multi-cultural working environmentProve to meet the deadlines of the projectsApplication and DocumentsPlease submit an application form along with documents listed below via email to:[email protected] from now to 31 January 2022.Documents required:1.Cover letter2.Curriculum Vitae (CV)3.Publications4.Personal statement5.2 letters of recommendationRecruitment Process: Consider from Application documents, academic performance and the shortlisted candidates will be interviewed.*Please be advised that this position is subject to the availability of funding.
remote
remote
Field Forensics Application Scientist (APAC)
908 Devices (Research)
Remote (Asia Time Zone Permitted) Negotiable
908 Devices Inc. has developed an innovative suite of purpose-built handheld and desktop mass spectrometry, or Mass Spec, devices for the point-of-need. Leveraging our proprietary platform technology, we make the extraordinary analytical power of Mass Spec available in devices that are significantly smaller and more accessible than conventional laboratory instruments. Our Mass Spec devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers to directly address some of the most critical problems in life sciences research, bioprocessing, industrial biotech, forensics and adjacent markets.908 Devices is headquartered in Boston, MA, near the Seaport and has a satellite office in North Carolina and a growing population of remote staff worldwide.Position Summary:The successful applicant will represent 908 Device’s Field Forensic Applications team in the Asia Pacific Region. Their expertise will be vital to supporting, advising, and developing customer applications across a diverse mission set. They will be the customer-facing representative for the research and development team, a scientific advisor for the sales team, and traveling in support of training and service, and serve as an advocate from the field for the customer experience and product management team.Primary Responsibilities:Interface with customer and potential customer agencies in support of existing field applicationsAssist customers in developing new protocols and applications for the MX908 product line, as well as advising on best practices and standard operating procedures (SOPs)Develop and field test new applications for the MX908 product line in support of customer needs and opportunitiesCreate and deliver training, workshops, and webinar content (virtually and in person)Review data provided by customers as a subject-matter expert to provide reachback analysisProvide scientific support and assistance for distributors and sales representatives in their regionTravel to support customer training and applications as a subject matter expertSupport device services and initial installation as necessary within area of responsibilityPreferred Skills / Experience:Knowledge of chemical analysis instrumentation, and interpretation of data (manual or computer-aided). Examples include mass spectrometry (MS), Ion Mobility Spectrometry (IMS), Raman, and FTIR.Knowledge of the chemistry of controlled substances, pharmaceuticals, or relevant applicationKnowledge, experience, and training in Emergency Response, Hazardous Material, Law Enforcement, or CBRNe (Chemical, Biological, Nuclear, Radioactive, and Explosive) field operationsConcise communication of technical information in both oral and written formatsAbility to engage with customers with varied backgrounds and technical training in a professional but relaxed mannerProficiency in English and Chinese (Mandarin), or other language relevant to area of responsibilityBeneficial Experience:Exposure to portable analytical systemsMass Spectrometry (MS) Method developmentExperience in or supporting law enforcement and law enforcement operations, or controlled substance-oriented public health applicationsDemonstrated ability to provide Customer Support and ServiceEducation:Bachelor’s or higher degree in Chemistry, Forensic Sciences, or equivalent experience.Physical Demands & Equipment Requirements:Mixed travel (40%), office, and remote supportAbility to work in a field environment in support of customer applications
908 Devices
(Research)
908 Devices Inc. has developed an innovative suite of purpose-built handheld and desktop mass spectrometry, or Mass Spec, devices for the point-of-need. Leveraging our proprietary platform technology, we make the extraordinary analytical power of Mass Spec available in devices that are significantly smaller and more accessible than conventional laboratory instruments. Our Mass Spec devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers to directly address some of the most critical problems in life sciences research, bioprocessing, industrial biotech, forensics and adjacent markets.908 Devices is headquartered in Boston, MA, near the Seaport and has a satellite office in North Carolina and a growing population of remote staff worldwide.Position Summary:The successful applicant will represent 908 Device’s Field Forensic Applications team in the Asia Pacific Region. Their expertise will be vital to supporting, advising, and developing customer applications across a diverse mission set. They will be the customer-facing representative for the research and development team, a scientific advisor for the sales team, and traveling in support of training and service, and serve as an advocate from the field for the customer experience and product management team.Primary Responsibilities:Interface with customer and potential customer agencies in support of existing field applicationsAssist customers in developing new protocols and applications for the MX908 product line, as well as advising on best practices and standard operating procedures (SOPs)Develop and field test new applications for the MX908 product line in support of customer needs and opportunitiesCreate and deliver training, workshops, and webinar content (virtually and in person)Review data provided by customers as a subject-matter expert to provide reachback analysisProvide scientific support and assistance for distributors and sales representatives in their regionTravel to support customer training and applications as a subject matter expertSupport device services and initial installation as necessary within area of responsibilityPreferred Skills / Experience:Knowledge of chemical analysis instrumentation, and interpretation of data (manual or computer-aided). Examples include mass spectrometry (MS), Ion Mobility Spectrometry (IMS), Raman, and FTIR.Knowledge of the chemistry of controlled substances, pharmaceuticals, or relevant applicationKnowledge, experience, and training in Emergency Response, Hazardous Material, Law Enforcement, or CBRNe (Chemical, Biological, Nuclear, Radioactive, and Explosive) field operationsConcise communication of technical information in both oral and written formatsAbility to engage with customers with varied backgrounds and technical training in a professional but relaxed mannerProficiency in English and Chinese (Mandarin), or other language relevant to area of responsibilityBeneficial Experience:Exposure to portable analytical systemsMass Spectrometry (MS) Method developmentExperience in or supporting law enforcement and law enforcement operations, or controlled substance-oriented public health applicationsDemonstrated ability to provide Customer Support and ServiceEducation:Bachelor’s or higher degree in Chemistry, Forensic Sciences, or equivalent experience.Physical Demands & Equipment Requirements:Mixed travel (40%), office, and remote supportAbility to work in a field environment in support of customer applications
remote
remote
Research Analyst
Wealth-X (Information services)
Remote (Asia Time Zone Permitted) Negotiable
About Wealth-XThe global leader in wealth information and insight, Wealth-X partners with leading prestige brands across the financial services, luxury, not-for-profit and higher-education industries to fuel strategic decision-making in sales, marketing and compliance. Wealth-X boasts the world’s most extensive collection of records on wealthy individuals and produces unparalleled data analysis to help organizations uncover, understand, and engage their target audience, as well as mitigate risk. Founded in 2010, with staff across North America, Europe and Asia, Wealth-X provides unique data, analysis, and counsel to a growing roster of over 500 clients, worldwide.The Research DepartmentThe Wealth-X Research Department consists of a Research Operations team, a Quality Assurance team, and an Optimization and Development team - all of which work together to achieve the department's objective of building, expanding, maintaining, and updating the collection of records within the Wealth-X database in an accurate, timely, and organized manner. Research Analysts are part of the Research Operations team and report directly to the Director of Research Operations.The RoleAs part of the Research Operations team, the primary task of a Research Analyst is to create comprehensive profiles on wealthy individuals. The profiles require extensive online research in all available sources and contain information on various aspects of an individuals’ life – including their career history, a net worth estimate, interesting facts about the individual, and their known associates. The information contained in the profiles is then used by our clients to further their business interests (e.g. by helping an NGO identify donors, or a luxury brand reach customers).Extensive training is provided to all Research Analysts prior to their commencing work on profiles.ResponsibilitiesExpertise in conducting in-depth, secondary research using all available resources in the public domain and open-source intelligenceExtensive data collection, verification, and analysisSynthesis of all available data into various sections of a comprehensive profileCreation of a cohesive narrative of an individual’s life and career historyDevelopment of regional approaches and methods to facilitate targeted research according to distinct circumstancesIdentification of risk factors and other related considerations, including PEPs, political activity, and significant litigationProduction of various reports and company products, including Name Checks, Standard Dossiers, Pilot Dossiers, Enhanced Due Diligence Dossiers, and Corporate Due Diligence ReportsCompany valuations, calculations of net worth estimates, and identification of assetsRequirementsBachelor's degree in any fieldExcellent command of both written and spoken English. Additional languages are an advantageAbility to focus and conduct research in a productive, thorough, and efficient mannerComputer literacy and basic experience using Microsoft Excel and WordA sense of curiosity, along with a general interest in world affairs and current eventsThe ability to work independently and with others as neededWe offer remote working (within the region) as well as a 4.5 day work week – Friday afternoons are off!Recent graduates are encouraged to apply.Only shortlisted candidates will be contacted.Wealth-X is actively committed to promoting, fostering, and nurturing a diverse and inclusive environment, and all applicants will receive equal consideration regardless of race, sex, religion, color, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We recognize that these types of statements appear often in job descriptions. Wealth-X really and truly means it.
Wealth-X
(Information services)
About Wealth-XThe global leader in wealth information and insight, Wealth-X partners with leading prestige brands across the financial services, luxury, not-for-profit and higher-education industries to fuel strategic decision-making in sales, marketing and compliance. Wealth-X boasts the world’s most extensive collection of records on wealthy individuals and produces unparalleled data analysis to help organizations uncover, understand, and engage their target audience, as well as mitigate risk. Founded in 2010, with staff across North America, Europe and Asia, Wealth-X provides unique data, analysis, and counsel to a growing roster of over 500 clients, worldwide.The Research DepartmentThe Wealth-X Research Department consists of a Research Operations team, a Quality Assurance team, and an Optimization and Development team - all of which work together to achieve the department's objective of building, expanding, maintaining, and updating the collection of records within the Wealth-X database in an accurate, timely, and organized manner. Research Analysts are part of the Research Operations team and report directly to the Director of Research Operations.The RoleAs part of the Research Operations team, the primary task of a Research Analyst is to create comprehensive profiles on wealthy individuals. The profiles require extensive online research in all available sources and contain information on various aspects of an individuals’ life – including their career history, a net worth estimate, interesting facts about the individual, and their known associates. The information contained in the profiles is then used by our clients to further their business interests (e.g. by helping an NGO identify donors, or a luxury brand reach customers).Extensive training is provided to all Research Analysts prior to their commencing work on profiles.ResponsibilitiesExpertise in conducting in-depth, secondary research using all available resources in the public domain and open-source intelligenceExtensive data collection, verification, and analysisSynthesis of all available data into various sections of a comprehensive profileCreation of a cohesive narrative of an individual’s life and career historyDevelopment of regional approaches and methods to facilitate targeted research according to distinct circumstancesIdentification of risk factors and other related considerations, including PEPs, political activity, and significant litigationProduction of various reports and company products, including Name Checks, Standard Dossiers, Pilot Dossiers, Enhanced Due Diligence Dossiers, and Corporate Due Diligence ReportsCompany valuations, calculations of net worth estimates, and identification of assetsRequirementsBachelor's degree in any fieldExcellent command of both written and spoken English. Additional languages are an advantageAbility to focus and conduct research in a productive, thorough, and efficient mannerComputer literacy and basic experience using Microsoft Excel and WordA sense of curiosity, along with a general interest in world affairs and current eventsThe ability to work independently and with others as neededWe offer remote working (within the region) as well as a 4.5 day work week – Friday afternoons are off!Recent graduates are encouraged to apply.Only shortlisted candidates will be contacted.Wealth-X is actively committed to promoting, fostering, and nurturing a diverse and inclusive environment, and all applicants will receive equal consideration regardless of race, sex, religion, color, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We recognize that these types of statements appear often in job descriptions. Wealth-X really and truly means it.
