Remote Voice Engineer - EPS Consultants | New Day Jobs (Yangon, Myanmar)

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EPS Consultants
Remote (Asia Time Zone Permitted)

Remote Voice Engineer

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Remote Voice Engineer

EPS Consultants
Salary : Login to view salary Apply from Source
Job Type : Full-Time
Education Requirement : Bachelor Degree
Skills :
Experience : 3 to 5 years
Work Days : Monday To Friday
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Job Detail


Client Background: MNC Company

Industry: Telecommunication

Location: Kuala Lumpur

Headcount: 1

Tenure: Permanent

Remuneration: Basic Salary

Responsibilities

  • Act as problem investigator and manager to assist an incident management team (per ITIL service model).
  • Assist Tier 1 Engineers and Technicians remotely with technical issues raised through installation and/or service issues.
  • Work with DevOps and Product Engineering to identify bugs, perform triage, and work towards the ultimate resolution of the identified issue.
  • Work with customers and other personnel during the installation and troubleshooting of products and networks.
  • Provide risk management services to deployment and operations teams by reviewing designs and procedures used in production deployment.
  • Manage and operate team’s lab environment.
  • Continue improving personal technical and product specific skills via company provided training and self-study.
  • Create installation and troubleshooting documentation, when necessary.
  • Willing to work alternate shifts, nights and weekends as required.

Requirements

  • Energy, motivated engineer with prior experience in troubleshooting incidents and problems.
  • Strong technical foundation to build upon - application layer training in Voice Recording and Communications technologies
  • 4 years in Fintech, Information Technology or Telecommunications required

If you are interested in the position, kindly apply directly online by clicking on the “Apply” button. Thank you.

Minimum Experience: 3 Years

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