Channel Performance Analyst - Wave Money | New Day Jobs (Yangon, Myanmar)

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Wave Money

Channel Performance Analyst

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Channel Performance Analyst

Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

Position Purpose

Support the Sales & Marketing Team in implementation of Wave Money’s Compliance Framework in the business and educate to Agents/POS, and Fraud Case chase within the various channel.

Key Result Areas

  • Assist in the process of management of Compliance Team in SMT related to adherence of laws and regulations to which partner, Agents, POS
  • Identify, document, assess and measure compliance risks associated with the Company’s business activities including development of new products and business practices
  • Assist with the development of compliance plans and reviews the status of compliance and Call Center
  • Implementation and review of specific policies and procedures

Key Responsibilities and Accountabilities

  • Monitoring, Testing and Reporting all Channel
  • Monitor and test compliance to regulations and internal policies by performing sufficient and representative compliance testing. Compliance should report on a regular basis to Head of Sale and Marketing Compliance in compliance matters
  •  Develop Monitoring Program for Agent Compliance to Agent Agreement and AML Regulations. * For International Remittance
  • Weekly Compliance Reporting to Head of Sale and Marketing Compliance
  • Compliance Monitoring and Testing Program. Daily Agent Data Provide by Data Analysis team in 10AM every morning.
  • Produce analytics, reporting and insight used to manage compliance and testing of compliance and if need system enhancement for data
  • Review current documentation of work process and reporting
  • Focus on every channel

Key Performance and Success Indicators

  • Monitor compliance of Agents to KYC procedures – ongoing
  • Completion and implementation of Compliance and Testing Program
  • 95% involvement in discussions on new projects, new products and enhancements in SMT

Experience, Functional Skills and Knowledge Areas

Experience and knowledge area:

  • Previous experience in compliance, internal control, risk management, or audit. 
  • Relevant experience in a Financial Institution or Mobile Operator and/or a holder of appropriate qualifications will be an advantage. 

Functional skills as outlined below:

  • Independent
  • Pro-active
  • Analytic
  • Persistent
  • Keen learner
  • Myanmar language skills plus strong writing and oral skills in English
  • Good working knowledge of Microsoft package and presentation skills
  • Strong communication skills with the ability to explain findings and proposed solutions.

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