.Net Business Support Engineer - iScale Solutions | New Day Jobs (Yangon, Myanmar)
Easy Apply (iScale Solutions) .Net Business Support Engineer job. View job description, responsibilities and qualifications. See if you qualify!
.Net Business Support Engineer
| Job Type | : | Full-Time |
| Education Requirement | : | Bachelor Degree |
| Skills | : |
| Experience | : | 3 to 5 years |
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Job Detail
- Communicate with different Edenred BUs to receive, collect and clarify issues, keep following issues until close by respecting the SLA.
- Investigate issues, including reproducing, debugging and log analysis.
- Closely work with team leader and development team to understand the product insight, including features, detail logic, data relationship, hosting etc.
- Closely work with infrastructure and security team to properly deploy, configure and monitor the applications.
- Provide valuable inputs to product team to improve the product.
- Write and maintain technical support documentations (SOP, FQA etc.)
- Help desk tickets maintenance, to communicate with the stakeholders via help desk and keep the tickets’ status up to date.
- Work with shift mode and with hotlines.
- Bachelor degree or above in computer science or equivalent.
- At least 2+ year’s software maintenance and support experience.
- Familiar with development tools including Microsoft Visual Studio 2015 or above, C#, SQL Server Management Studio, IIS, Git.
- Familiar in Database operation and SQL statement (MSSQL).
- Familiar with writing unit test to simulate the issues.
- Know-how about web developments: asp.net web forms, MVC, WCF, REST API, JavaScript, JQuery, CSS and CSS frameworks
- Strong desire to learn, result oriented, responsible and good willing to grow with the organization.
- DevOps experience is a strong plus.
- Good communication skills in English (listening / probing, writing, speaking);
- Mandarin is a plus.
- This is a remote position.
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