remote
remote
Program Director (Cards Technology), Group Consumer Banking and Big Data Analytics Technology, Technology & Operations
DBS Bank IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.ResponsibilitiesThe role is responsible for managing and leading the strategy and roadmap for transformation of existing consumer finance legacy platform. Program director needs to work closely with the stakeholders across the Bank to plan, implement and drive technology programs and related projects within the AGILE framework. This role will play an integral role in ensuring the success of these programs, and be a change agent for the way programs and projects being run.Lead a cross-functional team of stakeholders to develop a vision and a roadmap for upgrade of consumer finance technology platformDefine the delivery plan as per strategy/roadmap and obtain buy-in and approval from senior management and stakeholders for plan executionManage a team of resources comprising in-house staff, contractors and product vendors to deliver the migration plan and roadmap.Build and foster a high-performance culture, mentor team members and provide team with the tools and guidance to transform current legacy platform to the new platform on cloud architecturePlan, lead and drive projects through entire lifecycle for all countries.Create deployment strategies for existing and new services based on business objectives.Foster collaborative partnerships across functional teams including remote teams.Identify areas of risk and methods of mitigation for large, complex projectsInfluence the software development process in an evolving organization. Provide recommendations and insights on our software design, Agile, software development, release management and site reliability processes.Coordinating with key stakeholders across teams to improve alignment, develop joint priorities with the technology and business teamsDefine and enhance implementation methodologies and practices with best practice and practical experience of continuous improvementManage highly complex issues arising from the implementation of new platformResponsible for quality of deliverables & ensure the program can deliver the benefits outlined in the business caseResponsible for project planning, resource allocation, budget, steering committee leadership and team organizational structure managementManage relationships with vendors and service providers to ensure they cost-effectively meet the needs of the organizationWork with IT leaders to develop overall IT strategy in the context of the business strategyLead Steering Committee meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and support the strategic vision of each program.Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.RequirementsDemonstrated 20-25 years' progressive management experience, including large-scale Project & Programme Management.Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.Project/program management leadership including scope, schedule, budget, quality, risk, communications, procurement, human resources, and integration managementProven competency in strategic leadership, executive communication and influence, organizational agility, cross-team collaboration, drive for results, and written and verbal communicationsDemonstrated leadership abilities; effective in matrix management and team buildingStrong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for business stakeholders and executivesStrong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resourcesChange driver – Significant experience in managing and driving changeHighly effective in managing the risk and cost implications of IT contracts or contract negotiationsAbility to act as in a consultative manner with both business and IT leaders to align strategyKnowledge in technical program management methodologies.Demonstrated experience building, mentoring, and growing technical program management or engineering teams of 100 or more.Experience taking ownership and delivering results in a fast-paced, dynamic environment.Solid understanding of Agile/Scrum methodologies, Project Management, Software Development Life Cycle, Software Quality Assurance methodologies, and familiarity with project management tools and bug/issue tracking system.Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.Primary LocationSingaporeJobTechnologyScheduleRegularJob TypeFull-timeJob PostingJul 28, 2021, 2:46:55 PM
DBS Bank
(IT / Development)
Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.ResponsibilitiesThe role is responsible for managing and leading the strategy and roadmap for transformation of existing consumer finance legacy platform. Program director needs to work closely with the stakeholders across the Bank to plan, implement and drive technology programs and related projects within the AGILE framework. This role will play an integral role in ensuring the success of these programs, and be a change agent for the way programs and projects being run.Lead a cross-functional team of stakeholders to develop a vision and a roadmap for upgrade of consumer finance technology platformDefine the delivery plan as per strategy/roadmap and obtain buy-in and approval from senior management and stakeholders for plan executionManage a team of resources comprising in-house staff, contractors and product vendors to deliver the migration plan and roadmap.Build and foster a high-performance culture, mentor team members and provide team with the tools and guidance to transform current legacy platform to the new platform on cloud architecturePlan, lead and drive projects through entire lifecycle for all countries.Create deployment strategies for existing and new services based on business objectives.Foster collaborative partnerships across functional teams including remote teams.Identify areas of risk and methods of mitigation for large, complex projectsInfluence the software development process in an evolving organization. Provide recommendations and insights on our software design, Agile, software development, release management and site reliability processes.Coordinating with key stakeholders across teams to improve alignment, develop joint priorities with the technology and business teamsDefine and enhance implementation methodologies and practices with best practice and practical experience of continuous improvementManage highly complex issues arising from the implementation of new platformResponsible for quality of deliverables & ensure the program can deliver the benefits outlined in the business caseResponsible for project planning, resource allocation, budget, steering committee leadership and team organizational structure managementManage relationships with vendors and service providers to ensure they cost-effectively meet the needs of the organizationWork with IT leaders to develop overall IT strategy in the context of the business strategyLead Steering Committee meetings with key stakeholders for each program to help make key decisions, remove obstacles, and address key program issues. Be the key driver to ensure business goals are met and support the strategic vision of each program.Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.RequirementsDemonstrated 20-25 years' progressive management experience, including large-scale Project & Programme Management.Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results, and managing risk.Project/program management leadership including scope, schedule, budget, quality, risk, communications, procurement, human resources, and integration managementProven competency in strategic leadership, executive communication and influence, organizational agility, cross-team collaboration, drive for results, and written and verbal communicationsDemonstrated leadership abilities; effective in matrix management and team buildingStrong communication and interpersonal skills. Ability to speak to technical-level staff and summarize communications for business stakeholders and executivesStrong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resourcesChange driver – Significant experience in managing and driving changeHighly effective in managing the risk and cost implications of IT contracts or contract negotiationsAbility to act as in a consultative manner with both business and IT leaders to align strategyKnowledge in technical program management methodologies.Demonstrated experience building, mentoring, and growing technical program management or engineering teams of 100 or more.Experience taking ownership and delivering results in a fast-paced, dynamic environment.Solid understanding of Agile/Scrum methodologies, Project Management, Software Development Life Cycle, Software Quality Assurance methodologies, and familiarity with project management tools and bug/issue tracking system.Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.Primary LocationSingaporeJobTechnologyScheduleRegularJob TypeFull-timeJob PostingJul 28, 2021, 2:46:55 PM
remote
remote
Senior Human Factors Researcher
Motional (Automotive)
Remote (Asia Time Zone Permitted) Negotiable
Motional is looking for a Senior Human Factors Researcher to help us deliver a superior product and user experience for our state-of-the-art technology. You'll apply a data-driven approach to give our product team a deep level understanding of our products and users – allowing us to prioritize and build the most meaningful solutions. Explore and analyze user experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven. Leverage your deep analytics expertise, understanding of product health and the user experience to ensure we launch high quality and reliable products to the market.Please submit your resume, and at least 1-3 projects that best represent your capabilities, skills and interests.What you'll be doing:You'll provide data-driven insights that help shape our product strategy, vision, and roadmap.Lead research projects within key areas of our team, such as remote vehicle assistance, ride quality, and othersAct as a subject matter expert on our team, in both quantitative/scientific and qualitative researchPlan, lead, and conduct quantitative research studies to evaluate ergonomics, usability, and effectiveness of HMI – in physical and digital environmentsAnalyze product effectiveness using tools such as eye tracking, driver monitoring systems, and other scientific tools and methods to gain insight on user behaviorCollaborate directly with team leadership on team goals, approach, and direction.Partner with Engineering and Product Teams to design and develop experiments to test hypotheses, iterate and implement changes in existing products to improve quality and reduce risk.Partner with qualitative user researchers to help quantify their insights and develop new ones.Understand our users' behaviors, needs, and goals - using a wide range of quantitative research techniques including surveys, A/B tests, data analysis, validation and visualization.Analyze current product processes to continually identify areas for efficiencies and improvements.Conduct ad hoc analysis based on business questions, owning end-to-end projects including design, data collection, analysis, recommendations and presentation.Conduct correlative analyses to understand the relationship between product usage and business outcomes, partnering with Product and Engineering to design experiments.Deliver detailed and actionable research findings, and partnering closely with designers and product managers to gain clear buy-in.Utilize strong problem solving and project management techniques.Help define how users will interact with the future of mobility!What we're looking for:A scientific research degree such as Human Computer Interaction, Human Factors, Psychology, Statistics, or Engineering (advanced degree preferred) or equivalent work experience5+ years professional experience in an analytical research roleExperience leveraging data analytics to drive insights and applying analysis and insights to business decisionsKnowledge of statistics (experimental design, statistical analysis, hypothesis testing)Experience exploring data and/or delivering reports via enterprise data visualization softwareSignificant experience in experimental design (e.g. A/B testing) and analysis methodsExcellent communication and data storytelling skillsDemonstrated ability to work cross-functionally to achieve resultsProduct Analytics experience preferredExperience working within a cross functional team alongside product managers, designers, engineers etc. in a fast-paced agile environment (i.e. software company, startup, etc.)Ability to clearly communicate your findings, and justify recommendations to different levels within an organization, including c-level executives.Good understanding of interaction design, user experience design, and hardware/software engineering processesThe ability to be flexible and inventive, using non-traditional approaches to conduct research and user testing, given our product spaceBonus points (not required):Ph.D. level education in a field related to robotics, HMI, etc.Experience working in the autonomous vehicle or automotive industryWhy you should join us:This role offers the opportunity to work on extremely challenging problems that haven't been solved at scale. We're looking for someone excited to tackle problems such as – how do we make a person feel comfortable with riding in a car that's driving itself? How can we manage a fleet of robotic vehicles moving around a city? How do we make vehicles accessible without a human to help? Our team is driven, not afraid, to solve problems like this.Motional's Product Team, where this role sits, is at the forefront of setting the vision for our products – from the experience of riding in an autonomous vehicle, to how to manage a fleet, to how roads are mapped, and more. We lead with a user-focused mindset, and as a Quantitative Researcher, you'll have a direct impact in shaping the strategic direction of our company, and the future of mobility as a whole.Lastly, while autonomous vehicles have been around for years, we are finally bringing this technology to market at scale. With over 100,000 public autonomous rides, and partnerships with major ride hailing players, a role at Motional offers the chance to drive the next revolution in mobility.Rewards and advantages: Competitive compensation with bonus potentialCompetitive health benefits401K with matching contributionUnlimited PTOCommuter benefitsDiscount programs and gym/health club reimbursementOpportunities to give back to the communityRelocation assistance (if applicable)Meaningful work that makes a difference in the worldAnd much more!Motional is a driverless technology company making self-driving vehicles a safe, reliable, and accessible reality.The Motional team is made up of engineers, researchers, innovators, dreamers and doers, who together are creating a first-of-its-kind technology with the potential to transform the way we move. We're behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's most-established public robotaxi fleet.As a leader in an emerging industry that has the promise of creating safer, more reliable and accessible transportation for all, it's imperative we have a diverse workforce, create an inclusive culture, and understand the communities we operate in around the world.Diversity, Equity and Inclusion is fundamental to Motional's success. That's why we've established a team to ensure DEI is at the forefront of the candidate and employee experience, beginning with the hiring process and continuing throughout your career. We also partner with organizations like the National Society of Black Engineers, the Society of Hispanic Professional Engineers, and the Society of Women Engineers to ensure our DEI work is informed by the latest thinking and approaches.Strategically formed by Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Facebook, Instagram and YouTube.Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.
