Assistant Field Engineer - Fortune International Limited | New Day Jobs (Yangon, Myanmar)

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Assistant Field Engineer

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Assistant Field Engineer

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Job Type : Full-Time
Education Requirement : Bachelor Degree
Experience : 1 to 3 years
Work Days : Monday To Friday
Job Detail

Job Description

- Research and Identify solutions to ONT, Modern and Customer's hardware issues
- Diagnose and troubleshoot technical issues, including PPPoE account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Engineer to provide enterprise-level assistance to our customers and retail customers
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams (NOC, Core, ODN
- Engineer need to be good personality and communication, respect the time
- Field engineer can go to outside (customer's site and exchange sites) and when it has critical issue at Saturday and Sunday will come and duty at that day
- Strong understanding of optical distribution network

Job Requirements

- Any graduate and Diploma of ICT
- Knowledge of DNS, TCP/IP and other networking concepts
- CCNA, MTCNA, N+, Hardware Maintenance must be preferred
- Demonstrate ability to communicate effectively in English (Written and oral)

About Our Company

Fortune had its humble beginnings in the year 1991 with the vision to become an integral part of Myanmar's development. Starting with the installation and servicing of elevators as its core business, Fortune has matured into a diversified organization focused on the proper infrastructure development in Myanmar. As Myanmar is undergoing unparalleled socio-economic changes, Fortune has established itself as one of the country's leading companies.

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