We're looking for new account executives to join our growing client success team. With over 3000 clients worldwide ranging from Logitech to local plumbers, Ranked is a solution for all businesses, big or small.
Client success is a very important role at Ranked, one of our main services is weekly blog articles that are created by our content writers. You will be assigned a number of clients to manage.
Your role will include -
- Working with clients on content plans
- Delivering weekly articles to clients
- Publishing articles on CMS's (WordPress, Wix)
- Revising client articles when requested
- Ensuring that content preferences are included in each article
- Integrating keywords for SEO into articles
- Problem solving content issues
- Recommending content strategies, working with our writers, editors & researchers to ensure that our clients have an incredible experience.
You will be working closely with our CEO to ensure that our clients succeed long-term online. This position is a great opportunity if you're looking to learn new skill-sets, work in a fast-paced environment with a friendly, innovative team. Client success is at the heart of everything that we do.
Requirements include -
- Experience in writing/revising content
- Account management experience preferred (not required if you are enthusiastic to learn quickly)
- Proficient in English
- Available online during work hours when needed
- Experience in collaboration & problem solving
- Remote work experience preferred (not required, but it makes the position easier to settle in to)
This role also provides the opportunity to become experienced in SEO, from optimization to technical analysis, we're happy to help train you in new skills.
We care deeply about making Ranked an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. You'll be joining a remote-first company, with a solid career path.
If you believe that you'd be a great fit, we'd love to hear from you! :)