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We are looking for a Freelance/ Part Time Graphic Designer for social platform materials deliverables for a client.Job description: Conceptualize, develop design concepts, graphics and layout for marketing collaterals to final artworkCreate digital content such as social media graphics, email graphics, video and animationTo enhance visual design by gathering information, image data through market trendsTo ensure concept development is aligned with marketing activities to elevate company brandJob requirement: Proficient with Adobe in design, Photoshop, Illustrator and InDesign is preferred.Resourceful in creative ideas and brainstormingSelf-motivated and able to work independentlyWhat is Go-To-Rich? We are a freelance job platform that connects talents and helps them engage more with their potential customer.

WhereIsMyTransport is growing its global Data Product team, and is looking for a Data Programme Manager to join our remote-first global business. This role is crucial to the success of our data collection projects and data maintenance programmes in Southeast Asia. In this role, you will own the planning and execution of complex data collection projects - mapping formal and informal public transport networks in the largest cities in Asia. In non-COVID times you will be a nomadic project manager who will set up and work with local teams for the initial mapping of cities. Once a city has been mapped, you will continue to work with a local team from a distance to ensure the dataset is maintained to reflect any changes that occur.You would play a pivotal role in ensuring the data produced within your assigned cities meets quality standards and accurately reflects the reality on the ground, in line with commuters’ understanding of public transport. You are passionate about improving access to public transport information, with the aim of producing the most complete and accurate representation of cities’ public transport networks.You will work closely with our marketing and community management teams to make sure that, as you develop relationships and build a community in regional markets, we - as a business - can continue to engage with these markets, and these communities, over time. Overview of activities & responsibilitiesSupport our Research Team with pre-project research, and searching for suitable local partners - including leading introductory calls and research interviews.Collaborate with our Research team for the running of research workshops and activities during collection projects.Share insights of the local context (during time in the field) with the wider Data Product team.Support in the recruitment, assessment, and management of collection resources (including temporary hires, such as local partners and data collection teams).Train local teams in the use of WhereIsMyTransport proprietary technologies.Collaborate with Data Project Managers to develop detailed plans for collection projects, and lead the collection projects in collaboration with our local partners.Monitor project performance, cash flow and expenses, and report back to the wider Data Product team, while responding dynamically to challenges and changes to ensure on-time delivery. Ensure we are collecting all the relevant in-field data required for our data collection solutions, and help to identify collection resource requirements and gaps.Facilitate communications between our in-field teams and our headquarter staff, represented by our Data Project Manager.Collaborate with our Head of Data Solutions and Data Leads to design data maintenance strategies, and create a localised maintenance plan.Set up key performance metrics for your team in regards to data collection and maintenance targets.Offer guidance and support to your team of Data Leads, and support recruitment efforts for Data Leads, as needed.Build strategic relationships in the Southeast Asia region, supporting our stakeholder engagement within all cities.About youFor this kind of work - managing complex projects with strict constraints in unpredictable environments - the kind of person you are matters as much as your relevant experience.You will be managing distributed teams working in different time zones and different languages, mapping huge public transport networks, most of which have never been mapped before. Every day brings a dozen new challenges. You will spend most days finding creative ways to solve unexpected problems, negotiating with local stakeholders to maintain project velocity and traction, and managing your local team to sustain high levels of quality, performance, and productivity.You have:Experience working with multicultural teams, working in different markets.Experience working remotely.Experience managing a team of at least 3 people, and clear strong team leadership skills.Experience working with geospatial data.Experience in project / business operations management, or a relevant qualification in these.An excellent level of written and spoken English.Project and budget management skills.Strong interpersonal skills.Strong organisational skills.Familiarity with Office / Google Suite products (notably Excel and Google Sheets).Bonus points if you have:Interest and passion in the mobility industry.Familiarity with project management tools.Broad understanding of geospatial data and experience with geospatial analysis tools (e.g. QGIS).Experience and knowledge of GTFS.Knowledge and good understanding of the workings and operations of informal and formal modes of transport.Additional language skills (a major language of Southeast Asia would be ideal).Experience travelling overseas and taking public transportation in developing countries.You are:Highly computer literate and tech savvy, and comfortable using custom tools and programmes.Resilient, with strong problem-solving skills and the ability to remain calm and cope with tight deadlines.Results-driven.Adaptable and flexible.Naturally curious, and interested in other cultures and their ways of working.Committed to high-quality work, and you have a discerning eye for details.Confident in asking questions when unsure about a process or terminology.Independent and autonomous, but proactive and inclusive with communication.Someone with a strong sense of ownership, and able to instill this quality in others.Available and willing to travel overseas.About usWhereIsMyTransport is a mobility technology company headquartered in London. We are the leading provider of mobility data and solutions for emerging-market cities in Africa, South and Southeast Asia, Southeast Europe and Latin America - places where decentralised public transport is the norm. Our advanced and efficient data production methodology digitalises information from a city’s complete public transport network, delivering our clients accurate, reliable and comprehensive information. The de facto source of mobility data for the world’s largest low- and middle-income cities, WhereIsMyTransport fills the mobility data gap - and fast.To be successful, our global team of people must be as diverse as the populations that use public transport in the regions where we work. We must be as inclusive as the mobility solutions we develop for these markets. Celebration of difference is essential as we grow - including race, ethnicity, social background, religion, gender, age, disability, sexual orientation and national origin.Interested?If this sounds like you, we'd love to hear from you. Apply by submitting your up-to-date English CV.

