eCommerce Operations Manager - Aliza Imports LLC | New Day Jobs (Yangon, Myanmar)

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Aliza Imports LLC
Remote (Asia Time Zone Permitted)

eCommerce Operations Manager

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eCommerce Operations Manager

Aliza Imports LLC
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

About us:


We are a rapidly growing, innovative ecommerce company that has been selling goods on various ecommerce platforms for over 3 years. So far, each year we have doubled our revenue and are not planning on slowing down. Currently, we oversee 3 private label ecommerce brands. We are looking to expanding our team with this new and exciting position that will report directly to the CEO


Looking for:


A highly motivated individual with previous operations management experience preferably in ecommerce setting. Perfect candidate is a self-starter with an ownership mentality that enjoys keeping information and data organized and standardized. Ideal candidate will have a work hard play hard mentality that is looking to grow their career to the next level within a rapidly expanding company. 


Responsibilities:


Supply chain management --


  • Monitoring inventory levels and providing suggestions on product reordering quantity and timeframe. Forecasting inventory
  • Drafting, sending to suppliers and checking contracts for new and old products
  • Keeping track of suppliers completing all of their contract obligations (mostly making sure the goods are completed on time as described in the order contracts)
  • Filling out inspection requirements files; scheduling product inspections; checking the product inspection reports
  • Managing product shipments by getting shipping quotes and booking freight forwarding services with logistics companies.
  • Keeping track of current product orders on the order tracking excel spreadsheet


Supplier Communication – 


  • Providing any information/support the suppliers may need in regard to the products, shipping and production
  • Requesting product quotes for new and old products
  • Requesting and managing product samples
  • Relaying new product information provided by the management
  • Sending requests for quotations for new products on Alibaba.com
  • Become a link between management and supply chain by reporting


Working in Amazon’s Seller Central – 


  • Creating shipping plans
  • Amazon listing upkeep
  • Inventory reconciliation
  • Amazon listing creation
  • Creating fulfillment orders for products sold through other channels besides Amazon Monitoring listing health
  • Any other upkeep duties as needed


Customer Service across all channels – 


  • Answering customer messages on Amazon and brand websites
  • Replying to reviews on Amazon.
  • Handling any customer issues



Product Research and Development –


  • Find new lucrative product ideas on Amazon that align well across company’s brands
  • Come up with insights on new product differentiation by reading through competition customer reviews on Amazon
  • Aid in new product creation if necessary
  • Manage new product launches via Facebook and launch services



Qualifications:


  • Genuine enjoyment of managing and improving day to day business operations
  • Genuine enjoyment of keeping information organized and processes lean
  • Ownership mentality
  • Bachelor’s (Master’s preferred) degree in business management or finance
  • 3-5 years of experience in operations management in ecommerce
  • Developed critical thinking skills with ability to independently identify issues and bring solutions to the table
  • Proficiency in Microsoft Office (emphasis on Excel)
  • Excellent written and verbal communication skills
  • Curiosity for learning new skills and processes


Schedule:


  • Remote
  • Full time on weekdays
  • Few hours on weekends for customer service duties


Pay:


  • Salary depending on skill level
  • End year performance tied bonuses

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