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remote
remote
Senior Full Stack Engineer (Philippines, Remote)
Blys IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Great opportunity to join an early-stage, high-growth startup and change lives! This is a remote role, open to all candidates across Philippines. About UsImagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That’s what we’re building at Blys.We are on a mission to improve the quality of life and overall happiness for people around the world by providing easy access to wellness & self-care. We bring the best practitioners to your door, by seamlessly connecting you to qualified & independent professionals in wellness, fitness and beauty.This also means empowering practitioners to create flexible, safe and reliable income opportunities for themselves who earn millions of dollars every year through our platform.With over 15,000 5-star ratings and a community of 100,000 customers, Blys is the #1 on-demand booking platform for wellness services in Australia and New Zealand.We've achieved amazing things and had incredible growth to date, but we’re only beginning. We are now looking for an outstanding Senior Software Engineer to take charge of our tech, build out new features and establish a strong and scalable technical foundation for the future.With alumni from Freelancer, eBay, Canva, Booking.com and The Iconic, you’ll be surrounded by a driven and experienced team of product and engineering talent, and help execute an ambitious product roadmap and company goals.We’re a young, rapidly growing company with a great culture and opportunity to grow.About The RoleCollaborate with the internal teams to spec out and build new features end-to-endLead technical and architectural conversations to meet product requirementsHelp us scale our platform to handle loads of up to 1 million usersBe the internal champion of developing and shipping high quality code into production, on timeWrite unit-tests for new features and debug and resolve problems quickly and accuratelyHelp us build an amazing engineering culture - driving standards for quality and efficiencyHelp us build a world-class engineering team - work with the HR team to recruit and retain the best engineers whilst mentoring the up-and-coming stars of our engineering teamRequirementsYou have 5+ years hands-on experience in building scalable modern software productsYou are passionate about the startup life - you love building things from ground up and you’re comfortable in a high-paced high-growth environment (we ship multiple times a day)You have hands-on experience with our stack: Node, React JS + Native, MySQL, as well as cloud infrastructure (AWS preferably) and continuous deliveryYou can articulate technical problems in simple terms and communicate clearlyYou value simplicity in both your code and user interfacesYou’re passionate about high-quality programming and building scalable software products that people love usingYou're product-minded - you have a good sense of user experience and an ability to breakdown complex features into small tasksYou’re self-starter and resourceful - you figure things out independently and get stuff doneYou’re an outstanding communicator (both verbal and written) and thrive in a team environmentBenefitsFast-growing and exciting start-up with excellent growth opportunitiesMission-led company - we want to change the worldWorld-class team - be part of a young and dynamic team of A+ playersRewarding work - interesting & challenging problems to solveFun & open culture - we love having fun, learning new things and helping each other excelPositive company outlook - well-funded, profitable and growing fastSignificant influence on company direction and performance - working closely with an experienced founding teamCompetitive salary + stock optionsFully flexible location (remote)Balanced and flexible work hours with 20+ days paid holiday leaveFun team events including annual company trips (when allowed)A chance to make a real IMPACT on 100,000+ actual customers - your work will change lives!Hiring process & next stepsIf this is you, we want to hear from you! Hit the apply button below (strictly no agencies)Our Hiring Process Is Application review - a copy of your sample work or GitHub is highly appreciated! Phone interview - to get to know more about each other and see if there's a good match! Take-home coding task - something short and simple to see your coding style and expertise with required tech Technical interview with our Engineers - of course, we'll deep dive into your tech expertise and for you to get to know more your teammates. Final interview with our CEO - final chemistry check and more information about our product, values & culture. If successful, we formalise with a permanent full-time contract and welcome you to the Blys fam!
Blys
(IT / Development)
Great opportunity to join an early-stage, high-growth startup and change lives! This is a remote role, open to all candidates across Philippines. About UsImagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That’s what we’re building at Blys.We are on a mission to improve the quality of life and overall happiness for people around the world by providing easy access to wellness & self-care. We bring the best practitioners to your door, by seamlessly connecting you to qualified & independent professionals in wellness, fitness and beauty.This also means empowering practitioners to create flexible, safe and reliable income opportunities for themselves who earn millions of dollars every year through our platform.With over 15,000 5-star ratings and a community of 100,000 customers, Blys is the #1 on-demand booking platform for wellness services in Australia and New Zealand.We've achieved amazing things and had incredible growth to date, but we’re only beginning. We are now looking for an outstanding Senior Software Engineer to take charge of our tech, build out new features and establish a strong and scalable technical foundation for the future.With alumni from Freelancer, eBay, Canva, Booking.com and The Iconic, you’ll be surrounded by a driven and experienced team of product and engineering talent, and help execute an ambitious product roadmap and company goals.We’re a young, rapidly growing company with a great culture and opportunity to grow.About The RoleCollaborate with the internal teams to spec out and build new features end-to-endLead technical and architectural conversations to meet product requirementsHelp us scale our platform to handle loads of up to 1 million usersBe the internal champion of developing and shipping high quality code into production, on timeWrite unit-tests for new features and debug and resolve problems quickly and accuratelyHelp us build an amazing engineering culture - driving standards for quality and efficiencyHelp us build a world-class engineering team - work with the HR team to recruit and retain the best engineers whilst mentoring the up-and-coming stars of our engineering teamRequirementsYou have 5+ years hands-on experience in building scalable modern software productsYou are passionate about the startup life - you love building things from ground up and you’re comfortable in a high-paced high-growth environment (we ship multiple times a day)You have hands-on experience with our stack: Node, React JS + Native, MySQL, as well as cloud infrastructure (AWS preferably) and continuous deliveryYou can articulate technical problems in simple terms and communicate clearlyYou value simplicity in both your code and user interfacesYou’re passionate about high-quality programming and building scalable software products that people love usingYou're product-minded - you have a good sense of user experience and an ability to breakdown complex features into small tasksYou’re self-starter and resourceful - you figure things out independently and get stuff doneYou’re an outstanding communicator (both verbal and written) and thrive in a team environmentBenefitsFast-growing and exciting start-up with excellent growth opportunitiesMission-led company - we want to change the worldWorld-class team - be part of a young and dynamic team of A+ playersRewarding work - interesting & challenging problems to solveFun & open culture - we love having fun, learning new things and helping each other excelPositive company outlook - well-funded, profitable and growing fastSignificant influence on company direction and performance - working closely with an experienced founding teamCompetitive salary + stock optionsFully flexible location (remote)Balanced and flexible work hours with 20+ days paid holiday leaveFun team events including annual company trips (when allowed)A chance to make a real IMPACT on 100,000+ actual customers - your work will change lives!Hiring process & next stepsIf this is you, we want to hear from you! Hit the apply button below (strictly no agencies)Our Hiring Process Is Application review - a copy of your sample work or GitHub is highly appreciated! Phone interview - to get to know more about each other and see if there's a good match! Take-home coding task - something short and simple to see your coding style and expertise with required tech Technical interview with our Engineers - of course, we'll deep dive into your tech expertise and for you to get to know more your teammates. Final interview with our CEO - final chemistry check and more information about our product, values & culture. If successful, we formalise with a permanent full-time contract and welcome you to the Blys fam!
Head of Platform Engineering
Wave Money IT / Development
Yangon Negotiable
I.     Position PurposeWave Money is a ‘mobile money’ financial services organization in Myanmar, headquartered in Yangon.Wave Money is moving to a new IT stack, which involves engaging a cloud / local virtualized data center provider capable of providing a comprehensive, cost-effective hosting solution, implementing new middleware, and restructuring its core systems and associated databases. Head of Platform Engineering will·      Future-proof the business as much as possible through the efficient development, recruitment and deployment of talent.·      Will ensure all Wave technical, infrastructure and support services are delivered effectively for the project.·      Is responsible for the establishment and ongoing management of a quality, effective and efficient operational environment including all technical support required to ensure successful operation of all production systems.·      Is responsible for managing a team of resources and vendors to implement the data center services, new middleware and database set up and any underlying technologies required to host the applications.I.     Key Result Areas·               Delivery/Build of Platform Designs and architecture which must result in high quality IT solutions.·               Delivery/Build of architecture solution with zero outages or risk / compliance incidents.·               Support of all infrastructure platform for all future business requirement.·               Positive engagement with technology and non-technology stakeholders which drives outcomes.I.     Key Responsibilities and AccountabilitiesOverall responsibility of Platform Engineering:-1.              Running a sustainable Engineering function which support2.              Shares best practices, lessons learned and constantly updates the technical system architecture.3.              Collaborate with other professionals to determine functional and non-functional4.              Ensure functional, system and architectural integrity of Financial Services technology platforms.5.              Design, develop and execute software solutions to address business issues.6.              Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.7.              Collaborate with peer organizations, quality assurance and end users to produce cutting-edge software solutions.8.              Evaluate our systems engineering, talent recruiting and accounting models for discrepancies or vulnerabilities9.              Locate ways to reduce costs in IT and business leadership10.           Identify ways to increase employee knowledge and skills to support future growth11.           Provide business architecture and systems processing guidance12.           Create and implement a business vision and multi-year planI.     Experience, Functional Skills and Knowledge Areas·      Experience: Minimum 5-8 years successfully managing and deployment of IT systems implementation and integration.·      Experience working with multiple project teams and capabilities (business, core applications, infrastructure, middleware, mobile apps)·      Education and qualifications: Bachelor’s Degree or Master’s in Computer Science or Technology·      Functional skills and knowledge areas:·      Excellent system, application and network troubleshooting skills and driving problems and issues to resolution·      Proficient in technologies such as server operating systems, virtualization, application, database·      Experience with ETL / Oracle Data Guard and Active Data Guard / SQL-based databases·      Hands on experience with Mobile / Financial Services, Telecom BSS&VAS platform, OR Banking IT services.·      Technical knowledge of financial services systems·      Middleware / Open API spec·      Agile and Waterfall development methodologies·      Project / Program management experience·      Experience within mobile communication and technology·      Competent in Outlook, Word, Excel, and PowerPoint and associated DB design tools·      Strong understanding of industry best practices eTOM, ITIL and quality management frameworks·      Language requirements:·      English (fluent written and spoken) and Burmese (preferable)
Wave Money
(IT / Development)
I.     Position PurposeWave Money is a ‘mobile money’ financial services organization in Myanmar, headquartered in Yangon.Wave Money is moving to a new IT stack, which involves engaging a cloud / local virtualized data center provider capable of providing a comprehensive, cost-effective hosting solution, implementing new middleware, and restructuring its core systems and associated databases. Head of Platform Engineering will·      Future-proof the business as much as possible through the efficient development, recruitment and deployment of talent.·      Will ensure all Wave technical, infrastructure and support services are delivered effectively for the project.·      Is responsible for the establishment and ongoing management of a quality, effective and efficient operational environment including all technical support required to ensure successful operation of all production systems.·      Is responsible for managing a team of resources and vendors to implement the data center services, new middleware and database set up and any underlying technologies required to host the applications.I.     Key Result Areas·               Delivery/Build of Platform Designs and architecture which must result in high quality IT solutions.·               Delivery/Build of architecture solution with zero outages or risk / compliance incidents.·               Support of all infrastructure platform for all future business requirement.·               Positive engagement with technology and non-technology stakeholders which drives outcomes.I.     Key Responsibilities and AccountabilitiesOverall responsibility of Platform Engineering:-1.              Running a sustainable Engineering function which support2.              Shares best practices, lessons learned and constantly updates the technical system architecture.3.              Collaborate with other professionals to determine functional and non-functional4.              Ensure functional, system and architectural integrity of Financial Services technology platforms.5.              Design, develop and execute software solutions to address business issues.6.              Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform.7.              Collaborate with peer organizations, quality assurance and end users to produce cutting-edge software solutions.8.              Evaluate our systems engineering, talent recruiting and accounting models for discrepancies or vulnerabilities9.              Locate ways to reduce costs in IT and business leadership10.           Identify ways to increase employee knowledge and skills to support future growth11.           Provide business architecture and systems processing guidance12.           Create and implement a business vision and multi-year planI.     Experience, Functional Skills and Knowledge Areas·      Experience: Minimum 5-8 years successfully managing and deployment of IT systems implementation and integration.·      Experience working with multiple project teams and capabilities (business, core applications, infrastructure, middleware, mobile apps)·      Education and qualifications: Bachelor’s Degree or Master’s in Computer Science or Technology·      Functional skills and knowledge areas:·      Excellent system, application and network troubleshooting skills and driving problems and issues to resolution·      Proficient in technologies such as server operating systems, virtualization, application, database·      Experience with ETL / Oracle Data Guard and Active Data Guard / SQL-based databases·      Hands on experience with Mobile / Financial Services, Telecom BSS&VAS platform, OR Banking IT services.·      Technical knowledge of financial services systems·      Middleware / Open API spec·      Agile and Waterfall development methodologies·      Project / Program management experience·      Experience within mobile communication and technology·      Competent in Outlook, Word, Excel, and PowerPoint and associated DB design tools·      Strong understanding of industry best practices eTOM, ITIL and quality management frameworks·      Language requirements:·      English (fluent written and spoken) and Burmese (preferable)
