Assessing and specifying market requirements for current and future products and services by conducting market research supported by visits to/ engagement with customers and non-customers.
Development of new Product and Service Offerings
Driving a solution set across development teams (primarily Development/Engineering and Operations) through market requirements, product contract, and positioning.
Performing sourcing, negotiations, and contracting process with external vendors for development of products.
Building business case, modelling, definition, proposals, and approval papers for new products and services.
Gathering competitive market offerings and pricing.
Identification of potential market space and size.
Providing customer engagement on the products and services
Resolving business operational issues (communicating with different supporting functions internally and with external partners) and keeping aligned within the direction of business goal.
Developing end-to-end process for order flow through and product services operating and support structure.
Managing and providing specification for configuration of business support system, e.g. billing and quotation tool systems and provisioning forms (automated service request)
Managing and driving Customer Satisfaction and Demand Surveys
Conducting or arranging product and services training/briefing for customers
Keeping updated on market technology developments for regular review of product risk and roadmap.
Involving with UAT of products before production/launch.
Performing projection and monitoring of product revenue, cost, and P&L
Engaging Customer to manage their requirement on the products and services
The ideal candidate should possess:
Minimum 5 years’ experience in business to business product and solution management. Requires experience in Business Development, Sales, Pre-Sales or Product Management.
Minimum Engineering / Computing degree.
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