Attractive End User Computing, Solutions Expert Opening in Singapore - TechMasters corp | New Day Jobs (Yangon, Myanmar)

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TechMasters corp
Remote (Asia Time Zone Permitted)

Attractive End User Computing, Solutions Expert Opening in Singapore

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Attractive End User Computing, Solutions Expert Opening in Singapore

TechMasters corp
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Key Responsibilities

  • Establish a globally deployed, supported and flexible Desktop infrastructure to allow Operation Teams:
  • To optimize and deploy images with necessary language support
  • To patch management and anti-malware
  • To secure and encrypted data policies
  • To manage licensing compliance centrally
  • Engineer and support globally available end user solutions (e.g. Active Directory, SCCM, MDM, O365, Lync, Cloud backup etc)
  • Provide technical and operational governance on End User Computing environment
  • Identify and drive areas for service improvements in conjunction with the managed service provider
  • Expertise in Cloud technology (Azure/AWS), Mobility, End user experience monitoring tools, Operating Systems and software distribution technologies
  • Keep abreast of developments within the IT Industry that End User Computing Services are kept in line with defined or emerging industry standards.
  • Understand and apply knowledge of International SOS environment in order to deliver solutions that meet the needs of the business.
  • Orchestrate and work with key vendors.
  • Conduct performance assessments in accordance with International SOS process.
  • Actively seek improvements to the team’s process.
  • Actively participate in operational ITIL processes – i.e. Incident, Change Management (CAB), Release Management, Problem Management, and Availability Management+.
  • Communicate necessary information to all levels of the organization.
  • Act as a liaison on strategic projects as assigned

C. Job Profile

Required Skills And Knowledge
  • Must possess a relevant degree
  • 8+ years of relevant IT experience (desktop management, backup, patch management, monitoring, security, performance, capacity, availability)
  • 5+ years’ EUC engineering SME experience within an IT service provider or internal IT organization
  • 3+ year’ experiencing in deploying and managing SaaS based end-user services such as O365, Cloud backup (eg Druva), Okta, MDM.
  • 2+ years’ experience in Identity and Access Management
  • 2+ years’ experience in business mobility, Mobile Device management (MDM), Mobile information management (MIM), BYOD
  • 3+ years’ experience in engineering, designing and deploying End User Computing products or solutions
  • 3+ years’ experience in infrastructure design of Active Directory and desktop systems deployment, workspace services, and Single Sign On technologies
  • Strong knowledge of design and architecture of client and server systems with emphasis on virtualization and cloud technologies in the EUC domain
  • Experience with application virtualization or electronic software distribution management systems (e.g., Microsoft SCCM
  • Understanding of computer server architectures, including Storage Area Networking (SAN), networking topics
  • Experience producing business relevant presentations and technical oriented writing is mandatory.
  • Experience with architecting, deploying and supporting Microsoft Modern Management platforms including InTune (MEM), SCCM Cloud Management Gateway, Windows Autopilot
  • Experience in managing, deploying and supporting Apple devices (MacOS / IOS) in Enterprise environment

Travel Requirements
  • Less than 5% of international travel
  • Perform remote standby

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