Business Process Owner - | New Day Jobs (Yangon, Myanmar)

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Business Process Owner

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Business Process Owner

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Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 1 to 3 years
Work Days : Monday To Friday
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Job Detail

Job Description
  • Manage process documentation and facilitate teams training
  • Initiate continuous improvement initiatives with Logistic Managers
  • Synchronize processes across the BPOs team
  • Identify and evaluate Logistic investments required for the process
  • Monitor and report process performance through KPIs
  • Evaluate and troubleshoot process issues (data collection, data analysis, and process observations, etc…)
  • Manage operational problems escalation across the teams
  • Internal: BPO team, logistic teams, transport team, project managers, customer and seller support
  • External: Sellers and Third-Party Logistics
  • Male/Female
Job Requirements
  • Minimum Experience & Essential Knowledge
  • Experience in E-commerce or transport B2C (not mandatory)
  • First experience in Logistic (min 1 year) or relevant internship (min 6 months)
  • Minimum Entry Qualifications
  • Hardworking individual with outstanding academic performance

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