At SYKESHome, we help people one caring interaction at a time - that includes you! We're hiring Bilingual (English/Spanish) Customer Service Representatives to answer questions and provide solutions to customers from the comfort and safety of home! Begin a remote career with a team that pioneered work-at-home more than 20 years ago, representing many of the world's leading brands. You'll shine in this role if your idea of the perfect job includes a fast-paced day full of problem-solving and connecting with customers by phone.
Work With Us And You'll Enjoy
- Full-Time Schedule (40 hours/week)
- 100% Paid Training
- Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan
- Paid time off
- Tuition reimbursement
Note: In order to qualify for home-based positions, you'll need to provide a wired headset and hard-wired Internet with a 5 MBS upload and download speed. Your Recruiter will discuss this and any other equipment that may be required.
SYKESHome provides remote jobs within the footprint of a global company, a team of more than 55,000 employees serving major brands around the world. Recently, SYKESHome was named #8 on the list of the Top 100 Companies for Remote Jobs (to work for) by Flex Jobs.
Working with SYKESHome offers a flexible, commute-free alternate to a traditional job. As a Customer Service Agent, you'll utilize your strong people skills to connect with customers, right from the comforts of your own home. The SYKESHome team believes their people are their most valuable asset and provides world-class training, benefits, and growth opportunities to help their employees become the best in the industry. Work from home with an experienced, trusted leader offering remote opportunities. Apply now!
Apply With Us, If You Possess
Required qualifications, skills and experience
- A high school diploma or GED and are at least 18 years old
- The ability to connect with customers with empathy & offer helpful solutions
- Excellent listening & communication skills, both written and verbal
- Bilingual communication skills (English/Spanish), both written and verbal