Motional
(Automotive)
Motional is looking for a Senior Human Factors Researcher to help us deliver a superior product and user experience for our state-of-the-art technology. You'll apply a data-driven approach to give our product team a deep level understanding of our products and users – allowing us to prioritize and build the most meaningful solutions. Explore and analyze user experience and product performance data, develop goals and tracking metrics, and ensure product priorities are data-driven. Leverage your deep analytics expertise, understanding of product health and the user experience to ensure we launch high quality and reliable products to the market.Please submit your resume, and at least 1-3 projects that best represent your capabilities, skills and interests.What you'll be doing:You'll provide data-driven insights that help shape our product strategy, vision, and roadmap.Lead research projects within key areas of our team, such as remote vehicle assistance, ride quality, and othersAct as a subject matter expert on our team, in both quantitative/scientific and qualitative researchPlan, lead, and conduct quantitative research studies to evaluate ergonomics, usability, and effectiveness of HMI – in physical and digital environmentsAnalyze product effectiveness using tools such as eye tracking, driver monitoring systems, and other scientific tools and methods to gain insight on user behaviorCollaborate directly with team leadership on team goals, approach, and direction.Partner with Engineering and Product Teams to design and develop experiments to test hypotheses, iterate and implement changes in existing products to improve quality and reduce risk.Partner with qualitative user researchers to help quantify their insights and develop new ones.Understand our users' behaviors, needs, and goals - using a wide range of quantitative research techniques including surveys, A/B tests, data analysis, validation and visualization.Analyze current product processes to continually identify areas for efficiencies and improvements.Conduct ad hoc analysis based on business questions, owning end-to-end projects including design, data collection, analysis, recommendations and presentation.Conduct correlative analyses to understand the relationship between product usage and business outcomes, partnering with Product and Engineering to design experiments.Deliver detailed and actionable research findings, and partnering closely with designers and product managers to gain clear buy-in.Utilize strong problem solving and project management techniques.Help define how users will interact with the future of mobility!What we're looking for:A scientific research degree such as Human Computer Interaction, Human Factors, Psychology, Statistics, or Engineering (advanced degree preferred) or equivalent work experience5+ years professional experience in an analytical research roleExperience leveraging data analytics to drive insights and applying analysis and insights to business decisionsKnowledge of statistics (experimental design, statistical analysis, hypothesis testing)Experience exploring data and/or delivering reports via enterprise data visualization softwareSignificant experience in experimental design (e.g. A/B testing) and analysis methodsExcellent communication and data storytelling skillsDemonstrated ability to work cross-functionally to achieve resultsProduct Analytics experience preferredExperience working within a cross functional team alongside product managers, designers, engineers etc. in a fast-paced agile environment (i.e. software company, startup, etc.)Ability to clearly communicate your findings, and justify recommendations to different levels within an organization, including c-level executives.Good understanding of interaction design, user experience design, and hardware/software engineering processesThe ability to be flexible and inventive, using non-traditional approaches to conduct research and user testing, given our product spaceBonus points (not required):Ph.D. level education in a field related to robotics, HMI, etc.Experience working in the autonomous vehicle or automotive industryWhy you should join us:This role offers the opportunity to work on extremely challenging problems that haven't been solved at scale. We're looking for someone excited to tackle problems such as – how do we make a person feel comfortable with riding in a car that's driving itself? How can we manage a fleet of robotic vehicles moving around a city? How do we make vehicles accessible without a human to help? Our team is driven, not afraid, to solve problems like this.Motional's Product Team, where this role sits, is at the forefront of setting the vision for our products – from the experience of riding in an autonomous vehicle, to how to manage a fleet, to how roads are mapped, and more. We lead with a user-focused mindset, and as a Quantitative Researcher, you'll have a direct impact in shaping the strategic direction of our company, and the future of mobility as a whole.Lastly, while autonomous vehicles have been around for years, we are finally bringing this technology to market at scale. With over 100,000 public autonomous rides, and partnerships with major ride hailing players, a role at Motional offers the chance to drive the next revolution in mobility.Rewards and advantages: Competitive compensation with bonus potentialCompetitive health benefits401K with matching contributionUnlimited PTOCommuter benefitsDiscount programs and gym/health club reimbursementOpportunities to give back to the communityRelocation assistance (if applicable)Meaningful work that makes a difference in the worldAnd much more!Motional is a driverless technology company making self-driving vehicles a safe, reliable, and accessible reality.The Motional team is made up of engineers, researchers, innovators, dreamers and doers, who together are creating a first-of-its-kind technology with the potential to transform the way we move. We're behind some of the industry's largest leaps forward, including the first fully-autonomous cross-country drive in the U.S, the launch of the world's first robotaxi pilot, and operation of the world's most-established public robotaxi fleet.As a leader in an emerging industry that has the promise of creating safer, more reliable and accessible transportation for all, it's imperative we have a diverse workforce, create an inclusive culture, and understand the communities we operate in around the world.Diversity, Equity and Inclusion is fundamental to Motional's success. That's why we've established a team to ensure DEI is at the forefront of the candidate and employee experience, beginning with the hiring process and continuing throughout your career. We also partner with organizations like the National Society of Black Engineers, the Society of Hispanic Professional Engineers, and the Society of Women Engineers to ensure our DEI work is informed by the latest thinking and approaches.Strategically formed by Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.S and Asia. For more information, visit www.Motional.com and follow us on Twitter, LinkedIn, Facebook, Instagram and YouTube.Motional AD Inc. is an EOE. We celebrate diversity and are committed to creating an inclusive environment for all employees. To comply with Federal Law, we participate in E-Verify. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.
remote
remote
Data & Analytics Head of Solutions
Jobs via eFinancialCareers IT / Development
Remote (Asia Time Zone Permitted) Negotiable
The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.ResponsibilitiesAccountable for all data products as well as designing and implementing both the tactical and strategic data.Serves as the subject matter expert for strategic data analysis, identifies both short term and long term vision, as well as make strategic recommendations and develop data displays that clearly communicate complex analysis.Defines the service model for each new incubated data product or data product set across the various businesses and regions.Prepares and presents key business cases underpinning strategic investment initiatives to maintain or build out the product capability.Participates in strategic business engagements to build the right level of data inclusion into all business forums below the top exec level.Plans and manages on-going product investment and activity in-line with defined portfolio balance, capacity and capability planning and development.Builds a product improvement & innovation pipeline for prioritization and build an initial view of the underlying commercial value and potential.Ensures current product landscape and architecture is mapped out, and deeply understood from a product origination point through fulfillment, processing, billing, servicing and revenue realization and reporting.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.EducationBachelor's/University degree or equivalent experience, master's degree preferred.Basic Qualifications15+ years' experience in Data Analytics and MarTech / AdTech;Experience of designing, building, and deploying production-level data pipelines using tools from Hadoop stack;Experience of implementing MarTech/AdTech mixing with experience products(Salesforce, Adobe, etc.) and in-house products;Experience of implementing real-time streaming services such as Kafka, Flink, etc.Experience with data governance, metadata management, data lineage, data tracing and monitoring;Experience in implementing data strategies and developing conceptual, logical and physical data models.Familiarity with machine learning implementation and other advanced analytics technologies;Familiarity with data visualization tools like Cognos, Arcadia, Tableau;Experience with cloud data solutions like RedShift, Snowflake or Big query;Experience with MarTech solutions like Omni-Channel Experience, DMP, Social Media Integration;Experience managing global technology teams, and effective on large and remote team management;Preferred QualificationsStrong software development experience in cloud orchestration/management products with working knowledge of orchestration platforms like Kubernetes/Cloud Foundry.Expertise in Agile development methodology and great understanding of DevOpsDemonstrated experience as a subject matter expert for Fixed/Mobile/Cloud service provider management and service orchestration across a broad suite of products.Strong understanding of OS (Linux), Hypervisors (KVM, Xen etc.), Linux Containers(Docker) is requiredExpertise in Microservices architecture and patterns.Solid back-end skills, ideally in Workflow/Rules Engine environment/Messaging environments like RabbitMQ, Kafka, Akka and experience with NoSQL databases such as Cassandra, MongoDB, Redis is required.Experience with CI/CD process and familiarity with tools like Jenkins, Chef, Puppet, Ansible or similar is desirable.Job Family GroupTechnologyJob FamilyApplications DevelopmentTime TypeFull timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .View the " EEO is the Law " poster. View the EEO is the Law Supplement .View the EEO Policy Statement .View the Pay Transparency Posting
Jobs via eFinancialCareers
(IT / Development)
The Applications Development Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.ResponsibilitiesAccountable for all data products as well as designing and implementing both the tactical and strategic data.Serves as the subject matter expert for strategic data analysis, identifies both short term and long term vision, as well as make strategic recommendations and develop data displays that clearly communicate complex analysis.Defines the service model for each new incubated data product or data product set across the various businesses and regions.Prepares and presents key business cases underpinning strategic investment initiatives to maintain or build out the product capability.Participates in strategic business engagements to build the right level of data inclusion into all business forums below the top exec level.Plans and manages on-going product investment and activity in-line with defined portfolio balance, capacity and capability planning and development.Builds a product improvement & innovation pipeline for prioritization and build an initial view of the underlying commercial value and potential.Ensures current product landscape and architecture is mapped out, and deeply understood from a product origination point through fulfillment, processing, billing, servicing and revenue realization and reporting.Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.EducationBachelor's/University degree or equivalent experience, master's degree preferred.Basic Qualifications15+ years' experience in Data Analytics and MarTech / AdTech;Experience of designing, building, and deploying production-level data pipelines using tools from Hadoop stack;Experience of implementing MarTech/AdTech mixing with experience products(Salesforce, Adobe, etc.) and in-house products;Experience of implementing real-time streaming services such as Kafka, Flink, etc.Experience with data governance, metadata management, data lineage, data tracing and monitoring;Experience in implementing data strategies and developing conceptual, logical and physical data models.Familiarity with machine learning implementation and other advanced analytics technologies;Familiarity with data visualization tools like Cognos, Arcadia, Tableau;Experience with cloud data solutions like RedShift, Snowflake or Big query;Experience with MarTech solutions like Omni-Channel Experience, DMP, Social Media Integration;Experience managing global technology teams, and effective on large and remote team management;Preferred QualificationsStrong software development experience in cloud orchestration/management products with working knowledge of orchestration platforms like Kubernetes/Cloud Foundry.Expertise in Agile development methodology and great understanding of DevOpsDemonstrated experience as a subject matter expert for Fixed/Mobile/Cloud service provider management and service orchestration across a broad suite of products.Strong understanding of OS (Linux), Hypervisors (KVM, Xen etc.), Linux Containers(Docker) is requiredExpertise in Microservices architecture and patterns.Solid back-end skills, ideally in Workflow/Rules Engine environment/Messaging environments like RabbitMQ, Kafka, Akka and experience with NoSQL databases such as Cassandra, MongoDB, Redis is required.Experience with CI/CD process and familiarity with tools like Jenkins, Chef, Puppet, Ansible or similar is desirable.Job Family GroupTechnologyJob FamilyApplications DevelopmentTime TypeFull timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .View the " EEO is the Law " poster. View the EEO is the Law Supplement .View the EEO Policy Statement .View the Pay Transparency Posting
remote
remote
Sr. Analyst/Principal Analyst, Remote Case Support APAC Job