remote
remote
Technical Officer
IUCN (Human resources)
Remote (Asia Time Zone Permitted) Negotiable
Vacancy #: 5480Unit: Myanmar Project OfficeOrganization: International Union for Conservation of Nature (IUCN)Location: Myanmar Country Office, Nay Pyi Taw, MyanmarReporting to: Chief Technical Advisor, GEF Peatland EcosystemsWork percentage: 100%Grade: P1Expected start date: 01 January 2021Type of contract: Fixed-term (24 months with possibility of renewal)Closing date: 30 November 2020BACKGROUNDThis is a local recruitment. Only Myanmar nationals, individuals with residence status or the appropriate employment visa for Myanmar are eligible to apply. The remuneration and benefits package for this position is established with reference to the local labour market and in line with the IUCN conditions of service for Myanmar.Job DescriptionThe Mekong Peatlands Project supports the governments of Cambodia, Lao PDR and Myanmar, through a range of activities that focus on the sustainable management of peatland ecosystems. The project achieves this through a combination of activities that include: assessments, surveys, capacity building and awareness raising, mainstreaming peatlands into policy and planning, and the demonstration of sustainable peatland management practices at targeted peatland ecosystems in each of the three countries.The Project Is Comprised Of Four ComponentsAssessment and documentation of peatlands in targeted countriesCapacity development and policy and legal frameworksDevelopment and demonstration of sustainable peatland managementRegional cooperationAlso, the project contributes to regional peatland management initiatives, such as the ASEAN Programme on Sustainable Management of Peatland Ecosystems 2014-2020, the ASEAN Agreement on Transboundary Haze Pollution (2013), and the ASEAN Peatland Management Strategy 2006-2020.Major ResponsibilitiesBased between the Nay Pyi Taw IUCN project office and project field office at Inle Lake, the Technical Officer will work closely with the project’s CTA (IUCN) and the Senior Technical Officer (IUCN) to provide technical assistance in implementing project activities. Under the guidance of the CTA and Senior Technical Officer, the Technical Officer will provide technical inputs and manage project activities according to their field of expertise. The position’s responsibilities include, but are not limited to:TechnicalProvide technical inputs and manage the technical delivery of project activities through:Undertake research and analysis of ecosystem and/or socio-economic conditions to inform the design of project activities, and their implementation, monitoring and evaluation.Support the implementation of the project’s field activities in close collaboration with the project’s executing partnersDocument and maintain records of all stakeholder engagement activities.Coordinate project activities with stakeholders within and outside the relevant government agency and with communities at the municipal and local level.Handle day to day field operationsEnsure that all ethnic minorities and disadvantaged groups are adequately informed and consulted, invited to consultation meetings, and that language is not a barrier.Ensure that women and men are provided equal opportunities in terms of participation and decision-making throughout the identification, design, implementation, monitoring and evaluation of activities implemented by the project.Collect sex disaggregated data and information and incorporate these into the project’s monitoring, evaluation and reporting process.Assess potential social impacts (direct and indirect) that may result from project interventions and activities, and where identified, develop mitigation measures to avoid negative impacts or compensation.Prepare personal monthly work plans and reports, detailed activity plans and budgets for project field activities, and field mission/ workshop reports.Providing implementation support to project partners where required.Facilitate and assist visits by the project donor, government officials and consultants in their studies, meetings and program activities including translating and interpreting, where necessary.Managing project funds for field operations and taking responsibility for expenditures of project funds and reporting field expenditure.Translating project outputs from English to Burmese and vice versa as required.Support the Senior Technical Officer in other tasks of the projectInstitutional tasksEnsure that project offices and field operations are conducted to a high level of health, safety, integrity, environmental good practice and cultural sensitivity. This includes ensuring that field medical kits are in good order and taken out on every field trip.Ensure project activities are in line with IUCN’s Environmental and Social Management System (ESMS) and the recommendations of the Social Impact Assessment conducted during the project design phase.Ensure that IUCN policies and guidelines are followed within the implementation of project activities.Represent IUCN Myanmar in external and internal IUCN meetings at national levels, as needed.Other DutiesCarry out any other duties as required by, and mutually agreed with, your line manager.RequirementsUniversity degree in Natural Resource Management, Environmental Science, Geospatial Science, Remote Sensing and GIS, Agricultural Science, Geography, Forestry, or Rural Development5 years of relevant experience in coordinating field activities of ecosystem-related projects, with strong experience in either community engagement and socio-economic assessment, and/or environmental management of wetlands/ peatland ecosystemsExperience in research and data collection methods relevant to natural resource managementKnowledge of, or the capacity to acquire an understanding in institutional and governance structures of MyanmarUnderstanding of Peatland/ wetland ecosystems in Myanmar and their identificationFluency in written and verbal Burmese and EnglishProficient in using computers and data managementWillingness and capacity to undertake strenuous and/or extended periods of field-based activitiesApplicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button at https://hrms.iucn.org/iresy/index.cfm?event=vac.show&vacId=6482&lang=en .Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.Other job opportunities are published in the IUCN website: http://www.iucn.org/involved/jobs/
IUCN
(Human resources)
Vacancy #: 5480Unit: Myanmar Project OfficeOrganization: International Union for Conservation of Nature (IUCN)Location: Myanmar Country Office, Nay Pyi Taw, MyanmarReporting to: Chief Technical Advisor, GEF Peatland EcosystemsWork percentage: 100%Grade: P1Expected start date: 01 January 2021Type of contract: Fixed-term (24 months with possibility of renewal)Closing date: 30 November 2020BACKGROUNDThis is a local recruitment. Only Myanmar nationals, individuals with residence status or the appropriate employment visa for Myanmar are eligible to apply. The remuneration and benefits package for this position is established with reference to the local labour market and in line with the IUCN conditions of service for Myanmar.Job DescriptionThe Mekong Peatlands Project supports the governments of Cambodia, Lao PDR and Myanmar, through a range of activities that focus on the sustainable management of peatland ecosystems. The project achieves this through a combination of activities that include: assessments, surveys, capacity building and awareness raising, mainstreaming peatlands into policy and planning, and the demonstration of sustainable peatland management practices at targeted peatland ecosystems in each of the three countries.The Project Is Comprised Of Four ComponentsAssessment and documentation of peatlands in targeted countriesCapacity development and policy and legal frameworksDevelopment and demonstration of sustainable peatland managementRegional cooperationAlso, the project contributes to regional peatland management initiatives, such as the ASEAN Programme on Sustainable Management of Peatland Ecosystems 2014-2020, the ASEAN Agreement on Transboundary Haze Pollution (2013), and the ASEAN Peatland Management Strategy 2006-2020.Major ResponsibilitiesBased between the Nay Pyi Taw IUCN project office and project field office at Inle Lake, the Technical Officer will work closely with the project’s CTA (IUCN) and the Senior Technical Officer (IUCN) to provide technical assistance in implementing project activities. Under the guidance of the CTA and Senior Technical Officer, the Technical Officer will provide technical inputs and manage project activities according to their field of expertise. The position’s responsibilities include, but are not limited to:TechnicalProvide technical inputs and manage the technical delivery of project activities through:Undertake research and analysis of ecosystem and/or socio-economic conditions to inform the design of project activities, and their implementation, monitoring and evaluation.Support the implementation of the project’s field activities in close collaboration with the project’s executing partnersDocument and maintain records of all stakeholder engagement activities.Coordinate project activities with stakeholders within and outside the relevant government agency and with communities at the municipal and local level.Handle day to day field operationsEnsure that all ethnic minorities and disadvantaged groups are adequately informed and consulted, invited to consultation meetings, and that language is not a barrier.Ensure that women and men are provided equal opportunities in terms of participation and decision-making throughout the identification, design, implementation, monitoring and evaluation of activities implemented by the project.Collect sex disaggregated data and information and incorporate these into the project’s monitoring, evaluation and reporting process.Assess potential social impacts (direct and indirect) that may result from project interventions and activities, and where identified, develop mitigation measures to avoid negative impacts or compensation.Prepare personal monthly work plans and reports, detailed activity plans and budgets for project field activities, and field mission/ workshop reports.Providing implementation support to project partners where required.Facilitate and assist visits by the project donor, government officials and consultants in their studies, meetings and program activities including translating and interpreting, where necessary.Managing project funds for field operations and taking responsibility for expenditures of project funds and reporting field expenditure.Translating project outputs from English to Burmese and vice versa as required.Support the Senior Technical Officer in other tasks of the projectInstitutional tasksEnsure that project offices and field operations are conducted to a high level of health, safety, integrity, environmental good practice and cultural sensitivity. This includes ensuring that field medical kits are in good order and taken out on every field trip.Ensure project activities are in line with IUCN’s Environmental and Social Management System (ESMS) and the recommendations of the Social Impact Assessment conducted during the project design phase.Ensure that IUCN policies and guidelines are followed within the implementation of project activities.Represent IUCN Myanmar in external and internal IUCN meetings at national levels, as needed.Other DutiesCarry out any other duties as required by, and mutually agreed with, your line manager.RequirementsUniversity degree in Natural Resource Management, Environmental Science, Geospatial Science, Remote Sensing and GIS, Agricultural Science, Geography, Forestry, or Rural Development5 years of relevant experience in coordinating field activities of ecosystem-related projects, with strong experience in either community engagement and socio-economic assessment, and/or environmental management of wetlands/ peatland ecosystemsExperience in research and data collection methods relevant to natural resource managementKnowledge of, or the capacity to acquire an understanding in institutional and governance structures of MyanmarUnderstanding of Peatland/ wetland ecosystems in Myanmar and their identificationFluency in written and verbal Burmese and EnglishProficient in using computers and data managementWillingness and capacity to undertake strenuous and/or extended periods of field-based activitiesApplicants are requested to apply online through the HR Management System, by opening the vacancy announcement and pressing the "Apply" button at https://hrms.iucn.org/iresy/index.cfm?event=vac.show&vacId=6482&lang=en .Applicants will be asked to create an account and submit their profile information. Applications will not be accepted after the closing date. The vacancy closes at midnight, Swiss time (GMT+1 / GMT+2 during Daylight Saving Time, DST). Please note that only selected applicants will be personally contacted for interviews.Other job opportunities are published in the IUCN website: http://www.iucn.org/involved/jobs/
remote
remote
15457 - MSP Technical Support Rep, Intermediate (Mid - Shift)
SolarWinds (Computer software)
Remote (Asia Time Zone Permitted) Negotiable
SUMMARYSolarWinds creates and sells powerful and affordable software, and our products and business model are differentiators in the industry. We focus on speed to value and real time problem solving for the IT professional and other users. As a company, we believe that capable and confident people are key to driving results. As we continue to grow our footprint throughout the world, an amazing opportunity has been created for a motivated individual to join our team as the Technical Support Engineer for our MSP business unit. SolarWinds MSP is seeking a Technical Support Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote Connection, Patch Management, AV, Backup, Mail Security and more. The Technical Support Engineer serves as the key interface between SolarWinds MSP and our customers with the primary goal of making sure we create and maintain customer loyalty by delivering an effortless support experience. This role is made for you if you:Are highly technical, organized and has excellent communication and people skillsCan use good judgment, set priorities, and handle multiple tasks simultaneouslyAre highly motivated individuals who thrive in a fast-paced environmentAre passionate about quality but respectful of meeting established deadlinesEmbody the leadership qualities of collaboration, adaptability and stakeholder focusAre as comfortable with local and global working environments At the heart of our global operations is a talented and diverse team of professionals committed to making SolarWinds MSP a market leader. We are seeking dedicated, creative and driven individuals to join our team and grow professionally with us. We provide excellent benefits, competitive salaries and promise you a world of opportunities.ResponsibilitiesDeliver service and support to customers via phone, email, and/or chat.Provide an exceptional customer experience through issue resolution.When issues or resolutions cannot be reached through thinking outside of the box, redirect or escalate by collaborating with team members, developers, and/or sales team.Redirect or escalate issues appropriately when issues are outside of support boundaries or when resolution cannot be confirmed (utilizing all available resources; IT, teammates, supervisor, etc).Utilize Salesforce to maintain thorough and accurate documentation of cases.Maintain and continue to develop in-depth knowledge of Solarwinds MSP products and services.Fixed shift to cover EMEA region (Mid Shift) 24/7 support (weekends/holidays off will be on a rotational basis) Targeted Capabilities: Critical thinking: Strong reasoning skills; able to structure thinking into logical flow and sequence that’s easy for others to understand; able to create and work with conceptual frameworksCommunication: Crisp, compelling and practical style of organizing thoughts into writing and speech;Self-Management: Able to know and manage your time and your commitment; adaptable with a growth mindset in support of your own work; acts with urgency and integrityStakeholder management: Able to establish positive relationships and collaborate with others around accomplishing goals; taking responsibility as they may come and held accountable for the resultsQualificationsCloud and BackupAdvanced troubleshooting experience on any of the following:PC hardware/software (at least 2-3 yrs. hands-on experience)Server Management (e.g. Windows 2012/2016+) Highly desiredNetwork devices (e.g. Cisco, Juniper)Detailed knowledge and demonstrated experience on any of the following:Scripting using PowershellWindows Server 2012/2016 logging and reporting conceptsWindows operating systems, file structure, registry, and event logsEvent Viewer, Group Policy, Active Directory, Microsoft SCCM, Certificates, TLS/SSL Solid understanding on the following:Common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems Administration.Networking protocols TCP/IP, UDP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc.Exchange, SQL, Virtual Platform, Linux serverChat support experience with the ability to type 45-60 words per minute with a high degree of accuracyEffective listening, and ability to communicate both verbally and written, professionally Your resume is included in the selection process and will be carefully reviewed by a talent acquisition professional. Once we’ve identified that your skills/experience match the criteria, one of our staffing partners will reach out to you soon to discuss the details of the role and steps in the hiring process. Please note that this will be on a “Work from Home set-up” until further notice is given to report onsite. The hired professional will be issued a device/IT peripherals to perform his/her tasks.
