PC eSupport Inc. is a US based company established in 2003 that provides national on-site and remote support to both commercial and residential clients in the United States & Canada, along with remote support in the United Kingdom. We have an office branch located in Mandurriao, Iloilo City where we have our staff consist of highly trained technicians that are familiar with many computer programs. We hold our technicians to extremely high standards in order to provide exceptional service to our customers. Upon hire, we have an extensive training and testing process. The majority of our calls consist of Virus & Spyware related issues and we have a specialized technical team for this category. Our number one goal is customer satisfaction, and we strive to make each and every call exceptional
Remote Tech Support Specialist
(Western Visayas – Mandurriao, Iloilo City)
The Technical support specialist will be taking customer calls and chats for remote repairs using screen sharing technology. The majority of our calls are for virus removal.
– Call center friendly voice
– Familiar with manual virus / spyware removal (other than running an antivirus scan)
– Must be available full time for overnight shifts Philippine time, 5 days per week.
– Must be reliable!
If you are interested in the position.
Please submit the following requirements.
- Attach a 30- 60 second voice recording (WAV or MP3 format) introducing yourself and letting us know why you believe you are a match for this position.
- Include a short list of manual virus removal tools (Tech tools, not antivirus scanner programs) in your cover letter or application.
Applications without all 3 items will NOT be considered.
Training fee will be provided.