Customer Service Support (System & Process) - Daraz | New Day Jobs (Yangon, Myanmar)
Easy Apply (Daraz) Customer Service Support (System & Process) job. View job description, responsibilities and qualifications. See if you qualify!
Customer Service Support (System & Process)
| Job Type | : | Full-Time |
| Education Requirement | : | Bachelor Degree |
| Skills | : |
| Experience | : | 3 to 5 years |
| Work Days | : | Monday To Friday |
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Job Detail
Job Description
- Participate in system migration, implementation projects to enhance the team's efficiency
- Focus and implement process and procedure on customer communication to monitor and maintain the effectiveness of customer communication.
- Update and maintain help center articles to ensure better customer experience
- Monitor help center performance, implement solutions and enhance our customer experience and satisfaction.
- Align with team members to update information and updated SOPs
- Perform other tasks as assigned
Requirements
- Strong Communication
- Problem Solving
- Initiative
- Quality
- Enthusiasm
Benefits
An amazing opportunity to learn from colleagues across Asia, in more developed markets
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