Manager,Training - Manulife | New Day Jobs (Yangon, Myanmar)

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Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills : Communication skills  Problem Solving  Analytical skills 
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

This Position Description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification.


  • Conduct training needs analysis of Insurance Specialists, Business Development Managers, and all relevant staff of partner banks
  • Identify and formulate training agenda on critical areas such as:
  • Sale skills training,
  • Product knowledge training (initial and refresher),
  • Referral process training,
  • New product launch training, and
  • New regulations/IT systems training
  • Ensure training agenda appropriately reflects the different referral channels including Contact Centre, Branch Manager, individual referrers (sales, tellers, operations… etc.)
  • Support the establishment of a comprehensive training curriculum for Partnership Distribution channel

This Position Description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification.

Role Summary

  • Support the Head of Manulife Academy to drive key initiatives
  • Conduct learning needs analysis through continuous measuring and monitoring
  • Develop learning solutions to support BUs to achieve Company’s business goals.
  • Develop learning content in line with Manulife Academy curriculum.
  • Implement training initiatives including but not limited to training delivery
  • Identify, develop and deliver training and coaching programs related to sales and sales management.
  • Constantly analyze sales force training needs to develop new training programs or modify and improve existing programs for better result
  • Develop and organize training manuals, multimedia visual aids, and other educational materials as required
  • Prepare, control and monitor training budget and cost review for department
  • Support the logistic needs & arrangement to Training Manager for all training events
  • Any other ad-hoc duties for special projects & perform as assigned by CAO


  • Responsible and attentive to details
  • Good communicator and good team player
  • Good analytical and problem solving skills
  • Good command in spoken and written English and Burmese
  • Well-organized, independent, self-motivated, hardworking and able to work under pressure
  • Good relationship with the internal & external stakeholders
  • Proficient in MS Office PPT / Word / Excel
  • Honest, ethical and with integrity
  • Meticulous with a keen eye for details
  • Team player
  • Proactive and positive
  • Desire to upgrade and hardworking
  • Enjoy working with people and data
  • Able to keep records systematically

If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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