Boston Scientific IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Purpose and Passion - Comprehensive Benefits - Life-Work Integration - Community - Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work. Purpose statement Boston Scientific APAC is seeking out a highly driven, digitally experienced professional to implement and effectively advance BSC’s data-driven marketing capabilities on Boston Scientific’s Remote Case Support (RCS) practice.Who You Are: As digital remote case support specialist, you bring an innovative mindset to your work, along with the strong ability to nimbly adapt to changing business conditions/plans while simultaneously continuing to be proactive and drive projects to completion. You have a “hands-on” passion for technology, with an end-user experience focused mind set. Making a difference in the lives of patients is your key driver, and you do not compromise on patience safety. You have strong organizational influencing skills, including the ability to educate cross-functional stakeholder teams at different levels of technology awareness on values and processes of RCS.The Opportunity: With guidance from RCS Manager and senior team members, you will co-develop and implement innovative RCS experience solutions, support RCS cases in-person at operating theatres and support cases remotely across APAC (aligned to overarching business and franchise objectives). You will be responsible for building capabilities, creating scalable training modules, execute in-partnership with local marketing, sales reps and global/regional/ local clinical experts.This position can be based out of Singapore but is focused on unlocking RCS potential across APAC, which is aligned with APAC Digital Centre of Excellence Strategic Plan. With time you will evolve into an RCS subject matter expert for a group of therapies for physicians and BSC clinical support specialists.Key Roles And ResponsibilitiesSupport RCS Managers and work together with regional RCS Specialists to deliver a differentiated RCS experience for physicians and clinical support teams in APAC.With time, lead the execution of cutting-edge remote case support projects from pilot to execution to drive growth and revenue.Serve as a primary resource for remote case support technology platforms education and overall physician experience, lead the execution of cutting-edge RCS journeys andv build capabilities in local markets.Work with local market teams to understand physician, clinical support specialist requirements and co-create cutting-edge RCS solutions to meet objectives.Troubleshoot and problem solve technology, process and experience related challenges for multiple BSC therapy solutions.Work with 3rd party technology vendors to identify, assess and recommend future solutions to elevate RCS experience, and be support contact for on-going vendor relationshipsEducate physicians, sales reps, clinical specialists in each business unit (both regional and local country teams) and IT teams on merits and proper usage of RCS technologies in operating theatres & labs, and create complimenting presentations, guides and manuals.Identify RCS experience requirements and clinical needs, and design overall RCS experience needed to achieve these objectives.Drive continuous experience improvement process to maintain strategic advantage over competition.Lead RCS executions and manage stakeholders on the ground in operating theatres and labs.Work hand-in-hand with BSC APAC’s overall education, sales and digital engagement verticals to complete the customer experience as part of the omni-channel digital journey.Streamline and integrate RCS on event management platform and Sales Cloud.Work together with insights and analytics team to develop and evolve RCS insights dashboards.Influence various functions and levels within the organization with strong interpersonal communication skills and presentation skills.Manage multiple concurrent programs and effectively prioritize work for both strategy and execution.Play a thought leader role by sharing knowledge and best practices within the organization. Required QualificationsBachelor’s degree required.3-5 yrs+ work experience in technology or technology related environment.Experience in successfully building, leading and implementing a new digital capability in an organization.Experience working in/with commercial teams in APAC region.Digital native, with passion for new technology innovations.Demonstrate a solution-oriented mindset towards complex challenges.Experience managing 3rd party partner relationshipsProven success as part of a cross functional team working in/with a multi-cultural work environment.Fluency in English to communicate effectively across the global and APAC markets Preferred QualificationsExperience working in healthcare industryBI tool experience (such as Tableau , power BI, Sales Cloud dashboards)Experience in VR(Virtual Reality) and AR (Augmented Reality) as well as wearable technologies About UsAs a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran.Some Of Our Recent Accolades IncludeBoston Scientific is proud to be recognized for our innovations that impact patients' lives, our performance as a company, our workplace culture and our contributions to communities around the world.2021 FORTUNE World’s Most Admired Companies2021 Top 100 Global Innovators by Clarivate Analytics2021 Human Rights Campaign Best Places to Work for LGBTQ Equality2021 Bloomberg Gender-Equality Index2020 Forbes Best Employer’s for Diversity For more information, please visit us at Visit www.bostonscientific.com to learn more and apply
Boston Scientific
(IT / Development)
Purpose and Passion - Comprehensive Benefits - Life-Work Integration - Community - Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work. Purpose statement Boston Scientific APAC is seeking out a highly driven, digitally experienced professional to implement and effectively advance BSC’s data-driven marketing capabilities on Boston Scientific’s Remote Case Support (RCS) practice.Who You Are: As digital remote case support specialist, you bring an innovative mindset to your work, along with the strong ability to nimbly adapt to changing business conditions/plans while simultaneously continuing to be proactive and drive projects to completion. You have a “hands-on” passion for technology, with an end-user experience focused mind set. Making a difference in the lives of patients is your key driver, and you do not compromise on patience safety. You have strong organizational influencing skills, including the ability to educate cross-functional stakeholder teams at different levels of technology awareness on values and processes of RCS.The Opportunity: With guidance from RCS Manager and senior team members, you will co-develop and implement innovative RCS experience solutions, support RCS cases in-person at operating theatres and support cases remotely across APAC (aligned to overarching business and franchise objectives). You will be responsible for building capabilities, creating scalable training modules, execute in-partnership with local marketing, sales reps and global/regional/ local clinical experts.This position can be based out of Singapore but is focused on unlocking RCS potential across APAC, which is aligned with APAC Digital Centre of Excellence Strategic Plan. With time you will evolve into an RCS subject matter expert for a group of therapies for physicians and BSC clinical support specialists.Key Roles And ResponsibilitiesSupport RCS Managers and work together with regional RCS Specialists to deliver a differentiated RCS experience for physicians and clinical support teams in APAC.With time, lead the execution of cutting-edge remote case support projects from pilot to execution to drive growth and revenue.Serve as a primary resource for remote case support technology platforms education and overall physician experience, lead the execution of cutting-edge RCS journeys andv build capabilities in local markets.Work with local market teams to understand physician, clinical support specialist requirements and co-create cutting-edge RCS solutions to meet objectives.Troubleshoot and problem solve technology, process and experience related challenges for multiple BSC therapy solutions.Work with 3rd party technology vendors to identify, assess and recommend future solutions to elevate RCS experience, and be support contact for on-going vendor relationshipsEducate physicians, sales reps, clinical specialists in each business unit (both regional and local country teams) and IT teams on merits and proper usage of RCS technologies in operating theatres & labs, and create complimenting presentations, guides and manuals.Identify RCS experience requirements and clinical needs, and design overall RCS experience needed to achieve these objectives.Drive continuous experience improvement process to maintain strategic advantage over competition.Lead RCS executions and manage stakeholders on the ground in operating theatres and labs.Work hand-in-hand with BSC APAC’s overall education, sales and digital engagement verticals to complete the customer experience as part of the omni-channel digital journey.Streamline and integrate RCS on event management platform and Sales Cloud.Work together with insights and analytics team to develop and evolve RCS insights dashboards.Influence various functions and levels within the organization with strong interpersonal communication skills and presentation skills.Manage multiple concurrent programs and effectively prioritize work for both strategy and execution.Play a thought leader role by sharing knowledge and best practices within the organization. Required QualificationsBachelor’s degree required.3-5 yrs+ work experience in technology or technology related environment.Experience in successfully building, leading and implementing a new digital capability in an organization.Experience working in/with commercial teams in APAC region.Digital native, with passion for new technology innovations.Demonstrate a solution-oriented mindset towards complex challenges.Experience managing 3rd party partner relationshipsProven success as part of a cross functional team working in/with a multi-cultural work environment.Fluency in English to communicate effectively across the global and APAC markets Preferred QualificationsExperience working in healthcare industryBI tool experience (such as Tableau , power BI, Sales Cloud dashboards)Experience in VR(Virtual Reality) and AR (Augmented Reality) as well as wearable technologies About UsAs a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran.Some Of Our Recent Accolades IncludeBoston Scientific is proud to be recognized for our innovations that impact patients' lives, our performance as a company, our workplace culture and our contributions to communities around the world.2021 FORTUNE World’s Most Admired Companies2021 Top 100 Global Innovators by Clarivate Analytics2021 Human Rights Campaign Best Places to Work for LGBTQ Equality2021 Bloomberg Gender-Equality Index2020 Forbes Best Employer’s for Diversity For more information, please visit us at Visit www.bostonscientific.com to learn more and apply
remote
remote
Data Analyst (Remote)
Accolade Consultants (Health, wellness and fitness)
Remote (Asia Time Zone Permitted) Negotiable
To be able to interpret data and turn it into information that can improve business and overall decisions.Davao-based is preferred but not requiredSpecific Duties And ResponsibilitiesInterpret data, analyze results using statistical techniques and provide ongoing and constant reportsMonitor performance and quality control plans to identify improvementsIdentifying patterns and trends in data sheetsWork alongside teams within the company to establish business needsDevelop and implement databases, data collection systems, data analytics, and other strategies thatoptimize efficiency and quality of workMaintenance of databases/data systemsSuggest/develop process improvement opportunitiesReview data on computer reports, printouts, and performance indicators and give an appropriatecorrection to arising problemsQualificationsBachelor's degree in Mathematics, Computer Science, Industrial Engineering, Information Management,Data Analytics, Data Science, or similar fieldsHigh level of mathematical abilityProven proficiency with Excel and Office 365 environmentVBA knowledge is a plusPower BI knowledge is a plusAbility to read, interpret, and verify data from multiple formatsAbility to work independently on a projectExcellent communication and report-writing skillsTime management and organizational skillsStrong analytical and problem-solving skillsExperience with creating dashboards and templatesAmenable to work on a graveyard shiftComputer Specs Requirement (work From Home Set Up)Fiber connection and has at least 20mbps download and upload speedHas available backup internetAt least 8GB of Computer RAMIf possible, SSD system storage
Accolade Consultants
(Health, wellness and fitness)
To be able to interpret data and turn it into information that can improve business and overall decisions.Davao-based is preferred but not requiredSpecific Duties And ResponsibilitiesInterpret data, analyze results using statistical techniques and provide ongoing and constant reportsMonitor performance and quality control plans to identify improvementsIdentifying patterns and trends in data sheetsWork alongside teams within the company to establish business needsDevelop and implement databases, data collection systems, data analytics, and other strategies thatoptimize efficiency and quality of workMaintenance of databases/data systemsSuggest/develop process improvement opportunitiesReview data on computer reports, printouts, and performance indicators and give an appropriatecorrection to arising problemsQualificationsBachelor's degree in Mathematics, Computer Science, Industrial Engineering, Information Management,Data Analytics, Data Science, or similar fieldsHigh level of mathematical abilityProven proficiency with Excel and Office 365 environmentVBA knowledge is a plusPower BI knowledge is a plusAbility to read, interpret, and verify data from multiple formatsAbility to work independently on a projectExcellent communication and report-writing skillsTime management and organizational skillsStrong analytical and problem-solving skillsExperience with creating dashboards and templatesAmenable to work on a graveyard shiftComputer Specs Requirement (work From Home Set Up)Fiber connection and has at least 20mbps download and upload speedHas available backup internetAt least 8GB of Computer RAMIf possible, SSD system storage
remote
remote
Payments Consumer UX Research Lead
Google IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications:Bachelor's degree in Anthropology, Human Factors, Psychology, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.8 years of work experience including conducting mixed methods research, and triangulation between qualitative and quantitative methods.Experience with people management and leadership.Preferred qualifications:Experience conducting semi-structured interviews, contextual field visits, usability studies either live or remote (e.g., Userzoom or usertesting.com).Experience with working in international markets/collaborating with stakeholders located internationally.Experience identifying and evaluating user journeys, with a product sense and focus on understanding on product/market landscape.Ability to distill a problem space into understandable frameworks.Excellent leadership and collaboration skills.Receptiveness to using and working with Quant data, with excellent systems-thinking skills.About The JobAt Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what’s possible. They possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You’re an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for brand, craft, and design quality.As a Payments Consumer UX Research Lead, you will be a strategic thought partner and operational expert for a team of cross-functional UXers.User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”ResponsibilitiesIdentify and prioritize high-impact UX research opportunities by having a strong understanding of product design, technical requirements, and business objectives.Collaborate with stakeholders within Payments and with partner teams, understand research needs, quickly scope projects, and develop proposals that clearly convey goals, hypotheses, participant characteristics, and methods. Guide the development of research materials (e.g., interview protocols, usability test scripts, screeners, etc.).Manage a small team, and oversee a full range of research activities including fieldwork, lab work, surveys, design sprints, literature reviews, and other relevant approaches.Develop the research agenda for your area, and work with designers, product managers, and engineers in a complex environment.Work collaboratively to grow UX and Payments team processes. Advocate research findings to diverse audiences through written reports and verbal presentations, and support those in your team.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Google
(IT / Development)
