Account Executive - hoolah | New Day Jobs (Yangon, Myanmar)

Easy Apply (hoolah) Account Executive job. View job description, responsibilities and qualifications. See if you qualify!

hoolah
Remote (Asia Time Zone Permitted)

Account Executive

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Account Executive

hoolah
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

We are looking for an Account Operations Executive to join our dynamic and exciting team.


You will love the startup hustle - and will appreciate what this means in terms of application and rewards.


Please share a CV - its a starting point for us which we would like to see how your background relates to what we are looking for - it will preferably be designed around our requirements.


You will be working closely with Business Development, Relationships, Marketing, Tech and Operations. 


Core Responsibilities


Merchant Experience

  • Work with hoolah’s Relationship Managers to optimise post-live merchant success and experience.
  • Educate new merchant adoption of hoolah tools and assets online and in-stores.
  • Acquire and maintain merchant assets and resources for hoolah’s marketing and product optimisation. 
  • Assist in cross-channel and/or cross-market onboarding processes for existing merchants. 
  • Optimise merchant portal onboarding experience, drive merchant adoption and evaluation for internal enhancements and refinements.
  • Support merchants on operational-related issues e.g, customer issues, reporting- and payment-related queries.


Operations

  • Responsible for ensuring cadence of immaculate Salesforce hygiene.
  • Maintain CRM data integrity in Salesforce and other internal workflows.
  • Work closely with hoolah’s Customer Experience, Onboarding and Finance teams to ensure merchant operational compliance with hoolah.


General Support

  • As part of your exciting start-up adventure, expect to be given opportunities to participate in the execution of high-impact commercial activities.
  • This includes post-live merchant data analysis and reports to support Relationship Managers in account strategy and growth.


Requirements

  • Bachelor’s and above Degree.
  • Fresh graduates are welcome.
  • Strong attention to detail and a keen sense for understanding how quality of support affects merchant satisfaction and account success.
  • Highly motivated, independent self-starter and team player who is able to work in a demanding, fast-paced entrepreneurial environment that is continually changing.
  • Enjoys cross-function involvement.
  • Desire to apply and learn more continuously.
  • Willingness to roll up your sleeves and do what it takes to get the job done.
  • Excellent communication, organizational, and time management skills.
  • Work independently but appreciate that the collective #hoolahgans are vital to your success
  • Making a holistic impact on the business. 
  • Drive, desire, attitude and cultural fit are also really important
  • PHD qualified (Passionate, Hungry, Determined)

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