IT support executive - COSMO SOFTWARE CONSULTING PTE. LTD. | New Day Jobs (Yangon, Myanmar)

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COSMO SOFTWARE CONSULTING PTE. LTD.
Remote (Asia Time Zone Permitted)

IT support executive

Job Expired

IT support executive

COSMO SOFTWARE CONSULTING PTE. LTD.
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Job Expired
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Job Description

  • First line support for a streaming platform.
  • All interactions to be done through text based chat.
  • We are looking for global 24/7 support. We have some support based in the USA. We are now looking for people who could work the following days at the following time:
  • Saturday / Sunday, any shift (fully open)
  • Week days outside the US working hours i.e. 9am to midnight SG time zone.
  • part-time accepted, especially for week-ends slot
  • remote working accepted as long as you can prove you have a good connection (speed test).
Must Have
  • secondary school education minimum
  • basic maths (to compute cost of services)
  • proficiency in written english
  • proficiency with computers and computer systems,
  • Extremely nice attitude, slow to anger, problem solver and customer service mentality.
Nice To Have
  • oral proficiency in english
  • knowledge of streaming software, or streaming technology as a user (gamers, video conferences, ...)
Recruitment Process
  • candidates will go through first verification of credentials / education / capacity
  • shortlisted (1) applicants will go through an in-house practical english test with our Los Angeles based production team. Chat first (same conditions as final work), then orally through a video conferencing software to be decided.
  • shortlisted applicants (2) will go through in house training on our systems for a week or two (paid).
  • Finally, several positions are available for all those who will have succeeded.

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