Bilingual Chinese Customer Support - Strikingly | New Day Jobs (Yangon, Myanmar)

Easy Apply (Strikingly) Bilingual Chinese Customer Support job. View job description, responsibilities and qualifications. See if you qualify!

Strikingly
Remote (Asia Time Zone Permitted)

Bilingual Chinese Customer Support

Bilingual Chinese Customer Support

Strikingly
Salary : Login to view salary
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills : English (Proficient)  Customer Service  Chinese (Mandarin) 
Experience : 3 to 5 years
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Job Detail

We are looking for full-time bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.

This is a permanent remote, so you can work from anywhere! 

Roles:

  • support and understand our users' demands
  • assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs
  • answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more
  • do other tasks like translation and product testing

This project requires:

  • Great Chinese (native level) and English communication skills, both written and oral
  • Customer support experience in a fast-paced environment
  • Knowledge of Domains, SEO, and Analytics is a plus!
  • Must be able to work remotely and full-time (at least 40 hours per week; GMT+8 time zone)
  • Can work during holidays and the weekends
  • Laptop/computer and a stable internet connection

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