Desktop Engineer - Sky & F Pte Ltd | New Day Jobs (Yangon, Myanmar)

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Sky & F Pte Ltd
Remote (Asia Time Zone Permitted)

Desktop Engineer

Job Expired

Desktop Engineer

Sky & F Pte Ltd
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Responsibilities

  • Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
  • Resolve issues that occur outside work hours whenever needed.
  • Other tasks and projects as assigned by Manager or Management.


Qualifications & Experience
  • ITE/Diploma in Information Technology from recognized institutes.
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 1-2 years.
  • Understood the FSI fast pace culture.
  • Experience in financial application like Bloomberg (Installation and troubleshooting) We will provide training as well.
  • Experience in support of Avaya phone system (sometimes we need reset the phone or deploy new phone) We will provide manual and training.
  • Provide support of general IT request like VC connectivity/ Mobile Email Activation.
  • Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
  • Ability to demonstrate practical troubleshooting and problem analysis techniques.
  • Ability to plan and prioritize workload without supervision.
  • Ability to prioritize, manage and perform under pressure to meet SLA’s.
  • Excellent knowledge of Customer Service best practice.
  • Willing to work flexibly and with enthusiasm.

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