We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.This is a permanent remote, so you can work from anywhere! Roles:support and understand our users' demandsassist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugsanswer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and moredo other tasks like translation and product testingThis project requires:Great Chinese (native level) and English communication skills, both written and oralCustomer support experience in a fast-paced environmentKnowledge of Domains, SEO, and Analytics is a plus!Must be able to work remotely and full-time (at least 40 hours per week; GMT+8 time zone)Can work during holidays and the weekendsLaptop/computer and a stable internet connection

Do you have strong knowledge in Node.JS?Looking for an exciting role?Our client, a fast-growing, international tech company, is hiring a Back End DeveloperKey ResponsibilitiesDevelop, release, maintain and optimize Progressive Web App and corresponding microservice backendDevelopment of all server-side logic, definition and maintenance of the central databaseContinuously discover, evaluate, and implement new technologies to maximise development efficiencyStay updated with the latest industry trends in web technologiesUnderstand the market and participate in product roadmap discussionsRequirementsTechnical SkillsExperience in Node.JS is a must and experience in any of these is good to have - JavaScript, Java, PHP, Python, RubyDatabase architecture and design on SQL (like Postgres) and NoSQL (like MongoDB) systems.DOM manipulation and new CSS functionalities and processorsFlexibility to understand and adopt pre-existing code.Memory management, multithreaded programming and background processing.Strong CS fundamentals (with competencies in algorithms and data structures)Unit-testing and strong emphasis on TDDPersonality TraitsDealing well with ambiguityPrioritizing needs, and delivering results in a dynamic environment.Excellent verbal and written communication skillsProblem-solving attitude.Highly accountable, takes ownershipCapability to work independently in a fast-paced environment of a startupAbility to meet deadlines and work in a time bound environmentCritical Thinker and Problem SolverHigh commitment levels and achievement orientedTeam playerPlus PointsPrior experience with frontend technologies (DOM manipulation, CSS and it’s processors), Deployment modules (like PM2 and NginX) and deployment platforms (like Heroku and AWS)Experience of working in a startup

