Senior Business Analyst - Shop Suki | New Day Jobs (Yangon, Myanmar)

Business Analyst (Fully or Partially Remote)

Full-time/Part-time/Flexible

ABOUT US 

With over 20,000 SKUs, we are one of the leading online groceries in the Philippines. Launched in 2020 - we have served thousands of Sukis across Mindanao on our mission to ‘Deliver With Love’. Our head office is based in General Santos City, which you’ll definitely be invited to visit! 

In partnership with KCC Malls, a leader in Mindanao retail for more than 30 years: we are an early stage startup on a bullet train to disrupting the way people shop for groceries in the Philippines. We are PASSIONATE about what we do, we are RELENTLESS when it comes to innovationand we are above all, ABSOLUTELY OBSESSED with getting our customers excited to shop with us again, and again, and again. We are a small team that thrive on challenges, trying anything and everything at least once. We love empowering each other to try new ideas and think outside the box.

OUR VALUES

Suki First - Everything we do, we think of our Sukis first.

Integrity - We work with the highest respect for each other & our Sukis. 

Never satisfied - We are never complacent and we will never stop innovating. 

No egos - We accept everyone’s ideas and feedback to deliver the best for our Sukis. 

ABOUT YOU

If you love technology, retail and throwing yourself into building things that have never been done before, then please sign up. You are goal oriented, a self starter and organized. Eager to solve problems, equipped with data driven thinking and have a commercial mindset. Like a Swiss Army knife, you are versatile and can think outside the box.

THE ROLE

We are a small team, so you will have a real opportunity to make executive decisions, and immerse yourself in all aspects of online retail. During this early stage of the business, your role will involve diving into data from across our business: sales, inventory, operations metrics and customer insights. Through this, you will be key in driving strategy and providing insights into resources needed from operations to marketing. Furthermore, with your business intelligence you will be able to assist in defining and refining processes from returns, last mile logistics to the supply chain.  

Moving forward, we have ambitious plans to rethink the way we use data, making it easier to access, report on, create insights, make changes to our ways of working and measure the impact. Having an accurate and dynamic view of where our customer demand and operational capacities sit, allows us to remain agile in the face of a shifting retail environment, and steer corporate strategies on growth and investment into where it will make the most impact.

What will you be doing?

• Deep data analysis, designing reports and dashboards using BigQuery & Data Studio
• Automating inventory and operations related process using Integromat and AirTable 
• Supporting the team through regular and ad-hoc analysis of technical and non-technical metrics, automating as much as possible.
• Working with different stakeholders to define the scope of data projects & methodology, ensuring that we are asking and answering the correct questions. 
• Monitoring the data quality of our base datasets (daily inventory capture, product, orders, etc.) and flagging any major concerns to the relevant stakeholders
• Maintaining documentation for projects and scheduled/ongoing queries 
• Problem solving 

Example projects:

• Designing and writing the related queries for a customer retention dashboard that analyses the churn of cohorts over time based on their number of shops, their average order spend and frequency of purchase over time 
• Designing and writing the related queries for an operations metrics dashboard that staff can use as a self service tool to see KPIs related to them (customer concerns, units picked per day, etc.) 

Requirements

• Any 4 year degree that requires a high level of numeracy and/or commercial awareness (degrees related to Science and Technology, Engineering, Math, Accounting, Economics, Finance, Business Administration or Entrepreneurship) 
• Ability to gather and understand business requirements
• Excellent communication skills
• Statistical analysis skills ex. Statistical significance
• Strong Excel skills (VBA is a plus)
• Strong ability to query relational databases using SQL (preferably BigQuery) 
• Exemplary standards of personal integrity and respect for others – collaborative team working, able to quickly build relationships based on trust and transparency.
• Energy – positive attitude and determination to learn and succeed
• Critical thinking

Nice to have

• Experience in offline retail, grocery, consulting or online retail (selling on Lazada, Shopee, Facebook or Instagram)
• Previous experience as a business analyst or in a similar role
• Experience with business intelligence platforms or creating your own dashboards (preferably Data Studio or Tableau)

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer and we will make every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, ethnic or national origin, religion, age or disability.

START DATE

We are looking to fill this role as soon as possible.