Regulatory Risk Program Manager - STANDARD CHARTERED BANK (SINGAPORE) LIMITED | New Day Jobs (Yangon, Myanmar)

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Remote (Asia Time Zone Permitted)

Regulatory Risk Program Manager

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Regulatory Risk Program Manager

  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Standardization and Digital initiatives (SS)

Develop operational strategic direction and roadmap for assigned strategic intiatives, aligning with enterprise strategy and investment appetite to ensure business outcomes, standardization and digital initiatives are optimised

Support (or Drive as required) transformational initiatives, foster ideation and structure execution to ensure that business process outcomes are in harmony with our organization’s strategic goals; such as streamline processes, enhance productivity, reduce risk, improve controls, leveraging technologies.

Support (or Drive as required) holistic approach to process innovation by accelerating digitization of business process and increase efficiencies in discussion with global Products, Compliance teams, COO, TB Sales and Country operations

Develop “efficiency and effectiveness’ strategy in support of offshoring and/or near shoring to assist in achieving financial performance and operational excellence agendas.

Develop clear roadmap to drive digitisation (manual to electronic) and implement plans to improve service delivery capability in Regions/Countries & offshore.

Create & encourage innovation friendly organisational environment within team; research market trends related to process, technology & innovation (inside & outside operations) and share ideas within SCB to seek support to implement & encourage creative thinking across organisation.

Formulate Best in class practices and apply agreed methodologies in driving operational effectiveness outcomes.

Collaborate with Technology on digital agenda, pre-empt disruptive forces and commercialise innovative use of technologies

Collaborate with Architecture, Technology and Operations teams in countries and GBS to seek opportunities to refine and simplify processes that will lead to improve speed of execution, improve client delivery & contribute to any business efficiency targets.

Business Efficiency and Performance Measurement (SS)

Measurement and tracking of funded initiatives which deliver the business efficiency saves ensure tha PMO standards are followed.

Responsible for efficiency tracking & reporting to COO MT. Ensuring discipline and due process for timely delivery against performance targets through effective & regular engagement with Regional & Country operations.

Provide regular accurate updates to management on business performance; ensure that issues are escalated in a timely fashion, with clear actions with timelines and ownership to remedy such escalations are agreed and close accordingly.

Measuring the “Cost to Serve” from operations and service perspectives across bellwether products with capability to have conversations to drive the right client behaviour.

Establish “Target MIS” to feed into global reporting dashboard across Operational Metrics, Risk & Control, Client Profitability, Client Experience, and Business Efficiency, where applicable.

Business Planning & Governance (SS)

Lead and coordinate the budget forecasting and planning cycle’s in line with timeline as defined by Group Finance & our business partners

Lead timely review of cost performance and delivery of saves against 5-year efficiency road map

Analyse performance and productivity metrics

To lead on the development and implementation of policies for business planning, performance and risk management.

Represent Operations at any relevant Group Committees as required.

Regular review of business performance metrics including Key Performance Index (KPI), Cost per transaction and take appropriate steps with relevant teams (Group, Region & Country) immediately upon detection of anomalies.

Design and implementation of Transparent Performance Metrics in line with strategic plan.

Budgeting / Costs / Financial Governance (TB)

Cost Centre restructuring initiative to align cost and FTE insights between financial reporting and Client Journey / Product pillars

Tracking of benefit realization from initiatives across headcount movements and productivity metrics, incorporating standard approach to FTE requirements in capacity models

Establish and operationalize monthly governance of target delivery. Design process to ensure continuous adherence & attention from Group, Region and Country (including GBS). Ensuring visibility to and engagement from Business heads in addition to Operations

MI & Analytics (TB)

Streamline MI across all TB Operations

Establish advanced analytics function responsible for building models, identifying trends and opportunities, visualizations, investigations and other ad-hoc requirements

Aligning MI to CJ & single scorecard requirements across TB Operations

Robust governance model around TB Operations MI architecture – DOI and BOW catalogue for all sources, outputs and methodologies. Including second line data governance and quality assessment across all MI sources and first line for outputs

Stakeholder Management

Building strong, influential & trusted stakeholder relationships at all levels; with focus on senior group level stakeholders

Act as a conduit between all key stakeholders and the TB COO management team to ensure that our strategic agenda is delivered effectively despite potentially conflicting agendas & priorities of our stakeholders.

Effectively communicate the strategic agenda and progress through regular face to face engagement & timely communication (e.g. via email, in PED steering committees, business forums & project updates)

Responsible for creating a stakeholder engagement plan & ensuring that this is delivered against.

Key Stakeholders

Various depending on project


Regulatory & Business conduct

Create a climate where risk issues are surfaced without fear and resolved as part of our culture.

Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group’s ability to remain within risk appetite.

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead the TB SS Business Efficiency function to achieve the outcomes set out in the Bank’s Conduct Principles: such as Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.

Promote the Group’s brand and Here for good with employees, clients and regulators.

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Maintain effective communication with key stakeholders, including regulators and staff.

Our Ideal Candidate

Exp in first line regulatory change

Exp of transformation work, strategic design and sustainability programs

Experience of handling large production teams and in remote location

Academic or Professional Education/Qualifications; University educated

Licenses and Certifications/accreditations; none additional

Professional Memberships; relevant memberships to be agreed

Bank training; none additional

Languages; English

If you're ready to take on your next challenge, apply now.

Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages.

How To Apply

Please visit - to apply now and take the next step in fulfilling your potential.

You can search and view current opportunities across our global organisation and apply immediately by visiting

To help speed up your application, please note the following:

  • You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
  • Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
  • We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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