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.Minimum qualifications:Bachelor's degree in Anthropology, Human Factors, Psychology, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.8 years of work experience including conducting mixed methods research, and triangulation between qualitative and quantitative methods.Experience with people management and leadership.Preferred qualifications:Experience conducting semi-structured interviews, contextual field visits, usability studies either live or remote (e.g., Userzoom or usertesting.com).Experience with working in international markets/collaborating with stakeholders located internationally.Experience identifying and evaluating user journeys, with a product sense and focus on understanding on product/market landscape.Ability to distill a problem space into understandable frameworks.Excellent leadership and collaboration skills.Receptiveness to using and working with Quant data, with excellent systems-thinking skills.About The JobAt Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what’s possible. They possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You’re an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for brand, craft, and design quality.As a Payments Consumer UX Research Lead, you will be a strategic thought partner and operational expert for a team of cross-functional UXers.User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”ResponsibilitiesIdentify and prioritize high-impact UX research opportunities by having a strong understanding of product design, technical requirements, and business objectives.Collaborate with stakeholders within Payments and with partner teams, understand research needs, quickly scope projects, and develop proposals that clearly convey goals, hypotheses, participant characteristics, and methods. Guide the development of research materials (e.g., interview protocols, usability test scripts, screeners, etc.).Manage a small team, and oversee a full range of research activities including fieldwork, lab work, surveys, design sprints, literature reviews, and other relevant approaches.Develop the research agenda for your area, and work with designers, product managers, and engineers in a complex environment.Work collaboratively to grow UX and Payments team processes. Advocate research findings to diverse audiences through written reports and verbal presentations, and support those in your team.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
remote
remote
Business Analyst (Remote)
Accolade Consultants (Health, wellness and fitness)
Remote (Asia Time Zone Permitted) Negotiable
To be able to interpret data and turn it into information that can improve business and overall decisions.Davao-based is preferred but not requiredSpecific Duties And ResponsibilitiesInterpret financial data, analyze results using statistical techniques, and provide ongoing and constantreportsMonitor performance and quality control plans to identify improvementsIdentifying patterns and trends in data sheetsWork alongside teams within the company to establish business needsDevelop and implement databases, data collection systems, business/financial analytics, and otherstrategies that optimize efficiency and quality of workMaintenance of databases/data systemsSuggest/develop process improvement opportunitiesReview data on computer reports, printouts, and performance indicators and give an appropriatecorrection to arising problemsQualificationsBachelor's degree in Mathematics, Economics, Financial Management, Information Management,Data Analytics, Data Science, or similar fieldsHigh level of financial and mathematical abilityProven proficiency with Excel and Office 365 environmentVBA knowledge is a plusPower BI knowledge is a plusKnowledge about Accounting, Finance & ValuationAbility to read, interpret, and verify data from multiple formatsAbility to work independently on a projectExcellent communication and report-writing skillsTime management and organizational skillsStrong analytical and problem-solving skillsExperience with creating dashboards and templatesAmenable to work on a graveyard shiftComputer Specs Requirement (work From Home Set Up)Fiber connection and has at least 20mbps download and upload speedHas available backup internetAt least 8GB of Computer RAMIf possible, SSD system storage
Accolade Consultants
(Health, wellness and fitness)
To be able to interpret data and turn it into information that can improve business and overall decisions.Davao-based is preferred but not requiredSpecific Duties And ResponsibilitiesInterpret financial data, analyze results using statistical techniques, and provide ongoing and constantreportsMonitor performance and quality control plans to identify improvementsIdentifying patterns and trends in data sheetsWork alongside teams within the company to establish business needsDevelop and implement databases, data collection systems, business/financial analytics, and otherstrategies that optimize efficiency and quality of workMaintenance of databases/data systemsSuggest/develop process improvement opportunitiesReview data on computer reports, printouts, and performance indicators and give an appropriatecorrection to arising problemsQualificationsBachelor's degree in Mathematics, Economics, Financial Management, Information Management,Data Analytics, Data Science, or similar fieldsHigh level of financial and mathematical abilityProven proficiency with Excel and Office 365 environmentVBA knowledge is a plusPower BI knowledge is a plusKnowledge about Accounting, Finance & ValuationAbility to read, interpret, and verify data from multiple formatsAbility to work independently on a projectExcellent communication and report-writing skillsTime management and organizational skillsStrong analytical and problem-solving skillsExperience with creating dashboards and templatesAmenable to work on a graveyard shiftComputer Specs Requirement (work From Home Set Up)Fiber connection and has at least 20mbps download and upload speedHas available backup internetAt least 8GB of Computer RAMIf possible, SSD system storage
remote
remote
Business Analyst - Remote Phillipines
Inspectorio IT / Development
Remote (Asia Time Zone Permitted) Negotiable
About UsInspectorio is a cloud-based SaaS solution focused on creating a dynamic and risk-assessment based Quality and Compliance program with the goal of generating more sustainable and transparent supply chains. Our network is a one-stop-shop platform where all key stakeholders in the production process can connect to execute, monitor, and report on Quality and Compliance activities.Our products provide digitization, automation, transparency, and traceability, with a strong focus on advanced analytics & Machine Learning. This enables us to leverage customer data for predictive insights and dynamic risk-based interventions.Founded in 2016, Inspectorio set out to revolutionize the supply chain industry. Today, we work with many of the world’s leading brands and retailers, and over thousands of vendor and factory organizations across the globe to bring unparalleled levels of visibility, transparency, and accuracy to their quality, sustainability, and compliance initiatives!Job SummaryThis position leads the requirements development for applying technology to satisfy business needs. Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition. Also, acting as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications.ResponsibilitiesDirect the requirements development for applying technology to satisfy business needs.Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into detailsWork with Architects, Technical Leads and other technical roles to design optimal solutionDocument business and system requirements clearly, comprehensively and make sure everyone can easily understandSupport create training materials and documentation for the company’s platform’s users and train new end users on the applicationsProactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen, and Interface designs).Develop functional specifications and system design specifications.Follow development progress, support clarify requirement to development team and facilitate to help deliver products successfullyAssist in quality assurance, provide significant contributions in the testing and debugging of new software or enhancements to existing software.RequirementsHave strong passion to build products and user-centered designDesire to understand and learn about business processes, manufacturing industryAgile mindset with great cross-functional collaboration and experience in SDLCStrong experience with writing Functional specification, describing UX, designing wireframes, explaining business rulesUI-UX optimization, information architecture, and database design skills is a plusHave been involved in business process improvements and delivered successfully is a plusKnowledge of data analytics/statistics is a big plusCOMPETENCIESExcellent verbal and written communication skills in English, able to explain technical subjects at a high abstraction level so that business users could understand it well.Seek for excellence, always be courageous, work in autonomy but keep yourself humble.Why it would be awesome to work with usPERKSCompetitive SalaryAt Inspectorio, we only work with the best of the best. That’s why, if we invite you to join us, it’s because we recognize your amazing skills, value, and potential. It probably wasn’t easy for you to become this awesome, so we make sure to reward you for it.Full Project OwnershipAre you an inventor? Want to start a new internship program? How about a soccer tournament? Or a whole new department within the company? Whatever it is that you want to do, we’re here to listen, and if your idea is good, we’ll give you all the resources you need to make it happen. When any Inspectorian wins, we all win.Personal and Professional GrowthInspectorians are our most valuable resource, so we make sure to invest heavily in them. All Inspectorians are eligible for funding to attend conferences, take courses, present their research, and more. This on top of the continuous mentoring and guidance you’ll receive guarantees you’ll grow as a professional and as a human while at Inspectorio.Fun, Fun, FunWe put our money where your smiles are. Company-sponsored trips, weekly parties, sporting events, and more. We make sure that Inspectorians enjoy coming to work by promoting as much fun as we can.International Work ExperienceWe are going to take over the world.... Perhaps not quite, but we are a global company that thrives from the interactions between our different offices. Join us to work alongside Belarusians in Vietnam, Mexicans in Minsk, Filipinos in China and more.Our ValuesEXCELLENCEWe pursue mastery and craftmanship. “Good enough” is our enemy.We have a thirst and desire for knowledge and continuous improvement because there’s always an opportunity to be better.We always find time to help and learn from others.AUTONOMYWe act independently when we recognize an opportunity for improvement.We seek guidance, alignment, and clear goals instead of orders or hand-holding.We self-assess the quality and impact of our work, identify opportunities to improve and make changes proactively.COURAGEWe share our opinion and insights, even if it’s uncomfortable.We are candid and direct with everyone we work with.We are willing to experiment and try something new, even if we’re not sure it will succeed.HUMBLENESSWe crave opportunities to learn from the people around us.We focus on listening to other perspectives because we know we don’t have all the answers or best solutions.We recognize that vanity and ego are the enemies of great ideas and outstanding products.
Inspectorio
(IT / Development)
About UsInspectorio is a cloud-based SaaS solution focused on creating a dynamic and risk-assessment based Quality and Compliance program with the goal of generating more sustainable and transparent supply chains. Our network is a one-stop-shop platform where all key stakeholders in the production process can connect to execute, monitor, and report on Quality and Compliance activities.Our products provide digitization, automation, transparency, and traceability, with a strong focus on advanced analytics & Machine Learning. This enables us to leverage customer data for predictive insights and dynamic risk-based interventions.Founded in 2016, Inspectorio set out to revolutionize the supply chain industry. Today, we work with many of the world’s leading brands and retailers, and over thousands of vendor and factory organizations across the globe to bring unparalleled levels of visibility, transparency, and accuracy to their quality, sustainability, and compliance initiatives!Job SummaryThis position leads the requirements development for applying technology to satisfy business needs. Defines and documents internal and external user interfaces and supports system and data requirement clarification and definition. Also, acting as the liaison among internal stakeholders to analyze, document, communicate and validate business and system requirements for platform applications.ResponsibilitiesDirect the requirements development for applying technology to satisfy business needs.Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into detailsWork with Architects, Technical Leads and other technical roles to design optimal solutionDocument business and system requirements clearly, comprehensively and make sure everyone can easily understandSupport create training materials and documentation for the company’s platform’s users and train new end users on the applicationsProactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen, and Interface designs).Develop functional specifications and system design specifications.Follow development progress, support clarify requirement to development team and facilitate to help deliver products successfullyAssist in quality assurance, provide significant contributions in the testing and debugging of new software or enhancements to existing software.RequirementsHave strong passion to build products and user-centered designDesire to understand and learn about business processes, manufacturing industryAgile mindset with great cross-functional collaboration and experience in SDLCStrong experience with writing Functional specification, describing UX, designing wireframes, explaining business rulesUI-UX optimization, information architecture, and database design skills is a plusHave been involved in business process improvements and delivered successfully is a plusKnowledge of data analytics/statistics is a big plusCOMPETENCIESExcellent verbal and written communication skills in English, able to explain technical subjects at a high abstraction level so that business users could understand it well.Seek for excellence, always be courageous, work in autonomy but keep yourself humble.Why it would be awesome to work with usPERKSCompetitive SalaryAt Inspectorio, we only work with the best of the best. That’s why, if we invite you to join us, it’s because we recognize your amazing skills, value, and potential. It probably wasn’t easy for you to become this awesome, so we make sure to reward you for it.Full Project OwnershipAre you an inventor? Want to start a new internship program? How about a soccer tournament? Or a whole new department within the company? Whatever it is that you want to do, we’re here to listen, and if your idea is good, we’ll give you all the resources you need to make it happen. When any Inspectorian wins, we all win.Personal and Professional GrowthInspectorians are our most valuable resource, so we make sure to invest heavily in them. All Inspectorians are eligible for funding to attend conferences, take courses, present their research, and more. This on top of the continuous mentoring and guidance you’ll receive guarantees you’ll grow as a professional and as a human while at Inspectorio.Fun, Fun, FunWe put our money where your smiles are. Company-sponsored trips, weekly parties, sporting events, and more. We make sure that Inspectorians enjoy coming to work by promoting as much fun as we can.International Work ExperienceWe are going to take over the world.... Perhaps not quite, but we are a global company that thrives from the interactions between our different offices. Join us to work alongside Belarusians in Vietnam, Mexicans in Minsk, Filipinos in China and more.Our ValuesEXCELLENCEWe pursue mastery and craftmanship. “Good enough” is our enemy.We have a thirst and desire for knowledge and continuous improvement because there’s always an opportunity to be better.We always find time to help and learn from others.AUTONOMYWe act independently when we recognize an opportunity for improvement.We seek guidance, alignment, and clear goals instead of orders or hand-holding.We self-assess the quality and impact of our work, identify opportunities to improve and make changes proactively.COURAGEWe share our opinion and insights, even if it’s uncomfortable.We are candid and direct with everyone we work with.We are willing to experiment and try something new, even if we’re not sure it will succeed.HUMBLENESSWe crave opportunities to learn from the people around us.We focus on listening to other perspectives because we know we don’t have all the answers or best solutions.We recognize that vanity and ego are the enemies of great ideas and outstanding products.
