IT Support Engineer - TRAINOCATE (S) Pte Ltd | New Day Jobs (Yangon, Myanmar)

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TRAINOCATE (S) Pte Ltd
Remote (Asia Time Zone Permitted)

IT Support Engineer

Job Expired

IT Support Engineer

TRAINOCATE (S) Pte Ltd
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Responsibilities

  • To maintain our current equipments (Cisco routers/Switches/ASA/Mobility/Unified Communications/Data Center).
  • Remote lab setup, support and troubleshooting for classes / customers.
  • Securing our network by enforcing policies and access restriction.
  • Responsible to provide technical support and ensuring the lab infrastructure is well integrated, properly configured, tested, secured and available for service at all times.
  • Optimizing network performance to improve our customer experience.
  • Constantly updates job knowledge by reading the latest publications posted by our vendors, attending trainings and acquire certifications when required.
  • Reporting of daily network operations and activities.
  • Other ad-hoc duties.


Skills And Qualifications
  • Good communication skills, both oral and written in English.
  • Diploma / Degree in IT, Computer Studies or equivalent.
  • Minimum 1 year working experience in networking field.
  • CCNA or above.
  • In depth understanding of Cisco routing and switching technologies will be an added advantage.
  • Ability to identify network or systems issue and to provide a quick fix for our customers.
  • (Document and perform escalation when needed to look for a permanent solution if it is a recursive issue).
  • Knowledge on windows operating systems (e.g. Windows Server 2008/2012/2016) and other open source operating systems will have an added advantage.
  • Ability to setup AD/DNS/NTP/DHCP on windows server environment
  • Team player with a pleasant personality.
  • Able to work with minimum supervision and multi-task.
  • Meticulous, proactive, responsible and willing to learn.
  • Able to work under pressure.

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