SolarWinds
(Computer software)
SUMMARYSolarWinds creates and sells powerful and affordable software, and our products and business model are differentiators in the industry. We focus on speed to value and real time problem solving for the IT professional and other users. As a company, we believe that capable and confident people are key to driving results. As we continue to grow our footprint throughout the world, an amazing opportunity has been created for a motivated individual to join our team as the Technical Support Engineer for our MSP business unit. SolarWinds MSP is seeking a Technical Support Engineer that will diagnose and resolve technical issues involving Remote Monitoring, Asset Tracking, Remote Connection, Patch Management, AV, Backup, Mail Security and more. The Technical Support Engineer serves as the key interface between SolarWinds MSP and our customers with the primary goal of making sure we create and maintain customer loyalty by delivering an effortless support experience. This role is made for you if you:Are highly technical, organized and has excellent communication and people skillsCan use good judgment, set priorities, and handle multiple tasks simultaneouslyAre highly motivated individuals who thrive in a fast-paced environmentAre passionate about quality but respectful of meeting established deadlinesEmbody the leadership qualities of collaboration, adaptability and stakeholder focusAre as comfortable with local and global working environments At the heart of our global operations is a talented and diverse team of professionals committed to making SolarWinds MSP a market leader. We are seeking dedicated, creative and driven individuals to join our team and grow professionally with us. We provide excellent benefits, competitive salaries and promise you a world of opportunities.ResponsibilitiesDeliver service and support to customers via phone, email, and/or chat.Provide an exceptional customer experience through issue resolution.When issues or resolutions cannot be reached through thinking outside of the box, redirect or escalate by collaborating with team members, developers, and/or sales team.Redirect or escalate issues appropriately when issues are outside of support boundaries or when resolution cannot be confirmed (utilizing all available resources; IT, teammates, supervisor, etc).Utilize Salesforce to maintain thorough and accurate documentation of cases.Maintain and continue to develop in-depth knowledge of Solarwinds MSP products and services.Fixed shift to cover EMEA region (Mid Shift) 24/7 support (weekends/holidays off will be on a rotational basis) Targeted Capabilities: Critical thinking: Strong reasoning skills; able to structure thinking into logical flow and sequence that’s easy for others to understand; able to create and work with conceptual frameworksCommunication: Crisp, compelling and practical style of organizing thoughts into writing and speech;Self-Management: Able to know and manage your time and your commitment; adaptable with a growth mindset in support of your own work; acts with urgency and integrityStakeholder management: Able to establish positive relationships and collaborate with others around accomplishing goals; taking responsibility as they may come and held accountable for the resultsQualificationsCloud and BackupAdvanced troubleshooting experience on any of the following:PC hardware/software (at least 2-3 yrs. hands-on experience)Server Management (e.g. Windows 2012/2016+) Highly desiredNetwork devices (e.g. Cisco, Juniper)Detailed knowledge and demonstrated experience on any of the following:Scripting using PowershellWindows Server 2012/2016 logging and reporting conceptsWindows operating systems, file structure, registry, and event logsEvent Viewer, Group Policy, Active Directory, Microsoft SCCM, Certificates, TLS/SSL Solid understanding on the following:Common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems Administration.Networking protocols TCP/IP, UDP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc.Exchange, SQL, Virtual Platform, Linux serverChat support experience with the ability to type 45-60 words per minute with a high degree of accuracyEffective listening, and ability to communicate both verbally and written, professionally Your resume is included in the selection process and will be carefully reviewed by a talent acquisition professional. Once we’ve identified that your skills/experience match the criteria, one of our staffing partners will reach out to you soon to discuss the details of the role and steps in the hiring process. Please note that this will be on a “Work from Home set-up” until further notice is given to report onsite. The hired professional will be issued a device/IT peripherals to perform his/her tasks.
remote
remote
Technical Architect (Remote) - $100,000/year USD
Crossover for Work IT / Development
Remote (Asia Time Zone Permitted) Negotiable
Do you get aggravated by preventable downtime and an endless stream of repetitive tickets to resolve? Do you desire to apply your engineering mindset, solving problems before they happen, using automation? Do you excel at writing high-quality automation scripts that deliver high availability and cost-optimized infrastructure?In this role you will be responsible for optimizing the critical behind-the-scenes world of our SaaS operation which enables our business to rapidly scale as we acquire new products and customers. Our strategic partnership with Amazon will allow you to beta-test and experiment with new AWS services, so you will never lose your technical edge.Automation will be your core deliverable. Our culture thrives on our deep focus and obsession with continuous improvement, so you will be focused on strategic improvement projects that shape the future of our infrastructure and evolve our site reliability engineering practices.What You Will Be DoingEvery day you will dig into new technologies running across thousands of servers and deliver centralized, standard infrastructure with improved availability and reduced operating costs. You will work with infrastructure at a massive scale producing simple, scalable, meticulously engineered infrastructure that continuously improves. You will write scripts that remove routine operational work from our support teams and migrate components to standardized infrastructure. Automation is at the core of everything you'll do.What You Won’t Be DoingFocused on polishing one product, or being stuck with the same set of technologies because our tech stack evolves weekly with each product we acquire.Responding to trouble ticketsBuilding bespoke infrastructure solutionsSystem administration tasksTechnical Architect Key ResponsibilitiesSay good-bye to an outage resolution mindset and dedicate your day to producing optimized infrastructure. In this role, you will:Identify quarterly goals that will deliver standardized, high availability, and cost-optimized infrastructureCreate and execute Infrastructure as Code scriptsPlan and execute lift and shift projects for acquired productsBasic RequirementsBachelor's degree or equivalent in Computer Science or related technical field3+ years of hands-on experience with AWS Services (compute, databases, networking)In-depth knowledge and 2+ years of hands-on experience with LinuxAbility to use infrastructure configuration management, deployment, and versioning tools to reduce manual work (Ansible, Chef, Terraform, Cloudformation, etc.)Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it.Ability to pack application into containers (Docker) and deploy to KubernetesAbility to deploy and configure infrastructure for running virtual machines (VMWare)Nice-to-have RequirementsAWS Solutions Architect certification is a plusAbout CrossoverCrossover has been a pioneer of the remote work model since our inception in 2010 - helping thousands of people find great work opportunities. We focus on full-time, long-term work - not short-term "gigs" or freelancing side jobs. Most of our positions are within a large and growing portfolio of software companies. Since we focus on remote work, our openings can be filled globally and pay standardized compensation rates, regardless of where you choose to live.Join the thousands of professionals that have partnered with Crossover to explore new opportunities and find their dream job. Go to www.crossover.com/testimonials to read their stories. Better yet, write your own story!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3343-MY-KualaLum-TechnicalArchi.003
Crossover for Work
(IT / Development)
Do you get aggravated by preventable downtime and an endless stream of repetitive tickets to resolve? Do you desire to apply your engineering mindset, solving problems before they happen, using automation? Do you excel at writing high-quality automation scripts that deliver high availability and cost-optimized infrastructure?In this role you will be responsible for optimizing the critical behind-the-scenes world of our SaaS operation which enables our business to rapidly scale as we acquire new products and customers. Our strategic partnership with Amazon will allow you to beta-test and experiment with new AWS services, so you will never lose your technical edge.Automation will be your core deliverable. Our culture thrives on our deep focus and obsession with continuous improvement, so you will be focused on strategic improvement projects that shape the future of our infrastructure and evolve our site reliability engineering practices.What You Will Be DoingEvery day you will dig into new technologies running across thousands of servers and deliver centralized, standard infrastructure with improved availability and reduced operating costs. You will work with infrastructure at a massive scale producing simple, scalable, meticulously engineered infrastructure that continuously improves. You will write scripts that remove routine operational work from our support teams and migrate components to standardized infrastructure. Automation is at the core of everything you'll do.What You Won’t Be DoingFocused on polishing one product, or being stuck with the same set of technologies because our tech stack evolves weekly with each product we acquire.Responding to trouble ticketsBuilding bespoke infrastructure solutionsSystem administration tasksTechnical Architect Key ResponsibilitiesSay good-bye to an outage resolution mindset and dedicate your day to producing optimized infrastructure. In this role, you will:Identify quarterly goals that will deliver standardized, high availability, and cost-optimized infrastructureCreate and execute Infrastructure as Code scriptsPlan and execute lift and shift projects for acquired productsBasic RequirementsBachelor's degree or equivalent in Computer Science or related technical field3+ years of hands-on experience with AWS Services (compute, databases, networking)In-depth knowledge and 2+ years of hands-on experience with LinuxAbility to use infrastructure configuration management, deployment, and versioning tools to reduce manual work (Ansible, Chef, Terraform, Cloudformation, etc.)Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it.Ability to pack application into containers (Docker) and deploy to KubernetesAbility to deploy and configure infrastructure for running virtual machines (VMWare)Nice-to-have RequirementsAWS Solutions Architect certification is a plusAbout CrossoverCrossover has been a pioneer of the remote work model since our inception in 2010 - helping thousands of people find great work opportunities. We focus on full-time, long-term work - not short-term "gigs" or freelancing side jobs. Most of our positions are within a large and growing portfolio of software companies. Since we focus on remote work, our openings can be filled globally and pay standardized compensation rates, regardless of where you choose to live.Join the thousands of professionals that have partnered with Crossover to explore new opportunities and find their dream job. Go to www.crossover.com/testimonials to read their stories. Better yet, write your own story!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3343-MY-KualaLum-TechnicalArchi.003
remote
remote
Technical Support Engineer (Remote) - $30,000/year USD
Crossover for Work (Computer software)
Remote (Asia Time Zone Permitted) Negotiable
Are you the person that friends and family turn to for help with their technology problems? Are you interested in learning something new every day and mastering new enterprise software products each month?Crossover consistently 'wows' its customers with the quality of support we provide and is growing at a very exciting pace. Join our front-line support team to see how interesting and challenging we’ve made support using cutting-edge technology and an innovative process.We’ve learned that the best customer support agents are smart individuals who love to soak up new knowledge and enjoy using their expertise to solve challenging customer problems. The weekly investments we make in our team’s professional development is what drives customer satisfaction as well as our agent happiness.What You Will Be DoingSolving the difficult customer problems that our AI bot was unable to help them with.Use voice and written communications to ask insightful questions that get to the root cause of the customer’s problem.Generating solutions using your deep product knowledge and our rich knowledge basesSpending over 20% of your time learning, improving your ability to support the products you know and expanding the breadth of products you can support.What You Won’t Be DoingGetting bored answering simple questions for the same product each day.Working on easy and simple tickets such as resetting passwords.Specializing in one single product or technology stack.Working alone and avoiding live customer interaction.Analyzing, writing, or debugging source code.Technical Support Engineer Key ResponsibilitiesBe online for one of three daily shifts, as part of a team providing 24x7 global support.Take ownership of support incidents and use all available resources and knowledge to resolve them.Consistently improve the quality of your work by internalizing the feedback and coaching you receive from regular reviews of your completed tickets.Basic RequirementsAbility to communicate confidently with tech-savvy customers using perfect written and spoken English.Familiarity with a range of enterprise software solutions including Sharepoint and SQL and be comfortable in conversations with IT professionals and technical customers.Experience troubleshooting and solving technical problems.Customer advocacy, empathy, and keen attention to detail.Available to work any monthly-assigned shift - the team provides 24x7 coverage for our customers around the world.Nice-to-have RequirementsExperience in a technical support role covering enterprise software products.An education focused on Computer Science, MIS or similar technical disciplines.About CrossoverCrossover has been a pioneer of the remote work model since our inception in 2010 - helping thousands of people find great work opportunities. We focus on full-time, long-term work - not short-term "gigs" or freelancing side jobs. Most of our positions are within a large and growing portfolio of software companies. Since we focus on remote work, our openings can be filled globally and pay standardized compensation rates, regardless of where you choose to live.Join the thousands of professionals that have partnered with Crossover to explore new opportunities and find their dream job. Go to www.crossover.com/testimonials to read their stories. Better yet, write your own story!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3073-ID-Jakarta-TechnicalSuppo2
Crossover for Work
(Computer software)
Are you the person that friends and family turn to for help with their technology problems? Are you interested in learning something new every day and mastering new enterprise software products each month?Crossover consistently 'wows' its customers with the quality of support we provide and is growing at a very exciting pace. Join our front-line support team to see how interesting and challenging we’ve made support using cutting-edge technology and an innovative process.We’ve learned that the best customer support agents are smart individuals who love to soak up new knowledge and enjoy using their expertise to solve challenging customer problems. The weekly investments we make in our team’s professional development is what drives customer satisfaction as well as our agent happiness.What You Will Be DoingSolving the difficult customer problems that our AI bot was unable to help them with.Use voice and written communications to ask insightful questions that get to the root cause of the customer’s problem.Generating solutions using your deep product knowledge and our rich knowledge basesSpending over 20% of your time learning, improving your ability to support the products you know and expanding the breadth of products you can support.What You Won’t Be DoingGetting bored answering simple questions for the same product each day.Working on easy and simple tickets such as resetting passwords.Specializing in one single product or technology stack.Working alone and avoiding live customer interaction.Analyzing, writing, or debugging source code.Technical Support Engineer Key ResponsibilitiesBe online for one of three daily shifts, as part of a team providing 24x7 global support.Take ownership of support incidents and use all available resources and knowledge to resolve them.Consistently improve the quality of your work by internalizing the feedback and coaching you receive from regular reviews of your completed tickets.Basic RequirementsAbility to communicate confidently with tech-savvy customers using perfect written and spoken English.Familiarity with a range of enterprise software solutions including Sharepoint and SQL and be comfortable in conversations with IT professionals and technical customers.Experience troubleshooting and solving technical problems.Customer advocacy, empathy, and keen attention to detail.Available to work any monthly-assigned shift - the team provides 24x7 coverage for our customers around the world.Nice-to-have RequirementsExperience in a technical support role covering enterprise software products.An education focused on Computer Science, MIS or similar technical disciplines.About CrossoverCrossover has been a pioneer of the remote work model since our inception in 2010 - helping thousands of people find great work opportunities. We focus on full-time, long-term work - not short-term "gigs" or freelancing side jobs. Most of our positions are within a large and growing portfolio of software companies. Since we focus on remote work, our openings can be filled globally and pay standardized compensation rates, regardless of where you choose to live.Join the thousands of professionals that have partnered with Crossover to explore new opportunities and find their dream job. Go to www.crossover.com/testimonials to read their stories. Better yet, write your own story!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3073-ID-Jakarta-TechnicalSuppo2
Technical Support Engineer (Remote) - $60,000/year USD
Ignite Technologies (Computer software)
Yangon Negotiable
