Operations Specialist - Viventis Search Asia | New Day Jobs (Yangon, Myanmar)

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Viventis Search Asia
Remote (Asia Time Zone Permitted)

Operations Specialist

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Operations Specialist

Viventis Search Asia
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

Industry: Outsourcing/Offshoring

Job function: Finance

Seniority: Associate

Job Details:

  • Work From Home
  • Global Capacity Center
  • Shifting Schedule
  • Voice based operations
  • Remote/Virtual Hiring Process

  • Benefits:

  • Competitive Compensation
  • 15% night differential pay
  • Annual Performance Appraisal (Merit-based compensation or Pay-for-performance)
  • Early Retirement Plan
  • Medical coverage plus free dependent on first day of employment
  • Life insurance
  • Paid time-off and sick leave with option to cash-out or carry over unused paid time-off
  • Tuition Fee Reimbursement Program
  • Wellness Programs
  • In-house fitness center with personal trainer
  • Shuttle service to and from key point areas
  • Free parking space and provision for bike racks
  • State-of-the art-building facilities – Basketball and Tennis courts, Olympic sized track, amphitheater, karaoke rooms, sleeping quarters, shower rooms, onsite food options like Seattle’s Best, Barrio Fiesta, Fruitas, Potato Corner, Hen Lin and more

  • Responsibilities:

  • Performs a variety of operational tasks for complex securities or cash related transactions or processes that require extensive knowledge of unit functions and systems.
  • Duties may include: differentiating, processing and reconciling transactions; researching inquires; resolving customer complaints; reviewing time sensitive and/or less complex to moderately complex documents; revising departmental procedures
  • Coordinates situations involving multiple departments
  • May provide department level reporting using multiple sources
  • May provide training or work direction to junior level staff
  • Provides back-up for other desks
  • May have extensive customer contact; works under minimal supervision.

  • Requirements:

  • Completed atleast 2nd year in College (Bachelor's Degree) or finished 2 or 3 year Associate course
  • 2 - 3 years of experience in a back office and voice process combined which requires: complex processing (end to end process); domain knowledge; and extensive research in a BPO/KPO set-up
  • At least 2 years of relevant experience in Finance
  • Amenable to work in shifting schedules
  • Amenable to work in McKinley Hill, Taguig after the pandemic

  • Preferred:

  • Background in securities operations (e.g trade processing, trade booking, brokerage services, etc), experience in risk services and quality assurance
  • Highly analytical and keen to details
  • Good communications skills

  • The recruitment process including the interviews and exams will be done remotely.

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