Remote Technical Support (Javascript) - Boost Commerce | New Day Jobs (Yangon, Myanmar)

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Boost Commerce
Remote (Asia Time Zone Permitted)

Remote Technical Support (Javascript)

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Remote Technical Support (Javascript)

Boost Commerce
  • Remote (Asia Time Zone Permitted)
  • -
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
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Job Detail

πŸ”‘ Key Responsibilities

  • Utilize Javascript/CSS/HTML to setup and customize our app for customer's store.
  • Troubleshoot technical issues and provides possible resolutions.
  • Respond to and follow up on support inquiries by email, chat and phone.
  • Support Customer Success team (L1-tier) in technical problems.
  • Work closely with Partners to implement their requirements and sustain good partnerships.
  • Collaborate with other Dev teams for cross-functional integrations.
  • Properly escalate unresolved issues to appropriate internal teams.
  • Document technical knowledge in the form of Knowledge base articles.

πŸ”’ Basic Qualifications

  • Strong Technical background in Computer Science, Software Engineering or a related technology field preferred
  • Proficient understanding of Javascript, HTML, CSS.
  • Proficient English reading and writing skills.
  • Good at problem-solving and debug skills.
  • Good logical thinking.
  • Pay attention to every detail/aspect of the work.

🎁 Preferred Qualifications

  • Communicate fluently in English.
  • Have track of record in e-commerce.

πŸ’ Benefits

  • 100% remote culture. Live and work from wherever you feel happiest.
  • 13th-month salary and performance bonus
  • Day-off: 14 days/year and Vietnam holidays
  • Macbook provided after probation period
  • Bao Viet Health Care Insurance (after 3-month in the role)
  • Monthly company party and quarterly company trip
  • Free online learning and Reimbursement for selected courses.
  • Free access to the co-working space
  • Annual Health Checks
  • Allowance for gyms, fitness, yoga plus cash bonuses for lots of occasions around the year.
  • Great chance to improve your expertise/skills and English communication via international exposure;
  • Get support and work with talented and friendly members;

ο»ΏπŸ—“οΈο»Ώ Job Type

Full-time

ο»ΏπŸ•°οΈο»Ώ Working time

From Monday to Friday with working time 8:00AM to 5:00PM

ο»ΏπŸ’Œο»Ώ Contact

Email: [email protected]

Salary range: 12M-20M

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