Operations Manager - ROAS Media | New Day Jobs (Yangon, Myanmar)

OPERATIONS MANAGER - DIGITAL MARKETING

ABOUT ROAS MEDIA

We’re not your typical agency. We don’t work like one, sound like one, or act like one.

ROAS Media specialises in executing world-class advertising strategies for established brands looking to expand their business globally at an accelerated pace.

We partner with global brands, celebrities and some of the fastest growing disruptor brands.

Founded in 2017, ROAS Media is now one of Facebook's Top 3 largest independent agencies in Asia Pacific in terms of media budget under management.

OUR CULTURE

We’re a young, fun, and dynamic team who excels at the job and knows how to have serious fun in the process. Idea creation, individual learning, and celebrating team successes are an important part of our culture. So we invest 110% into the care and professional development of our team members. We are respectful of others and believe that inclusivity and team support are key to an awesome workplace

Job Description

• Analyze and maintain Client Service Level Agreements.
• Define and implement any corrective actions needed to meet operational performance.
• Conduct regular one-on-ones with direct reports to review individual performance and the performance of their team.
• Create a positive work environment through employee engagement.
• Resolve employee relation issues in a professional and timely manner.
• Participate in cross functional meetings to review information received from operational support functions and partner to define action plans that resolve issues and drive continuous improvement.
• Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs and make adjustments to meet changing requirements.

Qualifications

• 3-5 years of experience in digital marketing agency preferred
• Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback and analyze and improve work processes.
• Establish a course of action for self and others to accomplish a specific goal
• Work well under pressure and follow through on items to completion while maintaining professional demeanor
• Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
• Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
• Willingness to work.

The Operations Manager role is 100 % remote work.