Position OverviewThe position of General Manager ( Supermarket & Retail Operations ) is responsible for all retail stores activities consists of developing, implementing and executing the overall operational strategy of the store business and the effective management of all retail staff across several retail outlets.Key ResponsibilitiesDevelop and implement operational policies and procedures to drive the productivity, profitability and customer satisfaction of all GMP stores.Responsible for the smooth running of the operations to maximize sales and minimize costs and maintaining the store at optimum sales productivity by making sure all items are in stock and shelved properly throughoutthe stores and in the store roomsVisit retail shops regularly to ensure efficient and effective management as well as high performance sales and also ensure all performance issues and other issues within the shop are addressed in appropriate andtimely mannerDevelop policies for the merchandising of goods in retail stores and monitor inventory levels to determine the need for stock supply at each retail outletEnsure compliance with health & safety policies and procedures at retail sitesEvaluate operational and financial records to determine Sales Performance of a retail store and preparing & managing weekly, monthly, quarterly and annual operational reports to GMP ManagementDeal with complaints from customers promptly and efficiently to maintain the company reputationProvide training to retail employees to develop the skills and enhance their job performance in Sales, Merchandising, Stock Management, Inventory Control, Customer Services, Cashier and other relevant skills.Work closely with other departments to align the company’s Sales, Marketing, Branding & support strategiesJob requirementBachelor’s degree in Marketing, Business Administration or related field (MBA is a plus)Overall knowledge of retail industry and retail store operationsMinimum 5 years of experience as retail manager or in another managerial position in Retail fields.Good command of English ( 4 skills ) and proficiency in Microsoft Office and basic IT skill, plus a knowledge of retail management software preferredMultitasking and time management skills, with the ability to prioritize tasksExcellent communication, interpersonal and customer service skills Please note that only shortlisted candidates will be contacted for interviews.

About the positionReporting to the Chief Financial Officer, the Finance Manager must provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts under his or her control. The Finance Manager will also provide financial, administrative and clerical services relating to monthly and other reporting.This position is key in supporting and providing senior management and executives with analysis and information required to take major operational, financial, and strategic decisions. This includes providing support to the CFO in the annual budgeting process as well as managing cashflow forecast models, variance analysis, and other financial performance tools.The position has three direct reports, and holds responsibility for management of his or her team, including reviewing journal entries, invoices, accounts payable and receivable, and ensuring accuracy. The team is expected to expand in line with the Company’s rate of growth, and therefore the candidate should have experience in building and managing teams as well as internal processes.The successful candidate will be an independent-thinking and driven individual, with an enthusiasm for working in an entrepreneurial environment in a role that requires flexibility, leadership and attention to detail.ResponsibilitiesWhere any of the below is delegated to the team, the Finance manager will take responsibility for and review team members' work. The work of Finance Manager includes but is not limited to the following:Maintain up-to-date billing systemGenerate and send out invoicesFollow up on, collect and allocate paymentsCarry out billing, collection and reporting activities according to specific deadlinesperform account reconciliationsMonitor customer account details for non-payments, delayed payments and other irregularitiesResearch and resolve payment discrepanciesReview AR aging to ensure complianceMaintain accounts receivable customer files and recordsFollow established procedures for processing receipts, cash etcPrepare bank depositsInvestigate and resolve customer queriesProcess adjustmentsDevelop a recovery system and initiate collection effortsCommunicate with customers via phone, email, mail or personally assist with month-end closingCollect data and prepare monthly metricsProcess accounts and incoming payments in compliance with financial policies and proceduresPerform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ dataPrepare bills, invoices and bank depositsReconcile the accounts receivable ledger to ensure that all payments are accounted for and properly postedVerify discrepancies by and resolve clients’ billing issuesPerform projected cash flow and working capital managementFacilitate payment of invoices due by sending bill reminders and contacting clientsSupport HR and Finance departments in preparation of monthly payroll and tax processGenerate financial statements and reports detailing accounts receivable statusSupport month-end and year-end close processAssist in preparation of monthly management report and accompanying schedules, worksheets and narratives, including “Budget vs. Actual” variance reports, and collecting, formatting, analysing, and explaining informationProviding support around investor relations, capital raising and corporate structuresAssist in providing follow-up and documentation of significant variancesAssist with annual external audit. Complete requested materials. Assist in preparing assigned schedules for the annual and any interim or other audit.Assist the CFO in developing, documenting and implementing business processes and accounting policies to maintain and strengthen internal controls in a start-up office environmentLiaise with the CFO to continue to design and improve financial proceduresWide range of ad hoc but related tasks in the area of work, supporting the CFO and wider teamRequirementsPosition appropriate for domestic or Myanmar-speaking repatriate candidatesRelevant bachelor's degreeACCA,CIMA, or comparableStrong analytical and accounting skillsExcellent communication skills and effective leadership skillsExcellent English skillsStrong organisational and time management skills7+ years’ proven experience in Finance and AccountingExperience in building pricing models and investment models would be an advantageIdeally, experience working in an international organisationExperience in Financial Planning and Analysis in addition to Financial ManagementGood knowledge of IFRS/MFRSGood knowledge of Microsoft Office products and accounting/finance software.Good knowledge of accounting/finance software. Knowledge of Xero Accounting and/or other accounting software packages would be a strong advantageFamiliarity with Myanmar banking processes and online banking (iBanking)Knowledge of Myanmar Government Tax obligationsUnderstanding of financing and insurance products would be a strong advantage

