NOC Tier II Engineer [100% Remote / Work From Home] - Bold Business | New Day Jobs (Yangon, Myanmar)

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Bold Business
Remote (Asia Time Zone Permitted)

NOC Tier II Engineer [100% Remote / Work From Home]

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NOC Tier II Engineer [100% Remote / Work From Home]

Bold Business
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

Looking for an exciting career in telecom? Our client is looking for talented telco professionals to join our team.

We are looking for a high energy NOC TIER 2 Engineer and superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24x7 Network Operations Center. In order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you.

If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.

Responsibilities

  • Troubleshoots layer 1, layer 2 and layer 3 issues.
  • Works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues
  • Perform network support, hardware configuration and validation of network related devices such as xDSL modems, network interface devices, Layer 2/Layer 3 switches, firewalls, routers, VoIP, and analog voice services will be required on a daily basis
  • Evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution
  • Work with other team members to resolve incidents and ensure timely resolution
  • Process all service requests for new or modified services as they are required
  • Monitor open trouble incidents and ensure timely resolution
  • Monitor network components (routers, switches and other items)
  • Identifies problem and risk areas and is able to advise management of actions required to mitigate their impact
  • Notify management of major network outages and resolutions
  • Other duties as assigned.

Qualifications

  • Degree in IT, Engineering, Computer science, Information System or any related area of study with direct NOC experience
  • Experience supporting a network of systems.
  • Experience monitoring applications, servers and routers located in multiple sites.
  • Strong problem solving and troubleshooting skills are required. The ability to identify and analyze problems swiftly on Cisco equipment from layer 1 to layer 3 is absolutely key
  • Technical Expertise: Routing, Switching (Cisco, Meraki, Aruba, Fortinet and Dell) & Wireless Meraki AP’s.
  • Experience working in any Software Defined - WAN (SD-WAN) is a plus
  • Knowledge of networking concepts and troubleshooting practices. Knowledge of TCP/IP, DNS, MPLS/VPLS, BGP, EIGRP, SNMP and utilities such as ping, traceroute, mtr and telnet.
  • Experience configuring and supporting monitoring tools such as Solarwinds, NAGIOS, and LogicMonitor.
  • Experience contacting network carriers to report circuit outages.
  • Experience configuring and supporting Firewalls a plus
  • Excellent verbal and written communication skills
  • Strong critical thinking, analytical and decision-making skills
  • Excellent project management skills and strong ability to prioritize & customer oriented
  • Cisco CCNA or higher.

Why We Think This Job Is Great

t’s a full-time, 100% remote position where you’ll work from home. You’ll have clear goals and resources you need to lead and deliver. How you execute and deliver is up to you You’ll be eligible for company benefits including health coverage, vacation leave, and life insurance

About Us

Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.

If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.

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