IT Support Associate - GoGlobal | New Day Jobs (Yangon, Myanmar)

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GoGlobal
Remote (Asia Time Zone Permitted)

IT Support Associate

Job Expired

IT Support Associate

GoGlobal
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

About us

GoGlobal is the world’s fastest growing, privately owned Global Employer of Record (EOR) service provider with a globally distributed and remote workforce.

  • GoGlobal’s technology-enabled EOR solution allows businesses of all sizes and geographies to hire staff globally without the need to set up a local entity, opening new doors to rapid expansion and growth. GoGlobal clients can hire top talent anywhere in the world – quickly, cost effectively and compliantly.

We are looking for an IT Support Associate with experience in Microsoft and Zoho products.

Job responsibilities will include:

  • Zoho User Management - Employee onboarding, policy setup, user management. Main products we use are Zoho People and Zoho Expense
  • IT Helpdesk: Resolve IT issues reported by team on Hardware and Software (Windows, O365, Teams, SharePoint, Windows, Zoho, Xero etc.)
  • Employee Onboarding: Onboard internal employees by creating their Email accounts, SharePoint access, Teams, Setting up their new laptops
  • Create user accounts on SharePoint, zoho systems, accounting system, and all other applications
  • Document Standard operating procedures and documents for internal usage
  • Involve in various IT initiatives and IT Security initiatives
  • Purchase laptops and maintain hardware database and assignments matrix
  • Other ad hoc IT responsibilities as assigned by the reporting manager
  • Exposure to working in MS Forms, Zoho forms, Zoho flow, Zoho CRM, Zoho Campaigns

Skill Sets

  • Basic knowledge of SharePoint, OneDrive, Microsoft Windows and all Microsoft O365 applications is mandatory
  • Working experience in Zoho platform – Zoho people preferred
  • Exposure to O365 and SharePoint Administration
  • English communication - both spoken and written
  • Must be flexible to support in different timezones

Why join us?

At GoGlobal, we strive to build a remote global workplace culture where people stay engaged, empowered, curious, and entrepreneurial.

  • Work from Anywhere policy where people can maximize the full potential of themselves by choosing how they work, when they work, and where they work.
  • Flexible Vacation for employees who pass probation
  • A diverse & international team
  • Personal development opportunity

Due to the large volume of applications we receive, we will only be able to contact those candidates who are being most actively considered for the position.

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