SM20201007: Wintel Engineer (Remote) - ERP21 Pte Ltd | New Day Jobs (Yangon, Myanmar)

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ERP21 Pte Ltd
Remote (Asia Time Zone Permitted)

SM20201007: Wintel Engineer (Remote)

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SM20201007: Wintel Engineer (Remote)

ERP21 Pte Ltd
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Position Overview

The Wintel Engineer must be able to do administration and troubleshooting, in a 24x7 enterprise setting (inclusive of manual discovery or post actions from automatic alerts). He/she is/are expected to cover level 1 and level 2 Wintel related problems and implementing enterprise Business-to-Business solutions

Responsibilities

  • Implementation of Windows based infrastructure based on business requirements
  • Ongoing maintenance, security, and availability of Windows based infrastructure based on business requirements
  • Troubleshoot and resolve Windows OS related incidents and problems
  • Perform Root Cause Analysis (RCA) for OS related service problems as part of problem management
  • Liaise with support vendors for maintenance, support or issues resolution
  • Support Windows Server based systems, system software, clustering software and system management agents
  • Assist in analysing historical usage for tracking and trending by CPU, memory, I/O and storage
  • Implement capacity improvement plan
  • Assist in developing and maintaining the Technical Disaster Recovery Plan
  • Execute Technical Disaster Recovery plan during DR and DR drill
  • Provide technical support during disaster
  • Review event logs on a regular basis based on business requirements
  • Manage the server OS patching procedure and security hardening
  • Evaluate and review patches, before and after installation
  • Perform backup and restore of systems based on business requirement
  • Capacity planning to cater to future growth for customer’s servers
  • Writing/updating technical design, build and process documentations

Requirements
  • Diploma/Degree in Information Technology/Computer Science or equivalent
  • At least 3 years working experience in Microsoft Server Administration
  • Familiarity in carrying out Windows Server OS troubleshooting and problem resolution
  • Working knowledge in Microsoft Cluster is a must
  • Working knowledge in VMware vSphere 4.x and above is a must
  • Working knowledge in SAN Storage management
  • Knowledge in Windows, where documented knowledge/certification for Windows 2003/2008/2012/2016 would be an advantage
  • Knowledge of server hardware and equipment such as HP/IBM servers and HP/IBM SAN would be an advantage
  • Knowledge or enterprise backup solution such as Symantec Backup
  • Familiarity with enterprise virus protection software such as Symantec Endpoint Protection, McAfee endpoint protection etc.
  • ITIL Foundation certified or equivalent work experience
  • Some automation and scripting experience would be an advantage
  • Self-motivated, customer oriented and a team player when involved in projects
  • Ability to learn in a fast paced environment, multi-task, perform under pressure, and be a strong team player
  • Possess reasonable leadership and interpersonal skills and have experience working in large enterprise operational environments
  • Process good oral and written communication skills
  • Ability to independently solve and troubleshoot problems
  • Experience supporting Singapore government agencies with security clearance
Desired Skill-set
  • Microsoft Certifications (MCSE, MCSA, MCITP)
  • VMware Certifications (VCA, VCP, VCAP)
  • ITIL V3 Certified

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