Customer Support Executive - Asia Remote Jobs | New Day Jobs (Yangon, Myanmar)

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Asia Remote Jobs
Remote (Asia Time Zone Permitted)

Customer Support Executive

Customer Support Executive

Asia Remote Jobs
Salary : Login to view salary
Job Type : Full-Time
Education Requirement : Master Degree
Skills : Burmese  customer success  English (Fluent)  MS Office  b2b 
Experience : 3 to 5 years
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Job Detail

We are changing the way companies are hiring, and we are enabling access for anyone to build their career, regardless of location.

We are growing quickly and we are looking for customer support specialists who can help us to ensure that our clients are successful onboarding, using our system, and beyond.

Responsibilities

Our customer support team is critical to our company and client success. Responsibilities include:

  • Provide customer service for all customers, especially corporate clients, to ensure that our customers have a great experience using our service
  • Monitor and respond diligently to questions via phone, SMS, e-mail, Facebook, CRM, and any other way that customers might think of to get in touch with us.
  • Check in with customers periodically, troubleshoot with them to solve and issues or problems
  • Liaise with technical team, sales team and the remaining teammembers in order relay learnings and feedback from customers
  • Handle customer onboarding
  • Periodically run campaigns and testing to determine user behavior, preferences, and learnings

Requirements

  • 1+ years experience in customer-focused role (service-oriented business / industry preferred)
  • Attention-to-detail
  • Positive personality and attitude
  • Strong work-ethic, and excitement to go above and beyond
  • Excellent problem-solving skills
  • Time management skills
  • Strong computer / social media skills
  • Fluency in both English and Burmese

If you're looking for a great next step in your career in an exciting team environment, you should apply now.

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About Asia Remote Jobs

👩‍💼👨‍💼: 10+   *   🏢:  Internet, Recruiting   *   📌: Remote (Work From Anywhere); Incorporated in Singapore

Asia Remote Jobs

About Us

Asia Remote Jobs' mission is enabling top young professional talent to get access to great jobs and great companies, no matter where they are physically located.

We specialize in helping young professionals find and succeed in remote (work from home) jobs that can be done from Asia's time zones.

Benefits: Why Employees Love Us

⏫Opportunities grow in your role and get promotions

🏆Award-winning company

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