Director of Technical Operations - Frontiir | New Day Jobs (Yangon, Myanmar)

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Frontiir
Yangon

Director of Technical Operations

Director of Technical Operations

Salary : Login to view salary
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills : Leadership  technical management  lan  network operations  wlan 
Experience : 8 years and above
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Job Detail

Myanmar Net, part of the Frontiir company, is hiring a Director of Technical Operations. It is Frontiir's mission to provide affordable digital access and useful information services to people and help overcome the global digital divide.

Job Description

  • Senior technical leadership and expertise across LAN, WLAN, WAN, Unified Communications, and VPN operating environments supporting multiple data centers or PoPs.
  • Drive modernization, automation, optimization to continuously improve operational effectiveness, agility, performance, availability and cost of the network services and staff
  • Support modernized architecture and services including cloud services and SDN
  • Build and manage vendor relationships and drive cost optimisation
  • The successful candidate will have responsibility and accountability across several key areas, including:
  • Operations planning, strategy & continuous improvement efforts
  • Network tools selection, operations, and administration
  • Establish best-practice methodologies based on metrics-based KPIs for incident/change/problem management in a global, 24x7, high-availability, critical production environment
  • Drive the development of innovative network operations processes and tools from concept to delivery
  • Oversee network operations projects, including budgeting, planning, implementation, maintenance, administration, staffing and logistics.
  • Strong understanding of budgets and financials, and measuring business value with ability to manage projects to budgets
  • Mentor, manage and motivate a high-performing team of managers and engineering professionals and set clear priorities to achieve department goals and KPIs
  • Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources.
  • Support adoption of new technologies and tools, and recommend capability improvements to network and security operations.
  • Analyze network from a cost, capacity, and forecast perspective, and evaluate new network operations technologies and applications.
  • Work closely with other departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements.
  • Ensure service-level targets are met, and address all service-level complaints.
  • Network operations incident management, change management and problem management, as well as network security function
  • Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally.

Job Requirements

  • The ideal candidate should be a senior leader with strong leadership skills and solid background in network operations, engineering, tools and technologies.
  • Experience leading a network operations team in a dynamic, transformational environment
  • Proven track record of driving change and transformation in network operations processes, tools and technologies
  • Prior experience in driving and leading enterprise technology and cultural transformation programs highly desired
  • Must be technical and have a firm grasp of core network fundamentals as well as latest innovations in the industry such as software-defined networking.
  • Core network topics and technologies include: Network design, routing protocols and topology design, VPN, firewall, wireless networks unified communications, L2/L3 design, TCP/IP, DNS, DHCP, and application layer protocols such as HTTP
  • Firm understanding of load balancing and traffic management such as MPLS-TE, BGP
  • Solid knowledge and hands on experience of MPLS, H-VPLS, IS-IS, BGP, OSPF on various platforms such as Cisco, Juniper, and Extreme
  • Experience in managing cost reduction programs
  • Excellent communicator and able to drive consensus across diverse technology teams
  • Must be open to new technologies and methodologies and have the ability to successfully institute change in the organization
  • Track record in developing and mentoring staff
  • Demonstrated experience of metrics-driven management and accountability
  • At least 5 years experience of senior roles in complex network operations
  • Industry certifications such as CCIE, JNCIE, RHCE, ITIL are highly desired

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About Frontiir

👩‍💼👨‍💼: 500+   *   🏢:  Internet   *   📌: Mayangone, Yangon

Frontiir

About Us

Frontiir's mission is to provide affordable digital access and useful information services to people and help overcome the global digital divide.

Frontiir’s dynamic team is highly motivated to build and solve challenges presented in Myanmar's ICT industry. The strength of our team is rooted in our passion for technology, philanthropy and optimism for the future of Myanmar.

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