Are you a strong DevOps professional?Our client, a fast-growing, international tech company, is hiring a DevOps Engineer.Key ResponsibilitiesResponsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly.Knowledge of best practices and IT operations in an always-up, always-available service.Troubleshoot production issues and coordinate with the development team to streamline code deployment.Implement automation tools and frameworks (CI/CD pipelines).Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.Optimize the company’s computing architecture.Conduct systems tests for security, performance, and availability.Build tools to reduce occurrences of errors and improve customer experiencePerform root cause analysis for production errors.Must haves, Technical Skills2+ years experience as a DevOps Engineer or equivalent software-engineering role.Strong background in Linux/Unix Administration.An expert in code deployment tools (Puppet, Ansible, and Chef).Network, server, and application-status monitoring.A working understanding of code and script (PHP, NodeJs, Python).Strong command of software-automation production systems (Jenkins and Selenium).GCP, AWS, Docker, Kubernetes, Infrastructure monitoring, Bash scripting, etc.Personality TraitsDealing well with ambiguityPrioritizing needs, and delivering results in a dynamic environment.Excellent verbal and written communication skillsProblem-solving attitude.Highly accountable, takes ownershipCapability to work independently in a fast-paced environment of a startupAbility to meet deadlines and work in a time bound environmentCritical Thinker and Problem SolverHigh commitment levels and achievement orientedTeam player

Are you a strong technology leader with experience in high-performance companies, especially high-growth tech startups?Our client, a fast-growing, international tech company, is hiring a Technical Lead.Key ResponsibilitiesParticipate in project preparationConduct code reviewDeploy code to server productionHandle troubleshootingDesign technical specification that is neededSolve technical problems and be able to create technical decisions for every case that happens in production Creating the high level system architecture designRequirementsBachelor’s degree in Software Engineering or a related subject5+ years experience in related fieldGood understanding in programming, database, system operation, and networkExcellent analytical thinking, problem solving, and teamworkAdvance level of syntax, fundamental, best practice, implementation, and code quality of programming language (Python, Golang, Javascript)Familiarity with development tools (git, jenkins, docker, sonarqube)Intermediate level of TDD system implementationFamiliar with many of design patterns (Singleton, dependency injection, clean architecture, dao/repository pattern)Have good leadership skills can inspire and aspire teammates

