Job Description Benefits including medical, dental, life, vision insurance, company matched 401K, and generous paid time off Hands-on, 100% paid training Opportunities for advancement and professional development Personal benefits of working from home including saving time, money, and the environment. Requirements Ready to work, committed to your own success, and eager to learn Friendly, empathetic, and professional An excellent communicator who likes to solve problems and connect with people via phone Able to navigate multiple screens on a computer while helping customers Able to provide a stand-alone monitor, USB corded headset and a quiet, distraction-free home workspace (we'll provide the rest!)
Remote Healthcare Customer Service Agent
At SYKES, we help people one caring interaction at a time and that starts with YOU! As a Healthcare Customer Service Agentfor SYKES, you will provide support to customers right from the safety, comfort, and convenience of your own home. Agents supporting SYKES healthcare clients are empathetic, helpful, and resourceful, and typically have some healthcare industry or related experience.
Founded in 1977, we are a trusted work from home company. While other companies are learning how to set up virtual work for the first time due to COVID, SYKES has more than 20 years of experience offering 100% virtual work, which benefits our customers and you! In fact, 96% of our work at home agents tell us they are very satisfied with SYKES as a place to work.
As a Remote SYKES Healthcare Customer Service Agent, you'll enjoy...
Apply With Us, If You Possess
Required qualifications, skills and experience
Desired Qualifications, Skills And Experience
- A high school diploma or GED and are at least 18 years old
- Excellent communication skills, both written and verbal
Preferred Experience Experience in healthcare or a related industry Experience providing customer service via phone
SYKESHome is part of a global company with more than 55,000 employees serving major brands you love. Every time we help people answer a question, solve a problem, or find a solution, we create a meaningful connection and job fulfillment. Our teams become friends and are part of our family.