Are you excited to master new products and solve challenging customer problems? Are you a seasoned support engineer with a development background?Ignite’s support and Services team operates quickly with a heavy focus on Coaching and Personal Development. The priority for us is High-Quality Work and the drive for Continuous Improvement in our teams makes us a unique opportunity.At Ignite Technologies, we are reinventing the enterprise software industry. Our “Netflix for Enterprise Software” model is changing the game for how enterprises buy software, and a key element of our growth strategy is to drive great customer experiences across our broad and growing library of solutions.What You Will Be DoingDiagnosing and troubleshooting customer technical problemsContinuously growing your depth of knowledge on the products you support, as well as expanding to new technologies and domains as you learn our products.Sharpening your technical prowess by deep diving into source code, databases, logs, and traces to get to the root cause of any issue.What You Won’t Be DoingStagnating on the same technology. You will be continuously expanding your knowledge and experience with new products.Spending your day answering calls or providing basic/trivial troubleshooting.Technical Support Engineer Key ResponsibilitiesDiagnosing, troubleshooting, and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team.Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.Learning new products quickly and effectively. When given access to user and developer documentation, knowledge base articles, source code, and infrastructure be able to develop a layered understanding of how the product works end-to-end.Basic Requirements2+ years of experience with software development. You won't be programming in this role, but you will need to read and understand code, write scripts, query databases, and scrutinize dense log files while troubleshooting.2+ years of experience with customer-facing support. The solutions you provide are highly technical, but a customer-focused approach to ticket handling is essential to provide a great experience.C1 level English proficiency and the ability to write with a professional tone.About Ignite TechnologiesThrough our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent, and operating in a model that provides challenging opportunities and personal flexibility.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-4404-PH-NCRNatio-TechnicalSuppo
Ignite Technologies
(Computer software)
Are you excited to master new products and solve challenging customer problems? Are you a seasoned support engineer with a development background?Ignite’s support and Services team operates quickly with a heavy focus on Coaching and Personal Development. The priority for us is High-Quality Work and the drive for Continuous Improvement in our teams makes us a unique opportunity.At Ignite Technologies, we are reinventing the enterprise software industry. Our “Netflix for Enterprise Software” model is changing the game for how enterprises buy software, and a key element of our growth strategy is to drive great customer experiences across our broad and growing library of solutions.What You Will Be DoingDiagnosing and troubleshooting customer technical problemsContinuously growing your depth of knowledge on the products you support, as well as expanding to new technologies and domains as you learn our products.Sharpening your technical prowess by deep diving into source code, databases, logs, and traces to get to the root cause of any issue.What You Won’t Be DoingStagnating on the same technology. You will be continuously expanding your knowledge and experience with new products.Spending your day answering calls or providing basic/trivial troubleshooting.Technical Support Engineer Key ResponsibilitiesDiagnosing, troubleshooting, and developing new solutions that solve the root cause of customer problems in tickets elevated from our L1 support team.Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English.Learning new products quickly and effectively. When given access to user and developer documentation, knowledge base articles, source code, and infrastructure be able to develop a layered understanding of how the product works end-to-end.Basic Requirements2+ years of experience with software development. You won't be programming in this role, but you will need to read and understand code, write scripts, query databases, and scrutinize dense log files while troubleshooting.2+ years of experience with customer-facing support. The solutions you provide are highly technical, but a customer-focused approach to ticket handling is essential to provide a great experience.C1 level English proficiency and the ability to write with a professional tone.About Ignite TechnologiesThrough our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent, and operating in a model that provides challenging opportunities and personal flexibility.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-4404-PH-NCRNatio-TechnicalSuppo
remote
remote
Chief Architect (Remote) - $400,000/year USD
DevFactory (Computer software)
Remote (Asia Time Zone Permitted) Negotiable
Are you the best software architect in your company? Can you identify patterns in complex systems and see ways to make them 10x simpler? Do you enjoy designing software that maximizes use of existing code? Do you wish you could expand your technical career without requiring more and more time on HR and project management? If so, you’ll love our approach of driving the direction of products starting with the core technology.In this role you will join a very passionate and experienced team responsible for all of the important technical decisions on every product in our large portfolio of enterprise software solutions. You’ll spend your time making the most important technical design decisions, such as:What are the core data structures used by the app? Why were they chosen? How are they mapped or applied to the domain of the problem? What were the tradeoffs or alternatives?Are there any important or valuable algorithms? What insights led to choosing them?Are important third-party components/technologies used? Why were they selected? Are they the right ones today? Were they ever?Are there any components of the system that create valuable and differentiated capability relative to competitors? Why? (we call this “TechDiff”)What was the design and reasoning behind the important internal and external APIs?Identify and explain the rationale behind important technical dependencies or limitations this product has. Can you think of new and creative ways to overcome them?Can the product be broken down logically into smaller, more manageable components? Are there well-defined interfaces, or seams, between those components? Or are they all interconnected?What is the critical opinion of a fresh set of eyes when looking at old decisions? Are there architecture or design anti-patterns present in the fundamental technical decisions?In this role you will also learn and practice the high-impact skill of clear written communication, as this enables your scale and broad impact across the organization.What You Will Be DoingEach week you will have a different design problem to work on and technical spec to create. The assignments may make iterative progress on a larger problem, or be smaller and targeted design problems. You will have the opportunity to learn and work on a wide variety of products with distinct tech stacks and business domains so you will be continuously challenged. You will uncover the “high-order bit” decisions by interviewing other product CTOs, analyzing the data structures and analyzing code and design documents. Finally, you will make the important design decisions that specify how to rearchitect products in a cloud-first way on systems like AWS and GCP, and how leveraging the latest powerful cloud services can enable ten-fold improvements in the product.What You Won’t Be DoingYou will not be making technical decisions based primarily on saving money. You will focus on designing the best solution for the problem, in the simplest way possible, and with maximum leverage of existing assets. This is a strategic technical design position - making the important technical decisions and providing clear leadership for our engineering organization to execute on. Therefore, in this role you won’t be:Participating in daily scrum meetings or providing day-to-day direction to an engineering teamMaking low-level decisions about what coding language to use or choosing frameworks and librariesPerforming code reviews, debugging or investigating bugs and outagesTalking to customers to develop a backlog of features they wish our products hadDirectly managing peopleChief Architect Key ResponsibilitiesMake clear, simple, and technically superior design decisionsSimplify designs that others have made complicatedApply a particularly high-quality bar to what we believe are the core technical design decisions - data structures, algorithms, architectural patterns, and the leverage of third-party implementationsUtilize other architects as force-multipliers, mentoring them by providing high-quality feedback on their workSynthesize your decisions and designs into clear and structured written specsBasic RequirementsA university degree that includes the study of data structures and algorithmsAt least 2 years experience with a commercial software company shipping production codeAt least 5 years of experience making core architecture and design decisions; such as data domain modeling, application of design patterns, and design using third-party components.The ability to simplify complex ideas and communicate them with clear, logical thinking.Nice-to-have RequirementsExperience designing for Amazon Web Services, Azure, or Google Cloud Platform.Experience redesigning existing products on top of serverless cloud services.Experience crafting simple but meaningful messages for sales and marketing teams.Compensation and growth:As a 100% remote organization, we pay the same rate to everyone in a given role regardless of prior compensation history or geographic location. For simplicity, we make weekly payments at your full hourly rate and do not incorporate any variable pay components or subsidized benefits. It is about as clear and simple of a compensation plan as you can imagine.This SVP-level position has a rate of $200/hr or roughly $400k/yr, and our desire is long-term career opportunities, not short-term relationships for “side gigs”.This role is also part of a Technical Product Management growth path. The step just below exercises similar skills but at a different level of scope and is a VP-level ($100/hr) role. The growth path for this SVP-level role is to EVP-level ($400/hr). You can find all of our job listings on our jobs site: https://jobs.crossover.comAbout DevFactoryDevFactory is a division of Trilogy, one of the world’s largest privately held enterprise software companies. Since 2008, Trilogy has been acquiring enterprise software firms, turning them around, and delivering phenomenal value for their customers. DevFactory provides R&D services to all of Trilogy’s businesses using a unique centralized model for software development and delivery.DevFactory has a fully-global, fully-remote workforce and has partnered with Crossover to administer our talent screening and global workforce management.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3370-PH-NCRNatio-ChiefArchitect.009
DevFactory
(Computer software)
Are you the best software architect in your company? Can you identify patterns in complex systems and see ways to make them 10x simpler? Do you enjoy designing software that maximizes use of existing code? Do you wish you could expand your technical career without requiring more and more time on HR and project management? If so, you’ll love our approach of driving the direction of products starting with the core technology.In this role you will join a very passionate and experienced team responsible for all of the important technical decisions on every product in our large portfolio of enterprise software solutions. You’ll spend your time making the most important technical design decisions, such as:What are the core data structures used by the app? Why were they chosen? How are they mapped or applied to the domain of the problem? What were the tradeoffs or alternatives?Are there any important or valuable algorithms? What insights led to choosing them?Are important third-party components/technologies used? Why were they selected? Are they the right ones today? Were they ever?Are there any components of the system that create valuable and differentiated capability relative to competitors? Why? (we call this “TechDiff”)What was the design and reasoning behind the important internal and external APIs?Identify and explain the rationale behind important technical dependencies or limitations this product has. Can you think of new and creative ways to overcome them?Can the product be broken down logically into smaller, more manageable components? Are there well-defined interfaces, or seams, between those components? Or are they all interconnected?What is the critical opinion of a fresh set of eyes when looking at old decisions? Are there architecture or design anti-patterns present in the fundamental technical decisions?In this role you will also learn and practice the high-impact skill of clear written communication, as this enables your scale and broad impact across the organization.What You Will Be DoingEach week you will have a different design problem to work on and technical spec to create. The assignments may make iterative progress on a larger problem, or be smaller and targeted design problems. You will have the opportunity to learn and work on a wide variety of products with distinct tech stacks and business domains so you will be continuously challenged. You will uncover the “high-order bit” decisions by interviewing other product CTOs, analyzing the data structures and analyzing code and design documents. Finally, you will make the important design decisions that specify how to rearchitect products in a cloud-first way on systems like AWS and GCP, and how leveraging the latest powerful cloud services can enable ten-fold improvements in the product.What You Won’t Be DoingYou will not be making technical decisions based primarily on saving money. You will focus on designing the best solution for the problem, in the simplest way possible, and with maximum leverage of existing assets. This is a strategic technical design position - making the important technical decisions and providing clear leadership for our engineering organization to execute on. Therefore, in this role you won’t be:Participating in daily scrum meetings or providing day-to-day direction to an engineering teamMaking low-level decisions about what coding language to use or choosing frameworks and librariesPerforming code reviews, debugging or investigating bugs and outagesTalking to customers to develop a backlog of features they wish our products hadDirectly managing peopleChief Architect Key ResponsibilitiesMake clear, simple, and technically superior design decisionsSimplify designs that others have made complicatedApply a particularly high-quality bar to what we believe are the core technical design decisions - data structures, algorithms, architectural patterns, and the leverage of third-party implementationsUtilize other architects as force-multipliers, mentoring them by providing high-quality feedback on their workSynthesize your decisions and designs into clear and structured written specsBasic RequirementsA university degree that includes the study of data structures and algorithmsAt least 2 years experience with a commercial software company shipping production codeAt least 5 years of experience making core architecture and design decisions; such as data domain modeling, application of design patterns, and design using third-party components.The ability to simplify complex ideas and communicate them with clear, logical thinking.Nice-to-have RequirementsExperience designing for Amazon Web Services, Azure, or Google Cloud Platform.Experience redesigning existing products on top of serverless cloud services.Experience crafting simple but meaningful messages for sales and marketing teams.Compensation and growth:As a 100% remote organization, we pay the same rate to everyone in a given role regardless of prior compensation history or geographic location. For simplicity, we make weekly payments at your full hourly rate and do not incorporate any variable pay components or subsidized benefits. It is about as clear and simple of a compensation plan as you can imagine.This SVP-level position has a rate of $200/hr or roughly $400k/yr, and our desire is long-term career opportunities, not short-term relationships for “side gigs”.This role is also part of a Technical Product Management growth path. The step just below exercises similar skills but at a different level of scope and is a VP-level ($100/hr) role. The growth path for this SVP-level role is to EVP-level ($400/hr). You can find all of our job listings on our jobs site: https://jobs.crossover.comAbout DevFactoryDevFactory is a division of Trilogy, one of the world’s largest privately held enterprise software companies. Since 2008, Trilogy has been acquiring enterprise software firms, turning them around, and delivering phenomenal value for their customers. DevFactory provides R&D services to all of Trilogy’s businesses using a unique centralized model for software development and delivery.DevFactory has a fully-global, fully-remote workforce and has partnered with Crossover to administer our talent screening and global workforce management.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3370-PH-NCRNatio-ChiefArchitect.009
remote
remote
Chief Architect (Remote) - $200,000/year USD
Virtasant (Computer software)
Remote (Asia Time Zone Permitted) Negotiable
Virtasant is a global cloud services provider with industry-leading technology, capabilities, and people. We've been working in the cloud, testing the limits of its capabilities, since the start. To do this, we've built one of the world's largest fully remote organizations. We transform, build, and optimize products on the cloud every day, helping companies make the most of the cloud's native capabilities. Do you dream of having an ambitious, high-impact role that has the potential to change entire industries? Do you want to work with like minded people from all over the world? Do you see technology challenges as opportunities to add value and shape the future of digital landscape? Join us and let's get the cloud revolution started!What You Will Be DoingYou will get to work across a portfolio of clients and cover a range of industries and technologies, making this an amazing learning opportunity. All team members are encouraged to learn and apply the latest cloud computing patterns (think about the entire AWS catalog, not just EC2 & S3). You will be always supported by your fellow teammates and managers, who are happy to share their knowledge and help you solve problems if you are stuck.Day-to-day, you will:Make clear, simple, and technically sound design decisionsSimplify designs that others have made complicatedEnsure that our technical solutions delight clients and maximize valueUphold high standards on fundamental data structures, algorithms, and architectural best practiceCoach and lead a team, primarily by providing high-quality feedback on their workChief Architect Key ResponsibilitiesYou will work across multiple products and client projects to:Simplify technical design specs to ensure optimal value and that the Important Technical Decisions are focused on the core of the solutionIdentify relevant design and integration patterns to standardize product requirements and functionalityDefine data structures, object models and algorithms to solve high-value problemsMake decisions that reduce scope in favor of simplicity and valueThroughout your time with us, you will:Coach and mentor a team to maintain and improve the quality of the solutions we deliverContinually learn and leverage new technologies, patterns and practicesSolve complex, ever-changing problemsOwn the creation of simple and clear solution specificationsBasic RequirementsBeing successful in this role requires deep technical skills across a variety of technologies and domains in addition to exemplary communication skills.Specifically, candidates must haveA Bachelor's Degree in Computer Science, Computer Engineering, or a related discipline, or a combination of work experience and educationA total of 12 years experience in designing and developing software solutions3+ years with responsibility for approving other people's technical design decisions for a commercial software product or solution3+ years with responsibility for deciding how best to integrate with and leverage individual cloud services3+ years with responsibility for creating and approving design artifacts5+ years of hands-on production code development and architecture experience in Java or C# on a scalable, commercial product3+ years experience in a senior architecture role at a leading software or services company, or as CTO/tech co-founder at a smaller company or successful startup, managing a team of at least 3+ membersLeveraged both traditional RDBMS as well as contemporary alternatives such as Graph, Columnar, Key-Value and/or Document databasesA thorough practical understanding of common Design and Enterprise Integration PatternsManaged relationships with executive-level stakeholders - for example as a senior technical pre-sales engineer or as an SVP, EVP or director-level executiveExcellent communication skills in written and spoken English, and the ability to identify and articulate patterns in unstructured and unorganized contentOther, Highly Desirable Skills IncludeNice-to-have RequirementsExpertise in other current, mainstream languages (examples include Python, Go, Kotlin, Scala) and frameworks (examples NodeJS, Spring)Architecting web-scale SaaS solutionsOngoing contributions to leading Open Source projectHave led the architecture and design on one or more significant solutionsAbout VirtasantVirtasant is a global cloud services provider with industry-leading technology, capabilities, and people. We've been working in the cloud, testing the limits of its capabilities, since the start. To do this, we've built one of the world's largest fully remote organizations. We transform, build, and optimize products on the cloud every day, helping companies make the most of the cloud's native capabilities. Do you dream of an ambitious, high-impact role that has the potential to change entire industries? Do you want to work with like-minded people from all over the world? Do you see technology challenges as opportunities to add value and shape the future of the digital landscape? Join us and let's get the cloud revolution started!What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-4378-PH-NCRNatio-ChiefArchitect.003