Do you have strong knowledge in Java and Android?Looking for an exciting role?Our client, a fast-growing, international tech company, is hiring a Java DeveloperKey ResponsibilitiesTranslate designs and wireframes into high-quality code.Ensure the best possible performance, quality, and responsiveness of the application.Identify and correct bottlenecks and fix bugs. Help maintain code quality, organization and automation.Develop, release, maintain and optimize native Android Applications and oversee mobile application development effortsWork directly with developers and product managers to conceptualise, build, test and realise productsContinuously discover, evaluate, and implement new technologies to maximise development efficiencyStay updated with the latest industry trends in mobile technologiesUnderstand the market and participate in product roadmap discussionsMust Haves, Technical SkillsDeveloping mobile apps using Android SDK with proficiency in Java / Kotlin Core Java with good knowledge of Kotlin with solid OOD principles and design patternsJetpack components, RxJava and Dagger2Storyboards, auto layout and size classes for UI designingMemory management, multithreaded programming and background processingStrong CS fundamentals (with competencies in algorithms and data structures)SaaS platforms for mobile development such as Analytics, Push Notifications, Cloud Storage, Ad Networks, etcKnowledge of Android’s debugging, unit-testing, memory and performance optimization tools as well as experience of automated and manual testing platformsPersonality TraitsExcited to create something highly functional, useful, something that can set benchmarksDealing well with ambiguityPrioritizing needs, and delivering results in a dynamic environment.Excellent verbal and written communication skillsProblem-solving attitude.Highly accountable, takes ownershipCapability to work independently in a fast-paced environment of a startupAbility to meet deadlines and work in a time bound environmentCritical Thinker and Problem SolverHigh commitment levels and achievement orientedTeam player

Our client, a fast-growing, international tech company, is hiring a Front End Developer.Key ResponsibilitiesDesigning and building - scalable, aesthetic, responsive and ‘Pixel perfect’ front end applications.Combining the art of design with the science of programming - responsible for the translation of UI/UX design wireframes to actual code.Develop, release, maintain and optimize Progressive Web Apps to ensure a seamless digital experiencePartner and work closely with Backend developer, other developers and product managers to conceptualize, build, test and realize productsApply best-practices and coding patterns to ensure solutions are maintainable, modular and work well across browsers and devicesStay updated with the latest industry trends in web frameworks technologiesMust haves, Technical SkillsSoftware development and a strong command of object-oriented principles/programming in java scripting (OOJS)One or more of the following - React JS / Vue / Bootstrap/ Next JSRESTFUL, SOAP web services and APIsAgile Based development methodology like SCRUM, XP.Personality TraitsExcited to create something highly functional, useful, something that can set benchmarksDealing well with ambiguityPrioritizing needs, and delivering results in a dynamic environment.Excellent verbal and written communication skillsProblem-solving attitude.Highly accountable, takes ownershipCapability to work independently in a fast-paced environment of a startupAbility to meet deadlines and work in a time bound environmentCritical Thinker and Problem SolverHigh commitment levels and achievement orientedTeam player

Our leading international client is seeking a Deputy HR | Admin Director to develop and implement best practice human resource management in employment processing, compensation, benefits, training and development, records management, safety and health, employee relations and retention, and compliance.This position reports to the Director of Human Resources. The Deputy Director will serve as acting Director in the Director’s absence.Responsibilities:Employment ProcessingMaintains company organization charts and the employee directory; maintains human resource information system;Maintains employee personnel and benefits records; ensures accuracy, completeness and security of files.Helps to handle employee onboarding and exitingPerformance Management: Helps lead the performance review process; provides staff training and consultation on performance management; ensures compliance with performance management policies and procedures.Benefits:Implements, communicates and administers any employee benefit programs.Employee Relations: Advises and coaches employees on personnel-related issues; proactively assists managers in successfully handling employee relations issues;Strategy: participates in developing department goals, objectives and systems; works with HR Director to identify and track key metrics and assist in developing timely reports on results and trends to Senior Management.Policies and Procedures: provides guidance to employees, ensures compliance, and recommends improvements on personnel policies and procedures;Compliance: Maintains compliance with employment and benefits laws and regulations.Other duties as assigned.Qualifications:Bachelors degree in HR or related field. Master’s degree a plus8+ years’ experience in human resources.Experience working in International companies a strong plus.Management experience leading a team of 10+ staff.Highly detailed-oriented.Strong leadership ability, excellent written and verbal communications skills and organizational skills and the ability to work will all levels of employees and management.Demonstrated integrity and confidentialityAble to multi-task, prioritize workload, and meet strict deadlines.Fluent in English and Myanmar. Mandarin skills is a plus.

