Take ownership of support tickets for the customers […]
Remote adhoc customer support when necessary […]
Give feedback to the sales department for the purpose of writing quotes and proposals […]
At least 2 years of work experience as an IT consultant or other relevant position
Strong English communication skills both written and verbal […]
Experience with Microsoft 365 Exchange, Teams, SharePoint, OneDrive etc.
Significant desktop and laptop computer, tablet and smart phone support experience […]
Experience with routers, switches, firewalls in site environment
A demonstrated commitment to accuracy...