Channel Partnership Lead - KeyReply | New Day Jobs (Yangon, Myanmar)

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Remote (Asia Time Zone Permitted)

Channel Partnership Lead

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Channel Partnership Lead

  • Remote (Asia Time Zone Permitted)
  • Other
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

About KeyReply

KeyReply is an enterprise conversation AI platform with knowledge management and customer service automation capabilities. We serve large private, public healthcare providers and insurance companies. Our Clients include the Ministry of Health, Singapore, National Heart Centre, KK Women’s and Children’s Hospital, Parkway Hospitals, AIA and many more.

These organizations have multiple stakeholders, knowledge bases and divisions with many segmented teams providing customer and staff facing support. Where being able to find information and carry out key transactions and enquiries 24/7 can result in a huge competitive advantage for revenue, customer satisfaction and operational excellence.

KeyReply intelligently searches through thousands of pages of information. The platform also connects to multiple backend systems to give the customer exactly what they need 24/7, through an intuitive chat format. These enable end to end transactions and cross knowledge domain QnA, which enables customer service turnaround time to be improved by 95%, and speed up information retrieval by more than 3x.

We are expanding our business team regionally/internationally and is seeking interested candidates to join us in or outside Singapore.

Channel Partnership/Alliance Lead

Key Responsibilities

  • For channel alliance, you will drive sales of KeyReply products or services through channel partners from Southeast Asia, the Middle East, United Kingdom.
  • Manage the relationship between KeyReply and its partners.
  • Coordinate support from your partner helpdesk.
  • Coordinate marketing activities to promote, and enable partners to sell our products.
  • Recruit the right partners as per the agreed partner program strategy.
  • Prospect, educate, qualify and develop leads to create sales-ready opportunities.
  • Act as a key resource to develop superior relationships and support clients’ needs.
  • Provide product feedback to shape product decisions and direction.

Skills & Experience required

  • Minimum 5 years experience working in complex sales or channel sales partnerships.
  • Proven experience in B2B enterprise sales and experience either AI software in NLP OR healthcare/medical software to hospitals and large institutions (not clinics) OR insurance software (B2B).
  • Proven closed deals before in this space in South East Asia, the Middle East or the UK.
  • Networking expert communicates superbly and enthusiastically.
  • Over-achiever who not only completes assigned tasks, but makes your own tasks based on your own judgments, and thrives in a fast-paced work environment.
  • Proven critical thinker and team player who can make independent decisions and proactively helps others across other functions.
  • Detail-oriented, passionate about artificial intelligence, data and automation; you must enjoy learning difficult technicalities about AI in order for you to do your job confidently and effectively.
  • Familiarity with bots, messaging products, automation, software and digital marketing.
  • Experience with sales growth tools (HubSpot) and techniques will be a plus.
  • Previous SaaS start-up experience will be an advantage
  • Remote hiring outside Singapore is welcome.

Why join KeyReply?

We solve difficult problems that are very meaningful. Healthcare organizations around the world are now planning for what post-covid-19 will look like. What does a smart hospital look like? What changes should they make for Healthcare 2.0? By being more nimble in the way of delivering care – in person or remote; moving from reactive to proactive and preventive care; empowering patients to make informed first-level decisions on their next course of actions; and more efficient resource allocation, we can positively impact the lives of millions in very tangible ways. We are proud to work with some of the largest and most well-respected healthcare institutions. Your work will be used prominently by millions to improve the future of patient engagement. Lead the innovation in Healthcare and Insurance by joining KeyReply today.

Perks and Benefits:

Unique opportunity: Be a part of the digital disruption in #1 AI chat automation company. Exposure to the fast-paced world of high-tech start-ups.

Autonomy: Autonomy in the role and in managing your own portfolio and freedom to suggest improvements to the company.

Environment: Working with passionate, smart and driven colleagues in a vibrant environment. Team activities, snacks, games, outings etc

Flexibility: Flexible vacation policy and work arrangements

Attractive Package: Competitive salaries and benefits.

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