Virtasant
(Computer software)
Virtasant is a global cloud services provider with industry-leading technology, capabilities, and people. We've been working in the cloud, testing the limits of its capabilities, since the start. To do this, we've built one of the world's largest fully remote organizations. We transform, build, and optimize products on the cloud every day, helping companies make the most of the cloud's native capabilities. Do you dream of having an ambitious, high-impact role that has the potential to change entire industries? Do you want to work with like minded people from all over the world? Do you see technology challenges as opportunities to add value and shape the future of digital landscape? Join us and let's get the cloud revolution started!What You Will Be DoingYou will get to work across a portfolio of clients and cover a range of industries and technologies, making this an amazing learning opportunity. All team members are encouraged to learn and apply the latest cloud computing patterns (think about the entire AWS catalog, not just EC2 & S3). You will be always supported by your fellow teammates and managers, who are happy to share their knowledge and help you solve problems if you are stuck.Day-to-day, you will:Make clear, simple, and technically sound design decisionsSimplify designs that others have made complicatedEnsure that our technical solutions delight clients and maximize valueUphold high standards on fundamental data structures, algorithms, and architectural best practiceCoach and lead a team, primarily by providing high-quality feedback on their workChief Architect Key ResponsibilitiesYou will work across multiple products and client projects to:Simplify technical design specs to ensure optimal value and that the Important Technical Decisions are focused on the core of the solutionIdentify relevant design and integration patterns to standardize product requirements and functionalityDefine data structures, object models and algorithms to solve high-value problemsMake decisions that reduce scope in favor of simplicity and valueThroughout your time with us, you will:Coach and mentor a team to maintain and improve the quality of the solutions we deliverContinually learn and leverage new technologies, patterns and practicesSolve complex, ever-changing problemsOwn the creation of simple and clear solution specificationsBasic RequirementsBeing successful in this role requires deep technical skills across a variety of technologies and domains in addition to exemplary communication skills.Specifically, candidates must haveA Bachelor's Degree in Computer Science, Computer Engineering, or a related discipline, or a combination of work experience and educationA total of 12 years experience in designing and developing software solutions3+ years with responsibility for approving other people's technical design decisions for a commercial software product or solution3+ years with responsibility for deciding how best to integrate with and leverage individual cloud services3+ years with responsibility for creating and approving design artifacts5+ years of hands-on production code development and architecture experience in Java or C# on a scalable, commercial product3+ years experience in a senior architecture role at a leading software or services company, or as CTO/tech co-founder at a smaller company or successful startup, managing a team of at least 3+ membersLeveraged both traditional RDBMS as well as contemporary alternatives such as Graph, Columnar, Key-Value and/or Document databasesA thorough practical understanding of common Design and Enterprise Integration PatternsManaged relationships with executive-level stakeholders - for example as a senior technical pre-sales engineer or as an SVP, EVP or director-level executiveExcellent communication skills in written and spoken English, and the ability to identify and articulate patterns in unstructured and unorganized contentOther, Highly Desirable Skills IncludeNice-to-have RequirementsExpertise in other current, mainstream languages (examples include Python, Go, Kotlin, Scala) and frameworks (examples NodeJS, Spring)Architecting web-scale SaaS solutionsOngoing contributions to leading Open Source projectHave led the architecture and design on one or more significant solutionsAbout VirtasantVirtasant is a global cloud services provider with industry-leading technology, capabilities, and people. We've been working in the cloud, testing the limits of its capabilities, since the start. To do this, we've built one of the world's largest fully remote organizations. We transform, build, and optimize products on the cloud every day, helping companies make the most of the cloud's native capabilities. Do you dream of an ambitious, high-impact role that has the potential to change entire industries? Do you want to work with like-minded people from all over the world? Do you see technology challenges as opportunities to add value and shape the future of the digital landscape? Join us and let's get the cloud revolution started!What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-4378-PH-NCRNatio-ChiefArchitect.003
Technical Support Specialist (Remote) - $30,000/year USD
Ignite Technologies (Computer software)
Yangon Negotiable
Are you excited to master new products and solve challenging customer problems?Ignite’s support and Services team operates quickly with a heavy focus on Coaching and Personal Development. The priority for us is High-Quality Work and the drive for Continuous Improvement in our teams makes us a unique opportunity.At Ignite Technologies, we are reinventing the enterprise software industry. Our “Netflix for Enterprise Software” model is changing the game for how enterprises buy software, and a key element of our growth strategy is to drive great customer experiences across our broad and growing library of solutions.What You Will Be DoingUse voice and written communications to ask insightful questions that get to the root cause of the customer’s problem.Generating solutions using your deep product knowledge and our rich knowledge basesLearning, improving your ability to support the products you know, and expanding the breadth of products you can support.What You Won’t Be DoingGetting bored answering simple questions for the same product each day.Working on easy and simple tickets such as resetting passwords.Specializing in one single product or technology stack.Working alone and avoiding live customer interaction.Technical Support Specialist Key ResponsibilitiesTake ownership of support incidents and use all available resources and knowledge to resolve them.Consistently improve the quality of your work by internalizing the feedback and coaching you receive from regular reviews of your completed tickets.Basic RequirementsAbility to communicate confidently with tech-savvy customers using perfect written and spoken English.Familiarity with a range of enterprise software solutions and be comfortable in conversations with IT professionals and technical customers.Experience troubleshooting and solving technical problems.Customer advocacy, empathy, and keen attention to detail.Nice-to-have RequirementsExperience in a technical support role covering enterprise software products.An education focused on Computer Science, MIS or similar technical disciplines.About Ignite TechnologiesThrough our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent, and operating in a model that provides challenging opportunities and personal flexibility.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-4265-PH-NCRNatio-TechnicalSuppo
Ignite Technologies
(Computer software)
Are you excited to master new products and solve challenging customer problems?Ignite’s support and Services team operates quickly with a heavy focus on Coaching and Personal Development. The priority for us is High-Quality Work and the drive for Continuous Improvement in our teams makes us a unique opportunity.At Ignite Technologies, we are reinventing the enterprise software industry. Our “Netflix for Enterprise Software” model is changing the game for how enterprises buy software, and a key element of our growth strategy is to drive great customer experiences across our broad and growing library of solutions.What You Will Be DoingUse voice and written communications to ask insightful questions that get to the root cause of the customer’s problem.Generating solutions using your deep product knowledge and our rich knowledge basesLearning, improving your ability to support the products you know, and expanding the breadth of products you can support.What You Won’t Be DoingGetting bored answering simple questions for the same product each day.Working on easy and simple tickets such as resetting passwords.Specializing in one single product or technology stack.Working alone and avoiding live customer interaction.Technical Support Specialist Key ResponsibilitiesTake ownership of support incidents and use all available resources and knowledge to resolve them.Consistently improve the quality of your work by internalizing the feedback and coaching you receive from regular reviews of your completed tickets.Basic RequirementsAbility to communicate confidently with tech-savvy customers using perfect written and spoken English.Familiarity with a range of enterprise software solutions and be comfortable in conversations with IT professionals and technical customers.Experience troubleshooting and solving technical problems.Customer advocacy, empathy, and keen attention to detail.Nice-to-have RequirementsExperience in a technical support role covering enterprise software products.An education focused on Computer Science, MIS or similar technical disciplines.About Ignite TechnologiesThrough our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent, and operating in a model that provides challenging opportunities and personal flexibility.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-4265-PH-NCRNatio-TechnicalSuppo
remote
remote
AWS Engineer (Remote) - $100,000/year USD
Crossover for Work (Computer software)
Remote (Asia Time Zone Permitted) Negotiable
Do you get aggravated by preventable downtime and an endless stream of repetitive tickets to resolve? Do you desire to apply your engineering mindset, solving problems before they happen, using automation? Do you excel at writing high-quality automation scripts that deliver high availability and cost-optimized infrastructure?In this role you will be responsible for optimizing the critical behind-the-scenes world of our SaaS operation which enables our business to rapidly scale as we acquire new products and customers. Our strategic partnership with Amazon will allow you to beta-test and experiment with new AWS services, so you will never lose your technical edge.Automation will be your core deliverable. Our culture thrives on our deep focus and obsession with continuous improvement, so you will be focused on strategic improvement projects that shape the future of our infrastructure and evolve our site reliability engineering practices.What You Will Be DoingEvery day you will dig into new technologies running across thousands of servers and deliver centralized, standard infrastructure with improved availability and reduced operating costs. You will work with infrastructure at a massive scale producing simple, scalable, meticulously engineered infrastructure that continuously improves. You will write scripts that remove routine operational work from our support teams and migrate components to standardized infrastructure. Automation is at the core of everything you'll do.What You Won’t Be DoingFocused on polishing one product, or being stuck with the same set of technologies because our tech stack evolves weekly with each product we acquire.Responding to trouble ticketsBuilding bespoke infrastructure solutionsSystem administration tasksAWS Engineer Key ResponsibilitiesSay good-bye to an outage resolution mindset and dedicate your day to producing optimized infrastructure. In this role, you will:Identify quarterly goals that will deliver standardized, high availability, and cost-optimized infrastructureCreate and execute Infrastructure as Code scriptsPlan and execute lift and shift projects for acquired productsBasic RequirementsBachelor's degree or equivalent in Computer Science or related technical field3+ years of hands-on experience with AWS Services (compute, databases, networking)In-depth knowledge and 2+ years of hands-on experience with LinuxAbility to use infrastructure configuration management, deployment, and versioning tools to reduce manual work (Ansible, Chef, Terraform, Cloudformation, etc.)Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it.Ability to pack application into containers (Docker) and deploy to KubernetesAbility to deploy and configure infrastructure for running virtual machines (VMWare)Nice-to-have RequirementsAWS Solutions Architect certification is a plusAbout CrossoverCrossover has been a pioneer of the remote work model since our inception in 2010 - helping thousands of people find great work opportunities. We focus on full-time, long-term work - not short-term "gigs" or freelancing side jobs. Most of our positions are within a large and growing portfolio of software companies. Since we focus on remote work, our openings can be filled globally and pay standardized compensation rates, regardless of where you choose to live.Join the thousands of professionals that have partnered with Crossover to explore new opportunities and find their dream job. Go to www.crossover.com/testimonials to read their stories. Better yet, write your own story!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3343-PH-Ncr_Nati-AwsEngineer.006
Crossover for Work
(Computer software)
Do you get aggravated by preventable downtime and an endless stream of repetitive tickets to resolve? Do you desire to apply your engineering mindset, solving problems before they happen, using automation? Do you excel at writing high-quality automation scripts that deliver high availability and cost-optimized infrastructure?In this role you will be responsible for optimizing the critical behind-the-scenes world of our SaaS operation which enables our business to rapidly scale as we acquire new products and customers. Our strategic partnership with Amazon will allow you to beta-test and experiment with new AWS services, so you will never lose your technical edge.Automation will be your core deliverable. Our culture thrives on our deep focus and obsession with continuous improvement, so you will be focused on strategic improvement projects that shape the future of our infrastructure and evolve our site reliability engineering practices.What You Will Be DoingEvery day you will dig into new technologies running across thousands of servers and deliver centralized, standard infrastructure with improved availability and reduced operating costs. You will work with infrastructure at a massive scale producing simple, scalable, meticulously engineered infrastructure that continuously improves. You will write scripts that remove routine operational work from our support teams and migrate components to standardized infrastructure. Automation is at the core of everything you'll do.What You Won’t Be DoingFocused on polishing one product, or being stuck with the same set of technologies because our tech stack evolves weekly with each product we acquire.Responding to trouble ticketsBuilding bespoke infrastructure solutionsSystem administration tasksAWS Engineer Key ResponsibilitiesSay good-bye to an outage resolution mindset and dedicate your day to producing optimized infrastructure. In this role, you will:Identify quarterly goals that will deliver standardized, high availability, and cost-optimized infrastructureCreate and execute Infrastructure as Code scriptsPlan and execute lift and shift projects for acquired productsBasic RequirementsBachelor's degree or equivalent in Computer Science or related technical field3+ years of hands-on experience with AWS Services (compute, databases, networking)In-depth knowledge and 2+ years of hands-on experience with LinuxAbility to use infrastructure configuration management, deployment, and versioning tools to reduce manual work (Ansible, Chef, Terraform, Cloudformation, etc.)Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it.Ability to pack application into containers (Docker) and deploy to KubernetesAbility to deploy and configure infrastructure for running virtual machines (VMWare)Nice-to-have RequirementsAWS Solutions Architect certification is a plusAbout CrossoverCrossover has been a pioneer of the remote work model since our inception in 2010 - helping thousands of people find great work opportunities. We focus on full-time, long-term work - not short-term "gigs" or freelancing side jobs. Most of our positions are within a large and growing portfolio of software companies. Since we focus on remote work, our openings can be filled globally and pay standardized compensation rates, regardless of where you choose to live.Join the thousands of professionals that have partnered with Crossover to explore new opportunities and find their dream job. Go to www.crossover.com/testimonials to read their stories. Better yet, write your own story!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3343-PH-Ncr_Nati-AwsEngineer.006
Senior Network Engineer (Remote) - $100,000/year USD
ZephyrTel IT / Development
Yangon Negotiable
Are you a seasoned engineer, with a breadth of experience in building & shipping products? Do you have high standards when it comes to what good code is and what it takes to build high-quality, fault-tolerant software? Are you ready to own the codebase of a full-blown enterprise product, act as a technical lead for it and take it from stormy waters into more clear ones? If so, then this job is for you.What You Will Be DoingYou will be primarily responsible for resolving customer issues relative to system outages and defects. Outside of standard daily tasks, you will drive the cost optimization projects (i.e. automating processes where possible) and working through setting up the new infrastructure for future opportunities with our product offerings.Senior Network Engineer Key ResponsibilitiesHands-on technical work including codingBecoming the go-to expert on products they are assigned to and maintaining architecture documentsUpholding high standards on fundamental data structures, algorithms, and architectural best practicesLeveraging teams of Engineers to build new features and fix software defectsBasic RequirementsRequired:10+ years overall in Telecom / Data-center management5+ years with system administration and visualization2+ years in a support roleAdditional Experience Preferred (some But Not All Are Required)MPLS Networking Support (Cisco ISR)Cisco Routing and SwitchingStorage Area NetworkingCitrix Load BalancersCertificate Management on Cisco, Citrix and other servers / Services (Apache Tomcat, IIS)Telecoms Signalling Support (Network Architecture)HP Server SupportVMware ESXiVPN and firewall administrationIBM AIX Support & AdministrationOpenVMS Support & AdministrationP2V and V2V management experienceNice-to-have RequirementsCCIE Desirable (Cisco Certified Internetworking Expert)RHCE (Red Hat Certified Engineer)HP Certifications Desirable (HP Admin etc)BA in Information Technology / Computer ScienceAWS Management / Migration experienceAbout ZephyrTelZephyrTel is serving the telecommunications industry worldwide with an extensive portfolio of cloud solutions for mobile, infrastructure, retail and customer experience. We are growing at a sustained pace and continuously extending our telco product range with new acquisitions. In doing that, we are committed to a remote, work-from-anywhere workforce model.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3576-MM-Naypyida-SeniorNetworkE
