Customer Service Representative (Japanese Speakers) - Influx | New Day Jobs (Yangon, Myanmar)

Easy Apply (Influx) Customer Service Representative (Japanese Speakers) job. View job description, responsibilities and qualifications. See if you qualify!

Influx
Remote (Asia Time Zone Permitted)

Customer Service Representative (Japanese Speakers)

Job Expired

Customer Service Representative (Japanese Speakers)

Influx
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

 We are looking for detail-oriented, thoughtful, and customer-centric individuals, with proficiency in the Japanese language, to join our Indonesia team. You will be tasked with answering customer questions from our international customers and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem. 


Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We also make good use of training, QA, data, and insights. 


Benefits

  • A remote position, where you’ll be working from home 
  • A growing startup, a fertile ground for challenges and opportunities
  • A culture that encourages learning and improvement
  • Professional colleagues from around the world


What we need

  • Skills and experience in recruitment
  • Has excellent Japanese skills (written and spoken)
  • Has a valid JLPT certificate min. N2 (N3 with working experience may apply)
  • Has excellent English skills (written and spoken)
  • High standards, and the discipline to uphold them
  • Initiative and competence


Duties

  • Diagnose and solve the customer's problems
  • Communicate effectively via email and chat with our customer 
  • Coordinate effectively with peers and your manager
  • Contribute to a high-performance and friendly workplace culture


Attributes

  • Personal integrity
  • Can-do attitude
  • Team player
  • Continuous learner

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