Customer Service Representative - My Virtual Mate | New Day Jobs (Yangon, Myanmar)

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My Virtual Mate
Remote (Asia Time Zone Permitted)

Customer Service Representative

Job Expired

Customer Service Representative

My Virtual Mate
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

This is a remote position.

We are looking for a Customer Service Representative for an Australian car customization company. The ideal person is a car enthusiast themselves-- with passion for cool cars and car customizations and upgrades. This job will be all about communicating with leads and following up -- incoming leads will be prioritized as there will be a separate time for follow ups.

Task

  • Communicate with and prequalify leads
  • Transfer prequalified leads to installation team for the business owner to take over and provide a quote
  • Book consultations for the business owner in case he is busy
  • Manage business owner's booking calendar
  • Follow up with the leads in a form of text messages, Facebook messages or phone calls.

Requirements

  • At least 5 years of Customer Service Experience
  • Automotive Sales experience will be a plus
  • Familiarity with Go High Level CRM
  • Lead Management
  • High Level of Organisation
  • Long Term Follow Up (Lead nurturing)
  • Great Communication Skills (Verbal & Written)
  • Multi-Tasking

Work From Home Requirements

  • At least 10mbps internet connection
  • Back up internet connection, postpaid or prepaid
  • Laptop or Desktop with updated operating systems (at least core i5 or higher)
  • Backup laptop or desktop (at least core i5 or higher)
  • Headset with mic
  • No background noise during work hours
  • Must not be currently employed full time

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