Remote Customer Service Officer - PRISM+ | New Day Jobs (Yangon, Myanmar)

Easy Apply (PRISM+) Remote Customer Service Officer job. View job description, responsibilities and qualifications. See if you qualify!

PRISM+
Remote (Asia Time Zone Permitted)

Remote Customer Service Officer

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Remote Customer Service Officer

PRISM+
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail

We are looking for a remote Customer Service Officer based in Malaysia with the following attributes:

Responsibilities:

  • Respond to emails, live chats, moderate social media comments, and make phone calls.
  • Assist customers in troubleshooting hardware and software issues (related to gaming).
  • Report to CS managers and liaise with teams from Singapore and the Philippines for daily operations, delivery schedules, etc.

Qualifications:

  • College Degree Holder
  • Strong writing and speaking skills in both Mandarin and English.
  • Accepting candidates who are based in or willing to relocate to Klang Valley (Kuala Lumpur, Selangor and Putrajaya)

Preferably with Experience in the following fields:

  • Zendesk
  • Gaming Hardware (mainly monitors) and smart TV's
  • Background in the customer service industry

Since the position is a work from home set-up make sure that you have the following:

  • A stable internet connection.
  • Laptop or personal computer.
  • Headset or earphones.

Why join us?

  • PRISM+ is a great place to push your career to the next level.
  • At PRISM+, We operate with the shared values of integrity, quality and accountability in everything we do. 
  • PRISM+ work culture is built on collaboration and innovation as we believe that innovation and teamwork is our key value to success, and we practice it in everything we do. 
  • Exceptional learning and professional development opportunities.
  • Our people are our brand, PRISM+ is where friendly, intelligent, and forward-thinking people gather. This is a chance to work within a culture of camaraderie and grow your career the way you want. So, come for the big opportunities and stay for the people.

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