The Project Manager is required to have good supervisory skills, communication skills, good Project Management skill and minimally six (6) years of working experience with at least three (3) years of project management experience.
The PM is expected to work after office hours and weekends (approximate 10-20 weekends in a year) for Infra Tech Refresh project, Storage Tech Refresh project and any relating infra/application migration works. The PM may have to work after office hours (either onsite or remote) in the case of any escalations or issues in the project.
At least a degree in Computer Science, Information Technology or its equivalent.
Six (6) years or more of relevant work experience, preferably in ICT infrastructure
system/network support and maintenance.
At least three (3) years of project management experience.
Certification in Project Management and/or ISMS, GSEC, CISSP, ITIL, COMIT, AGILE, CLOUD
COMPUTING CERTIFICATION or equivalent will be an added advantage.
Working with the project vendors to provide technical consultancy and support to the operational users in the enhancement of existing applications technologies and systems, review and endorse technical design for all projects, work with users and vendors to implement enhancements that meet users’ requirements and thus enhances the current work processes.
Working with the project vendors to identify, evaluate and provides recommendation on the technical refresh of the systems and technologies that would benefit SPS.
Working with the project vendors to identify and provide advice on technical specifications for effective and reliable systems that meet users’ requirements.
Working with the project vendors to plan, manage and ensure the progress of relating projects and resolve arising issues to ensure the timely completion of the projects as scheduled.
Ensure that the systems adopted by SPS are IM8 compliance, up-to-date, cost effective and meet operational requirements.
Manage and monitor the performance of the vendors engaged for the projects to ensure their contractual and Service Level Agreement (SLA) compliance, and to take appropriate corrective actions in cases of poor performance.
Manages and provides weekly reporting of status on project schedules, scopes in an accurate and timely manner and prepare and distribute regular performance and status reports as required.
Coordinates work with vendors to conduct site surveys, quality checks and job audits
Provides regular review and ensure existing or new security compliance and audit requirements for the system
Provides operations planning and supports – including Security and UAT/Disaster Recovery test for the system.
Ensures that all documents are up to date
Arrange for a stand in on-site headcount from awarded vendor to facilitate the above-mentioned
responsibilities during absence.
In the case of any troubleshooting or technical issues, the PM are required to coordinate with the
vendor till the issue has been resolved or addressed. The PM may be required to be on-site with
the project vendors depending on the situation and urgency.
Escalating any deviations in project timelines, incidents, relevant concerns to the Agency POC and
providing follow up
To vet through and ensure accuracy in any necessary paperwork and technical documentations
provided by the project vendors.