We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more.You'll also do other tasks like translation and product testing.This is a permanent remote, so you can work from anywhere!This project requires:Great Chinese and English communication skills, both written and oralCustomer support experience in a fast-paced environmentKnowledge of Domains, SEO, and Analytics is a plus!Must be able to work remotely and full-time (at least 40 hours per week; GMT+8 time zone)Can work during holidays and the weekendsLaptop/computer and a stable internet connection

We at ControlExpert, the world’s largest InsurTech helping motor insurers digitize, accelerate and automate claims are looking for remote Technical Team Lead based anywhere in Asia.You would be working alongside an amazing Team of Business Team who are based in Los Angeles, California. Responsibilities:Designs of major software components, systems, and features.Design, develop, test, deploy, maintain and improve the health-related software/system.Manage individual project priorities, deadlines, and deliverables with your technical expertise.Work closely with project managers and business analysts to understand business goals and system requirements and communicate with the team constantly to understand and measure business requirements and values of developed features.Contribute ideas (technological and product) to enhance the overall service experience.Promote and participate in the continuous improvement of structure, processes, tooling to enable the teams to deliver more value.Suggested qualifications:3+ years of work experience in software development fieldsHave a positive attitude and be open-minded and a strong sense of ownership which drives you to find ways to do things better, faster, and more effectively. Experience with development using front-end frameworks (Vue.js, React, Angular, etc.)Experience with front-end technologies such as HTML, CSS, JavaScript/ TypeScriptExperience in working with back-end technologies such as JavaScript/ TypeScript (Node.js), and PHPStrong foundation in programming paradigms such as object-oriented (OOP), functional (FP), and procedural (PP)Experience architecting and developing distributed systems designExperience with RDBMS (MySQL, PostgreSQL, etc.), NoSQLExperience with API/Web service development (e.g. RESTful web services)Knowledge with CI/CD, TDD, Kubernetes, Docker, Google Cloud, AWS, Python, and Django is a plus

We at ControlExpert, the world’s largest InsurTech helping motor insurers digitize, accelerate and automate claims are looking for remote Technical Team Lead based anywhere in Asia. You would be working alongside an amazing Team of Business Team who are based in Los Angeles, California. Responsibilities:Lead and manage a Team of Frontend, Backend, Fullstack and QA EngineersAble to grasp technical concepts quickly and distribute tasks to the TeamMonitors the performance and quality of the TeamUnderstands the trends in platform, application and mobile development and knows when to apply learningsClear record of having developed software applications beforeTrack record of having managed a Team of Developers beforeLead by example and practice thought leadershipRequired ExperienceMinimum of 3 to 5 years of having developed software applications3 + years in a professional senior technical management role5 + years Agile / Scrum / Extreme development experienceExcellent English language skills both verbally and in writingPreferredAgile / SCRUM certifications desirableInsurance Platforms / Applications experience desirableStartup oriented / mindedTechnical Skills & KnowledgeMicrosoft: ASP.NET/VB.NET/C#/Web APIsFrameworks: .NET, AngularJS, Jquery, ReactWeb: HTML, HTML5, JavaScript, CSS3, NodeJS, BootStrap, Java, Go, Python and RubyDatabases: SQL Server, MySQL, Stored Procedure Development, Performance TuningORM: Entity Framework / NHibernateOther: Mobile Development, SOA, Enterprise Service Bus, Application scalabilityDocker / Containers / Kubernetes experience desired.NET, IOS and Android Framework development techniquesExperience in building and consuming RESTful service implementation and Service Oriented ArchitectureExtensive experience in design and implementation of SaaS and Mobile based software applications and multi-tier distributed platforms. Hands-on Experience working in a multi-tenant cloud environmentHands-on experience in Object-Oriented Design (OOD), Unified ModelingLanguage (UML), stateless distributed architectures, and designing for scalability and performance.Extensive knowledge of Enterprise Architecture methodologies such as TOGAF or the equivalent; designing architecture plans / patterns, employing solid principals andStrong Agile software development leadership; continuous integration or even more advanced continuous delivery concepts including test automation strategies not only on functional level but also on the typical -ability requirements like usability, stability, scalability and performanceDeep understanding of enterprise / cloud platform and mobile application designsExcellent people and verbal and written communication skills with an ability to communicate with internal/external partners at all levelsA great problem solver with ability to multitask and prioritize multiple incoming requests

