We are an Australian IT company and we are now seeking talented Indonesians to join our team in order so support our Australian team and our Australian clients.
Are you a personable and dynamic service desk engineer looking for a motivating team environment that you can look forward to working in every day?
Are you seeking out a career which will expose you to new technologies and will help you develop your abilities in the IT industry?
If so, please apply to join our dynamic team. We are looking for well-rounded individuals with the right attitude and work-ethic to support the continued growth of our company.
Join our easy going but professional work environment and be exposed to a variety of technologies, diverse clients and challenging environments.
We're a boutique managed services company with offices in Perth and Sydney.
Reseau is a great place to develop your technical abilities to stay ahead of the ever-moving technology curve.
- You are patient and personable with excellent written / verbal communication skills.
- As this is a remote position, you must be able to travel to a co-work enviroment that offers sufficient internet connectivity. We are also open to the possibility of providing an internet connection to your home depending on cost and availability.
- It is essential that you are happy to work on all levels of support tickets including Level 1 tickets.
- You will require MSP experience, 3 years minimum.
Demonstrable Qualifications And Hands-on Experience Required
- Connectwise (or equivalent)
- N-Central, Kaseya (or equivalent)
- Active directory and user management
- Office 365
- Networking - Solid knowledge of TCP/IP, LAN/WAN environment, Routers, switches and firewall support
- Backup experience - Veeam
- Relevant Certifications
- IT Policy Generation, Documentation
- Networking and firewall experience, inc. Cisco IOS (Meraki, Juniper, Fortigate Desirable)
- Active directory
- Office 365
- IP Telephony / Broadsoft - Desirable
Desirable Certification Or Experience
- ITIL Certification
- Splunk - inc. Security SplunkApps
- Amazon AWS
- Microsoft Azure
- Microsoft HyperV