ZephyrTel
(IT / Development)
Are you a seasoned engineer, with a breadth of experience in building & shipping products? Do you have high standards when it comes to what good code is and what it takes to build high-quality, fault-tolerant software? Are you ready to own the codebase of a full-blown enterprise product, act as a technical lead for it and take it from stormy waters into more clear ones? If so, then this job is for you.What You Will Be DoingYou will be primarily responsible for resolving customer issues relative to system outages and defects. Outside of standard daily tasks, you will drive the cost optimization projects (i.e. automating processes where possible) and working through setting up the new infrastructure for future opportunities with our product offerings.Senior Network Engineer Key ResponsibilitiesHands-on technical work including codingBecoming the go-to expert on products they are assigned to and maintaining architecture documentsUpholding high standards on fundamental data structures, algorithms, and architectural best practicesLeveraging teams of Engineers to build new features and fix software defectsBasic RequirementsRequired:10+ years overall in Telecom / Data-center management5+ years with system administration and visualization2+ years in a support roleAdditional Experience Preferred (some But Not All Are Required)MPLS Networking Support (Cisco ISR)Cisco Routing and SwitchingStorage Area NetworkingCitrix Load BalancersCertificate Management on Cisco, Citrix and other servers / Services (Apache Tomcat, IIS)Telecoms Signalling Support (Network Architecture)HP Server SupportVMware ESXiVPN and firewall administrationIBM AIX Support & AdministrationOpenVMS Support & AdministrationP2V and V2V management experienceNice-to-have RequirementsCCIE Desirable (Cisco Certified Internetworking Expert)RHCE (Red Hat Certified Engineer)HP Certifications Desirable (HP Admin etc)BA in Information Technology / Computer ScienceAWS Management / Migration experienceAbout ZephyrTelZephyrTel is serving the telecommunications industry worldwide with an extensive portfolio of cloud solutions for mobile, infrastructure, retail and customer experience. We are growing at a sustained pace and continuously extending our telco product range with new acquisitions. In doing that, we are committed to a remote, work-from-anywhere workforce model.What’s Next?There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!What to expect next:You will receive an email with a link to start your self-paced, online job application.Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.You will be paired up with one of our recruiting specialists who can answer questions you might have about the process, role, or company, and help you get to the final interview step.Important! If you do not receive an email from us:First, emails may take up to 15 minutes to send, refresh and check again.Second, check your spam and junk folders for an email from our partners at Crossover.com, mark as “Not Spam” since you will receive other emails as well.Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.If all else fails, just visit https://jobs.crossover.com directly, search for this job, and click “Apply”. You will be prompted to reset your password if you already applied using LinkedIn EasyApply.Crossover Job Code: LJ-3576-MM-Naypyida-SeniorNetworkE
Rural Infrastructure Engineer
World Food Programme (Non-profit organization management)
Yangon Negotiable
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.TERMS AND CONDITIONS JOB TITLE: Rural Infrastructure EngineerTYPE OF CONTRACT: Consultancy Contract, (International Consultant)UNIT/DIVISION: Myanmar Country Office DUTY STATION (City, Country): Nay Pyi Taw, MyanmarDURATION: 5-9 months (renewable). It is planned for the selected expert to be engaged for a total of 30 months over a period of 6 years. No individual engagement can exceed 11 months in any twelve-month period. The exact periods of engagement will be defined based on the progress of the project and performance of the individual. (Start June 2021)ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. The 2020 Nobel Peace Prize awarded to WFP is recognition that ending hunger is a critical first step towards global peace. WFP recognizes that one of the greatest contributions it can make to humanity is to provide a voice to the 690 million hungry people in the world. The Nobel Peace Prize gives us a platform to make their needs heard and to mobilize support for the assistance they need. PROJECT CONTEXT The Republic of the Union of Myanmar has received financing from the Asian Development Bank (ADB) to implement a 6 years project named Resilient Community Development Project (RCDP).The Department of Rural Development (DRD) under the Ministry of Agriculture, Livestock and Irrigation (MOALI) is the implementing Agency. The Main Implementing Consultant and its team of expert will be contracted to support the implementation of the programme in all its aspects. The main outcome of the project is to improve standard of living and resilience of targeted communities through three outputs: (i) development of climate and disaster resilient community infrastructure; (ii) development of resilient livelihood activities for poor men and women; and (iii) strengthening of institutional and organizational capacity of communities and government. The project will adopt a proven Community-Based Development (CBD) approach to deliver community infrastructure and livelihood subprojects to 17 poor, vulnerable townships covering 791 village tracts and 2,942 villages with a population of about 1.8 million people. JOB PURPOSEThe Rural Infrastructure Engineer (RIE) will provide support for training of technical staff of the PMU, PIUs and SSPs, and for the QAR (internal evaluation of completed sub-projects), and ensure that all technical and environmental safeguards considerations are observed in all infrastructure subprojects being supported by DRD and that required capacities are built within the PMU, PIUs, and SSPs to sustain development and application of appropriate technical and environmental standards in the subproject, with particular emphasis on climate resilient infrastructure. KEY ACCOUNTABILITIES (not all-inclusive) Ensure that DRD designs for community infrastructure subprojects that may be proposed as sub-projects comply with Myanmar building and environmental codes and are comparable with international building and environmental standards;Work with the PMU, PIU and SSP engineers to develop and/or continuously improve procedure, formats and guidelines for preparing and implementing community infrastructure sub-projects and ensure that infrastructure interventions promote resilient communities or are linked to livelihoods enhancements of the communities;Provide technical leadership, capacity building and sub-project management support in all phases of the project cycle, including in the preparation of technical designs and cost estimates, community procurement of both labour and materials, mobilizing community contributions, preparing and managing O&M Plans;Work with the PMU, PIU and SSP engineers and relevant project staff to develop tools and procedures for capturing relevant data and processes in the planning, implementation and results of infrastructure subprojects;In collaboration with PMU training teams, develop and administer training modules to develop the skills and guide Technical Facilitators and township engineers in ensuring the technical quality of community infrastructure subprojects;Train team members and lead the conduct of Technical Quality Assurance Review (QAR) of infrastructure subprojects completed in each cycle, including consolidation, processing and analysis of QAR results as well as preparation and submission of related reports; andSupport the development of manuals, guidelines and training designs related to the infrastructure subprojects and activities of RCDP.QUALIFICATIONS & EXPERIENCE REQUIRED Education:Bachelor’s Degree or equivalent in Civil Engineering Preferably having a Master’s degree in a related discipline  Work Experience: 10 years of professional experience of which 5 years in developing countries Knowledge & Skills:Experience in donor-financed community-based development for rural development, including design and construction management of minor civil engineering works relating to rural / village roads, water supplies, buildings, etc. and experience on climate proofing and resilient infrastructure constructionExperience in producing simple training manuals for civil engineers and technicians and provide training of trainers in the use of the manualsWorking experience in Myanmar and/or South East Asia is essentialLanguage: Fluency in written and spoken English DEADLINE FOR APPLICATIONS 25 November 2020, Midnight, Bangkok Time.Female applicants and qualified applicants from developing countries are especially encouraged to apply WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. We are an equal opportunity employer and value diversity in our organisation. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
World Food Programme
(Non-profit organization management)
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.TERMS AND CONDITIONS JOB TITLE: Rural Infrastructure EngineerTYPE OF CONTRACT: Consultancy Contract, (International Consultant)UNIT/DIVISION: Myanmar Country Office DUTY STATION (City, Country): Nay Pyi Taw, MyanmarDURATION: 5-9 months (renewable). It is planned for the selected expert to be engaged for a total of 30 months over a period of 6 years. No individual engagement can exceed 11 months in any twelve-month period. The exact periods of engagement will be defined based on the progress of the project and performance of the individual. (Start June 2021)ABOUT WFP The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. The 2020 Nobel Peace Prize awarded to WFP is recognition that ending hunger is a critical first step towards global peace. WFP recognizes that one of the greatest contributions it can make to humanity is to provide a voice to the 690 million hungry people in the world. The Nobel Peace Prize gives us a platform to make their needs heard and to mobilize support for the assistance they need. PROJECT CONTEXT The Republic of the Union of Myanmar has received financing from the Asian Development Bank (ADB) to implement a 6 years project named Resilient Community Development Project (RCDP).The Department of Rural Development (DRD) under the Ministry of Agriculture, Livestock and Irrigation (MOALI) is the implementing Agency. The Main Implementing Consultant and its team of expert will be contracted to support the implementation of the programme in all its aspects. The main outcome of the project is to improve standard of living and resilience of targeted communities through three outputs: (i) development of climate and disaster resilient community infrastructure; (ii) development of resilient livelihood activities for poor men and women; and (iii) strengthening of institutional and organizational capacity of communities and government. The project will adopt a proven Community-Based Development (CBD) approach to deliver community infrastructure and livelihood subprojects to 17 poor, vulnerable townships covering 791 village tracts and 2,942 villages with a population of about 1.8 million people. JOB PURPOSEThe Rural Infrastructure Engineer (RIE) will provide support for training of technical staff of the PMU, PIUs and SSPs, and for the QAR (internal evaluation of completed sub-projects), and ensure that all technical and environmental safeguards considerations are observed in all infrastructure subprojects being supported by DRD and that required capacities are built within the PMU, PIUs, and SSPs to sustain development and application of appropriate technical and environmental standards in the subproject, with particular emphasis on climate resilient infrastructure. KEY ACCOUNTABILITIES (not all-inclusive) Ensure that DRD designs for community infrastructure subprojects that may be proposed as sub-projects comply with Myanmar building and environmental codes and are comparable with international building and environmental standards;Work with the PMU, PIU and SSP engineers to develop and/or continuously improve procedure, formats and guidelines for preparing and implementing community infrastructure sub-projects and ensure that infrastructure interventions promote resilient communities or are linked to livelihoods enhancements of the communities;Provide technical leadership, capacity building and sub-project management support in all phases of the project cycle, including in the preparation of technical designs and cost estimates, community procurement of both labour and materials, mobilizing community contributions, preparing and managing O&M Plans;Work with the PMU, PIU and SSP engineers and relevant project staff to develop tools and procedures for capturing relevant data and processes in the planning, implementation and results of infrastructure subprojects;In collaboration with PMU training teams, develop and administer training modules to develop the skills and guide Technical Facilitators and township engineers in ensuring the technical quality of community infrastructure subprojects;Train team members and lead the conduct of Technical Quality Assurance Review (QAR) of infrastructure subprojects completed in each cycle, including consolidation, processing and analysis of QAR results as well as preparation and submission of related reports; andSupport the development of manuals, guidelines and training designs related to the infrastructure subprojects and activities of RCDP.QUALIFICATIONS & EXPERIENCE REQUIRED Education:Bachelor’s Degree or equivalent in Civil Engineering Preferably having a Master’s degree in a related discipline  Work Experience: 10 years of professional experience of which 5 years in developing countries Knowledge & Skills:Experience in donor-financed community-based development for rural development, including design and construction management of minor civil engineering works relating to rural / village roads, water supplies, buildings, etc. and experience on climate proofing and resilient infrastructure constructionExperience in producing simple training manuals for civil engineers and technicians and provide training of trainers in the use of the manualsWorking experience in Myanmar and/or South East Asia is essentialLanguage: Fluency in written and spoken English DEADLINE FOR APPLICATIONS 25 November 2020, Midnight, Bangkok Time.Female applicants and qualified applicants from developing countries are especially encouraged to apply WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. We are an equal opportunity employer and value diversity in our organisation. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
remote
remote
Full Stack Engineer
Oddle (Online publishing)
Remote (Asia Time Zone Permitted) Negotiable
The JobWe have embarked on a journey where we can support thousands of F&B businesses around the world with a scalable, robust system. By joining our Engineering Team, you get to work on a product that has revolutionized the way Food & Beverages establishments can grow their own delivery and takeout business. The team constantly tackles challenges in payments, notifications, mapping, and complex algorithms so as to deliver a simple, seamless experience for both businesses and consumers.Location: This is a remote working roleWhat you will doWork together with the Product and Design teams to conceptualize, build, test, and deploy new featuresBuild efficient, reusable well-designed and high-quality front-end systems that communicate with upstream backend services via APIsTriage bugs and troubleshoot production issuesImprove code quality and increase unit and end-to-end test coverageDevelop and empower your team through consistent and honest feedback, training, knowledge sharing and code reviews. You are a mentor and coach!Take charge and actively participate in scrum meetings, sprint planning and implementationTechnical requirements2+ years of experience in modern Frontend technology (ES6, React, CSS-in-JS)2+ years of experience in modern Backend technology (NodeJS)Experience with React and Redux is a requirementCommanding grasp of HTML, CSS, Javascript and related web technologiesAwareness of cross-browser compatibility issues and client-side performance considerationsExperience with Infrastructure/DevOps is a plusDesired soft skills and attributesStrong command of English and good communication skillsTeam player and a hands-on engineer.Self-awareness and a desire to improve continuallyHungry for learning and always up-to-date with new technologiesWhat to look-out forFamiliar with Cloud Tech is a plus - AWS, Google Cloud, Microsoft etcRecent Projects, Has used ReactJS/NodeJServer Side using NodeJS, PHP, or Java and  in them
Oddle
(Online publishing)
The JobWe have embarked on a journey where we can support thousands of F&B businesses around the world with a scalable, robust system. By joining our Engineering Team, you get to work on a product that has revolutionized the way Food & Beverages establishments can grow their own delivery and takeout business. The team constantly tackles challenges in payments, notifications, mapping, and complex algorithms so as to deliver a simple, seamless experience for both businesses and consumers.Location: This is a remote working roleWhat you will doWork together with the Product and Design teams to conceptualize, build, test, and deploy new featuresBuild efficient, reusable well-designed and high-quality front-end systems that communicate with upstream backend services via APIsTriage bugs and troubleshoot production issuesImprove code quality and increase unit and end-to-end test coverageDevelop and empower your team through consistent and honest feedback, training, knowledge sharing and code reviews. You are a mentor and coach!Take charge and actively participate in scrum meetings, sprint planning and implementationTechnical requirements2+ years of experience in modern Frontend technology (ES6, React, CSS-in-JS)2+ years of experience in modern Backend technology (NodeJS)Experience with React and Redux is a requirementCommanding grasp of HTML, CSS, Javascript and related web technologiesAwareness of cross-browser compatibility issues and client-side performance considerationsExperience with Infrastructure/DevOps is a plusDesired soft skills and attributesStrong command of English and good communication skillsTeam player and a hands-on engineer.Self-awareness and a desire to improve continuallyHungry for learning and always up-to-date with new technologiesWhat to look-out forFamiliar with Cloud Tech is a plus - AWS, Google Cloud, Microsoft etcRecent Projects, Has used ReactJS/NodeJServer Side using NodeJS, PHP, or Java and  in them
remote
remote
Technical Lead
MyanCare Telemedicine Co., Ltd. (Telecommunications)
Remote (Asia Time Zone Permitted) Negotiable
Experience: 5+ years in software developmentReport to: CTOLocation: Near Myanmar PlazaSalary: Negotiable ( We offer 20% above market price to attract talent )Contact: [email protected]• Experience in Android/iOS (Kotlin/Swift)• Working experience with Microservices & REST API• Understanding UI/UX• Familiar working with Agile Development• Familiar working with AWS
MyanCare Telemedicine Co., Ltd.