A quality person, for a quality positionWe like to think of ourselves as unapologetic tech innovators; this means we only build sh*t we can be proud of. Beauty is skin deep, but we know looks aren’t everything. We love a tight… security protocol, low latency and a banging user experience. The future of online entertainment cannot come soon enough – we want to Xcelirate it.We have grown to a community of diverse nationalities, perspectives and skillsets. You’ll be part of an energetic, motivated team that hails from all corners of the world. We work hard; we play just as hard. Join us for one of the many offsite company gatherings and see for yourself!Xcelirate is aggressively expanding (size matters, only because we dream big) and looking for bright, fun-loving candidates to join us. If you’ve got what it takes, we’d love to hear from you.WHAT YOU'LL DOCreate elegant solutions to complex problems.Take initiative and lead your own projects from start to finish.Communicate your design vision and intentions to stakeholders. Take constructive feedback to make your design even better.This position has a strong UI focus, we will ask you to demonstrate relevant work samples.Requirements7+ years previous experience in Product Design - UI/UXExperience working in a fast paced startup environmentAbility to present critical design thinking to stakeholdersUp to date understanding of best design practices and trendsBasic understanding of HTML/CSSExperience with mobile first web design using grid systems.Experience with Adobe Creative SuiteExpertise level Sketch and AbstractFluent in EnglishAt times, be available for calls with key stakeholders that operate in GMT +1 and GMT + 4 timezonesPlease note: All applications must be submitted in English Benefits100% Remote!

About the jobAs Lead Designer at Follow Up Boss, you will be 100% customer focused, in understanding their needs and problems, in an effort to provide elegant and simple solutions that delight our customers. You'll create products that are not only amazing to look at, but intuitive, simple, and help our customers achieve their goals every day. You will protect the UX/UI quality as we develop the product to ensure we deliver a referable experience to every customer. You will own and collaborate in creating and driving the creative vision at Follow Up Boss.About youSenior contributor, expects to do actual design work.Creative leader who excels in communicating visually, verbally and in the written word.Track record for having deep understanding of SaaS products, their customers, and complex problems.Ability to clearly articulate UX/UI decisions and why they are best for a given problem.Doesn't fall in love with particular solutions, but rather the problems and understanding them well.You would describe yourself as patient, empathetic and having a good sense of humor.You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long.Experience working primarily in a remote setting.Your QualificationsSelf motivated and proactive mindset.Remote work experience is required.Based in the USA , with a quiet home office with fast internet.10+ years of UX/UI design experience, preferably with SaaS products.Strong experience leading or managing a design team.You will start off being the primary contributor, translating requirements into low and high fidelity solutions for the engineering and product teams.Strong experience achieving a holistic design vision for a SaaS product and brand.Strong experience in planning, documenting, and leading design and research projects and achieving good outcomes.Deep experience with UX best practices and research.Deep experience with UI best practices.Highly proficient in modern design/prototyping tools (e.g. Figma)Strong written communicationResponsibilitiesYou will be the starting as the sole internal designer. You will be primarily serving as the main contributor.Manage outside designers we are currently leveraging to assist with executionHelp hire and onboard talented staff as we seek to build a design team internally.Lead creative pitches and build design language.Work with key stakeholders to define creative vision and direction.Review existing design systems and processes to identify problems and improvements.Create and improve upon a range of design artifacts, such as creative pitches, high fidelity mock-ups, style guides, UI kits and prototypes.Solve complex user and business problems using design thinking.Ensure the quality and consistency of the product and design decisions.Work with product and engineering to foster innovation, ensure feasibility and fidelity of implementation.Coach and mentor other staff members.30/60/90In the first 90 days, your goal is to lay a good foundation of understanding as to how our product and team work here at Follow Up Boss. Additionally you will immediately start contributing to improving design within ongoing and upcoming projects.30 dayWhy customers hire us: Learn the core needs and problems we solve for our customers as well as what our existing competitors we compete with.Team relationships: Get to know the people and teams here at Follow Up Boss. This includes pairing with our Success, Support, and Sales team on customer calls as well as virtually meeting everyone else here.Understand how we work: Get to know the processes on how we build product & operationally support it here at Follow Up Boss. This includes working with Success & Support teams in identifying insights and triaging issues as well as working with the Shapeup framework to build, test & deliver Product with Engineering.Get your hands dirty with more immediate design needs. Some examples include: appointment scheduler UX/UI for desktop and mobile; improving texting UX/UI in the mobile apps; rethinking the UX/UI of our reporting screens.60 dayEnsure the quality of design : Be part of design review process to ensure the implementations by engineering are up to a first class bar.Collaborate with the team in research and design phases of key product and marketing initiatives.Start identifying the design gaps in our product.Continued execution for design needs for the product.90 dayStart prioritizing the over arching design needs in our product and marketing.Start to formulate a more holistic design vision for our mobile apps.Continued execution for design needs for the productWhat do we offer?Work remotely: Live and work wherever you like!Competitive salary: Our career framework pays in the top 10% no matter where you live.Insurance: Company paid health, dental & vision insurance for all of our team members and their families.Family leave: generous family leave - fully paid!Home office setup: Get a Macbook Pro + $1000 to set up your home office.Personal development stipend: $1000 per year to focus on bettering yourself.401(k): With 6% company match!Retreats: Join us for company get-togethers every year!Co-working stipend: Get some extra cash for a co-working space or a coffee shop work.Free books and Kindle: Get a free Kindle and all the free books - digital and audio - you like, anytime.Gym: Monthly stipend to keep you active and feeling good.Money each month to spend on caffeine.

