Customer Service Support (System & Process) - | New Day Jobs (Yangon, Myanmar)

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Customer Service Support (System & Process)

Job Expired

Customer Service Support (System & Process)

Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

Job Description:

  • Participate in system migration, implementation projects to enhance the team's efficiency
  • Focus and implement process and procedure on customer communication to monitor and maintain the effectiveness of customer communication.
  • Update and maintain help center articles to ensure better customer experience
  • Monitor help center performance, implement solutions and enhance our customer experience and satisfaction.
  • Align with team members to update information and updated SOPs
  • Perform other tasks as assigned

Job Requirement:

  • Strong Communication
  • Problem Solving
  • Initiative
  • Quality
  • Enthusiasm

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