(Telecommunications)
Experience: 5+ years in software developmentReport to: CTOLocation: Near Myanmar PlazaSalary: Negotiable ( We offer 20% above market price to attract talent )Contact: [email protected]• Experience in Android/iOS (Kotlin/Swift)• Working experience with Microservices & REST API• Understanding UI/UX• Familiar working with Agile Development• Familiar working with AWS
remote
remote
Site Project Engineer
Mondelēz International (Consumer goods)
Remote (Asia Time Zone Permitted) Negotiable
Department :  ManufacturingReporting to : Business Development Engineering Manager  Working location :  Hung Yen    Key Responsibilities  Site Engineering Works Execution in line with MDLZ Safety standards Contractor Management as per MDLZ guidelines (Will be briefed during Induction)Support OEMs/Plant line leads to install new set ups/Equipment.Site Cross functional & LM alignment prior to Change managementPreparation of Engineering Related Documents pertaining to Quality, Engineering & Review with LM /Key stake holder (Autocad Drawings, RFQ, Bidding matrix etc) Cash flow Management on Database. (Can be trained post joining by Line Manager) Participation and support in Governance meetings with VLTSupport PCM engineer (Counterpart) for preliminary feasibility checks for New Product Launch from Engineering P.O.V/ Involve in Plant trials Evaluations of Kaizen driven engineering solutions with cost optimal mindset. Active Involvement in Daily/weekly/Monthly Governance Meetings & “Capability enhancement Trainings”.Key Qualities Expected:Decent command over English (have to lead discussions with Regional CFTs also).Good communication skillsProblem solving ability (Constructive mindset)Able to work under pressure (as per ADHOC situations cascaded by MDLZ BU/Regional LT)Supportive to all the key Cross Functionals on de-bottlenecking issues.Time line bounded (Good Plan to Execute strategy)Candidate must have good Auto Cad KnowledgeCandidate expected to have Fair Electrical knowledge /BackgroundIL6S knowledge is preferred  Candidate to be from Hung Yen/Hanoi – Can be reachable in urgent times to factory (e.g. Emergency situation as and when applicable)Educational Qualification : Mechanical/Mechatronic EngineeringExperience : 4-6 Years in Engineering field/Site engineering
Mondelēz International
(Consumer goods)
Department :  ManufacturingReporting to : Business Development Engineering Manager  Working location :  Hung Yen    Key Responsibilities  Site Engineering Works Execution in line with MDLZ Safety standards Contractor Management as per MDLZ guidelines (Will be briefed during Induction)Support OEMs/Plant line leads to install new set ups/Equipment.Site Cross functional & LM alignment prior to Change managementPreparation of Engineering Related Documents pertaining to Quality, Engineering & Review with LM /Key stake holder (Autocad Drawings, RFQ, Bidding matrix etc) Cash flow Management on Database. (Can be trained post joining by Line Manager) Participation and support in Governance meetings with VLTSupport PCM engineer (Counterpart) for preliminary feasibility checks for New Product Launch from Engineering P.O.V/ Involve in Plant trials Evaluations of Kaizen driven engineering solutions with cost optimal mindset. Active Involvement in Daily/weekly/Monthly Governance Meetings & “Capability enhancement Trainings”.Key Qualities Expected:Decent command over English (have to lead discussions with Regional CFTs also).Good communication skillsProblem solving ability (Constructive mindset)Able to work under pressure (as per ADHOC situations cascaded by MDLZ BU/Regional LT)Supportive to all the key Cross Functionals on de-bottlenecking issues.Time line bounded (Good Plan to Execute strategy)Candidate must have good Auto Cad KnowledgeCandidate expected to have Fair Electrical knowledge /BackgroundIL6S knowledge is preferred  Candidate to be from Hung Yen/Hanoi – Can be reachable in urgent times to factory (e.g. Emergency situation as and when applicable)Educational Qualification : Mechanical/Mechatronic EngineeringExperience : 4-6 Years in Engineering field/Site engineering
remote
remote
Remote Engineer
NTT Ltd. IT / Development
Remote (Asia Time Zone Permitted) Negotiable
In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.Want to be a part of our team?Radford ReferenceProvides day-to-day technical support to employees for network infrastructure and internal systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization’s computer users about basic and specialized applications.Working at NTTWhat will make you a good fit for the role?Standard Career Level Descriptor For Job LevelLearns professional conceptsApplies company policy and procedures to resolve routine tasksGets detailed work instructionsDeals with issues of limited scopeSolutions to problems are easy to solveBuilds internal relationshipsMay not require any prior professional work experienceWilling to work in 12 hours shift including weekend and public holidayRequired languages: Mandarin, and EnglishJoin our growing global team and accelerate your career with us. Apply today.Equal opportunity employer NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. R-50207
NTT Ltd.
(IT / Development)
In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.Want to be a part of our team?Radford ReferenceProvides day-to-day technical support to employees for network infrastructure and internal systems software and hardware. Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a diverse environment. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and nontechnical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades. May participate in development of information technology and infrastructure projects. May conduct training programs designed to educate an organization’s computer users about basic and specialized applications.Working at NTTWhat will make you a good fit for the role?Standard Career Level Descriptor For Job LevelLearns professional conceptsApplies company policy and procedures to resolve routine tasksGets detailed work instructionsDeals with issues of limited scopeSolutions to problems are easy to solveBuilds internal relationshipsMay not require any prior professional work experienceWilling to work in 12 hours shift including weekend and public holidayRequired languages: Mandarin, and EnglishJoin our growing global team and accelerate your career with us. Apply today.Equal opportunity employer NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. R-50207
B2B Transport Senior Engineer
Ooredoo Myanmar IT / Development
Yangon Negotiable
This position is for Myanmar nationals only.PURPOSE OF THE ROLETo support to ensure all OML Telecom infrastructures are connected via IPMPLS technology and responsible for preparing High Level Design and Low Level Design and ensuring design plans are executed correctly by vendors.ROLE ACCOUNTABILITIESPrepare high level design (HLD) for IP MPLS network and low level design (LLD) including command level configurationParticipate in Proof of Concept (PoC) testing to connect different vendors to OML IPMPLS nodesPrepare inter-operability test between IPMPLS with all interconnected devicesCollaborate with internal technology teams including fiber DWDM, MW, core, and IT for required design inputAudit network resiliency and propose solutions for unprotected trafficDimension IP MPLS network based on core, RAN, or new marketing forecastMonitor IP NEs and links utilization and trigger upgrade as per agreed utilization (70 – 80%)Respond to ad-hoc troubleshooting support requests in case of major outageAssist with network capacity forecasting on expected usage and demandSupport procurement and legal team during RFP and vendor selection process, providing input on technical scope of work, KPIs, and SLAs for vendor contracts and agreementsFollow up on Purchase Requests (PR) and Purchase Orders (PO) with procurement team to ensure appropriate PO are issued to vendorsEXPERIENCE AND QUALIFICATIONS BSc in Computer Science or BE IT or BE EC (Minimum CCNP R&S or CCNP Service Provider Certified or CCIE advantage)Minimum 3 years of working experience in telecom transport networkStrong experience in IP networking fundamentals and application of IP routing protocols. (MPLS/BGP/IS-IS/OSPF).Hands-on experience of deploying and maintaining wide area networks with emphasis on BGP/OSPF/IS-IS/MPLS in distributed networkFluency in English and Myanmar Language both spoken and written is mandatoryExcellent communications, presentation and analytical skills COMPETENCIESTechnical CompetenciesTransport Network Design & PlanningTransport Network Monitoring & OptimizationIntegrated Network DimensioningTechnology Performance ManagementTechnology StrategistActive Infra RolloutLeadership CompetenciesCommunicate EffectivelyPlans & AlignsAction OrientedBeing ResilientOnly eligible applicants will be contacted directly by the Ooredoo Myanmar Talent Acquisition Team. Candidates who do not meet the requirements will be kept in our database for any future vacancies. 
Ooredoo Myanmar
(IT / Development)
This position is for Myanmar nationals only.PURPOSE OF THE ROLETo support to ensure all OML Telecom infrastructures are connected via IPMPLS technology and responsible for preparing High Level Design and Low Level Design and ensuring design plans are executed correctly by vendors.ROLE ACCOUNTABILITIESPrepare high level design (HLD) for IP MPLS network and low level design (LLD) including command level configurationParticipate in Proof of Concept (PoC) testing to connect different vendors to OML IPMPLS nodesPrepare inter-operability test between IPMPLS with all interconnected devicesCollaborate with internal technology teams including fiber DWDM, MW, core, and IT for required design inputAudit network resiliency and propose solutions for unprotected trafficDimension IP MPLS network based on core, RAN, or new marketing forecastMonitor IP NEs and links utilization and trigger upgrade as per agreed utilization (70 – 80%)Respond to ad-hoc troubleshooting support requests in case of major outageAssist with network capacity forecasting on expected usage and demandSupport procurement and legal team during RFP and vendor selection process, providing input on technical scope of work, KPIs, and SLAs for vendor contracts and agreementsFollow up on Purchase Requests (PR) and Purchase Orders (PO) with procurement team to ensure appropriate PO are issued to vendorsEXPERIENCE AND QUALIFICATIONS BSc in Computer Science or BE IT or BE EC (Minimum CCNP R&S or CCNP Service Provider Certified or CCIE advantage)Minimum 3 years of working experience in telecom transport networkStrong experience in IP networking fundamentals and application of IP routing protocols. (MPLS/BGP/IS-IS/OSPF).Hands-on experience of deploying and maintaining wide area networks with emphasis on BGP/OSPF/IS-IS/MPLS in distributed networkFluency in English and Myanmar Language both spoken and written is mandatoryExcellent communications, presentation and analytical skills COMPETENCIESTechnical CompetenciesTransport Network Design & PlanningTransport Network Monitoring & OptimizationIntegrated Network DimensioningTechnology Performance ManagementTechnology StrategistActive Infra RolloutLeadership CompetenciesCommunicate EffectivelyPlans & AlignsAction OrientedBeing ResilientOnly eligible applicants will be contacted directly by the Ooredoo Myanmar Talent Acquisition Team. Candidates who do not meet the requirements will be kept in our database for any future vacancies. 
