Bilingual Chinese Customer Support (Remote) - Strikingly Inc | New Day Jobs (Yangon, Myanmar)

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Strikingly Inc
Remote (Asia Time Zone Permitted)

Bilingual Chinese Customer Support (Remote)

Bilingual Chinese Customer Support (Remote)

Strikingly Inc
Salary : Login to view salary
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills : English (Fluent)  Customer Support  Chinese (Mandarin) 
Experience : 3 to 5 years
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Job Detail

We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.

Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more.

You'll also do other tasks like translation and product testing.

This is a permanent remote, so you can work from anywhere!

This project requires:

  • Great Chinese and English communication skills, both written and oral
  • Customer support experience in a fast-paced environment
  • Knowledge of Domains, SEO, and Analytics is a plus!
  • Must be able to work remotely and full-time (at least 40 hours per week; GMT+8 time zone)
  • Can work during holidays and the weekends
  • Laptop/computer and a stable internet connection

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