- Managing the customer life cycle end to end.
- Segmenting the customers into various value bands and deciding appropriate interventions to extract higher value.
- Identify opportunities in various buckets to extract more value.
- Work on transitioning customers from low value to high value.
- Create and execute programs to enhance longevity of customers on network
- Working closely with the product teams to decide on interventions and also working with the campaign teams for running promotions.
- Work closely with the digital / mpitesan team to get customers on various digital platforms
EXPERIENCE AND QUALIFICATIONS
- Bacheolor degree
- Candidate should be strong analytically and have communication skills.
- 10-12 years of experience in telecom in similar roles
- Flexible and Agile in his approach and should be a quick learner.
- Should have worked across various organizations / roles / locations.
Only eligible applicants will be contacted directly by the Ooredoo Myanmar Talent Acquisition Team. Candidates who do not meet the requirements will be kept in our database for any future vacancies.