remote
remote
Compensation & Benefits Senior Analyst - Singapore, fulltime permanent, remote/hybrid
CoachHub - The digital coaching platform IT / Development
Remote (Asia Time Zone Permitted) Negotiable
It's time to give up the good and go for the great!About the JobDo you have in-depth knowledge of planning and administration of compensation and benefits in APAC? We are seeking an experienced Compensation and Benefits (C&B) specialist to join our fast growing team!Join us, as our 1st ever full-time in-house Senior C&B Analyst based in Singapore, performing as an in-house senior consultant to our People Teams in America, Europe, and APAC!You would be working closely with the Global Director of Total Reward & People Operations based in New York, as well as People Teams located worldwide, to assess employee needs, and define/design fair, equitable and competitive total rewards programs that attract, retain and motivate high calibre employees.What you can look forward to:Autonomy to conduct specialized Compensation and Benefits research and analysis - to assist People Operations in determining CoachHub's Total Rewards package and competitive market strategy, in alignment with CoachHub’s business strategy.Work closely with the Global Director of Total Rewards & People Operations based in New York, in the development of organization-wide Total Rewards policies and practicesMeet with Hiring Managers to analyze the roles in the division/department, ensure job descriptions are accurate, develop job families, and advise on workforce planning.Consult with People Partners and Hiring Managers regarding the team’s compensation objectives, as well as market competitiveness, by conducting market analyses and large-scale compensation initiatives.Manage the annual participation and data submission for salary and benefits surveys in APAC, from validation of job/survey matches, to analyzing of the survey results, and identifying CoachHub’s position in the appropriate market segment.Design, develop and conduct internal salary equity studies within the organization, and implement aligned changes.Review proposed salary actions to ensure conformance with guidelines and policies.Advise People Partners, Hiring Managers and Supervisors on offers and compensation plans for employees.Work with other Total Rewards (TR) team members to develop/update the annual compensation review process, from recommendations all the way up to communications.Manage the administration of annual compensation review processes in APAC, and provide support to planning managers.Conduct job evaluations of new or revised job descriptions, to determine the appropriate salary band assignment, in compliance with the region/country’s employment laws/regulations.Management of regional PEOs and/or benefits providers/administrators.Ensure best employee experience by ensuring that quality measures are in place, and test the quality measures, internal and external control checks/monitoring, and other items as requested.Create and track project plans for all vendor management activities and projects for the year (e.g. benefits open enrollment); updating as necessary to keep current, and notifying the Manager of the ongoing status or changes.Identify and resolve systemic issues related to workforce planning, job design or compensation analysis.What you would need to thrive:An equivalent combination of education and experience may substitute for the requirements listed.8-12 years of proven work experience in Compensation (base and variable comp), Total Rewards, or related fields in Singapore and APAC.Experience in the development and/or administration of sales compensation and equity plans is a plus.3-5 years of work experience in employee benefits or related fields.Demonstrated understanding of employment and labor laws and regulations related to compensation and job design.Demonstrated understanding of the theories and principles of internal and external market analysis.Demonstrated understanding of the broader business implications of decisions.Demonstrated expert ability to consult with Hiring Managers regarding workforce planning activities.Strong English verbal and written skills to prepare comprehensive and clear written documents, presentations and policies to C-suite management.Outstanding analytical skills are required to review statistical results and make practical and meaningful recommendations from large datasets..Proficient with technological tools, particularly in the use of spreadsheets, data management, and presentation applications.Excellent time management, organizational and prioritization skills.What we offerYour own personal coach for unlimited sessions that will help you to unlock your potential and regular growth conversations with your supervisorGrowth: An opportunity to join a fast growing and agile companyThe people: You will join an international team of driven and supportive people on a missionImpact: You have a direct impact on people's lives and make a true differenceFeel welcome: First class company onboarding week that will get you settled in in no time, both remotely and in-houseExperience a strong focus on professional and personal growth across all teams (we are a Coaching company after all!)Working on the forefront of the future of work in an international environmentAbout CoachHubCoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level.Listed in LinkedIn’s Top 10 StartUps for 2020, CoachHub is incredibly proud of its reputation as an outstanding place to work. Its vision to ‘help organisations to unleash their people’s full potential’ attracts people from all corners of the globe, with its 500 ‘CoachHubbers’ hailing from 63+ countries worldwide. CoachHub is consistently recognized on Glassdoor for its impact-driven work and thriving company culture.CoachHub is backed by the world's leading tech investors, including Draper Esprit, HV Capital, Partech, RTP Global, Signals VC and Speedinvest.
CoachHub - The digital coaching platform
(IT / Development)
It's time to give up the good and go for the great!About the JobDo you have in-depth knowledge of planning and administration of compensation and benefits in APAC? We are seeking an experienced Compensation and Benefits (C&B) specialist to join our fast growing team!Join us, as our 1st ever full-time in-house Senior C&B Analyst based in Singapore, performing as an in-house senior consultant to our People Teams in America, Europe, and APAC!You would be working closely with the Global Director of Total Reward & People Operations based in New York, as well as People Teams located worldwide, to assess employee needs, and define/design fair, equitable and competitive total rewards programs that attract, retain and motivate high calibre employees.What you can look forward to:Autonomy to conduct specialized Compensation and Benefits research and analysis - to assist People Operations in determining CoachHub's Total Rewards package and competitive market strategy, in alignment with CoachHub’s business strategy.Work closely with the Global Director of Total Rewards & People Operations based in New York, in the development of organization-wide Total Rewards policies and practicesMeet with Hiring Managers to analyze the roles in the division/department, ensure job descriptions are accurate, develop job families, and advise on workforce planning.Consult with People Partners and Hiring Managers regarding the team’s compensation objectives, as well as market competitiveness, by conducting market analyses and large-scale compensation initiatives.Manage the annual participation and data submission for salary and benefits surveys in APAC, from validation of job/survey matches, to analyzing of the survey results, and identifying CoachHub’s position in the appropriate market segment.Design, develop and conduct internal salary equity studies within the organization, and implement aligned changes.Review proposed salary actions to ensure conformance with guidelines and policies.Advise People Partners, Hiring Managers and Supervisors on offers and compensation plans for employees.Work with other Total Rewards (TR) team members to develop/update the annual compensation review process, from recommendations all the way up to communications.Manage the administration of annual compensation review processes in APAC, and provide support to planning managers.Conduct job evaluations of new or revised job descriptions, to determine the appropriate salary band assignment, in compliance with the region/country’s employment laws/regulations.Management of regional PEOs and/or benefits providers/administrators.Ensure best employee experience by ensuring that quality measures are in place, and test the quality measures, internal and external control checks/monitoring, and other items as requested.Create and track project plans for all vendor management activities and projects for the year (e.g. benefits open enrollment); updating as necessary to keep current, and notifying the Manager of the ongoing status or changes.Identify and resolve systemic issues related to workforce planning, job design or compensation analysis.What you would need to thrive:An equivalent combination of education and experience may substitute for the requirements listed.8-12 years of proven work experience in Compensation (base and variable comp), Total Rewards, or related fields in Singapore and APAC.Experience in the development and/or administration of sales compensation and equity plans is a plus.3-5 years of work experience in employee benefits or related fields.Demonstrated understanding of employment and labor laws and regulations related to compensation and job design.Demonstrated understanding of the theories and principles of internal and external market analysis.Demonstrated understanding of the broader business implications of decisions.Demonstrated expert ability to consult with Hiring Managers regarding workforce planning activities.Strong English verbal and written skills to prepare comprehensive and clear written documents, presentations and policies to C-suite management.Outstanding analytical skills are required to review statistical results and make practical and meaningful recommendations from large datasets..Proficient with technological tools, particularly in the use of spreadsheets, data management, and presentation applications.Excellent time management, organizational and prioritization skills.What we offerYour own personal coach for unlimited sessions that will help you to unlock your potential and regular growth conversations with your supervisorGrowth: An opportunity to join a fast growing and agile companyThe people: You will join an international team of driven and supportive people on a missionImpact: You have a direct impact on people's lives and make a true differenceFeel welcome: First class company onboarding week that will get you settled in in no time, both remotely and in-houseExperience a strong focus on professional and personal growth across all teams (we are a Coaching company after all!)Working on the forefront of the future of work in an international environmentAbout CoachHubCoachHub is the leading global talent development platform that enables organizations to create a personalized, measurable and scalable coaching program for the entire workforce, regardless of department and seniority level.Listed in LinkedIn’s Top 10 StartUps for 2020, CoachHub is incredibly proud of its reputation as an outstanding place to work. Its vision to ‘help organisations to unleash their people’s full potential’ attracts people from all corners of the globe, with its 500 ‘CoachHubbers’ hailing from 63+ countries worldwide. CoachHub is consistently recognized on Glassdoor for its impact-driven work and thriving company culture.CoachHub is backed by the world's leading tech investors, including Draper Esprit, HV Capital, Partech, RTP Global, Signals VC and Speedinvest.
remote
remote
Senior Data Analyst
Influx IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Job DescriptionInflux provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We also make good use of training, QA, data, and insights.  We are looking for experienced, passionate and highly accountable people to join our Customer Experience (CX) team as our Senior Data Analyst. This role is responsible for delivering and managing data-driven insights by effectively communicating the “so what” from the data to the business, to improve the overall CX. You need to be able to tell a story with data that is clear and compelling. This requires the ability to mine and interrogate data from different systems, conduct qualitative and quantitative research and suggest changes using analytics reports to support the recommendations. DutiesMine and interrogate thousands of data points to generate actionable insights that drive and support CX strategy and decision makingAnalyze customer behaviors and interactions to develop analysis and dashboards that support evidence-based decision makingIdentify key audience segments and personas to inform and design more personalized customer journeysConduct qualitative and quantitative research to capture pain points and opportunitiesCentralize and analyze customer feedback and develop further measures around touchpointsSet up from scratch the data infrastructure and processes for the newly founded CX teamCapture and consolidate data to develop a 360-degree view of the customerDemonstrate the connection between customer satisfaction and business performance, measuring the ROI of CX initiativesIdentify and unlock opportunities to improve platform capabilities around data modeling, testing platforms, data visualization, and data architectureWhat We’re Looking for5+ years of relevant work experience (preferably with a background in marketing/product/analytics/CX)Excellent written and verbal EnglishA strong understanding of statistics concepts (e.g., propensity ASWQ, hypothesis testing, regression analysis, etc.); Optional: Experience using SQL, and other statistical programming languages Self-starter who can work autonomously in a remote environment Familiarity with customer journey mapping and design thinking principlesExcellent analytical capability with a track record of uncovering insights that drive business outcomesStrong data visualization, storytelling, and presentation skillsAbility to manage multiple and sometimes conflicting prioritiesAn avid learner who can adapt well in a changing environment and is comfortable dealing with ambiguityWhat we’re offering:Join a high-growth startup, full of possibilitiesProfessional and motivated colleagues from around the globeFair and open cultureWork from home arrangementWork with clients in the USA, EU, and elsewhereAbout InfluxOur 24/7 on-demand support service guarantees response times and coverage. We can troubleshoot and solve customer problems in under one hour, every hour of the week.Our head office is in Melbourne, Australia, and we have around 800 staff located around the globe and 200 staff residing in Indonesia. Feel free to give us a visit at www.influx.com!
Influx
(IT / Development)
Job DescriptionInflux provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We also make good use of training, QA, data, and insights.  We are looking for experienced, passionate and highly accountable people to join our Customer Experience (CX) team as our Senior Data Analyst. This role is responsible for delivering and managing data-driven insights by effectively communicating the “so what” from the data to the business, to improve the overall CX. You need to be able to tell a story with data that is clear and compelling. This requires the ability to mine and interrogate data from different systems, conduct qualitative and quantitative research and suggest changes using analytics reports to support the recommendations. DutiesMine and interrogate thousands of data points to generate actionable insights that drive and support CX strategy and decision makingAnalyze customer behaviors and interactions to develop analysis and dashboards that support evidence-based decision makingIdentify key audience segments and personas to inform and design more personalized customer journeysConduct qualitative and quantitative research to capture pain points and opportunitiesCentralize and analyze customer feedback and develop further measures around touchpointsSet up from scratch the data infrastructure and processes for the newly founded CX teamCapture and consolidate data to develop a 360-degree view of the customerDemonstrate the connection between customer satisfaction and business performance, measuring the ROI of CX initiativesIdentify and unlock opportunities to improve platform capabilities around data modeling, testing platforms, data visualization, and data architectureWhat We’re Looking for5+ years of relevant work experience (preferably with a background in marketing/product/analytics/CX)Excellent written and verbal EnglishA strong understanding of statistics concepts (e.g., propensity ASWQ, hypothesis testing, regression analysis, etc.); Optional: Experience using SQL, and other statistical programming languages Self-starter who can work autonomously in a remote environment Familiarity with customer journey mapping and design thinking principlesExcellent analytical capability with a track record of uncovering insights that drive business outcomesStrong data visualization, storytelling, and presentation skillsAbility to manage multiple and sometimes conflicting prioritiesAn avid learner who can adapt well in a changing environment and is comfortable dealing with ambiguityWhat we’re offering:Join a high-growth startup, full of possibilitiesProfessional and motivated colleagues from around the globeFair and open cultureWork from home arrangementWork with clients in the USA, EU, and elsewhereAbout InfluxOur 24/7 on-demand support service guarantees response times and coverage. We can troubleshoot and solve customer problems in under one hour, every hour of the week.Our head office is in Melbourne, Australia, and we have around 800 staff located around the globe and 200 staff residing in Indonesia. Feel free to give us a visit at www.influx.com!
