Field Service Engineer (Myanmar) - Sungrow Power Supply Co., Ltd. | New Day Jobs (Yangon, Myanmar)

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Field Service Engineer (Myanmar)

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Field Service Engineer (Myanmar)

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Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Position Summary

The Field Service Engineer is responsible for providing high quality customer support through

on-site services in product commissioning, maintenance, repairing and training, as well as

supporting the customer through service hotline and email. This is a permanent full-time role

with frequent inter-state and occasional overseas travel.

Key responsibilities:

-Conducting field services in pre-commissioning, commissioning, maintenance work, fault

diagnosis and repairs.

-Be the point of contact for customers and provide remote support through telephone and

email

-Ensuring that the field services comply with the local work health and safety requirements

-Planning and coordinating tasks as well as liaising with other divisions of the business to

complete jobs in a timely manner

-Keep a good record of the spare parts/unit inventory, usage and service expenses

-Communicate with the management, sales team, local service partners and customers to

support the business development.

-Providing product trainings to the customers and local service partners

-Travel to China to receive product training at least once a year (subject to travel condition)


Skills and experiences required:

-Strong understanding of electrical and safety standards and licensed to carry out electrical

work

-Good command of English, both speaking and writing

-Excellent and professional telephone customer service skills

-Superior time management and organisational skills

-Be a team player and great attention to detail

-Ability to multi-task with excellent follow up skills and attention to detail.

-Responsible for the work and your customer


Skills and experiences preferred:

-Experience in a technical support or customer service role

-Experience in commercial/utility scale PV/ESS projects


About Sungrow

Sungrow Power Supply Co., Ltd (“Sungrow”) is the world’s most bankable inverter brand with

over 154 GW installed worldwide as of December 2020. Founded in 1997 by University

Professor Cao Renxian, Sungrow is a leader in the research and development of solar

inverters with the largest dedicated R&D team in the industry and a broad product portfolio

offering PV inverter solutions and energy storage systems for utility-scale, commercial, and

residential applications, as well as internationally recognized floating PV plant solutions. With

a strong 24-year track record in the PV space, Sungrow products power installations in over

150 countries.

As a leader of innovation in the solar industry, Sungrow possesses a dynamic R&D team which

consists of over 1800 employees. The Company has also invested its own in-house testing

center approved by UL, CSA, TÜV Rheinland, and TÜV SÜD. In 2019, Sungrow launched the

world’s largest inverter factory. The Company's global annual production capacity reaches 90

GW, including 10 GW of India factory.

Offering a wide range of solutions and services, Sungrow is committed to providing clean

power for all and is steadfast in its efforts to becoming the global leader of clean power

conversion technology. Learn more about Sungrow by visiting www.sungrowpower.com

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