What You'll DoWe are looking to add a React Support Engineer to our team! You'll work with clients to identify and resolve deeper, React-based front-end issues they're experiencing with their builds. You'll also be testing, documenting, and reporting found bugs to our Engineering team. This role is ideal for a front-end web developer with an eye for troubleshooting and providing solutions.We are looking for team members who are flexible to working nights/weekends as needed.Help with User Interaction: Communicate with users to understand the issues they're experiencing, and provide updates in a friendly & timely manner.Troubleshoot: Diagnose users' front-end technical issues. Identify potential conflicts from themes or other apps and provide fixes to resolve them when possible. Escalate potential bugs and back-end issues for our Engineering team to resolve.Maintain Coverage: Help our support team and users by covering certain “time blocks” during which you will be monitoring inbound channels for when our users write in to report technical issues.Collaborate: Work with the Support team to communicate known bugs, brainstorm difficult issues, and handle technical issues escalated by our general support specialists. Work with the Engineering team to report found bugs.What You'll BringNeed to Have4+ years of experience with JavaScript, HTML and CSSStrong working knowledge of React and JSXAbility to use DevTools for debugging live pagesGeneral understanding of full-stack development and APIsEnjoys the challenge and detective work behind technical troubleshootingComfortable interacting with clients Nice to HaveA great attitude and desire to help people & solve problems :)What We OfferCompetitive salaryBenefits (vary by location)A highly skilled and dedicated team that is fun to work withRemote work – We are a diverse and distributed team that uses Slack, Zoom, Notion and other tools to stay connectedOur ValuesWork in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each otherPeople are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intentWin and grow together: Strive to be the best, individually, and as a team. Support and encourage each other. Seek opportunities for growthShogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class.We are hiring in the United States, Canada, Ireland, and the United Kingdom, and are interested in every qualified candidate who is eligible to work in these regions without employment visa sponsorship. Please refer to the position specific location requirements listed under the location section of the job description.