remote
remote
Senior Business Analyst
Portonics Limited (Information technology and services)
Remote (Asia Time Zone Permitted) Negotiable
Company DescriptionAre you looking to find an opportunity to work on emerging technologies to design and develop products that a lot of people use? Does working on new web and mobile technologies excite you? If your answer is yes to these questions, then Portonics is the right place for you!Who We ArePortonics is a global organization working in the US, Europe, Emerging Asia such as Thailand, Bangladesh, Myanmar, and other countries. We are an agile team who are very passionate about what we build.We build digital products and solutions which enable brands across the region to make new kinds of interactions with their customers possible. Portonics works very closely with leading global corporations and companies in the telecom, payments, e-commerce, financial sectors.Our mission is to create digital transformation across the world with technological innovations.We focus on flat culture to encourage people’s passions in the fields they love to work in. Everybody gets a chance to work on the parts of product development they are passionate about. Our teams are highly capable and make teamwork a breeze.We design to reduce/automate processes to make products better! We leverage open-source technologies and extend them to create amazing solutions. As a digital transformation team, we are big on Dev, DevOps culture, and collaboration.Job DescriptionYour RoleBusiness Analysts at Portonics are experts that build the bridge between technology and product development internally and externally with our clients for both in-house projects and external projects.We are scaling up in Thailand! Portonics is expanding rapidly in the South Asian markets as we love working in emerging markets to solve problems and create digital solutions to empower end-users.What You’ll Be DoingWorking in collaboration with other teams designing new products, features in the digital space. You may be working with product owners, business analysts, technical team members, legal, etc to create proposals, technical, non-technical, design requirements.Defining ways of work and models with project managers for your product to see what style works best for the product and the team (Sprints/Kanban, etc.)Determine the best testing approach and partner with the QA team to support testing of functionality of the products to meet evolving client requirements;Planning and working collaboratively with different teams to come up with yearly roadmaps for the products.Working closely with Project Management and Technical teams to plan sprints/timelines and roadmaps.Supporting Engineering and relevant teams with domain knowledge.Gathering requirements, understanding, analyzing, and documenting them;Maintaining and knowing feature details and efforts with technical teams for planning development and timelines.Working closely with key stakeholders to communicate design/product and project strategy;QualificationsMust have3+ years industry experience including working with a software engineering team or equivalent combination of education, training, and experience;Bachelor's Degree in Computer Science or related field;Understanding or hands-on experience in software development and web/mobile technologies;Experience in product development skills such as (wireframing, writing user stories, technical documentation, etc.) to actively participate in designing the user experience of the products;Experience with Project Management Software such as JIRA, Asana, or similar;Ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written);Self Motivation - we like to work with people who are passionate about their work;A positive, team-oriented attitude and inspiring leadership skills are a must;We are looking for honest, dedicated, and responsible individuals who are passionate and love working on developing products;Good to haveExperience in SCRUM and KANBAN and other development methodologies would be a bonus;Any past experience in large-scale project/product development is a bonus;Additional InformationThings to considerThis is a full-time positionWe're a global team working in different countries. Language Proficiency in both Thai & English is required.The position is going to be WFH mostly until things are safe, and we will still prefer remote work for now. We will be planning to go into offices on a hybrid model when safe and are flexible.You will get the opportunity to work on some of the largest and highest traffic applications and software services.Must be based in Bangkok, Thailand.Work from home, Five days a week, Annual BonusBusiness Analysts will be intrapreneurs who will work with business partners and clients to understand the requirements and guide the development team in delivering the projects.Our PillarsWe never compromise with ethics.We like working hard but also want to have fun while working; If you are not having fun we reassess our approach to the solution through communication and improvement plans continuously.Everyone has unique talents, skills, and experiences. We work with people we can learn from and also contribute.About PortonicsFounded in 2010, currently 100+ peopleOffices in Bangkok, Bangladesh, US.Pioneering Financial Inclusion with Payment Gateway and other services.We manage products that have over 40M+ users.We embrace cultural diversity and an open and inclusive work environment. Our teams are from diverse backgrounds and nationalities.Office Location: RSU Tower, Suite 805, 571 Sukhumvit Road, Watthana, Bangkok 10110
Portonics Limited
(Information technology and services)
Company DescriptionAre you looking to find an opportunity to work on emerging technologies to design and develop products that a lot of people use? Does working on new web and mobile technologies excite you? If your answer is yes to these questions, then Portonics is the right place for you!Who We ArePortonics is a global organization working in the US, Europe, Emerging Asia such as Thailand, Bangladesh, Myanmar, and other countries. We are an agile team who are very passionate about what we build.We build digital products and solutions which enable brands across the region to make new kinds of interactions with their customers possible. Portonics works very closely with leading global corporations and companies in the telecom, payments, e-commerce, financial sectors.Our mission is to create digital transformation across the world with technological innovations.We focus on flat culture to encourage people’s passions in the fields they love to work in. Everybody gets a chance to work on the parts of product development they are passionate about. Our teams are highly capable and make teamwork a breeze.We design to reduce/automate processes to make products better! We leverage open-source technologies and extend them to create amazing solutions. As a digital transformation team, we are big on Dev, DevOps culture, and collaboration.Job DescriptionYour RoleBusiness Analysts at Portonics are experts that build the bridge between technology and product development internally and externally with our clients for both in-house projects and external projects.We are scaling up in Thailand! Portonics is expanding rapidly in the South Asian markets as we love working in emerging markets to solve problems and create digital solutions to empower end-users.What You’ll Be DoingWorking in collaboration with other teams designing new products, features in the digital space. You may be working with product owners, business analysts, technical team members, legal, etc to create proposals, technical, non-technical, design requirements.Defining ways of work and models with project managers for your product to see what style works best for the product and the team (Sprints/Kanban, etc.)Determine the best testing approach and partner with the QA team to support testing of functionality of the products to meet evolving client requirements;Planning and working collaboratively with different teams to come up with yearly roadmaps for the products.Working closely with Project Management and Technical teams to plan sprints/timelines and roadmaps.Supporting Engineering and relevant teams with domain knowledge.Gathering requirements, understanding, analyzing, and documenting them;Maintaining and knowing feature details and efforts with technical teams for planning development and timelines.Working closely with key stakeholders to communicate design/product and project strategy;QualificationsMust have3+ years industry experience including working with a software engineering team or equivalent combination of education, training, and experience;Bachelor's Degree in Computer Science or related field;Understanding or hands-on experience in software development and web/mobile technologies;Experience in product development skills such as (wireframing, writing user stories, technical documentation, etc.) to actively participate in designing the user experience of the products;Experience with Project Management Software such as JIRA, Asana, or similar;Ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written);Self Motivation - we like to work with people who are passionate about their work;A positive, team-oriented attitude and inspiring leadership skills are a must;We are looking for honest, dedicated, and responsible individuals who are passionate and love working on developing products;Good to haveExperience in SCRUM and KANBAN and other development methodologies would be a bonus;Any past experience in large-scale project/product development is a bonus;Additional InformationThings to considerThis is a full-time positionWe're a global team working in different countries. Language Proficiency in both Thai & English is required.The position is going to be WFH mostly until things are safe, and we will still prefer remote work for now. We will be planning to go into offices on a hybrid model when safe and are flexible.You will get the opportunity to work on some of the largest and highest traffic applications and software services.Must be based in Bangkok, Thailand.Work from home, Five days a week, Annual BonusBusiness Analysts will be intrapreneurs who will work with business partners and clients to understand the requirements and guide the development team in delivering the projects.Our PillarsWe never compromise with ethics.We like working hard but also want to have fun while working; If you are not having fun we reassess our approach to the solution through communication and improvement plans continuously.Everyone has unique talents, skills, and experiences. We work with people we can learn from and also contribute.About PortonicsFounded in 2010, currently 100+ peopleOffices in Bangkok, Bangladesh, US.Pioneering Financial Inclusion with Payment Gateway and other services.We manage products that have over 40M+ users.We embrace cultural diversity and an open and inclusive work environment. Our teams are from diverse backgrounds and nationalities.Office Location: RSU Tower, Suite 805, 571 Sukhumvit Road, Watthana, Bangkok 10110
remote
remote
Market Research Analyst - remote
Lennor Metier Consulting Asia IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Lennor Metier is hiring for an experienced Marketing Research Analyst to join a market research company. As a market researcher, you will be able to analyze autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness.What To Expect From The RoleGather information on customers, competitors, and the marketplace, then turn it into actionable items, reports, and presentations.Compile and analyze statistical data using current and old techniques to collect itUnderstand corporate objectives and create surveys to find prospective consumers' preferencesConduct a valid and trustworthy SWOT analysis of market researchAnalyze information, write reports, and offer recommendationsConduct online market research and add the results to databases.Supervise comparative study of various competitors' market offers, including market trends, pricing/business models, sales, and operational procedures.Evaluate program methodology and essential data to verify that data on releases is accurate and that the angle of the release is correct.Stay up to date on market trends and other parties' research and put best practices into practice.What You’ll NeedBS degree in Statistics, Marketing, or related field2-3 years of Market Research Analysis experienceAbility to interpret large amounts of raw data and to multi-taskStrong communication and presentation skillsExcellent knowledge of statistical packages (SPSS, SAS, or similar), databases, and MS OfficeSearch engines, web analytics, and business research tools acumenFamiliarity with CRM programsAdequate knowledge of data collection methods (polls, focus groups, surveys, etc.)Working knowledge of data warehousing, modeling, and miningStrong analytical and critical thinkingFlexibility with work scheduleHave own tools (laptop/desktop, fast internet connection- minimum 10MBPS)Location: PhilippinesSetup: RemoteShift: Shifting ScheduleSalary: OpenIf you are passionate about this job, we’d love to hear from you!Lennor is a talent partner for some of the most desired companies and next-generation enterprises looking to fill top talent across creative, digital, engineering, and technology domains. We look forward to helping you land your next career opportunity and achieving your goals!
Lennor Metier Consulting Asia
(IT / Development)
Lennor Metier is hiring for an experienced Marketing Research Analyst to join a market research company. As a market researcher, you will be able to analyze autonomously qualitative data, trends, strategies, and competition aiming at increasing competitiveness.What To Expect From The RoleGather information on customers, competitors, and the marketplace, then turn it into actionable items, reports, and presentations.Compile and analyze statistical data using current and old techniques to collect itUnderstand corporate objectives and create surveys to find prospective consumers' preferencesConduct a valid and trustworthy SWOT analysis of market researchAnalyze information, write reports, and offer recommendationsConduct online market research and add the results to databases.Supervise comparative study of various competitors' market offers, including market trends, pricing/business models, sales, and operational procedures.Evaluate program methodology and essential data to verify that data on releases is accurate and that the angle of the release is correct.Stay up to date on market trends and other parties' research and put best practices into practice.What You’ll NeedBS degree in Statistics, Marketing, or related field2-3 years of Market Research Analysis experienceAbility to interpret large amounts of raw data and to multi-taskStrong communication and presentation skillsExcellent knowledge of statistical packages (SPSS, SAS, or similar), databases, and MS OfficeSearch engines, web analytics, and business research tools acumenFamiliarity with CRM programsAdequate knowledge of data collection methods (polls, focus groups, surveys, etc.)Working knowledge of data warehousing, modeling, and miningStrong analytical and critical thinkingFlexibility with work scheduleHave own tools (laptop/desktop, fast internet connection- minimum 10MBPS)Location: PhilippinesSetup: RemoteShift: Shifting ScheduleSalary: OpenIf you are passionate about this job, we’d love to hear from you!Lennor is a talent partner for some of the most desired companies and next-generation enterprises looking to fill top talent across creative, digital, engineering, and technology domains. We look forward to helping you land your next career opportunity and achieving your goals!