remote
remote
(Remote) Site Reliability Engineer (DAY SHIFT)
XooGuu (Computer software)
Remote (Asia Time Zone Permitted) Negotiable
Who Are We? We, PT. XooGuu, is a small startup.We exist to empower content creators to thrive. This is what we believe in. This is our purpose. This is our vision.We make our customers happy by creating sales-boosting products that are insanely easy to use and providing them with freaking awesome customer service.Our product is BirdSend (https://birdsend.co) — an email marketing tool for content creators.Here Are Our Core Values & Culture Empathy You always put yourself in the other person’s shoes (whether it’s your family members, teammates, or customers), so that you can empathize with them and feel their emotions and understand where they’re coming from.Self-ImprovementYou always seek to improve yourself, both personally and professionally. Whether it’s striving to become a better friend, spouse, child, parent, or professional -- constant and never ending improvement is in your DNA.Results-OrientedYou produce fantastic results. Period. No ifs. No buts.OptimisticYou always approach things with positivity and optimism. You don’t complain and put blame on others. You understand that sometimes things just don’t go your way, but you always have a knack at looking positively toward things.GratitudeYou’re thankful and grateful of who you are today and what you’ve achieved. You remain humble and strive to consistently improve yourself.Be The Last To SpeakMost people talk much more than they listen. You’re the opposite -- you listen attentively before responding. When you listen more than you talk and when you’re the last one to talk, people know that you care about them.Resourceful / Problem-SolverIf you don’t have the solution to a problem yet, you’ll find ways to solve it. You always do your own research first before asking others for help.Self-Starter & ResponsibleYou’re a self-starter, inspired and motivated to find work when your current tasks are finished. You’re responsible and trusted by your teammates and do not need to be micro-managed or “spoon-fed”.UsefulYou always strive to provide value and be useful to other people... especially our customers, whether it’s via our products/services, or via providing customer service. Solving the customers’ problems is your #1 priority.Fun & ImpactfulYou believe the work you do is not only fun and enjoyable, but you also understand the contributions you make is impactful to small businesses. Because of your contributions, they are able to grow and prosper -- which will create more job opportunities. So you’ll be contributing to the society as well.SimpleYou understand that you’re working together WITH a company (not for a company) that puts out simple products so that even the most technically-challenged person have no problems using them.Why Join Us? If you believe in what we believe (empowering small businesses to thrive), if you believe in our core values, if you believe you’re meant to do greater things than just “working for the sake of money”, if you believe in making an impact in this world through your work and contributions… you definitely should join us because it’s rare these days that you have the opportunity to work with (not for) a company that can provide you with these.Maybe you want to learn about building and running an online business? You get to learn directly from us -- see and experience first hand how we do it. As a Sales Leads Hero, you’ll be playing an integral role in helping us (and yourself) grow.We grow together. Not just the company. But you and us. All of us.RequirementsDeep understanding of performance monitoring and web application profiling.Strong knowledge in working with APM and monitoring tools, such as New Relic.Strong knowledge in using cloud platforms, such as AWS, Linode, DigitalOcean.Strong knowledge in using Git system, such as GitHub and BitBucket.2+ years of experience in working with Linux administration (Debian/Ubuntu in particular).2+ years of experience in coding with PHP, including working with frameworks such as Symfony, Laravel, CodeIgniter.Proficiency with common scripting languages, such as Python and Bash.Proficiency in MySQL, Elasticsearch, Redis.Strong ability to troubleshoot, debug and optimize code.Knowledge of Linux security and networking.Knowledge of modern web technologies (HTML5, CSS3, Ajax, etc).Experience with CI/CD pipelines is preferred.Experience with MTA software such Postfix, Exim is preferred.Ability to prioritize and work well under pressure.Must work well in a team environment.Excellent in communication (written and oral) with both technical and non-technical teammates, as well customers.ResponsibilitiesYou’re measured by the output you produce. The results. Manage applications and server infrastructure.Troubleshooting, debugging and fixing issues across the infrastructure (applications, databases, system jobs, mail servers, etc) in a timely manner.Monitoring system activity as part of an on-call rotation.Monitoring, profiling and tuning applications and systems for maximum performances.Collaborate with customer support to reproduce and resolve technical issues reported by the customers.Collaborate with the development team to improve performances and resolve issues.Collaborate with the deliverability team to resolve mailing issues.Handle and automate deployment to staging and production environments.Manage system status and incidents.Identifying repetitive tasks and automating them.Provide technical customer supportThough this is a remote position, you should be available to work between 8am - 5pm there or thereabouts GMT+7 during work days (Monday - Friday).You also need to provide light customer support on non-work days (Saturdays, Sundays, and public holidays).What is “light” customer support? It means checking the support system once (1X) per day during non-work days (Saturdays, Sundays, and public holidays) and providing customer support. For these days, what time you want to do it is up to you.During your leave, do NOT provide customer support. Enjoy your holiday or free time or rest well! Your teammates will cover for you :-)Who Will Love This Position? You're comfortable with a little chaos and uncertainty. We move fast and sometimes make decisions without all of the information.You are passionate about serving and helping people and always willing to go the extra mile to make them happy.You communicate clearly and succinctly.You are a self-starter, disciplined, and possess self-management skills. If you require a lot of “hand-holding” and “spoon-feeding” this is not for you.You follow instructions well, while at the same time are creative and can solve problems. We don’t just want answers, we want the problems solved.You are able to read and write well in English since most of our customers are from Western countries.You are ready and willing to learn new things.You are a fast learner.You love to use online tools.You love the internet and you have a reliable internet connection.And of course you love to work and play hard.Interested? Here’s how to apply for this position.Do not send over your CV, cover letter, photos, or any documents. Instead email over your answer to these questions:Why do you want to work with us?How will your skills and experience be beneficial for this role?Are you looking for full-time or part-time work?What is your age?What is your nationality and where are you currently residing?For email subject, use this format: SRE Application (Day Shift) - [How did you know about this position]Here Are Some Subject ExamplesSRE Application (Day Shift) - LinkedInSRE Application (Day Shift) - Facebook group “Job Opening”SRE Application (Day Shift) - WantedlySRE Application (Day Shift) - Referred by John DoeOur email is talent [at] birdsend [dot] co(yes that's a .co)
XooGuu
(Computer software)
Who Are We? We, PT. XooGuu, is a small startup.We exist to empower content creators to thrive. This is what we believe in. This is our purpose. This is our vision.We make our customers happy by creating sales-boosting products that are insanely easy to use and providing them with freaking awesome customer service.Our product is BirdSend (https://birdsend.co) — an email marketing tool for content creators.Here Are Our Core Values & Culture Empathy You always put yourself in the other person’s shoes (whether it’s your family members, teammates, or customers), so that you can empathize with them and feel their emotions and understand where they’re coming from.Self-ImprovementYou always seek to improve yourself, both personally and professionally. Whether it’s striving to become a better friend, spouse, child, parent, or professional -- constant and never ending improvement is in your DNA.Results-OrientedYou produce fantastic results. Period. No ifs. No buts.OptimisticYou always approach things with positivity and optimism. You don’t complain and put blame on others. You understand that sometimes things just don’t go your way, but you always have a knack at looking positively toward things.GratitudeYou’re thankful and grateful of who you are today and what you’ve achieved. You remain humble and strive to consistently improve yourself.Be The Last To SpeakMost people talk much more than they listen. You’re the opposite -- you listen attentively before responding. When you listen more than you talk and when you’re the last one to talk, people know that you care about them.Resourceful / Problem-SolverIf you don’t have the solution to a problem yet, you’ll find ways to solve it. You always do your own research first before asking others for help.Self-Starter & ResponsibleYou’re a self-starter, inspired and motivated to find work when your current tasks are finished. You’re responsible and trusted by your teammates and do not need to be micro-managed or “spoon-fed”.UsefulYou always strive to provide value and be useful to other people... especially our customers, whether it’s via our products/services, or via providing customer service. Solving the customers’ problems is your #1 priority.Fun & ImpactfulYou believe the work you do is not only fun and enjoyable, but you also understand the contributions you make is impactful to small businesses. Because of your contributions, they are able to grow and prosper -- which will create more job opportunities. So you’ll be contributing to the society as well.SimpleYou understand that you’re working together WITH a company (not for a company) that puts out simple products so that even the most technically-challenged person have no problems using them.Why Join Us? If you believe in what we believe (empowering small businesses to thrive), if you believe in our core values, if you believe you’re meant to do greater things than just “working for the sake of money”, if you believe in making an impact in this world through your work and contributions… you definitely should join us because it’s rare these days that you have the opportunity to work with (not for) a company that can provide you with these.Maybe you want to learn about building and running an online business? You get to learn directly from us -- see and experience first hand how we do it. As a Sales Leads Hero, you’ll be playing an integral role in helping us (and yourself) grow.We grow together. Not just the company. But you and us. All of us.RequirementsDeep understanding of performance monitoring and web application profiling.Strong knowledge in working with APM and monitoring tools, such as New Relic.Strong knowledge in using cloud platforms, such as AWS, Linode, DigitalOcean.Strong knowledge in using Git system, such as GitHub and BitBucket.2+ years of experience in working with Linux administration (Debian/Ubuntu in particular).2+ years of experience in coding with PHP, including working with frameworks such as Symfony, Laravel, CodeIgniter.Proficiency with common scripting languages, such as Python and Bash.Proficiency in MySQL, Elasticsearch, Redis.Strong ability to troubleshoot, debug and optimize code.Knowledge of Linux security and networking.Knowledge of modern web technologies (HTML5, CSS3, Ajax, etc).Experience with CI/CD pipelines is preferred.Experience with MTA software such Postfix, Exim is preferred.Ability to prioritize and work well under pressure.Must work well in a team environment.Excellent in communication (written and oral) with both technical and non-technical teammates, as well customers.ResponsibilitiesYou’re measured by the output you produce. The results. Manage applications and server infrastructure.Troubleshooting, debugging and fixing issues across the infrastructure (applications, databases, system jobs, mail servers, etc) in a timely manner.Monitoring system activity as part of an on-call rotation.Monitoring, profiling and tuning applications and systems for maximum performances.Collaborate with customer support to reproduce and resolve technical issues reported by the customers.Collaborate with the development team to improve performances and resolve issues.Collaborate with the deliverability team to resolve mailing issues.Handle and automate deployment to staging and production environments.Manage system status and incidents.Identifying repetitive tasks and automating them.Provide technical customer supportThough this is a remote position, you should be available to work between 8am - 5pm there or thereabouts GMT+7 during work days (Monday - Friday).You also need to provide light customer support on non-work days (Saturdays, Sundays, and public holidays).What is “light” customer support? It means checking the support system once (1X) per day during non-work days (Saturdays, Sundays, and public holidays) and providing customer support. For these days, what time you want to do it is up to you.During your leave, do NOT provide customer support. Enjoy your holiday or free time or rest well! Your teammates will cover for you :-)Who Will Love This Position? You're comfortable with a little chaos and uncertainty. We move fast and sometimes make decisions without all of the information.You are passionate about serving and helping people and always willing to go the extra mile to make them happy.You communicate clearly and succinctly.You are a self-starter, disciplined, and possess self-management skills. If you require a lot of “hand-holding” and “spoon-feeding” this is not for you.You follow instructions well, while at the same time are creative and can solve problems. We don’t just want answers, we want the problems solved.You are able to read and write well in English since most of our customers are from Western countries.You are ready and willing to learn new things.You are a fast learner.You love to use online tools.You love the internet and you have a reliable internet connection.And of course you love to work and play hard.Interested? Here’s how to apply for this position.Do not send over your CV, cover letter, photos, or any documents. Instead email over your answer to these questions:Why do you want to work with us?How will your skills and experience be beneficial for this role?Are you looking for full-time or part-time work?What is your age?What is your nationality and where are you currently residing?For email subject, use this format: SRE Application (Day Shift) - [How did you know about this position]Here Are Some Subject ExamplesSRE Application (Day Shift) - LinkedInSRE Application (Day Shift) - Facebook group “Job Opening”SRE Application (Day Shift) - WantedlySRE Application (Day Shift) - Referred by John DoeOur email is talent [at] birdsend [dot] co(yes that's a .co)
remote
remote
Information Technology Specialist
UNV LTD (Information technology and services)
Remote (Asia Time Zone Permitted) Negotiable
Eligibility criteriaMinimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.Description of taskWithin The Delegated Authority And Under The Supervision Of The Programme Coordinator For Myanmar, The Information Technology Specialist Will Carry Out The Following TasksThe purpose of this assignment is to drive the development of health informatics in Myanmar. The incumbent will be responsible to provide technical advice on software development and design of health informatics.Identify business needs and requirements from the health information system customers, defining system requirements and scoping the design;Define system requirements and specifications for managing NCDs in the country;Design health care software solutions that scale to larger user populations and satellite resources;Write design documentation for integration of NCD programme needs into the national health information systems, both at high-level and low-level;Provide architectural assessments, strategies, and roadmaps for one or more technology domains;Advise health information improvement projects from a system architecture. Work with different product owners to understand interoperability requirements and interact with other cross-functional teams to architect, design, develop, test, and release NCD features;Demonstrate broad health care solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change;Any other related tasks as may be required or assigned by the supervisor.Qualifications/Requirements Required degree level: Master degree or equivalent Education - Additional Comments:Master's degree or equivalent in Computer Science, Software Engineering, Computer Engineering, or related technical equivalent from an accredited and recognized academic institution is required;A Bachelor’s degree or equivalent in combination with relevant training and/or professional experience may be accepted in lieu of an advanced university degree;Required experience: 60 Months Experience remark:At least 5 years of relevant professional work experience;A miniumof 4 years experience in large information technology company/ healthcare providers/ government managing health information systems,Experience in managing system design for software solutions in healthcare;Experience in defining new health system architectures and ability to drive an independent project from an informational technology architectural stand point;Relevant work experience in at least two of the following areas: software development, software architecture, software project management;Excellent oral and written skills; excellent drafting, formulation, reporting skills;Accuracy and professionalism in document production and editing;Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;Desirable: valid national driver’s license and proven ability to drive manual gear 4x4 over rough terrain;Sound security awareness;Have affinity with or interest in public health, volunteerism as a mechanism for durable development, and the UN System.Language SkillsEnglish(Mandatory), Level - FluentBurmese(Mandatory), Level - FluentArea of expertise: Software and applications development and analysis, IT architecture and IT project management, Other information and telecommunications technology experience Driving license: No Competencies values:Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Professionalism, Working in TeamsApplication ProcedureNot yet registered in the UNV Talent Pool?Please first register your profile at https://vmam.unv.org/candidate/signup . Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.Already registered in the UNV Talent Pool?Please first update your profile at https://vmam.unv.org/candidate/profile . Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.This is an announcement for a national UNV assignment. Therefore, only citizens of Myanmar and legal residents of Myanmar with refugee or stateless status can apply for this advertisement.Application deadline: 06-10-2020
UNV LTD
(Information technology and services)
Eligibility criteriaMinimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.Description of taskWithin The Delegated Authority And Under The Supervision Of The Programme Coordinator For Myanmar, The Information Technology Specialist Will Carry Out The Following TasksThe purpose of this assignment is to drive the development of health informatics in Myanmar. The incumbent will be responsible to provide technical advice on software development and design of health informatics.Identify business needs and requirements from the health information system customers, defining system requirements and scoping the design;Define system requirements and specifications for managing NCDs in the country;Design health care software solutions that scale to larger user populations and satellite resources;Write design documentation for integration of NCD programme needs into the national health information systems, both at high-level and low-level;Provide architectural assessments, strategies, and roadmaps for one or more technology domains;Advise health information improvement projects from a system architecture. Work with different product owners to understand interoperability requirements and interact with other cross-functional teams to architect, design, develop, test, and release NCD features;Demonstrate broad health care solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change;Any other related tasks as may be required or assigned by the supervisor.Qualifications/Requirements Required degree level: Master degree or equivalent Education - Additional Comments:Master's degree or equivalent in Computer Science, Software Engineering, Computer Engineering, or related technical equivalent from an accredited and recognized academic institution is required;A Bachelor’s degree or equivalent in combination with relevant training and/or professional experience may be accepted in lieu of an advanced university degree;Required experience: 60 Months Experience remark:At least 5 years of relevant professional work experience;A miniumof 4 years experience in large information technology company/ healthcare providers/ government managing health information systems,Experience in managing system design for software solutions in healthcare;Experience in defining new health system architectures and ability to drive an independent project from an informational technology architectural stand point;Relevant work experience in at least two of the following areas: software development, software architecture, software project management;Excellent oral and written skills; excellent drafting, formulation, reporting skills;Accuracy and professionalism in document production and editing;Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development;Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment;Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines;Desirable: valid national driver’s license and proven ability to drive manual gear 4x4 over rough terrain;Sound security awareness;Have affinity with or interest in public health, volunteerism as a mechanism for durable development, and the UN System.Language SkillsEnglish(Mandatory), Level - FluentBurmese(Mandatory), Level - FluentArea of expertise: Software and applications development and analysis, IT architecture and IT project management, Other information and telecommunications technology experience Driving license: No Competencies values:Adaptability and Flexibility, Commitment to Continuous Learning, Communication, Integrity, Professionalism, Working in TeamsApplication ProcedureNot yet registered in the UNV Talent Pool?Please first register your profile at https://vmam.unv.org/candidate/signup . Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply.Already registered in the UNV Talent Pool?Please first update your profile at https://vmam.unv.org/candidate/profile . Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply.This is an announcement for a national UNV assignment. Therefore, only citizens of Myanmar and legal residents of Myanmar with refugee or stateless status can apply for this advertisement.Application deadline: 06-10-2020
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