Industry: Outsourcing/Offshoring Work From Home Global Capacity Center Shifting Schedule Voice based operations Remote/Virtual Hiring Process
Job function: Finance
Competitive Compensation 15% night differential pay Annual Performance Appraisal (Merit-based compensation or Pay-for-performance) Early Retirement Plan Medical coverage plus free dependent on first day of employment Life insurance Paid time-off and sick leave with option to cash-out or carry over unused paid time-off Tuition Fee Reimbursement Program Wellness Programs In-house fitness center with personal trainer Shuttle service to and from key point areas Free parking space and provision for bike racks State-of-the art-building facilities – Basketball and Tennis courts, Olympic sized track, amphitheater, karaoke rooms, sleeping quarters, shower rooms, onsite food options like Seattle’s Best, Barrio Fiesta, Fruitas, Potato Corner, Hen Lin and more
Performs a variety of operational tasks for complex securities or cash related transactions or processes that require extensive knowledge of unit functions and systems. Duties may include: differentiating, processing and reconciling transactions; researching inquires; resolving customer complaints; reviewing time sensitive and/or less complex to moderately complex documents; revising departmental procedures Coordinates situations involving multiple departments May provide department level reporting using multiple sources May provide training or work direction to junior level staff Provides back-up for other desks May have extensive customer contact; works under minimal supervision.
Completed atleast 2nd year in College (Bachelor's Degree) or finished 2 or 3 year Associate course 2 - 3 years of experience in a back office and voice process combined which requires: complex processing (end to end process); domain knowledge; and extensive research in a BPO/KPO set-up At least 2 years of relevant experience in Finance Amenable to work in shifting schedules Amenable to work in McKinley Hill, Taguig after the pandemic
Background in securities operations (e.g trade processing, trade booking, brokerage services, etc), experience in risk services and quality assurance Highly analytical and keen to details Good communications skills
The recruitment process including the interviews and exams will be done remotely.