remote
remote
Data Analyst (WORK FROM HOME)
Sprout Solutions IT / Development
Remote (Asia Time Zone Permitted) Negotiable
PERKS:Remote Work (Laptops will be provided)Paid trainings and certificationsPaid leaves upon hireFun and innovative culture - we love getting things done while also having fun!MAIN AREA OF RESPONSIBILITY:The Data Analyst collects data from different sources, interprets patterns and trends and creates reports that guide decision making. The Data Analyst works closely with the internal stakeholders as well as the product team in generating valuable reports. This role is crucial in helping the organization maximize all the data available to it.TASKS:Structure datasets from different sources to find valuable informationProduce reports, research and insights that improve overall business performanceDefine KPIs, metrics and business problemsIdentify data patterns and trends using statistical techniquesProvide analytical consultation, predictive modeling and solutions to achieve business goals and objectivesTake on analytics projects and improve analytics practicesCommunicate and articulate insights to key stakeholders through data visualization and presentations that can be consumed by technical and non-technical audiencesWork with the Data Science team and internal stakeholders to utilize all available dataPerform other duties as assigned by the companyQUALIFICATIONS | COMPETENCIES:Experience with SQL, Python and/or RExperience with visualization tools (e.g. PowerBI, Tableau, Google Data Studio)Extensive knowledge of spreadsheet tools (e.g. Microsoft Excel, Google Sheets)Strong problem solving and analytical skillsStrong team player with good communication and presentation skillsHas a track record of being a high achieverMust be self-motivated and able to work with minimal supervisionWillingness to learn, handle various tasks and go above and beyond what is requiredStrong innate desire and proven track record of continuous self-improvement (in learning, job expansion, extracurricular activities, etc)Powered by JazzHRh81dZ4KFCr
Sprout Solutions
(IT / Development)
PERKS:Remote Work (Laptops will be provided)Paid trainings and certificationsPaid leaves upon hireFun and innovative culture - we love getting things done while also having fun!MAIN AREA OF RESPONSIBILITY:The Data Analyst collects data from different sources, interprets patterns and trends and creates reports that guide decision making. The Data Analyst works closely with the internal stakeholders as well as the product team in generating valuable reports. This role is crucial in helping the organization maximize all the data available to it.TASKS:Structure datasets from different sources to find valuable informationProduce reports, research and insights that improve overall business performanceDefine KPIs, metrics and business problemsIdentify data patterns and trends using statistical techniquesProvide analytical consultation, predictive modeling and solutions to achieve business goals and objectivesTake on analytics projects and improve analytics practicesCommunicate and articulate insights to key stakeholders through data visualization and presentations that can be consumed by technical and non-technical audiencesWork with the Data Science team and internal stakeholders to utilize all available dataPerform other duties as assigned by the companyQUALIFICATIONS | COMPETENCIES:Experience with SQL, Python and/or RExperience with visualization tools (e.g. PowerBI, Tableau, Google Data Studio)Extensive knowledge of spreadsheet tools (e.g. Microsoft Excel, Google Sheets)Strong problem solving and analytical skillsStrong team player with good communication and presentation skillsHas a track record of being a high achieverMust be self-motivated and able to work with minimal supervisionWillingness to learn, handle various tasks and go above and beyond what is requiredStrong innate desire and proven track record of continuous self-improvement (in learning, job expansion, extracurricular activities, etc)Powered by JazzHRh81dZ4KFCr
remote
remote
Business System Analyst (Business Technology)
Workato IT / Development
Remote (Asia Time Zone Permitted) Negotiable
About WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.Why join us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.If this sounds right up your alley, please submit an application. We look forward to getting to know you!Also, feel free to check out why:Business Insider named us an "enterprise startup to bet your career on"Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the #1 best company for remote workers All full-time employees in Singapore will also have the following benefits:Workato Stock Options at one of Silicon Valley's fastest growing startupsFlexible and personalized medical and wellness benefits (protection for hospitalization and surgical procedures, clinical outpatient visits, accident coverage and more...)Up to 20 weeks of paid maternity leave, and 10 weeks of paid paternity leave ResponsibilitiesWe are looking for an exceptional Business System Analyst (Business Technology) to join our growing team. In this role, you will work closely with the internal Business Technology (BT) team members to review and develop sound business processes and identify automation opportunities in these processes. Being the core owner of the internal Business Technology processes, you will empower the team to respond quicker to changing business needs and thereby allow us to scale through automation. Manage and implement projects that coordinate and integrate the flow of critical business data through multiple functional areas centered around BT/IT processes and applications across Workato's technology stackBuild, test and deploy robust internal applications, tools, bots, and real-time integrations that support Workato's strategic business goals. These can include, but are not limited to, ticketing management tools (eg. Jira) and Identity Providers (eg. OneLogin)Provide an overarching perspective on the internal process and applications across functions with a focus on Business Technology processes. The incumbent is expected to constantly review existing processes and identify opportunities for improvements as we scaleDocument processes, applications and integrations used; Educate users on the best practices of these processesDevelop comprehensive management reporting capabilities by using data from multiple sources and visualising to gather insights on these dataAssess and weigh in on procurement of applications for internal use; build and manage connections to those applications using Workato through APIsImplement and maintain internal API endpoints for consumption by other business functions, while ensuring these endpoints conform to the necessary security standardsManage, maintain and ensure our database conforms to the highest level of data integrity, especially when it comes to applications and users data RequirementsQualifications and ExperienceDegree from a cross-functional background such as Business IT, Information Systems Management or other similar disciplines2 -3 years of relevant Business Systems experience. Fresh graduates with relevant internships are welcome to apply SkillsAbility to translate business requirements into technical specifications and communicate technological solutions to business stakeholdersExcellent written and oral communication skills in EnglishGood understanding of integration concepts, methodologies, and technologiesComfortable with interpreting API documentation of cloud-based applications, know basic programming logic and SQLUnderstanding of IT-related SaaS tools (e.g. Jira, OneLogin) is a plus
Workato
(IT / Development)
About WorkatoWorkato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.Why join us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.If this sounds right up your alley, please submit an application. We look forward to getting to know you!Also, feel free to check out why:Business Insider named us an "enterprise startup to bet your career on"Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the #1 best company for remote workers All full-time employees in Singapore will also have the following benefits:Workato Stock Options at one of Silicon Valley's fastest growing startupsFlexible and personalized medical and wellness benefits (protection for hospitalization and surgical procedures, clinical outpatient visits, accident coverage and more...)Up to 20 weeks of paid maternity leave, and 10 weeks of paid paternity leave ResponsibilitiesWe are looking for an exceptional Business System Analyst (Business Technology) to join our growing team. In this role, you will work closely with the internal Business Technology (BT) team members to review and develop sound business processes and identify automation opportunities in these processes. Being the core owner of the internal Business Technology processes, you will empower the team to respond quicker to changing business needs and thereby allow us to scale through automation. Manage and implement projects that coordinate and integrate the flow of critical business data through multiple functional areas centered around BT/IT processes and applications across Workato's technology stackBuild, test and deploy robust internal applications, tools, bots, and real-time integrations that support Workato's strategic business goals. These can include, but are not limited to, ticketing management tools (eg. Jira) and Identity Providers (eg. OneLogin)Provide an overarching perspective on the internal process and applications across functions with a focus on Business Technology processes. The incumbent is expected to constantly review existing processes and identify opportunities for improvements as we scaleDocument processes, applications and integrations used; Educate users on the best practices of these processesDevelop comprehensive management reporting capabilities by using data from multiple sources and visualising to gather insights on these dataAssess and weigh in on procurement of applications for internal use; build and manage connections to those applications using Workato through APIsImplement and maintain internal API endpoints for consumption by other business functions, while ensuring these endpoints conform to the necessary security standardsManage, maintain and ensure our database conforms to the highest level of data integrity, especially when it comes to applications and users data RequirementsQualifications and ExperienceDegree from a cross-functional background such as Business IT, Information Systems Management or other similar disciplines2 -3 years of relevant Business Systems experience. Fresh graduates with relevant internships are welcome to apply SkillsAbility to translate business requirements into technical specifications and communicate technological solutions to business stakeholdersExcellent written and oral communication skills in EnglishGood understanding of integration concepts, methodologies, and technologiesComfortable with interpreting API documentation of cloud-based applications, know basic programming logic and SQLUnderstanding of IT-related SaaS tools (e.g. Jira, OneLogin) is a plus
remote
remote
Customer Experience Business Analyst
Zurich Insurance Company Ltd IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Job SummaryResponsible for driving high quality customer-focused service delivery across the organization, with a focus on the customer’s experience and ensuring each interaction is utilized as an opportunity to exceed the customers’ expectations of our support.RequiredJob QualificationsBachelor’s degree (or equivalent)5 or more years of experience in related field, with a proven track record of deliveryCustomer oriented PreferredOperational Excellence capabilities SkillsLeadership skills with ability to manage stakeholdersPeople-oriented with ability to lead meetings with stakeholdersStructured approach to work and clear in communicationsProject managementAccuracy and attention to detail Job Accountabilities - Key AccountabilitiesAssist in the monitoring and tracking of customer metrics within the organizationIdentify and implement process improvement initiatives across the Customer Experience and Service area, aligning with the organisation’s strategic directionIdentify areas where customer experience can be improved – monitor and analyse customer data to understand behaviours and expectationsManage Customer Experience improvement projects through effective project management, stakeholder engagement and leadershipDescribes as-is/to-be models as part of the requirements elicitation process, i.e. process, data, work flow, application etc.Work with cross-functional stakeholders and provide business recommendations to make improvements to products, services, processes, customer experience and business modelsUnderstand customers' objectives, processes, products and services in order to make educated recommendations.Create process models based on business requirements in order to determine the completeness of the information and process components.Support development of test plan, testing, implementation and training activities Job FunctionsAble to use initiative to seek ways to add valueAble to use initiative to seek ways to add value.Contribute to creating a working environment that is open, collaborative and willing to learn from both success and failure.Collaborate with peers from across the Zurich Group to share and learn from others' experiences, increasing the capability across the group.Remains up-to-date with trends related to their key capability and introduces fresh ideas into the workplace.Strategic and analytical mindset with high attention to detail while being adaptive towards changeEnvironment that is open, collaborative and willing to learn from both success and failure.Collaborate with peers from across the Zurich Group to share and learn from others' experiences, increasing the capability across the group.Remains up-to-date with trends related to their key capability and introduces fresh ideas into the workplace.Have strong communication skills, are able to use virtual and physical methods to convey information and influence others. You are the heart & soul of Zurich! Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas. You can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive team.People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.Location(s): MY - Kuala LumpurRemote working:Schedule:Recruiter name: Kavitha VijayaratnamClosing date:
Zurich Insurance Company Ltd
(IT / Development)
Job SummaryResponsible for driving high quality customer-focused service delivery across the organization, with a focus on the customer’s experience and ensuring each interaction is utilized as an opportunity to exceed the customers’ expectations of our support.RequiredJob QualificationsBachelor’s degree (or equivalent)5 or more years of experience in related field, with a proven track record of deliveryCustomer oriented PreferredOperational Excellence capabilities SkillsLeadership skills with ability to manage stakeholdersPeople-oriented with ability to lead meetings with stakeholdersStructured approach to work and clear in communicationsProject managementAccuracy and attention to detail Job Accountabilities - Key AccountabilitiesAssist in the monitoring and tracking of customer metrics within the organizationIdentify and implement process improvement initiatives across the Customer Experience and Service area, aligning with the organisation’s strategic directionIdentify areas where customer experience can be improved – monitor and analyse customer data to understand behaviours and expectationsManage Customer Experience improvement projects through effective project management, stakeholder engagement and leadershipDescribes as-is/to-be models as part of the requirements elicitation process, i.e. process, data, work flow, application etc.Work with cross-functional stakeholders and provide business recommendations to make improvements to products, services, processes, customer experience and business modelsUnderstand customers' objectives, processes, products and services in order to make educated recommendations.Create process models based on business requirements in order to determine the completeness of the information and process components.Support development of test plan, testing, implementation and training activities Job FunctionsAble to use initiative to seek ways to add valueAble to use initiative to seek ways to add value.Contribute to creating a working environment that is open, collaborative and willing to learn from both success and failure.Collaborate with peers from across the Zurich Group to share and learn from others' experiences, increasing the capability across the group.Remains up-to-date with trends related to their key capability and introduces fresh ideas into the workplace.Strategic and analytical mindset with high attention to detail while being adaptive towards changeEnvironment that is open, collaborative and willing to learn from both success and failure.Collaborate with peers from across the Zurich Group to share and learn from others' experiences, increasing the capability across the group.Remains up-to-date with trends related to their key capability and introduces fresh ideas into the workplace.Have strong communication skills, are able to use virtual and physical methods to convey information and influence others. You are the heart & soul of Zurich! Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas. You can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive team.People are Zurich’s most important asset. Their varied skills, perspectives and experiences drive innovation. And they reflect the breadth and diversity of our customers, suppliers, communities and investors around the world. We are committed to attracting and retaining talented individuals from a variety of backgrounds and experiences. Zurich does not discriminate based on race, ethnicity, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.Location(s): MY - Kuala LumpurRemote working:Schedule:Recruiter name: Kavitha VijayaratnamClosing date:
Share this
You will receive the email for your email confirmation. Please check!